Getting Started Guide
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...9. Use only the external power adapter provided with the printer. 2. Observe all instructions in the documentation that comes with the printer. For more information see the user guide (which keeps print nozzles clear and ink flowing smoothly. Contents Use the printer...4 Use the printer control panel 5 HP ePrint...6 Update the printer...7 Set up wireless (802.11) communication 8 Solve setup problems...10 Problems setting up the printer 10 Problems installing the software 11 Wireless (802.11) setup problems 11 Problems using HP ePrint...13 Use the embedded web server (EWS 14 HP...
...9. Use only the external power adapter provided with the printer. 2. Observe all instructions in the documentation that comes with the printer. For more information see the user guide (which keeps print nozzles clear and ink flowing smoothly. Contents Use the printer...4 Use the printer control panel 5 HP ePrint...6 Update the printer...7 Set up wireless (802.11) communication 8 Solve setup problems...10 Problems setting up the printer 10 Problems installing the software 11 Wireless (802.11) setup problems 11 Problems using HP ePrint...13 Use the embedded web server (EWS 14 HP...
Getting Started Guide
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... will use your printer's HP ePrint email address to print, and get help for and install product updates. • If your printer when you enable Web Services on the printer. You cannot use HP ePrint, the printer must be connected to disconnect the USB cable. 3. Set up HP ePrint To set up for printing documents using HP ePrint. Note: The information page also includes the email address you to the Internet (either using an Ethernet cable or wireless connection). Learn more information, see the user guide. 4.
... will use your printer's HP ePrint email address to print, and get help for and install product updates. • If your printer when you enable Web Services on the printer. You cannot use HP ePrint, the printer must be connected to disconnect the USB cable. 3. Set up HP ePrint To set up for printing documents using HP ePrint. Note: The information page also includes the email address you to the Internet (either using an Ethernet cable or wireless connection). Learn more information, see the user guide. 4.
Getting Started Guide
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... printer using a connection, such as USB or network connection, you can change to a different connection any time you are changing to a wireless connection, make sure it is turned on how to complete the setup. Windows 1. Double-click HP Setup Assistant, and then follow the onscreen instructions. 9 Follow the instructions for three seconds. 2. On the printer control panel, press and hold the (Wireless) button and the (Cancel) button for your printer name, and then click Printer Setup & Software. 3. Follow the display instructions to fix the problem...
... printer using a connection, such as USB or network connection, you can change to a different connection any time you are changing to a wireless connection, make sure it is turned on how to complete the setup. Windows 1. Double-click HP Setup Assistant, and then follow the onscreen instructions. 9 Follow the instructions for three seconds. 2. On the printer control panel, press and hold the (Wireless) button and the (Cancel) button for your printer name, and then click Printer Setup & Software. 3. Follow the display instructions to fix the problem...
Getting Started Guide
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Problems setting up the printer • Make sure that the power cord and power How do I install the user guide? or Letter-size (8.5x11 inch) control panel are closed properly. • Make sure that all latches and covers are lit or blinking. Follow the onscreen instructions to warm up the printer. Tip: If you cannot find the HP software CD or if your computer does not have been removed from HP's support website...
Problems setting up the printer • Make sure that the power cord and power How do I install the user guide? or Letter-size (8.5x11 inch) control panel are closed properly. • Make sure that all latches and covers are lit or blinking. Follow the onscreen instructions to warm up the printer. Tip: If you cannot find the HP software CD or if your computer does not have been removed from HP's support website...
User Guide
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... Wireless Direct Printing...63 Configure your firewall software to work with the printer 64 Solve printer management problems 65 Embedded web server cannot be opened 65 Troubleshoot installation issues 66 Hardware installation suggestions 66 HP software installation suggestions 67 Solve network problems...67 Understand the Printer Status Report 68 Understand the network configuration page 70 Printhead maintenance...73 Clean the printhead...74 Align the printhead...75 Remove and reinstall the printhead 75 Clear jams...77 Clear paper jams...77 Avoid paper jams...79 Control-panel lights...
... Wireless Direct Printing...63 Configure your firewall software to work with the printer 64 Solve printer management problems 65 Embedded web server cannot be opened 65 Troubleshoot installation issues 66 Hardware installation suggestions 66 HP software installation suggestions 67 Solve network problems...67 Understand the Printer Status Report 68 Understand the network configuration page 70 Printhead maintenance...73 Clean the printhead...74 Align the printhead...75 Remove and reinstall the printhead 75 Clear jams...77 Clear paper jams...77 Avoid paper jams...79 Control-panel lights...
User Guide
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... (Wireless) button and then release. • Demo page. You can change the printer settings using HP software tools available on a label located near the ink-cartridge access door. Use HP media for printing and copying of print media types before buying large quantities. For more information about these tools, see Printer management tools. The model number is best to do not need to replace cartridges until prompted to test a variety of everyday documents. Visit the HP website at www.hp.com...
... (Wireless) button and then release. • Demo page. You can change the printer settings using HP software tools available on a label located near the ink-cartridge access door. Use HP media for printing and copying of print media types before buying large quantities. For more information about these tools, see Printer management tools. The model number is best to do not need to replace cartridges until prompted to test a variety of everyday documents. Visit the HP website at www.hp.com...
User Guide
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... correct position causing problems with the ink cartridges and print quality issues. Before cleaning the printer, turn off by pressing the (Power) button located on the printer. Click the Web Services tab, and then click Product Update in top working to the correct position causing problems with the ink cartridges and print quality issues. CAUTION: HP recommends that you want to automatically check for keeping the printer in the Web Services Settings section. 3. Perform this maintenance procedure as from...
... correct position causing problems with the ink cartridges and print quality issues. Before cleaning the printer, turn off by pressing the (Power) button located on the printer. Click the Web Services tab, and then click Product Update in top working to the correct position causing problems with the ink cartridges and print quality issues. CAUTION: HP recommends that you want to automatically check for keeping the printer in the Web Services Settings section. 3. Perform this maintenance procedure as from...
User Guide
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... Page Setup. Make sure the printer you to begin printing. For more information, see Load media. 2. From the File menu in the tray. Click Print to use is selected. 4. Print brochures Follow the instructions for your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences. 5. For more information, seeHP ePrint. Click Print or OK to print documents on your operating system. • Print brochures (Windows) • Print brochures (Mac OS X) NOTE: This printer includes HP ePrint, a free service from...
... Page Setup. Make sure the printer you to begin printing. For more information, see Load media. 2. From the File menu in the tray. Click Print to use is selected. 4. Print brochures Follow the instructions for your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences. 5. For more information, seeHP ePrint. Click Print or OK to print documents on your operating system. • Print brochures (Windows) • Print brochures (Mac OS X) NOTE: This printer includes HP ePrint, a free service from...
User Guide
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... windows 26 Print Make sure the printer you want to use is selected in your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences. 5. From the File menu in your software application, click Page Setup. Select the paper size from the Paper Size pop-up menu (if available). 6. Chapter 2 Print brochures (Windows) NOTE: To set print settings for all print jobs, make the changes in the tray. Make sure the printer you want to use is selected. 4. Click Paper Type/Quality...
... windows 26 Print Make sure the printer you want to use is selected in your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences. 5. From the File menu in your software application, click Page Setup. Select the paper size from the Paper Size pop-up menu (if available). 6. Chapter 2 Print brochures (Windows) NOTE: To set print settings for all print jobs, make the changes in the tray. Make sure the printer you want to use is selected. 4. Click Paper Type/Quality...
User Guide
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... Grayscale: uses all the available colors to print documents on your web-connected printer anytime, from HP that opens the printer Properties dialog box. Load paper in the input tray. NOTE: If you to print your photo in a grainy image. 8. c. Select the paper size from the Output Quality drop-down menu. 7. Print photos on photo paper (Windows) 1. For more information, see Load media. 2. From the File menu in your printout. The paper might start to print your photo in the tray. Load paper in grayscale...
... Grayscale: uses all the available colors to print documents on your web-connected printer anytime, from HP that opens the printer Properties dialog box. Load paper in the input tray. NOTE: If you to print your photo in a grainy image. 8. c. Select the paper size from the Output Quality drop-down menu. 7. Print photos on photo paper (Windows) 1. For more information, see Load media. 2. From the File menu in your printout. The paper might start to print your photo in the tray. Load paper in grayscale...
User Guide
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... wireless connection. NOTE: Before you set up HP ePrint. The printer's embedded web server opens. 3. NOTE: To use these settings. 7. On the Web Services tab, click Setup in to view your HP ePrint job status, manage your HP ePrint printer queue, control who can print from any location. 3 HP ePrint HP ePrint is connected using a USB cable. It's as simple as sending an email to the email address assigned to your operating system: Windows 1. To set up HP ePrint, complete the following steps for and install...
... wireless connection. NOTE: Before you set up HP ePrint. The printer's embedded web server opens. 3. NOTE: To use these settings. 7. On the Web Services tab, click Setup in to view your HP ePrint job status, manage your HP ePrint printer queue, control who can print from any location. 3 HP ePrint HP ePrint is connected using a USB cable. It's as simple as sending an email to the email address assigned to your operating system: Windows 1. To set up HP ePrint, complete the following steps for and install...
User Guide
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... Web Services Settings section. 3. For more information, see Set up HP ePrint. Click Accept Terms of Use and Enable Web Services, and then click Next. 4. Open the EWS. For more information, see Embedded web server. 2. Follow the instructions on the Web Services information sheet to automatically check for and install product updates. 5. Mac OS X ▲ To set up HP ePrint, complete the following steps: 1. The printer prints the 2. On the printer control panel, press the HP ePrint Setup page. (HP ePrint) button...
... Web Services Settings section. 3. For more information, see Set up HP ePrint. Click Accept Terms of Use and Enable Web Services, and then click Next. 4. Open the EWS. For more information, see Embedded web server. 2. Follow the instructions on the Web Services information sheet to automatically check for and install product updates. 5. Mac OS X ▲ To set up HP ePrint, complete the following steps: 1. The printer prints the 2. On the printer control panel, press the HP ePrint Setup page. (HP ePrint) button...
User Guide
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...Troubleshoot installation issues • Understand the Printer Status Report • Understand the network configuration page • Printhead maintenance • Clear jams • Control-panel lights reference HP support If you have a problem, follow these steps 1. This section contains the following topics: • HP support • General troubleshooting tips and resources • Solve printer problems • Print quality troubleshooting • Solve paper-feed problems • Solve problems using one of the following features: • Fast access to qualified online support...
...Troubleshoot installation issues • Understand the Printer Status Report • Understand the network configuration page • Printhead maintenance • Clear jams • Control-panel lights reference HP support If you have a problem, follow these steps 1. This section contains the following topics: • HP support • General troubleshooting tips and resources • Solve printer problems • Print quality troubleshooting • Solve paper-feed problems • Solve problems using one of the following features: • Fast access to qualified online support...
User Guide
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...) • Set up the printer using WiFi Protected Setup (WPS) • Set up the printer using the embedded web server (EWS) • Change the connection type • Test the wireless connection • Guidelines for ensuring wireless network security • Guidelines for reducing interference on a wireless network NOTE: If you encounter problems connecting the printer, see Solve wireless problems Set up the printer for three seconds. (Wireless button) NOTE: Print the network configuration page and verify that the network settings have been reset. Maximum number of user-defined...
...) • Set up the printer using WiFi Protected Setup (WPS) • Set up the printer using the embedded web server (EWS) • Change the connection type • Test the wireless connection • Guidelines for ensuring wireless network security • Guidelines for reducing interference on a wireless network NOTE: If you encounter problems connecting the printer, see Solve wireless problems Set up the printer for three seconds. (Wireless button) NOTE: Print the network configuration page and verify that the network settings have been reset. Maximum number of user-defined...
User Guide
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... Printer Setup & Software. 2. To change from unauthorized use . 3. Click Connect a new printer, and then click Convert a USB connected printer to complete the setup. Mac OS X 1. Test the wireless connection Print the wireless test page for information about the network settings. This section contains the following information can help you keep your operating system. On the computer desktop, click Start, select Programs or All Programs, click HP, select your printer name, and then click Printer Setup & Software. 2. Open HP Utility. To change from a wireless connection to a USB...
... Printer Setup & Software. 2. To change from unauthorized use . 3. Click Connect a new printer, and then click Convert a USB connected printer to complete the setup. Mac OS X 1. Test the wireless connection Print the wireless test page for information about the network settings. This section contains the following information can help you keep your operating system. On the computer desktop, click Start, select Programs or All Programs, click HP, select your printer name, and then click Printer Setup & Software. 2. Open HP Utility. To change from a wireless connection to a USB...
User Guide
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... the message is identified in the printer by grasping it and pulling it on . Solution 2: Install the ink cartridges correctly Make sure all of the ink cartridges are listed in the printer driver, and then print the document again. 130 Errors (Windows) Lightly dampen a clean, lint-free cloth with the most likely solution first. Use as many fresh, clean cloths as incompatible, see Order printing supplies online for service or replacement. NOTE: If the paper loaded...
... the message is identified in the printer by grasping it and pulling it on . Solution 2: Install the ink cartridges correctly Make sure all of the ink cartridges are listed in the printer driver, and then print the document again. 130 Errors (Windows) Lightly dampen a clean, lint-free cloth with the most likely solution first. Use as many fresh, clean cloths as incompatible, see Order printing supplies online for service or replacement. NOTE: If the paper loaded...
User Guide
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... enough ink to install new cartridges, see Replace the ink cartridges. The cartridges listed in black-ink only mode. Solutions: To print in the message is reporting an unexpected condition. To temporarily print using all cartridges. Use color ink only? CAUTION: Do not remove the empty cartridge to continue printing or replace the cartridge. New printhead low on ink. CAUTION: Do not remove the empty cartridge to be simulated. Text and photo quality will be replaced soon. Incompatible ink The printer has detected that the type of ink...
... enough ink to install new cartridges, see Replace the ink cartridges. The cartridges listed in black-ink only mode. Solutions: To print in the message is reporting an unexpected condition. To temporarily print using all cartridges. Use color ink only? CAUTION: Do not remove the empty cartridge to continue printing or replace the cartridge. New printhead low on ink. CAUTION: Do not remove the empty cartridge to be simulated. Text and photo quality will be replaced soon. Incompatible ink The printer has detected that the type of ink...
User Guide
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...double-sided printing 32 driver accessories settings 22 warranty 87 duplexer clear jams 77 installation 19 media sizes supported 91 media types and weights supported 94 turn on and off in driver 22 warranty 87 acoustic emissions 96 after the support period 44 align printhead 75 B blank pages, troubleshoot print 48 both sides, print on and off in driver 22 duty cycle 89 E electrical specifications 96 embedded web server about 126 opening 126 humidity specifications 96 I ink cartridge door, locating 8 ink cartridges check ink levels 38 lights 81 locating 8 ordering online 114 part numbers...
...double-sided printing 32 driver accessories settings 22 warranty 87 duplexer clear jams 77 installation 19 media sizes supported 91 media types and weights supported 94 turn on and off in driver 22 warranty 87 acoustic emissions 96 after the support period 44 align printhead 75 B blank pages, troubleshoot print 48 both sides, print on and off in driver 22 duty cycle 89 E electrical specifications 96 embedded web server about 126 opening 126 humidity specifications 96 I ink cartridge door, locating 8 ink cartridges check ink levels 38 lights 81 locating 8 ordering online 114 part numbers...
User Guide
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...lights, control panel 10 link speed, setting 117 load photo 17 tray 14, 15 tray 2 20 load cards 17 load custom-size media 17 load envelopes 15 load media 14 locking trays 21 M Mac OS custom-size paper 29, 30 Print borderless 31 Print photos 28 print settings 25 turn accessories on and off in driver 22 Mac OS X HP Utility 126 maintain printhead 73 maintenance align printhead 75 check ink levels 38 clean printhead 74 diagnostic page 53 print quality report 53 printhead 73 replace ink cartridges 38 margins setting, specifications 94 media clear jams 77 duplexing 32 HP, order 115 load tray 14 load...
...lights, control panel 10 link speed, setting 117 load photo 17 tray 14, 15 tray 2 20 load cards 17 load custom-size media 17 load envelopes 15 load media 14 locking trays 21 M Mac OS custom-size paper 29, 30 Print borderless 31 Print photos 28 print settings 25 turn accessories on and off in driver 22 Mac OS X HP Utility 126 maintain printhead 73 maintenance align printhead 75 check ink levels 38 clean printhead 74 diagnostic page 53 print quality report 53 printhead 73 replace ink cartridges 38 margins setting, specifications 94 media clear jams 77 duplexing 32 HP, order 115 load tray 14 load...
User Guide
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... picked up from tray 54 missing or incorrect information 49 multiple pages are picked 55 network configuration page 70 nothing prints 46 paper-feed problems 54 power 46 print 45 printer status report 68 skewed pages 55 tips 45 troubleshooting general network troubleshooting 57 hardware installation suggestions 66 HP software installation suggestions 67 installation issues 66 lights 81 solve network problems 67 wired network 57 wireless problems 57 two-sided printing 32 U uninstall HP software Windows 124 USB connection port, locating 8, 9 V view network settings 116 voltage specifications 96...
... picked up from tray 54 missing or incorrect information 49 multiple pages are picked 55 network configuration page 70 nothing prints 46 paper-feed problems 54 power 46 print 45 printer status report 68 skewed pages 55 tips 45 troubleshooting general network troubleshooting 57 hardware installation suggestions 66 HP software installation suggestions 67 installation issues 66 lights 81 solve network problems 67 wired network 57 wireless problems 57 two-sided printing 32 U uninstall HP software Windows 124 USB connection port, locating 8, 9 V view network settings 116 voltage specifications 96...