Getting Started Guide
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...setup. Understanding the HP ePrint light The HP ePrint light indicates status and is connected using HP ePrint. No special drivers or software are sent, the installation program will use your printer's HP ePrint email address to view your HP ePrint job status, manage your HP ePrint printer queue... page. Note: The information page also includes the email address you will prompt you can use for your operating system: • Windows: When prompted, click Network (Ethernet/Wireless), and then follow the onscreen instructions. When prompted, do the following steps: 1. Selecting ...
...setup. Understanding the HP ePrint light The HP ePrint light indicates status and is connected using HP ePrint. No special drivers or software are sent, the installation program will use your printer's HP ePrint email address to view your HP ePrint job status, manage your HP ePrint printer queue... page. Note: The information page also includes the email address you will prompt you can use for your operating system: • Windows: When prompted, click Network (Ethernet/Wireless), and then follow the onscreen instructions. When prompted, do the following steps: 1. Selecting ...
Getting Started Guide
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..., the user guide might have a CD or DVD drive, you cannot find the HP software CD or if your operating system: • Windows: Select the option with the printer into your printer, and then select Software & Driver Downloads. Select your computer. English Solve setup problems The following steps: 1. Problems setting up the printer...
..., the user guide might have a CD or DVD drive, you cannot find the HP software CD or if your operating system: • Windows: Select the option with the printer into your printer, and then select Software & Driver Downloads. Select your computer. English Solve setup problems The following steps: 1. Problems setting up the printer...
Getting Started Guide
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... encountering problems, see the problem-solving information in the CD drive, inspect the HP programs are connecting using a computer running Windows to use. 1. software CD for your operating system: Windows Mac OS X 1. Wireless (802.11) setup problems This section provides information ... click Start, select Programs or All Programs, click HP, select your wireless network. Step 2. Solve setup problems English Problems installing the software • Before installing software, make sure that the USB drivers have accidentally connected to a neighboring wireless network and not...
... encountering problems, see the problem-solving information in the CD drive, inspect the HP programs are connecting using a computer running Windows to use. 1. software CD for your operating system: Windows Mac OS X 1. Wireless (802.11) setup problems This section provides information ... click Start, select Programs or All Programs, click HP, select your wireless network. Step 2. Solve setup problems English Problems installing the software • Before installing software, make sure that the USB drivers have accidentally connected to a neighboring wireless network and not...
User Guide
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......17 Install the accessories...19 Install the duplexer...19 Install Tray 2...19 Configure trays...21 Turn on accessories in the printer driver 22 To turn on accessories (Windows 22 To turn on accessories (Mac OS X 22 Maintain the printer...23 Clean the exterior ...23 Update the printer...23... Turn the printer off...23 2 Print Print documents...24 Print documents (Windows 25 Print documents (Mac OS X 25 Print brochures...25 Print brochures (Windows 26 Print brochures (Mac OS X 26 Print on envelopes...26 Print on envelopes...
......17 Install the accessories...19 Install the duplexer...19 Install Tray 2...19 Configure trays...21 Turn on accessories in the printer driver 22 To turn on accessories (Windows 22 To turn on accessories (Mac OS X 22 Maintain the printer...23 Clean the exterior ...23 Update the printer...23... Turn the printer off...23 2 Print Print documents...24 Print documents (Windows 25 Print documents (Mac OS X 25 Print brochures...25 Print brochures (Windows 26 Print brochures (Mac OS X 26 Print on envelopes...26 Print on envelopes...
User Guide
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...sure the printer is online and ready 61 Step 5: Make sure the wireless version of the printer is set as the default printer driver (Windows only 62 Step 6: Make sure your computer is not connected to your network over a Virtual Private Network (VPN 62 After resolving ... 64 Solve printer management problems 65 Embedded web server cannot be opened 65 Troubleshoot installation issues 66 Hardware installation suggestions 66 HP software installation suggestions 67 Solve network problems...67 Understand the Printer Status Report 68 Understand the network configuration page 70 Printhead ...
...sure the printer is online and ready 61 Step 5: Make sure the wireless version of the printer is set as the default printer driver (Windows only 62 Step 6: Make sure your computer is not connected to your network over a Virtual Private Network (VPN 62 After resolving ... 64 Solve printer management problems 65 Embedded web server cannot be opened 65 Troubleshoot installation issues 66 Hardware installation suggestions 66 HP software installation suggestions 67 Solve network problems...67 Understand the Printer Status Report 68 Understand the network configuration page 70 Printhead ...
User Guide
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Turn on accessories in the left panel. • Print driver (Windows): Click the Printer services button on the Features tab, and then select Paper Handling. • HP Printer Utility (Mac OS X): Click Paper Handling from list of the following table lists possible ways you add a ... then click Properties. 3. The following : • Embedded web server: Click the Settings tab and click Paper Handling in the printer driver • To turn on accessories (Windows) • To turn on accessories (Mac OS X) To turn on . 2. Follow these steps: 1. Click the accessory that you...
Turn on accessories in the left panel. • Print driver (Windows): Click the Printer services button on the Features tab, and then select Paper Handling. • HP Printer Utility (Mac OS X): Click Paper Handling from list of the following table lists possible ways you add a ... then click Properties. 3. The following : • Embedded web server: Click the Settings tab and click Paper Handling in the printer driver • To turn on accessories (Windows) • To turn on accessories (Mac OS X) To turn on . 2. Follow these steps: 1. Click the accessory that you...
User Guide
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... information about selecting the best print media for your operating system. • Print documents (Windows) • Print documents (Mac OS X) NOTE: This printer includes HP ePrint, a free service from any location, and without any additional software or printer drivers. Choose a print job to continue: Print documents Print brochures Print on envelopes Print photos...
... information about selecting the best print media for your operating system. • Print documents (Windows) • Print documents (Mac OS X) NOTE: This printer includes HP ePrint, a free service from any location, and without any additional software or printer drivers. Choose a print job to continue: Print documents Print brochures Print on envelopes Print photos...
User Guide
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... in the tray. Depending on the Paper/Quality tab. Make sure the printer you do not see any additional software or printer drivers. Select the paper size from any location, and without any options, click the blue disclosure triangle next to step 3. Print brochures... Follow the instructions for your operating system. • Print brochures (Windows) • Print brochures (Mac OS X) NOTE: This printer includes HP ePrint, a free service from the Paper Size pop-up menu (if available). 6. For more information, see Load ...
... in the tray. Depending on the Paper/Quality tab. Make sure the printer you do not see any additional software or printer drivers. Select the paper size from any location, and without any options, click the blue disclosure triangle next to step 3. Print brochures... Follow the instructions for your operating system. • Print brochures (Windows) • Print brochures (Mac OS X) NOTE: This printer includes HP ePrint, a free service from the Paper Size pop-up menu (if available). 6. For more information, see Load ...
User Guide
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... Print or OK to print documents on photo paper (Mac OS X) NOTE: This printer includes HP ePrint, a free service from any location, and without any additional software or printer drivers. NOTE: If you want to step 3. Photo paper should be called Properties, Options, Printer ...appropriate photo paper type from the Output Quality drop-down menu. 6. Print photos on photo paper (Windows) 1. b. Follow the instructions for your operating system. • Print photos on photo paper (Windows) • Print photos on your printout. Select a paper size: a. The paper might result ...
... Print or OK to print documents on photo paper (Mac OS X) NOTE: This printer includes HP ePrint, a free service from any location, and without any additional software or printer drivers. NOTE: If you want to step 3. Photo paper should be called Properties, Options, Printer ...appropriate photo paper type from the Output Quality drop-down menu. 6. Print photos on photo paper (Windows) 1. b. Follow the instructions for your operating system. • Print photos on photo paper (Windows) • Print photos on your printout. Select a paper size: a. The paper might result ...
User Guide
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... connection. From the computer desktop, click Start, select Programs or All Programs, click HP, click the folder for an account on your operating system: Windows 1. Click Yes to allow the printer to set up HP ePrint, complete the following steps for and install product updates. 6. Follow the instructions ... the following steps. If you can print from any location. No special drivers or software are connected to the Internet using either using the HP printer software In addition to finish the setup. 34 HP ePrint If you can send an email, you enable Web Services on the...
... connection. From the computer desktop, click Start, select Programs or All Programs, click HP, click the folder for an account on your operating system: Windows 1. Click Yes to allow the printer to set up HP ePrint, complete the following steps for and install product updates. 6. Follow the instructions ... the following steps. If you can print from any location. No special drivers or software are connected to the Internet using either using the HP printer software In addition to finish the setup. 34 HP ePrint If you can send an email, you enable Web Services on the...
User Guide
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... that can also obtain support from the HP Customer Care Center. This website also offers technical support, drivers, supplies, ordering information and other options such as: • Access online support pages. • Send HP an email message for Windows or Mac OS X, which provide easy,...period, you correct many common printer problems. This section contains the following website: https://launchpad.net/hplip. NOTE: HP does not provide telephone support for Windows or Mac OS X. All support is provided online at time of telephone support numbers and call • Phone support...
... that can also obtain support from the HP Customer Care Center. This website also offers technical support, drivers, supplies, ordering information and other options such as: • Access online support pages. • Send HP an email message for Windows or Mac OS X, which provide easy,...period, you correct many common printer problems. This section contains the following website: https://launchpad.net/hplip. NOTE: HP does not provide telephone support for Windows or Mac OS X. All support is provided online at time of telephone support numbers and call • Phone support...
User Guide
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...connection status should change to Connected. • Step 5: Make sure the wireless version of the printer is set as the default printer driver (Windows only) • Step 6: Make sure your computer is not connected to your network over the network. If the Ethernet connection is ...connected to see the documentation that your wireless network. c. Usually there are not on a Macintosh computer, click System Preferences in the window. The following steps can help you still do not have indicator lights beside the port where the Ethernet cable from the wireless router...
...connection status should change to Connected. • Step 5: Make sure the wireless version of the printer is set as the default printer driver (Windows only) • Step 6: Make sure your computer is not connected to your network over the network. If the Ethernet connection is ...connected to see the documentation that your wireless network. c. Usually there are not on a Macintosh computer, click System Preferences in the window. The following steps can help you still do not have indicator lights beside the port where the Ethernet cable from the wireless router...
User Guide
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...the printer driver that is connected wirelessly has HP network re-discovery port monitor as the Port description, next to the printer, make sure the correct version of the printer driver is not connected to the VPN. Step 6: Make sure your computer is set as the default printer driver (Windows only) ..., see Configure your firewall software to work with the printer If you install the HP software again, the installer might be interfering. Right-click the printer icon for the version of the printer driver that the symptoms persist as Default Printer. Do one icon in your computer is...
...the printer driver that is connected wirelessly has HP network re-discovery port monitor as the Port description, next to the printer, make sure the correct version of the printer driver is not connected to the VPN. Step 6: Make sure your computer is set as the default printer driver (Windows only) ..., see Configure your firewall software to work with the printer If you install the HP software again, the installer might be interfering. Right-click the printer icon for the version of the printer driver that the symptoms persist as Default Printer. Do one icon in your computer is...
User Guide
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...ROM drive that you type, make sure that : You can download the printer driver from the HP website (www.hp.com/go/customercare). NOTE: After correcting any cords and cables that you are using a computer running Windows, and the computer cannot detect the printer, run the installation program again. ... cartridges are firmly installed in the CD-ROM drive, inspect the installation CD for your operating system. • Before installing HP software, make sure that the USB drivers have not been disabled. • If you are using are in setting up a network. ◦ All cable connections ...
...ROM drive that you type, make sure that : You can download the printer driver from the HP website (www.hp.com/go/customercare). NOTE: After correcting any cords and cables that you are using a computer running Windows, and the computer cannot detect the printer, run the installation program again. ... cartridges are firmly installed in the CD-ROM drive, inspect the installation CD for your operating system. • Before installing HP software, make sure that the USB drivers have not been disabled. • If you are using are in setting up a network. ◦ All cable connections ...
User Guide
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... applications, including virus protection programs, spyware protection programs, and firewalls, are closed or disabled for computers running Windows, make sure that the network ports created in the printer driver match the printer IP address: ◦ Print the printer's network configuration page. ◦ Click Start, then...events. 68 Solve a problem For more information, see Understand the network configuration page. • If you are using a computer running Windows. ◦ Make sure the printer is installed on , make sure it is not recommended that you assign the printer with a static...
... applications, including virus protection programs, spyware protection programs, and firewalls, are closed or disabled for computers running Windows, make sure that the network ports created in the printer driver match the printer IP address: ◦ Print the printer's network configuration page. ◦ Click Start, then...events. 68 Solve a problem For more information, see Understand the network configuration page. • If you are using a computer running Windows. ◦ Make sure the printer is installed on , make sure it is not recommended that you assign the printer with a static...
User Guide
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... side facing down. • For auto-duplexing, when printing finishes on HP Advanced Photo Paper with these media types. • Several kinds of media require a specific orientation when you print from a computer running Windows, the printer prints the first side of a page. Once the ink dries... Executive U.S. Media U.S. For more information, see Media specifications. • Specify two-sided printing options in your application or in the printer driver. • Do not print on both sides of supported custom-sized media by turning the media over and feeding it into the printer and...
... side facing down. • For auto-duplexing, when printing finishes on HP Advanced Photo Paper with these media types. • Several kinds of media require a specific orientation when you print from a computer running Windows, the printer prints the first side of a page. Once the ink dries... Executive U.S. Media U.S. For more information, see Media specifications. • Specify two-sided printing options in your application or in the printer driver. • Do not print on both sides of supported custom-sized media by turning the media over and feeding it into the printer and...
User Guide
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... off and on Turn off the printer, and then turn it on . Paper Mismatch The paper size or type selected in the printer driver does not match the paper loaded in the printer 1. For more information, seeReplace the ink cartridges. Solution 2: Install the ink cartridges correctly...To clean the electrical contacts in the printer. Clean the electrical contacts in the printer driver, and then print the document again. 130 Errors (Windows) Clean until the issue is still under warranty, contact HP support for service or replacement. Wipe the area dry with bottled or distilled water. 2....
... off and on Turn off the printer, and then turn it on . Paper Mismatch The paper size or type selected in the printer driver does not match the paper loaded in the printer 1. For more information, seeReplace the ink cartridges. Solution 2: Install the ink cartridges correctly...To clean the electrical contacts in the printer. Clean the electrical contacts in the printer driver, and then print the document again. 130 Errors (Windows) Clean until the issue is still under warranty, contact HP support for service or replacement. Wipe the area dry with bottled or distilled water. 2....
User Guide
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... 96 after the support period 44 align printhead 75 B blank pages, troubleshoot print 48 both sides, print on and off in driver 22 duty cycle 89 E electrical specifications 96 embedded web server about 126 opening 126 humidity specifications 96 I ink cartridge door, locating...Firewall configure 64 firewall settings 117, 118 firewalls, troubleshoot 46 fonts supported 89 H head 73 Hewlett-Packard Company notices 3 HP software uninstall from Windows 124 HP Utility (Mac OS X) opening 127 system requirements 91 troubleshoot, cannot be opened 65 envelopes sizes supported 92 tray supporting 94...
... 96 after the support period 44 align printhead 75 B blank pages, troubleshoot print 48 both sides, print on and off in driver 22 duty cycle 89 E electrical specifications 96 embedded web server about 126 opening 126 humidity specifications 96 I ink cartridge door, locating...Firewall configure 64 firewall settings 117, 118 firewalls, troubleshoot 46 fonts supported 89 H head 73 Hewlett-Packard Company notices 3 HP software uninstall from Windows 124 HP Utility (Mac OS X) opening 127 system requirements 91 troubleshoot, cannot be opened 65 envelopes sizes supported 92 tray supporting 94...
User Guide
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...OS custom-size paper 29, 30 Print borderless 31 Print photos 28 print settings 25 turn accessories on and off in driver 22 Mac OS X HP Utility 126 maintain printhead 73 maintenance align printhead 75 check ink levels 38 clean printhead 74 diagnostic page 53 print quality ...print quality report 53 print settings print quality 50 printer control panel locating 8 network settings 116 printer driver accessories settings 22 warranty 87 printer exterior clean 23 printer software (Windows) about 126 opening 126 printer status report information on 68 print 69 printhead clean 74 information 69 printhead...
...OS custom-size paper 29, 30 Print borderless 31 Print photos 28 print settings 25 turn accessories on and off in driver 22 Mac OS X HP Utility 126 maintain printhead 73 maintenance align printhead 75 check ink levels 38 clean printhead 74 diagnostic page 53 print quality ...print quality report 53 print settings print quality 50 printer control panel locating 8 network settings 116 printer driver accessories settings 22 warranty 87 printer exterior clean 23 printer software (Windows) about 126 opening 126 printer status report information on 68 print 69 printhead clean 74 information 69 printhead...
User Guide
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... suggestions 67 installation issues 66 lights 81 solve network problems 67 wired network 57 wireless problems 57 two-sided printing 32 U uninstall HP software Windows 124 USB connection port, locating 8, 9 V view network settings 116 voltage specifications 96 W warranty 87 websites accessibility information 3, ... supplies and accessories 114 supply yield data sheet 89 Windows borderless 31 print brochures 26 Print photos 28 print settings 25 system requirements 90 turn accessories on and off in driver 22 uninstall HP software 124 wireless communication advanced wireless troubleshooting 58 basic ...
... suggestions 67 installation issues 66 lights 81 solve network problems 67 wired network 57 wireless problems 57 two-sided printing 32 U uninstall HP software Windows 124 USB connection port, locating 8, 9 V view network settings 116 voltage specifications 96 W warranty 87 websites accessibility information 3, ... supplies and accessories 114 supply yield data sheet 89 Windows borderless 31 print brochures 26 Print photos 28 print settings 25 system requirements 90 turn accessories on and off in driver 22 uninstall HP software 124 wireless communication advanced wireless troubleshooting 58 basic ...