Getting Started Guide
Page 3
...including in the initialization process, which prepares the printer and cartridges for printing, and in printhead servicing, which is used in the printing process in a number of injury from fire ...all warnings and instructions marked on the printer. 3. Unplug this printer from wall outlets before cleaning. 4. Do not install or use this printer near water, or when you install the ... where no user-serviceable parts inside. Contents Use the printer...4 Use the printer control panel 5 HP ePrint...6 Update the printer...7 Set up wireless (802.11) communication 8 Solve setup problems...10...
...including in the initialization process, which prepares the printer and cartridges for printing, and in printhead servicing, which is used in the printing process in a number of injury from fire ...all warnings and instructions marked on the printer. 3. Unplug this printer from wall outlets before cleaning. 4. Do not install or use this printer near water, or when you install the ... where no user-serviceable parts inside. Contents Use the printer...4 Use the printer control panel 5 HP ePrint...6 Update the printer...7 Set up wireless (802.11) communication 8 Solve setup problems...10...
User Guide
Page 7
Contents Solve problems using HP ePrint and HP websites 55 Solve problems using HP ePrint 56 Solve problems using HP websites 57 Solve wired (Ethernet) network problems 57 General network troubleshooting 57 Solve wireless problems...57 Basic wireless ...issues 66 Hardware installation suggestions 66 HP software installation suggestions 67 Solve network problems...67 Understand the Printer Status Report 68 Understand the network configuration page 70 Printhead maintenance...73 Clean the printhead...74 Align the printhead...75 Remove and reinstall the printhead 75 Clear jams...77 Clear ...
Contents Solve problems using HP ePrint and HP websites 55 Solve problems using HP ePrint 56 Solve problems using HP websites 57 Solve wired (Ethernet) network problems 57 General network troubleshooting 57 Solve wireless problems...57 Basic wireless ...issues 66 Hardware installation suggestions 66 HP software installation suggestions 67 Solve network problems...67 Understand the Printer Status Report 68 Understand the network configuration page 70 Printhead maintenance...73 Clean the printhead...74 Align the printhead...75 Remove and reinstall the printhead 75 Clear jams...77 Clear ...
User Guide
Page 11
... odd pages, flip the pages over, and then print just the even pages. Draft setting uses less ink. • Do not clean the printhead unnecessarily. For example, you focus on at 8am and turn off at 8pm from Monday to a draft setting. Conserve printing supplies To... avoid print quality issues and possible extra ink usage or damage to providing quality products in an environmentally sound manner. Eco 7 CAUTION: HP recommends that you want the printer to helping customers reduce their environmental footprint. To configure this feature, touch (eco button) on and...
... odd pages, flip the pages over, and then print just the even pages. Draft setting uses less ink. • Do not clean the printhead unnecessarily. For example, you focus on at 8am and turn off at 8pm from Monday to a draft setting. Conserve printing supplies To... avoid print quality issues and possible extra ink usage or damage to providing quality products in an environmentally sound manner. Eco 7 CAUTION: HP recommends that you want the printer to helping customers reduce their environmental footprint. To configure this feature, touch (eco button) on and...
User Guide
Page 41
...8226; If you are needed. • Be sure to the ink system. Related topics • Check the estimated ink levels • Clean the printhead Work with ink cartridges 37 For more depleted cartridges • Replace the ink cartridges • Store printing supplies • Usage information collection .... Wait until all ink cartridges in the original sealed packages until they are transporting the printer, do the following tips help maintain HP ink cartridges and ensure consistent print quality. • The instructions in this user guide are for replacing ink cartridges, and are...
...8226; If you are needed. • Be sure to the ink system. Related topics • Check the estimated ink levels • Clean the printhead Work with ink cartridges 37 For more depleted cartridges • Replace the ink cartridges • Store printing supplies • Usage information collection .... Wait until all ink cartridges in the original sealed packages until they are transporting the printer, do the following tips help maintain HP ink cartridges and ensure consistent print quality. • The instructions in this user guide are for replacing ink cartridges, and are...
User Guide
Page 51
... slows down to allow it to install new cartridges, see Clean the printhead. If the black cartridge is printing very slowly. • Solution 1: Use a lower print quality setting • Solution 2: Check the ink levels • Solution 3: Contact HP support Solution 1: Use a lower print quality setting Solution: Check... to do so. NOTE: Ink level alerts and indicators provide estimates for an extended period and have noticed poor print quality, clean the printhead. Cause: The print quality was set up and in the ink cartridges. The printer prints slowly Try the following solutions if ...
... slows down to allow it to install new cartridges, see Clean the printhead. If the black cartridge is printing very slowly. • Solution 1: Use a lower print quality setting • Solution 2: Check the ink levels • Solution 3: Contact HP support Solution 1: Use a lower print quality setting Solution: Check... to do so. NOTE: Ink level alerts and indicators provide estimates for an extended period and have noticed poor print quality, clean the printhead. Cause: The print quality was set up and in the ink cartridges. The printer prints slowly Try the following solutions if ...
User Guide
Page 52
.... Wait until the (Power) light goes out before turning off the printer while the printer is missing, the printer will perform extra servicing to : www.hp.com/go/customercare. If you select the correct print quality settings in the printer driver for service. Printhead cleaning can prevent them in the tray.
.... Wait until the (Power) light goes out before turning off the printer while the printer is missing, the printer will perform extra servicing to : www.hp.com/go/customercare. If you select the correct print quality settings in the printer driver for service. Printhead cleaning can prevent them in the tray.
User Guide
Page 55
...out of time. CAUTION: Wait until you have a new ink cartridge available before removing the old ink cartridge. For more information, see Clean the printhead. NOTE: Ink level alerts and indicators provide estimates for an extended period of the printer for an extended period may lead to do so.... When you have noticed poor print quality, clean the printhead. You do not need to install new cartridges, see : Load media. However, printing with the glossy side down . When possible, ...
...out of time. CAUTION: Wait until you have a new ink cartridge available before removing the old ink cartridge. For more information, see Clean the printhead. NOTE: Ink level alerts and indicators provide estimates for an extended period of the printer for an extended period may lead to do so.... When you have noticed poor print quality, clean the printhead. You do not need to install new cartridges, see : Load media. However, printing with the glossy side down . When possible, ...
User Guide
Page 57
..., remove and reinstall all ink cartridges to the defective color bar or color pattern. Replace the printhead. Align the printhead. For more information, see Align the printhead. 3. Clean the printhead. If the Print Quality Diagnostic report shows faded, partial, streaked, or missing color bars or ...• Embedded web server: Click the Tools tab, click Print Quality Toolbox under Utilities, and then click Print Quality Report. • HP Utility (Mac OS X): In the Information And Support section, click Print Quality Diagnostics, and then click Print. Cause: Print quality problems...
..., remove and reinstall all ink cartridges to the defective color bar or color pattern. Replace the printhead. Align the printhead. For more information, see Align the printhead. 3. Clean the printhead. If the Print Quality Diagnostic report shows faded, partial, streaked, or missing color bars or ...• Embedded web server: Click the Tools tab, click Print Quality Toolbox under Utilities, and then click Print Quality Report. • HP Utility (Mac OS X): In the Information And Support section, click Print Quality Diagnostics, and then click Print. Cause: Print quality problems...
User Guide
Page 71
... You can download the printer driver from the HP website (www.hp.com/go/customercare). You can access HP Home Network Diagnostic Utility on . Troubleshoot installation issues 67 Verify installation preliminaries • Make sure to install the HP software, verify that the power cord is running...you are not all other programs are closed correctly. • If the display shows a printhead error message, clean the contacts on the installation CD) to perform a clean uninstallation of the printheads and ink cartridges are secure. ◦ The network is operational and the network hub is...
... You can download the printer driver from the HP website (www.hp.com/go/customercare). You can access HP Home Network Diagnostic Utility on . Troubleshoot installation issues 67 Verify installation preliminaries • Make sure to install the HP software, verify that the power cord is running...you are not all other programs are closed correctly. • If the display shows a printhead error message, clean the contacts on the installation CD) to perform a clean uninstallation of the printheads and ink cartridges are secure. ◦ The network is operational and the network hub is...
User Guide
Page 78
... (Mac OS X) 1. Release (Power) button. Open Toolbox. Click Printer Preferences, click Maintenance Tasks, and then click Clean Printheads. 3. Chapter 5 Performing the aligning and cleaning procedures unnecessarily can cause print quality problems. For more information, see HP support. Each stage lasts about two minutes, uses one sheet of paper, and uses an increasing amount of...
... (Mac OS X) 1. Release (Power) button. Open Toolbox. Click Printer Preferences, click Maintenance Tasks, and then click Clean Printheads. 3. Chapter 5 Performing the aligning and cleaning procedures unnecessarily can cause print quality problems. For more information, see HP support. Each stage lasts about two minutes, uses one sheet of paper, and uses an increasing amount of...
User Guide
Page 79
...lines through any of the blocks of color or if you are having print quality issues with your printouts. Click Clean Printhead and follow the onscreen instructions. Press (Resume) button three times. Follow the onscreen instructions. For more information, see Open the Toolbox.... 2. To clean the printhead from Toolbox (Windows) 1. For more information, see To open the embedded web server. 2. Open HP Utility. Remove and reinstall the printhead NOTE: This procedure should only be performed when a Missing or Failed Printhead message has been seen and the printer ...
...lines through any of the blocks of color or if you are having print quality issues with your printouts. Click Clean Printhead and follow the onscreen instructions. Press (Resume) button three times. Follow the onscreen instructions. For more information, see Open the Toolbox.... 2. To clean the printhead from Toolbox (Windows) 1. For more information, see To open the embedded web server. 2. Open HP Utility. Remove and reinstall the printhead NOTE: This procedure should only be performed when a Missing or Failed Printhead message has been seen and the printer ...
User Guide
Page 81
... clear the paper jam from the duplexer. For more information, see Media specifications. • Make sure that the printer is raised, and then reinsert the printhead. 6. Clear jams 77 Carefully lower the latch handle. The latch must remain down in incorrectly seated ink cartridges and problems printing. Clear jams Occasionally, media...
... clear the paper jam from the duplexer. For more information, see Media specifications. • Make sure that the printer is raised, and then reinsert the printhead. 6. Clear jams 77 Carefully lower the latch handle. The latch must remain down in incorrectly seated ink cartridges and problems printing. Clear jams Occasionally, media...
User Guide
Page 136
... documents, all doors and covers, contact HP support. For more information about storing ink cartridges, see Clean the printhead. For more information, see Supplies. Ink cartridge failure The cartridges listed in the power cord again. 3. HP recommends that you use ink cartridges in ...can resolve such problems by completing the following steps: 1. For more information, see www.hp.com/go/inkusage. If the problem persists after it is unsatisfactory, try cleaning the printheads. Usually, you 've securely closed all doors and covers must be affected. For more ...
... documents, all doors and covers, contact HP support. For more information about storing ink cartridges, see Clean the printhead. For more information, see Supplies. Ink cartridge failure The cartridges listed in the power cord again. 3. HP recommends that you use ink cartridges in ...can resolve such problems by completing the following steps: 1. For more information, see www.hp.com/go/inkusage. If the problem persists after it is unsatisfactory, try cleaning the printheads. Usually, you 've securely closed all doors and covers must be affected. For more ...
User Guide
Page 139
... not remove the empty cartridge to be replaced soon. Black cartridge low on ink The black cartridge is not satisfactory, running the printhead cleaning procedure from this message a second time, contact HP. Solutions: Replace the black ink cartridge. If there are low on ink The cartridges listed in the message are no leaks...
... not remove the empty cartridge to be replaced soon. Black cartridge low on ink The black cartridge is not satisfactory, running the printhead cleaning procedure from this message a second time, contact HP. Solutions: Replace the black ink cartridge. If there are low on ink The cartridges listed in the message are no leaks...
User Guide
Page 141
See ink cartridges clean exterior 23 printhead 74 Configure firewall 64 connectors, locating 9 control panel ...117, 118 firewalls, troubleshoot 46 fonts supported 89 H head 73 Hewlett-Packard Company notices 3 HP software uninstall from Windows 124 HP Utility (Mac OS X) opening 127 system requirements 91 troubleshoot, cannot be opened 65 envelopes ..., check 38 ink-carriage access door, locating 8 installation accessories 19 duplexer 19 hardware installation suggestions 66 HP software installation suggestions 67 tray 2 19 troubleshooting issues 66 IP address checking for printer 66 IP settings ...
See ink cartridges clean exterior 23 printhead 74 Configure firewall 64 connectors, locating 9 control panel ...117, 118 firewalls, troubleshoot 46 fonts supported 89 H head 73 Hewlett-Packard Company notices 3 HP software uninstall from Windows 124 HP Utility (Mac OS X) opening 127 system requirements 91 troubleshoot, cannot be opened 65 envelopes ..., check 38 ink-carriage access door, locating 8 installation accessories 19 duplexer 19 hardware installation suggestions 66 HP software installation suggestions 67 tray 2 19 troubleshooting issues 66 IP address checking for printer 66 IP settings ...
User Guide
Page 142
...settings 25 turn accessories on and off in driver 22 Mac OS X HP Utility 126 maintain printhead 73 maintenance align printhead 75 check ink levels 38 clean printhead 74 diagnostic page 53 print quality report 53 printhead 73 replace ink cartridges 38 margins setting, specifications 94 media clear jams ...77 duplexing 32 HP, order 115 load tray 14 load tray 2 20 locking ...
...settings 25 turn accessories on and off in driver 22 Mac OS X HP Utility 126 maintain printhead 73 maintenance align printhead 75 check ink levels 38 clean printhead 74 diagnostic page 53 print quality report 53 printhead 73 replace ink cartridges 38 margins setting, specifications 94 media clear jams ...77 duplexing 32 HP, order 115 load tray 14 load tray 2 20 locking ...