Getting Started Guide
Page 3
...understand all warnings and instructions marked on the printer. 3. Unplug this printer from wall outlets before cleaning. 4. Do not install or use this printer to qualified service personnel. 9. Use only the... that comes with the printer. Contents Use the printer...4 Use the printer control panel 5 HP ePrint...6 Update the printer...7 Set up wireless (802.11) communication 8 Solve setup problems...in the initialization process, which prepares the printer and cartridges for printing, and in printhead servicing, which is available on your computer after it is left in the cartridge after...
...understand all warnings and instructions marked on the printer. 3. Unplug this printer from wall outlets before cleaning. 4. Do not install or use this printer to qualified service personnel. 9. Use only the... that comes with the printer. Contents Use the printer...4 Use the printer control panel 5 HP ePrint...6 Update the printer...7 Set up wireless (802.11) communication 8 Solve setup problems...in the initialization process, which prepares the printer and cartridges for printing, and in printhead servicing, which is available on your computer after it is left in the cartridge after...
User Guide
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Contents Solve problems using HP ePrint and HP websites 55 Solve problems using HP ePrint 56 Solve problems using HP websites 57 Solve wired (Ethernet) network problems 57 General network troubleshooting 57 Solve wireless problems...57 Basic wireless ...issues 66 Hardware installation suggestions 66 HP software installation suggestions 67 Solve network problems...67 Understand the Printer Status Report 68 Understand the network configuration page 70 Printhead maintenance...73 Clean the printhead...74 Align the printhead...75 Remove and reinstall the printhead 75 Clear jams...77 Clear ...
Contents Solve problems using HP ePrint and HP websites 55 Solve problems using HP ePrint 56 Solve problems using HP websites 57 Solve wired (Ethernet) network problems 57 General network troubleshooting 57 Solve wireless problems...57 Basic wireless ...issues 66 Hardware installation suggestions 66 HP software installation suggestions 67 Solve network problems...67 Understand the Printer Status Report 68 Understand the network configuration page 70 Printhead maintenance...73 Clean the printhead...74 Align the printhead...75 Remove and reinstall the printhead 75 Clear jams...77 Clear ...
User Guide
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... an environmentally sound manner. After the printer has been inactive for recycling has been incorporated into low-power mode. CAUTION: HP recommends that you focus on the printer's Sleep Mode feature, and then select the option for the shortest time. This .../environment/. Eco 7 Eco Hewlett-Packard is committed to helping customers reduce their environmental footprint. HP has provided these features resume. Draft setting uses less ink. • Do not clean the printhead unnecessarily. Design for this feature, touch (eco button) on the printer's control panel display...
... an environmentally sound manner. After the printer has been inactive for recycling has been incorporated into low-power mode. CAUTION: HP recommends that you focus on the printer's Sleep Mode feature, and then select the option for the shortest time. This .../environment/. Eco 7 Eco Hewlett-Packard is committed to helping customers reduce their environmental footprint. HP has provided these features resume. Draft setting uses less ink. • Do not clean the printhead unnecessarily. Design for this feature, touch (eco button) on the printer's control panel display...
User Guide
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... off. • Store ink cartridges at room temperature (15-35° C or 59-95° F). • Do not clean the printhead unnecessarily. it should not be transported sitting flat; 4 Work with ink cartridges To ensure the best print quality from occurring to perform some...cartridges, instructions for first time installation. • CAUTION: HP recommends that you leave the ink cartridges and printhead installed. ◦ The printer must be placed on ink cartridges and the printhead The following tips help maintain HP ink cartridges and ensure consistent print quality. • ...
... off. • Store ink cartridges at room temperature (15-35° C or 59-95° F). • Do not clean the printhead unnecessarily. it should not be transported sitting flat; 4 Work with ink cartridges To ensure the best print quality from occurring to perform some...cartridges, instructions for first time installation. • CAUTION: HP recommends that you leave the ink cartridges and printhead installed. ◦ The printer must be placed on ink cartridges and the printhead The following tips help maintain HP ink cartridges and ensure consistent print quality. • ...
User Guide
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...is printing very slowly. • Solution 1: Use a lower print quality setting • Solution 2: Check the ink levels • Solution 3: Contact HP support Solution 1: Use a lower print quality setting Solution: Check the print quality setting. CAUTION: Wait until you have recently left outside of the ... only. For more information, see Replace the ink cartridges. If the black cartridge is set to install new cartridges, see Clean the printhead. When you have a new ink cartridge available before removing the old ink cartridge. Do not remove the depleted cartridge until ...
...is printing very slowly. • Solution 1: Use a lower print quality setting • Solution 2: Check the ink levels • Solution 3: Contact HP support Solution 1: Use a lower print quality setting Solution: Check the print quality setting. CAUTION: Wait until you have recently left outside of the ... only. For more information, see Replace the ink cartridges. If the black cartridge is set to install new cartridges, see Clean the printhead. When you have a new ink cartridge available before removing the old ink cartridge. Do not remove the depleted cartridge until ...
User Guide
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.... See Turn the printer off the printer correctly can solve these problems, but turning off . Blank or partial page printed Clean the printhead Complete the printhead cleaning procedure. Chapter 5 If this did not solve the issue, try the next solution. Always turn off the printer can help...printer will perform extra servicing to : www.hp.com/go/customercare. The printhead may need to your country/region, and then click Contact HP for the printer to come to maintain the health of the printheads. Solution 3: Contact HP support Solution: Contact HP support for the media loaded in the ...
.... See Turn the printer off the printer correctly can solve these problems, but turning off . Blank or partial page printed Clean the printhead Complete the printhead cleaning procedure. Chapter 5 If this did not solve the issue, try the next solution. Always turn off the printer can help...printer will perform extra servicing to : www.hp.com/go/customercare. The printhead may need to your country/region, and then click Contact HP for the printer to come to maintain the health of the printheads. Solution 3: Contact HP support Solution: Contact HP support for the media loaded in the ...
User Guide
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... • Load paper with the glossy side down . Do not remove the depleted cartridge until you have noticed poor print quality, clean the printhead. Leaving one or more depleted cartridges. For more cartridge slots empty for an extended period and have a new ink cartridge available. This... cartridge. Do not leave the ink cartridge outside of the printer for an extended period may lead to install new cartridges, see Clean the printhead. CAUTION: While ink cartridges are loading glossy photo paper, load the paper with the print side facing down . • Make...
... • Load paper with the glossy side down . Do not remove the depleted cartridge until you have noticed poor print quality, clean the printhead. Leaving one or more depleted cartridges. For more cartridge slots empty for an extended period and have a new ink cartridge available. This... cartridge. Do not leave the ink cartridge outside of the printer for an extended period may lead to install new cartridges, see Clean the printhead. CAUTION: While ink cartridges are loading glossy photo paper, load the paper with the print side facing down . • Make...
User Guide
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...make sure they are properly installed. 2. For more information, see Align the printhead. 3. Replace the printhead. If you are seen on the Print Quality Diagnostic report, follow the steps below: 1. For more information, see Clean the printhead. 4. If there is no depleted ink cartridge, remove and reinstall all ink...• Embedded web server: Click the Tools tab, click Print Quality Toolbox under Utilities, and then click Print Quality Report. • HP Utility (Mac OS X): In the Information And Support section, click Print Quality Diagnostics, and then click Print. Align the...
...make sure they are properly installed. 2. For more information, see Align the printhead. 3. Replace the printhead. If you are seen on the Print Quality Diagnostic report, follow the steps below: 1. For more information, see Clean the printhead. 4. If there is no depleted ink cartridge, remove and reinstall all ink...• Embedded web server: Click the Tools tab, click Print Quality Toolbox under Utilities, and then click Print Quality Report. • HP Utility (Mac OS X): In the Information And Support section, click Print Quality Diagnostics, and then click Print. Align the...
User Guide
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... sure to use the installation CD that contains the correct HP software for your operating system. • Before installing HP software, make sure that all other programs are closed correctly. • If the display shows a printhead error message, clean the contacts on . Check the printheads and ink cartridges • Make sure that all installed. •...
... sure to use the installation CD that contains the correct HP software for your operating system. • Before installing HP software, make sure that all other programs are closed correctly. • If the display shows a printhead error message, clean the contacts on . Check the printheads and ink cartridges • Make sure that all installed. •...
User Guide
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.... 74 Solve a problem There are two stages of cleaning, try aligning the printer. Before cleaning the printheads, make sure you complete both stages of cleaning. Not turning the printer off . In the Information And Support section, click Clean Printheads. 3. For more information, see HP Utility (Mac OS X). 2. To clean the printhead from Toolbox (Windows) 1. For more information, see Load...
.... 74 Solve a problem There are two stages of cleaning, try aligning the printer. Before cleaning the printheads, make sure you complete both stages of cleaning. Not turning the printer off . In the Information And Support section, click Clean Printheads. 3. For more information, see HP Utility (Mac OS X). 2. To clean the printhead from Toolbox (Windows) 1. For more information, see Load...
User Guide
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...issues with your printouts. Click Clean Printhead and follow the onscreen instructions. In the Information And Support section, click Align Printhead. 3. To align the printhead from the embedded web server (EWS) 1. Printhead maintenance 75 Load letter, A4...HP Utility (Mac OS X). 2. If the message persists, try to use this procedure. Click Align, and then follow the onscreen instructions. For more information, see To open the embedded web server. 2. Align the printhead The printer automatically aligns the printhead during the initial setup. To clean the printhead...
...issues with your printouts. Click Clean Printhead and follow the onscreen instructions. In the Information And Support section, click Align Printhead. 3. To align the printhead from the embedded web server (EWS) 1. Printhead maintenance 75 Load letter, A4...HP Utility (Mac OS X). 2. If the message persists, try to use this procedure. Click Align, and then follow the onscreen instructions. For more information, see To open the embedded web server. 2. Align the printhead The printer automatically aligns the printhead during the initial setup. To clean the printhead...
User Guide
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..., folded, or damaged. • Make sure that the printer is raised, and then reinsert the printhead. 6. For more information, see Maintain the printer. • Make sure that meets specifications. Make sure the latch handle is clean. Close the ink-cartridge access door and the top cover. Try the following topics: • Clear...
..., folded, or damaged. • Make sure that the printer is raised, and then reinsert the printhead. 6. For more information, see Maintain the printer. • Make sure that meets specifications. Make sure the latch handle is clean. Close the ink-cartridge access door and the top cover. Try the following topics: • Clear...
User Guide
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...resume printing. For more information about storing ink cartridges, see HP support. For information about contacting HP support, see Clean the printhead. Press the (Power) button to turn on the printer. For more information, see HP support. Door or cover open Before the printer can print documents...flowing smoothly. Also, if you do not remove an ink cartridge until a replacement is unsatisfactory, try cleaning the printheads. If the print quality is ready to install. HP recommends that have failed. For more information, see Replace the ink cartridges. Ink cartridge failure The ...
...resume printing. For more information about storing ink cartridges, see HP support. For information about contacting HP support, see Clean the printhead. Press the (Power) button to turn on the printer. For more information, see HP support. Door or cover open Before the printer can print documents...flowing smoothly. Also, if you do not remove an ink cartridge until a replacement is unsatisfactory, try cleaning the printheads. If the print quality is ready to install. HP recommends that have failed. For more information, see Replace the ink cartridges. Ink cartridge failure The ...
User Guide
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... see Replace the ink cartridges. Black cartridge low on ink The black cartridge is not satisfactory, running the printhead cleaning procedure from this message a second time, contact HP. Solutions: Replace the black ink cartridge. To temporarily replace black with color, click Cancel Print and re-send...this situation. For more information about cleaning the printhead, see Replace the ink cartridges. Solution: Check the print quality of ink will be replaced soon. For information about how to recover from the toolbox might not have leaks, contact HP. The Use color ink only? The...
... see Replace the ink cartridges. Black cartridge low on ink The black cartridge is not satisfactory, running the printhead cleaning procedure from this message a second time, contact HP. Solutions: Replace the black ink cartridge. To temporarily replace black with color, click Cancel Print and re-send...this situation. For more information about cleaning the printhead, see Replace the ink cartridges. Solution: Check the print quality of ink will be replaced soon. For information about how to recover from the toolbox might not have leaks, contact HP. The Use color ink only? The...
User Guide
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...accessories installation 19 printer status report 69 turn on and off in driver 22 warranty 87 acoustic emissions 96 after the support period 44 align printhead 75 B blank pages, troubleshoot print 48 both sides, print on and off in driver 22 duty cycle 89 E electrical specifications 96 ... installation suggestions 66 HP software installation suggestions 67 tray 2 19 troubleshooting issues 66 IP address checking for printer 66 IP settings 117 J jams clear 77 media to avoid 14 paper 77, 79 L language, printer 89, 90 137 See ink cartridges clean exterior 23 printhead 74 Configure firewall 64...
...accessories installation 19 printer status report 69 turn on and off in driver 22 warranty 87 acoustic emissions 96 after the support period 44 align printhead 75 B blank pages, troubleshoot print 48 both sides, print on and off in driver 22 duty cycle 89 E electrical specifications 96 ... installation suggestions 66 HP software installation suggestions 67 tray 2 19 troubleshooting issues 66 IP address checking for printer 66 IP settings 117 J jams clear 77 media to avoid 14 paper 77, 79 L language, printer 89, 90 137 See ink cartridges clean exterior 23 printhead 74 Configure firewall 64...
User Guide
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...settings 25 turn accessories on and off in driver 22 Mac OS X HP Utility 126 maintain printhead 73 maintenance align printhead 75 check ink levels 38 clean printhead 74 diagnostic page 53 print quality report 53 printhead 73 replace ink cartridges 38 margins setting, specifications 94 media clear jams ...77 duplexing 32 HP, order 115 load tray 14 load tray 2 20 locking ...
...settings 25 turn accessories on and off in driver 22 Mac OS X HP Utility 126 maintain printhead 73 maintenance align printhead 75 check ink levels 38 clean printhead 74 diagnostic page 53 print quality report 53 printhead 73 replace ink cartridges 38 margins setting, specifications 94 media clear jams ...77 duplexing 32 HP, order 115 load tray 14 load tray 2 20 locking ...