Reference Guide
Page 1
... HP ENVY 4500 series from the recommended software during software installation. Learn more Electronic Help: Install electronic Help by selecting it is used in the printing process in the cartridge after it from the Mac Help pop-up your desktop, and then double-click HP Installer. CD does not start? Printer registration: www.register.hp.com. Install software: Go to the ReadMe.chm. Set up menu. Note: Ink from : www.hp.com/ePrint/ENVY4500. Readme: Contains HP support information, operating...
... HP ENVY 4500 series from the recommended software during software installation. Learn more Electronic Help: Install electronic Help by selecting it is used in the printing process in the cartridge after it from the Mac Help pop-up your desktop, and then double-click HP Installer. CD does not start? Printer registration: www.register.hp.com. Install software: Go to the ReadMe.chm. Set up menu. Note: Ink from : www.hp.com/ePrint/ENVY4500. Readme: Contains HP support information, operating...
Reference Guide
Page 2
... also print a wireless test report, helping diagnose network connection issues. 6 ePrint button: Opens the Web Services Summary menu, where you first turn on the printer. 3 Up button: Use this button to navigate menus and select number of copies. 11 Help: Shows help content if it is displayed on the printer display. 9 OK: Confirms the current selection. 10 Down button: Use this button changes depending on or off. 2 Home: Returns to the network. You can check wireless status and 5 change ePrint settings, or print an Info page. 7 Back...
... also print a wireless test report, helping diagnose network connection issues. 6 ePrint button: Opens the Web Services Summary menu, where you first turn on the printer. 3 Up button: Use this button to navigate menus and select number of copies. 11 Help: Shows help content if it is displayed on the printer display. 9 OK: Confirms the current selection. 10 Down button: Use this button changes depending on or off. 2 Home: Returns to the network. You can check wireless status and 5 change ePrint settings, or print an Info page. 7 Back...
Reference Guide
Page 3
... Control Panel, and then click Printers and Faxes. Do not connect the USB cable until you made any changes, try to or tap the upper-right corner of Microsoft Corporation. 2. Make sure your default printing device: •• Windows 8: Point to print again. Make sure that came with the HP printer. 3 Follow the on -screen instructions. In System Preferences, click Print & Scan (Print & Fax in the circle next to do so. 4. Use the following buttons...
... Control Panel, and then click Printers and Faxes. Do not connect the USB cable until you made any changes, try to or tap the upper-right corner of Microsoft Corporation. 2. Make sure your default printing device: •• Windows 8: Point to print again. Make sure that came with the HP printer. 3 Follow the on -screen instructions. In System Preferences, click Print & Scan (Print & Fax in the circle next to do so. 4. Use the following buttons...
Reference Guide
Page 4
... the problem goes away. Press the down arrow button, select Print Report, and then select Wireless Test Report. The Wireless Test Report is currently connected. If your printer cannot be found, temporarily disable your printer control panel, press the Wireless button ( ). 2. If your home network, you can help you will need to install the HP printer software. During the software installation, select Wireless from the VPN to access your printer over your home network. •• Make sure security software is already connected...
... the problem goes away. Press the down arrow button, select Print Report, and then select Wireless Test Report. The Wireless Test Report is currently connected. If your printer cannot be found, temporarily disable your printer control panel, press the Wireless button ( ). 2. If your home network, you can help you will need to install the HP printer software. During the software installation, select Wireless from the VPN to access your printer over your home network. •• Make sure security software is already connected...
Reference Guide
Page 5
... having problems printing over your network. From the Home screen on the computer. 1. d. Select HP ENVY 4500 series. 3. Mac Use HP Setup Assistant in Applications/Hewlett-Packard/Device Utilities to change the software connection to a wireless connection. For more information about HP wireless direct. 5 Turn on -screen instructions. If the display shows that Wireless Direct is off security, anyone with the password will be able to connect to wireless. If you turn on , enter the wireless direct password when prompted. 3. c. Visit the HP Wireless Printing Center...
... having problems printing over your network. From the Home screen on the computer. 1. d. Select HP ENVY 4500 series. 3. Mac Use HP Setup Assistant in Applications/Hewlett-Packard/Device Utilities to change the software connection to a wireless connection. For more information about HP wireless direct. 5 Turn on -screen instructions. If the display shows that Wireless Direct is off security, anyone with the password will be able to connect to wireless. If you turn on , enter the wireless direct password when prompted. 3. c. Visit the HP Wireless Printing Center...
Reference Guide
Page 6
... by HP; Local law 1. Hewlett-Packard (HP) warrants to that it has functionality at HP's option. 6. HP does not warrant that have other problems, including those that this Warranty Statement is covered by an authorized importer. Improper maintenance or modification; HP's Limited Warranty Statement is unable to new in this HP Limited Warranty. 6 C. This Warranty Statement gives the customer specific legal rights. Operation outside the United States...
... by HP; Local law 1. Hewlett-Packard (HP) warrants to that it has functionality at HP's option. 6. HP does not warrant that have other problems, including those that this Warranty Statement is covered by an authorized importer. Improper maintenance or modification; HP's Limited Warranty Statement is unable to new in this HP Limited Warranty. 6 C. This Warranty Statement gives the customer specific legal rights. Operation outside the United States...
User Guide
Page 14
..., visit HP Connected (www.hpconnected.com) To print using HP ePrint. Create a new email message, and then attach the file that you want to print, and get help for an HP ePrint account. 2. a. NOTE: Do not include any email address in the "Bcc" field, the job will be printed once it will not be blank. If you can send an email, you can check the print status on the printer. NOTE: Documents printed with the...
..., visit HP Connected (www.hpconnected.com) To print using HP ePrint. Create a new email message, and then attach the file that you want to print, and get help for an HP ePrint account. 2. a. NOTE: Do not include any email address in the "Bcc" field, the job will be printed once it will not be blank. If you can send an email, you can check the print status on the printer. NOTE: Documents printed with the...
User Guide
Page 24
... type to make sure there is not acceptable, see Improve print quality on page 62 for print success To print successfully, the HP cartridges should be functioning properly with side to be printed on facing down. ● Ensure that paper loaded in the paper tray lays flat and the edges are not bent or torn. ● Adjust the paper-width guides in the printer software. Print settings do not apply to print a black and white document using black ink...
... type to make sure there is not acceptable, see Improve print quality on page 62 for print success To print successfully, the HP cartridges should be functioning properly with side to be printed on facing down. ● Ensure that paper loaded in the paper tray lays flat and the edges are not bent or torn. ● Adjust the paper-width guides in the printer software. Print settings do not apply to print a black and white document using black ink...
User Guide
Page 39
... to make copies lighter or darker. NOTE: After two minutes of inactivity the copy options will automatically return to the default settings of ID card and print in the Copy menu, press the Up and Down buttons to copy onto A4 or 8.5" x 11" plain paper. The resized image is centered with a white border around the edges. ENWW Copy documents 35 Select Copy from the Home screen on the printer display to access the copy menu...
... to make copies lighter or darker. NOTE: After two minutes of inactivity the copy options will automatically return to the default settings of ID card and print in the Copy menu, press the Up and Down buttons to copy onto A4 or 8.5" x 11" plain paper. The resized image is centered with a white border around the edges. ENWW Copy documents 35 Select Copy from the Home screen on the printer display to access the copy menu...
User Guide
Page 41
...: From the computer desktop, click Start, select All Programs, click HP, click HP ENVY 4500 series, and then click HP ENVY 4500 series. 2. In the printer software, click the Print & Scan icon, and then select Scan a Document or Photo. 3. Scan from your computer listed on the printer display. Select Scan from the shortcut menu and then click Scan. If you have the scan function activated at the same time. ENWW Scan to the printer either wirelessly or through a USB cable. Start the scan. Scan from the printer control panel 1.
...: From the computer desktop, click Start, select All Programs, click HP, click HP ENVY 4500 series, and then click HP ENVY 4500 series. 2. In the printer software, click the Print & Scan icon, and then select Scan a Document or Photo. 3. Scan from your computer listed on the printer display. Select Scan from the shortcut menu and then click Scan. If you have the scan function activated at the same time. ENWW Scan to the printer either wirelessly or through a USB cable. Start the scan. Scan from the printer control panel 1.
User Guide
Page 46
... keeps print nozzles clear and ink flowing smoothly. NOTE: Ink from the cartridges is unacceptable. To check the ink levels from the printer control panel ● From the Home screen on your operating system, do not see www.hp.com/go/ inkusage. 42 Chapter 6 Work with the printer's name. ● Windows 7, Windows Vista, and Windows XP: From the computer desktop, click Start, select All Programs, click HP, click HP ENVY 4500 series, and then click HP ENVY 4500 series...
... keeps print nozzles clear and ink flowing smoothly. NOTE: Ink from the cartridges is unacceptable. To check the ink levels from the printer control panel ● From the Home screen on your operating system, do not see www.hp.com/go/ inkusage. 42 Chapter 6 Work with the printer's name. ● Windows 7, Windows Vista, and Windows XP: From the computer desktop, click Start, select All Programs, click HP, click HP ENVY 4500 series, and then click HP ENVY 4500 series...
User Guide
Page 56
... the Wireless button on -screen instructions. To connect the HP ENVY 4500 series to display the Wireless menu. If you have a push button or you intend to install the HP ENVY 4500 series on the printer control panel to a wireless network using 2.4GHz. ● A desktop computer or laptop with a WPS push button, follow the on the router's configuration page. 52 Chapter 7 Connectivity ENWW Select Settings from the printer display. 4. If your router. Wi-Fi Protected Setup (WPS - Push Button (PBC) method 1. If the printer...
... the Wireless button on -screen instructions. To connect the HP ENVY 4500 series to display the Wireless menu. If you have a push button or you intend to install the HP ENVY 4500 series on the printer control panel to a wireless network using 2.4GHz. ● A desktop computer or laptop with a WPS push button, follow the on the router's configuration page. 52 Chapter 7 Connectivity ENWW Select Settings from the printer display. 4. If your router. Wi-Fi Protected Setup (WPS - Push Button (PBC) method 1. If the printer...
User Guide
Page 57
... All Programs, click HP, and then click HP ENVY 4500 series. 2. Connect a new printer If you can use the Connect a new printer function to install the printer software. Select Printer Setup & Software. 3. Change network settings 1. Select the item to select Wireless Setup Wizard, and then press OK. 3. NOTE: The HP ENVY 4500 series only supports connections using 2.4GHz. ● A desktop computer or laptop with either wireless networking support, or a network interface card (NIC). The computer must be changed from the Advanced Settings menu. 4. Insert the printer software CD...
... All Programs, click HP, and then click HP ENVY 4500 series. 2. Connect a new printer If you can use the Connect a new printer function to install the printer software. Select Printer Setup & Software. 3. Change network settings 1. Select the item to select Wireless Setup Wizard, and then press OK. 3. NOTE: The HP ENVY 4500 series only supports connections using 2.4GHz. ● A desktop computer or laptop with either wireless networking support, or a network interface card (NIC). The computer must be changed from the Advanced Settings menu. 4. Insert the printer software CD...
User Guide
Page 58
... on-screen instructions. 54 Chapter 7 Connectivity ENWW Insert the printer software CD in the computer CD-ROM drive. If the software has not been installed, insert the CD that came with a USB direct connection. USB connection (non-network connection) The HP ENVY 4500 series supports a rear USB 2.0 High Speed port for connection to the computer by selecting USB on the Connection Options screen. 3. NOTE: Web services will operate as a plug-and-play printer. Follow the on -screen instructions. When you are prompted, connect the printer...
... on-screen instructions. 54 Chapter 7 Connectivity ENWW Insert the printer software CD in the computer CD-ROM drive. If the software has not been installed, insert the CD that came with a USB direct connection. USB connection (non-network connection) The HP ENVY 4500 series supports a rear USB 2.0 High Speed port for connection to the computer by selecting USB on the Connection Options screen. 3. NOTE: Web services will operate as a plug-and-play printer. Follow the on -screen instructions. When you are prompted, connect the printer...
User Guide
Page 61
... wireless routers, and then lists the detected network names on your network, including the printer. ● Learn how to find your firewall and antivirus programs during printer setup. ENWW Tips for setting up and using a networked printer Use the following tips to set up and using a networked printer 57 Click here to go online for more information. ● Learn about the network troubleshooting tips. Click here to work with your network security settings...
... wireless routers, and then lists the detected network names on your network, including the printer. ● Learn how to find your firewall and antivirus programs during printer setup. ENWW Tips for setting up and using a networked printer Use the following tips to set up and using a networked printer 57 Click here to go online for more information. ● Learn about the network troubleshooting tips. Click here to work with your network security settings...
User Guide
Page 62
... files (cookies) on your hard drive when you might need a password. For example, if you have an IP address. You can open the embedded Web server You can configure it to alert you every time a cookie is offered, which allows you to decide which language you clear them manually. Open the embedded Web server through either the network or Wireless Direct. Advanced printer management tools (for networked printers) When the printer...
... files (cookies) on your hard drive when you might need a password. For example, if you have an IP address. You can open the embedded Web server You can configure it to alert you every time a cookie is offered, which allows you to decide which language you clear them manually. Open the embedded Web server through either the network or Wireless Direct. Advanced printer management tools (for networked printers) When the printer...
User Guide
Page 74
... HP Print and Scan Doctor download page. Depending upon your operating system, do one of the screen to print If you're having trouble printing, you can download the HP Print and Scan Doctor, which can troubleshoot this issue for error messages from the printer display and resolve them by following : ● Windows 8: Point to the printer with a wireless connection, confirm that the printer is working. 3. Resolve print issues NOTE: Make sure that there is turned on -screen instructions. 2. If you make...
... HP Print and Scan Doctor download page. Depending upon your operating system, do one of the screen to print If you're having trouble printing, you can download the HP Print and Scan Doctor, which can troubleshoot this issue for error messages from the printer display and resolve them by following : ● Windows 8: Point to the printer with a wireless connection, confirm that the printer is working. 3. Resolve print issues NOTE: Make sure that there is turned on -screen instructions. 2. If you make...
User Guide
Page 76
... Control Panel, and then click Printers. ● Windows XP: From the Windows Start menu, click Control Panel, and then click Printers and Faxes. Restart the computer. 7. d. d. Clear the print queue. On the Printer menu, click Cancel all documents or Purge Print Document, and then click Yes to it is clear, and then try printing again after the computer has restarted. Check the print queue again to make sure that Automatic is set as Default Printer. From the Windows Start menu...
... Control Panel, and then click Printers. ● Windows XP: From the Windows Start menu, click Control Panel, and then click Printers and Faxes. Restart the computer. 7. d. d. Clear the print queue. On the Printer menu, click Cancel all documents or Purge Print Document, and then click Yes to it is clear, and then try printing again after the computer has restarted. Check the print queue again to make sure that Automatic is set as Default Printer. From the Windows Start menu...
User Guide
Page 87
... online support specialists ● Software and driver updates for the printer ● Valuable troubleshooting information for up-to-date product information and expert assistance, and includes the following topics: ● Phone support period ● Placing a call ● Support phone numbers ● After the phone support period ENWW HP support 83 Visit the HP online support website at http://www.register.hp.com. Check the documentation that are available when you can enjoy quicker service...
... online support specialists ● Software and driver updates for the printer ● Valuable troubleshooting information for up-to-date product information and expert assistance, and includes the following topics: ● Phone support period ● Placing a call ● Support phone numbers ● After the phone support period ENWW HP support 83 Visit the HP online support website at http://www.register.hp.com. Check the documentation that are available when you can enjoy quicker service...
User Guide
Page 93
... list of gray) ● Maximum scan size from the scanner glass: 21.6 x 29.7 cm (8.5 x 11.7 inches) ENWW Specifications 89 Index cards: Up to 20 Photo paper sheets: Up to 20 Output tray capacity Plain paper sheets (80 g/m2 [20lb]): Up to 20 Envelopes: Up to 5 Index cards: Up to 10 Photo paper sheets: Up to 1200 x 1200 dpi ● Bitdepth: 24-bit color, 8-bit grayscale (256 levels of supported media sizes...
... list of gray) ● Maximum scan size from the scanner glass: 21.6 x 29.7 cm (8.5 x 11.7 inches) ENWW Specifications 89 Index cards: Up to 20 Photo paper sheets: Up to 20 Output tray capacity Plain paper sheets (80 g/m2 [20lb]): Up to 20 Envelopes: Up to 5 Index cards: Up to 10 Photo paper sheets: Up to 1200 x 1200 dpi ● Bitdepth: 24-bit color, 8-bit grayscale (256 levels of supported media sizes...