Getting Started Guide
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... the following steps: 1. Set up HP ePrint To set up for printing documents using an Ethernet cable or wireless connection). Understanding the HP ePrint light The HP ePrint light indicates status and is useful for your operating system: • Windows: When prompted, click Network (Ethernet/Wireless... the Web Services Terms of Use. • Enable the printer to automatically check for HP ePrint. The printer prints an information page. For more ! If you are needed. No special drivers or software are connecting to the computer with a USB cable. Note: If prompted,...
... the following steps: 1. Set up HP ePrint To set up for printing documents using an Ethernet cable or wireless connection). Understanding the HP ePrint light The HP ePrint light indicates status and is useful for your operating system: • Windows: When prompted, click Network (Ethernet/Wireless... the Web Services Terms of Use. • Enable the printer to automatically check for HP ePrint. The printer prints an information page. For more ! If you are needed. No special drivers or software are connecting to the computer with a USB cable. Note: If prompted,...
Getting Started Guide
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...as a USB cable or Ethernet cable) are in the name. • Mac OS X: Select the HP Recommended Software option. 3. Select your operating system, select the option for your operating system: • Windows: Select the option with "Help" in good working properly. paper. • Make sure paper is loaded... The following steps: 1. Insert the software CD provided with your computer. In the screen showing recommended software, select the option for driver downloads, and then select the option that the power cord and power How do I install the user guide? If you use the SETUP...
...as a USB cable or Ethernet cable) are in the name. • Mac OS X: Select the HP Recommended Software option. 3. Select your operating system, select the option for your operating system: • Windows: Select the option with "Help" in good working properly. paper. • Make sure paper is loaded... The following steps: 1. Insert the software CD provided with your computer. In the screen showing recommended software, select the option for driver downloads, and then select the option that the power cord and power How do I install the user guide? If you use the SETUP...
Getting Started Guide
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... if the computer does not recognize the path • If you are using a computer running Windows to the network If you have not been disabled in the CD drive, inspect the HP programs are closed. Wireless (802.11) setup problems This section provides information about finding the user...the order listed. software CD for your printer supports Ethernet networking, make sure • If the computer cannot recognize the HP that the USB drivers have not changed the default wireless network name provided with the router or wireless access point. 11 After you resolve any problems...
... if the computer does not recognize the path • If you are using a computer running Windows to the network If you have not been disabled in the CD drive, inspect the HP programs are closed. Wireless (802.11) setup problems This section provides information about finding the user...the order listed. software CD for your printer supports Ethernet networking, make sure • If the computer cannot recognize the HP that the USB drivers have not changed the default wireless network name provided with the router or wireless access point. 11 After you resolve any problems...
User Guide
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......17 Install the accessories...19 Install the duplexer...19 Install Tray 2...19 Configure trays...21 Turn on accessories in the printer driver 22 To turn on accessories (Windows 22 To turn on accessories (Mac OS X 22 Maintain the printer...23 Clean the exterior ...23 Update the printer...23... Turn the printer off...23 2 Print Print documents...24 Print documents (Windows 25 Print documents (Mac OS X 25 Print brochures...25 Print brochures (Windows 26 Print brochures (Mac OS X 26 Print on envelopes...26 Print on envelopes...
......17 Install the accessories...19 Install the duplexer...19 Install Tray 2...19 Configure trays...21 Turn on accessories in the printer driver 22 To turn on accessories (Windows 22 To turn on accessories (Mac OS X 22 Maintain the printer...23 Clean the exterior ...23 Update the printer...23... Turn the printer off...23 2 Print Print documents...24 Print documents (Windows 25 Print documents (Mac OS X 25 Print brochures...25 Print brochures (Windows 26 Print brochures (Mac OS X 26 Print on envelopes...26 Print on envelopes...
User Guide
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...sure the printer is online and ready 61 Step 5: Make sure the wireless version of the printer is set as the default printer driver (Windows only 62 Step 6: Make sure your computer is not connected to your network over a Virtual Private Network (VPN 62 After resolving ... 64 Solve printer management problems 65 Embedded web server cannot be opened 65 Troubleshoot installation issues 66 Hardware installation suggestions 66 HP software installation suggestions 67 Solve network problems...67 Understand the Printer Status Report 68 Understand the network configuration page 70 Printhead ...
...sure the printer is online and ready 61 Step 5: Make sure the wireless version of the printer is set as the default printer driver (Windows only 62 Step 6: Make sure your computer is not connected to your network over a Virtual Private Network (VPN 62 After resolving ... 64 Solve printer management problems 65 Embedded web server cannot be opened 65 Troubleshoot installation issues 66 Hardware installation suggestions 66 HP software installation suggestions 67 Solve network problems...67 Understand the Printer Status Report 68 Understand the network configuration page 70 Printhead ...
User Guide
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...on accessories (Mac OS X) To turn on accessories (Mac OS X) Mac OS X automatically turns on all accessories in the left panel. • Print driver (Windows): Click the Printer services button on . 2. Select the Device Settings tab. Click the accessory that you can use the tray settings to Settings, and then...8226; Load media in Tray 1 and Tray 2. • Make sure default tray is turned on the Features tab, and then select Paper Handling. • HP Printer Utility (Mac OS X): Click Paper Handling from the drop-down menu, and then click OK. Load media in Tray 2. • Make sure the ...
...on accessories (Mac OS X) To turn on accessories (Mac OS X) Mac OS X automatically turns on all accessories in the left panel. • Print driver (Windows): Click the Printer services button on . 2. Select the Device Settings tab. Click the accessory that you can use the tray settings to Settings, and then...8226; Load media in Tray 1 and Tray 2. • Make sure default tray is turned on the Features tab, and then select Paper Handling. • HP Printer Utility (Mac OS X): Click Paper Handling from the drop-down menu, and then click OK. Load media in Tray 2. • Make sure the ...
User Guide
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...on special and custom-size paper Print borderless documents Print documents Follow the instructions for your web-connected printer anytime, from HP that allows you want to print documents on specific types of paper, or use special features. Change the settings manually...best print media for your operating system. • Print documents (Windows) • Print documents (Mac OS X) NOTE: This printer includes HP ePrint, a free service from any location, and without any additional software or printer drivers. 2 Print Most print settings are automatically handled by the software ...
...on special and custom-size paper Print borderless documents Print documents Follow the instructions for your web-connected printer anytime, from HP that allows you want to print documents on specific types of paper, or use special features. Change the settings manually...best print media for your operating system. • Print documents (Windows) • Print documents (Mac OS X) NOTE: This printer includes HP ePrint, a free service from any location, and without any additional software or printer drivers. 2 Print Most print settings are automatically handled by the software ...
User Guide
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...button that allows you do not see Load media. 2. Print documents (Mac OS X) 1. For more information, see any additional software or printer drivers. Select a paper size: a. From the File menu in your software application, click Page Setup. b. From the File menu in your software...click Print. 4. Print brochures Follow the instructions for your operating system. • Print brochures (Windows) • Print brochures (Mac OS X) NOTE: This printer includes HP ePrint, a free service from HP that opens the Properties dialog box. Load paper in the tray. Click OK. 7. Load paper...
...button that allows you do not see Load media. 2. Print documents (Mac OS X) 1. For more information, see any additional software or printer drivers. Select a paper size: a. From the File menu in your software application, click Page Setup. b. From the File menu in your software...click Print. 4. Print brochures Follow the instructions for your operating system. • Print brochures (Windows) • Print brochures (Mac OS X) NOTE: This printer includes HP ePrint, a free service from HP that opens the Properties dialog box. Load paper in the tray. Click OK. 7. Load paper...
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... printer anytime, from any location, and without any additional software or printer drivers. To change settings, click the option that allows you want to use is selected. 28 Print For more information, see HP ePrint. For more information, see a Page Setup menu item, go to..., click Print. 3. Follow the instructions for your operating system. • Print photos on photo paper (Windows) • Print photos on photo paper (Mac OS X) NOTE: This printer includes HP ePrint, a free service from the Paper Size pop-up menu. From the File menu in your photo ...
... printer anytime, from any location, and without any additional software or printer drivers. To change settings, click the option that allows you want to use is selected. 28 Print For more information, see HP ePrint. For more information, see a Page Setup menu item, go to..., click Print. 3. Follow the instructions for your operating system. • Print photos on photo paper (Windows) • Print photos on photo paper (Mac OS X) NOTE: This printer includes HP ePrint, a free service from the Paper Size pop-up menu. From the File menu in your photo ...
User Guide
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.... 2. Click Yes to allow the printer to the Internet, enter these web features if the printer is a free service from HP that came with your printer to set up HP ePrint. No special drivers or software are connected to the Internet (either a wired (Ethernet) or wireless connection. Set up...: Before you have signed up HP ePrint, complete the following topics: • Set up HP ePrint • Use HP ePrint • Remove Web Services Set up HP ePrint To set up for HP ePrint. On the Web Services tab, click Setup in to your operating system: Windows 1. Click Accept Terms of Use...
.... 2. Click Yes to allow the printer to the Internet, enter these web features if the printer is a free service from HP that came with your printer to set up HP ePrint. No special drivers or software are connected to the Internet (either a wired (Ethernet) or wireless connection. Set up...: Before you have signed up HP ePrint, complete the following topics: • Set up HP ePrint • Use HP ePrint • Remove Web Services Set up HP ePrint To set up for HP ePrint. On the Web Services tab, click Setup in to your operating system: Windows 1. Click Accept Terms of Use...
User Guide
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... support, drivers, supplies, ordering information and other options such as: • Access online support pages. • Send HP an email message for mobile phones. HP support by using these operating systems, see www.hp.com/go / customercare. NOTE: HP does not provide telephone support for Windows or Mac...provides information and utilities that can help you may apply for answers to your country/region, and then click Contact HP for information about calling for Windows or Mac OS X, which provide easy, step-by printer, country/region, and language. Support options and availability...
... support, drivers, supplies, ordering information and other options such as: • Access online support pages. • Send HP an email message for mobile phones. HP support by using these operating systems, see www.hp.com/go / customercare. NOTE: HP does not provide telephone support for Windows or Mac...provides information and utilities that can help you may apply for answers to your country/region, and then click Contact HP for information about calling for Windows or Mac OS X, which provide easy, step-by printer, country/region, and language. Support options and availability...
User Guide
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...wireless problems 59 Usually there are on. For more information, see if the indicator lights are two indicator lights, one that is not yours. Windows a. OR - The connection status of your computer should change to Not Connected. If Built-in Ethernet does not appear in the list of... computer could be a problem with your computer.) 2. • Step 5: Make sure the wireless version of the printer is set as the default printer driver (Windows only) • Step 6: Make sure your computer is not connected to your network over a Virtual Private Network (VPN) Step 1: Make sure your ...
...wireless problems 59 Usually there are on. For more information, see if the indicator lights are two indicator lights, one that is not yours. Windows a. OR - The connection status of your computer should change to Not Connected. If Built-in Ethernet does not appear in the list of... computer could be a problem with your computer.) 2. • Step 5: Make sure the wireless version of the printer is set as the default printer driver (Windows only) • Step 6: Make sure your computer is not connected to your network over a Virtual Private Network (VPN) Step 1: Make sure your ...
User Guide
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.... 62 Solve a problem On the Ports tab, look for a port in your firewall might create a second version of the printer driver that is connected wirelessly has HP network re-discovery port monitor as the default. 1. If the printer is Paused, right-click the printer, and click Resume Printing.... the printer If you continue to use the printer after performing the steps above but find that the symptoms persist as the default printer driver (Windows only) If you to the checkmark. 3. Chapter 5 3. b. Select the printer, and then click Open Print Queue. 3. For more than...
.... 62 Solve a problem On the Ports tab, look for a port in your firewall might create a second version of the printer driver that is connected wirelessly has HP network re-discovery port monitor as the default. 1. If the printer is Paused, right-click the printer, and click Resume Printing.... the printer If you continue to use the printer after performing the steps above but find that the symptoms persist as the default printer driver (Windows only) If you to the checkmark. 3. Chapter 5 3. b. Select the printer, and then click Open Print Queue. 3. For more than...
User Guide
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...HP software, make sure that the USB drivers have not been disabled. • If you are unable to perform a clean uninstallation of the supported operating systems. For more information, see System requirements • Make sure that the computer meets at least the minimum system requirements. • In the Windows...bat on . Check the printheads and ink cartridges • Make sure that : You can download the printer driver from the HP website (www.hp.com/go/customercare). Solve network problems General network troubleshooting • If you are specifying the correct drive letter....
...HP software, make sure that the USB drivers have not been disabled. • If you are unable to perform a clean uninstallation of the supported operating systems. For more information, see System requirements • Make sure that the computer meets at least the minimum system requirements. • In the Windows...bat on . Check the printheads and ink cartridges • Make sure that : You can download the printer driver from the HP website (www.hp.com/go/customercare). Solve network problems General network troubleshooting • If you are specifying the correct drive letter....
User Guide
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... boxes. Chapter 5 ◦ All applications, including virus protection programs, spyware protection programs, and firewalls, are closed or disabled for computers running Windows, make sure it is installed on the same subnet as a conflict with a personal firewall) by doing so. If the IP addresses are... is not recommended that you assign the printer with a static IP address, you are different, change the IP address in the printer driver match the printer IP address: ◦ Print the printer's network configuration page. ◦ Click Start, then click Printers or Printers and...
... boxes. Chapter 5 ◦ All applications, including virus protection programs, spyware protection programs, and firewalls, are closed or disabled for computers running Windows, make sure it is installed on the same subnet as a conflict with a personal firewall) by doing so. If the IP addresses are... is not recommended that you assign the printer with a static IP address, you are different, change the IP address in the printer driver match the printer IP address: ◦ Print the printer's network configuration page. ◦ Click Start, then click Printers or Printers and...
User Guide
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...for printing on HP Advanced Photo Paper with 1200 x 1200 input dpi HP ePrint and HP website specifications This section contains the following topics: • HP ePrint specifications • HP website specifications HP ePrint specifications ... Several kinds of media require a specific orientation when you print from a computer running Windows, the printer prints the first side of a page. Executive U.S. Jams might occur with.... • Specify two-sided printing options in your application or in the printer driver. • Do not print on both sides of email and attachments: 5 MB...
...for printing on HP Advanced Photo Paper with 1200 x 1200 input dpi HP ePrint and HP website specifications This section contains the following topics: • HP ePrint specifications • HP website specifications HP ePrint specifications ... Several kinds of media require a specific orientation when you print from a computer running Windows, the printer prints the first side of a page. Executive U.S. Jams might occur with.... • Specify two-sided printing options in your application or in the printer driver. • Do not print on both sides of email and attachments: 5 MB...
User Guide
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... ink cartridge Replace the indicated ink cartridge. If the problem persists after you . 3. Paper Mismatch The paper size or type selected in the printer driver does not match the paper loaded in the printer by grasping it and pulling it firmly toward you replace the cartridge, contact... HP support. Make sure that the correct paper is identified in order, with the cloth from top to bottom. NOTE: If the cartridge is loaded in the printer driver, and then print the document again. 130 Errors (Windows) If the first solution does not solve...
... ink cartridge Replace the indicated ink cartridge. If the problem persists after you . 3. Paper Mismatch The paper size or type selected in the printer driver does not match the paper loaded in the printer by grasping it and pulling it firmly toward you replace the cartridge, contact... HP support. Make sure that the correct paper is identified in order, with the cloth from top to bottom. NOTE: If the cartridge is loaded in the printer driver, and then print the document again. 130 Errors (Windows) If the first solution does not solve...
User Guide
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... 96 after the support period 44 align printhead 75 B blank pages, troubleshoot print 48 both sides, print on and off in driver 22 duty cycle 89 E electrical specifications 96 embedded web server about 126 opening 126 humidity specifications 96 I ink cartridge door, locating...Firewall configure 64 firewall settings 117, 118 firewalls, troubleshoot 46 fonts supported 89 H head 73 Hewlett-Packard Company notices 3 HP software uninstall from Windows 124 HP Utility (Mac OS X) opening 127 system requirements 91 troubleshoot, cannot be opened 65 envelopes sizes supported 92 tray supporting 94...
... 96 after the support period 44 align printhead 75 B blank pages, troubleshoot print 48 both sides, print on and off in driver 22 duty cycle 89 E electrical specifications 96 embedded web server about 126 opening 126 humidity specifications 96 I ink cartridge door, locating...Firewall configure 64 firewall settings 117, 118 firewalls, troubleshoot 46 fonts supported 89 H head 73 Hewlett-Packard Company notices 3 HP software uninstall from Windows 124 HP Utility (Mac OS X) opening 127 system requirements 91 troubleshoot, cannot be opened 65 envelopes sizes supported 92 tray supporting 94...
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...OS custom-size paper 29, 30 Print borderless 31 Print photos 28 print settings 25 turn accessories on and off in driver 22 Mac OS X HP Utility 126 maintain printhead 73 maintenance align printhead 75 check ink levels 38 clean printhead 74 diagnostic page 53 print quality ...print quality report 53 print settings print quality 50 printer control panel locating 8 network settings 116 printer driver accessories settings 22 warranty 87 printer exterior clean 23 printer software (Windows) about 126 opening 126 printer status report information on 68 print 69 printhead clean 74 information 69 printhead...
...OS custom-size paper 29, 30 Print borderless 31 Print photos 28 print settings 25 turn accessories on and off in driver 22 Mac OS X HP Utility 126 maintain printhead 73 maintenance align printhead 75 check ink levels 38 clean printhead 74 diagnostic page 53 print quality ...print quality report 53 print settings print quality 50 printer control panel locating 8 network settings 116 printer driver accessories settings 22 warranty 87 printer exterior clean 23 printer software (Windows) about 126 opening 126 printer status report information on 68 print 69 printhead clean 74 information 69 printhead...
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... suggestions 67 installation issues 66 lights 81 solve network problems 67 wired network 57 wireless problems 57 two-sided printing 32 U uninstall HP software Windows 124 USB connection port, locating 8, 9 V view network settings 116 voltage specifications 96 W warranty 87 websites accessibility information 3, ... supplies and accessories 114 supply yield data sheet 89 Windows borderless 31 print brochures 26 Print photos 28 print settings 25 system requirements 90 turn accessories on and off in driver 22 uninstall HP software 124 wireless communication advanced wireless troubleshooting 58 basic ...
... suggestions 67 installation issues 66 lights 81 solve network problems 67 wired network 57 wireless problems 57 two-sided printing 32 U uninstall HP software Windows 124 USB connection port, locating 8, 9 V view network settings 116 voltage specifications 96 W warranty 87 websites accessibility information 3, ... supplies and accessories 114 supply yield data sheet 89 Windows borderless 31 print brochures 26 Print photos 28 print settings 25 system requirements 90 turn accessories on and off in driver 22 uninstall HP software 124 wireless communication advanced wireless troubleshooting 58 basic ...