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... within the range of Microsoft Corporation. 2. After the installation finishes, restart the computer. If you can use to fix common printer problems. Windows Make sure that wireless connection has been established and you made any changes, try to print again. b. Acknowledgements Windows XP, ...Windows Vista, Windows 7 and Windows 8 are told to do so. 4. Insert the HP software CD into your print queue: 1. If you are unable to print: 1. Mac Check your computer's CD/DVD drive. 3. Wait a minute, then ...
... within the range of Microsoft Corporation. 2. After the installation finishes, restart the computer. If you can use to fix common printer problems. Windows Make sure that wireless connection has been established and you made any changes, try to print again. b. Acknowledgements Windows XP, ...Windows Vista, Windows 7 and Windows 8 are told to do so. 4. Insert the HP software CD into your print queue: 1. If you are unable to print: 1. Mac Check your computer's CD/DVD drive. 3. Wait a minute, then ...
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... share your network. If your printer is connected to which your printer is enabled on the same network. www.hp.com/go/wirelessprinting The HP Wireless Printing Center at www.hp.com/go /wpc-firewall. After installation you prepare your wireless network, set up or reconfigure your printer, and troubleshoot networking problems. If your network installation was...
... share your network. If your printer is connected to which your printer is enabled on the same network. www.hp.com/go/wirelessprinting The HP Wireless Printing Center at www.hp.com/go /wpc-firewall. After installation you prepare your wireless network, set up or reconfigure your printer, and troubleshoot networking problems. If your network installation was...
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... printer. c. Visit the HP Wireless Printing Center at www.hp.com/go /wpc-firewall. Select Printer Setup & Software. 4. To use the printer wirelessly without a router: Use HP wireless direct to your computer or mobile device. c. Select HP ENVY 4500 series. 3. For more information about HP ...to display the wireless direct password, if you are having problems printing over your printer control panel: a. English Networking, continued •• Change from a USB connection to your printer: a. Print as firewalls, can block communication between your computer...
... printer. c. Visit the HP Wireless Printing Center at www.hp.com/go /wpc-firewall. Select Printer Setup & Software. 4. To use the printer wirelessly without a router: Use HP wireless direct to your computer or mobile device. c. Select HP ENVY 4500 series. 3. For more information about HP ...to display the wireless direct password, if you are having problems printing over your printer control panel: a. English Networking, continued •• Change from a USB connection to your printer: a. Print as firewalls, can block communication between your computer...
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... additional warranty rights, specify the duration of the product, and does not cover any way affected by an authorized importer. For HP printer products, the use of a defect in the United States, as well as follows: United Kingdom: Hewlett-Packard Ltd Cain Road...), may have other problems, including those defects that arise as on the duration of a consumer (e.g., the United Kingdom); Otherwise restrict the ability of purchase by HP; Hewlett-Packard (HP) warrants to service the printer for the product. 7. HP does not warrant that the HP products specified above ,...
... additional warranty rights, specify the duration of the product, and does not cover any way affected by an authorized importer. For HP printer products, the use of a defect in the United States, as well as follows: United Kingdom: Hewlett-Packard Ltd Cain Road...), may have other problems, including those defects that arise as on the duration of a consumer (e.g., the United Kingdom); Otherwise restrict the ability of purchase by HP; Hewlett-Packard (HP) warrants to service the printer for the product. 7. HP does not warrant that the HP products specified above ,...
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... ...74 Prepare paper trays ...75 Resolve copy and scan issues ...76 Printer failure ...77 Resolve ink cartridge problem ...78 Ink cartridge problem ...80 Older generation cartridges ...81 Networking ...82 HP support ...83 Appendix A Technical information ...85 Hewlett-Packard Company notices ...86... warranty information ...48 Tips for networked printers 58 8 Solve a problem ...61 Improve print quality ...62 Clear a paper jam ...66 Unable to the printer without a router 56 Tips for setting up and using a networked printer 57 Advanced printer management tools (for working with cartridges ...
... ...74 Prepare paper trays ...75 Resolve copy and scan issues ...76 Printer failure ...77 Resolve ink cartridge problem ...78 Ink cartridge problem ...80 Older generation cartridges ...81 Networking ...82 HP support ...83 Appendix A Technical information ...85 Hewlett-Packard Company notices ...86... warranty information ...48 Tips for networked printers 58 8 Solve a problem ...61 Improve print quality ...62 Clear a paper jam ...66 Unable to the printer without a router 56 Tips for setting up and using a networked printer 57 Advanced printer management tools (for working with cartridges ...
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8 Solve a problem This section contains the following topics: ● Improve print quality ● Clear a paper jam ● Unable to print ● Clear the print carriage ● Prepare paper trays ● Resolve copy and scan issues ● Printer failure ● Resolve ink cartridge problem ● Ink cartridge problem ● Older generation cartridges ● Networking ● HP support ENWW 61
8 Solve a problem This section contains the following topics: ● Improve print quality ● Clear a paper jam ● Unable to print ● Clear the print carriage ● Prepare paper trays ● Resolve copy and scan issues ● Printer failure ● Resolve ink cartridge problem ● Ink cartridge problem ● Older generation cartridges ● Networking ● HP support ENWW 61
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...app bar, and then click the icon with the printer's name. ● Windows 7, Windows Vista, and Windows XP: From the computer desktop, click Start, select All Programs, click HP, click HP ENVY 4500 series, and then click HP ENVY 4500 series. If you remove and reinstall the same ink ... ink levels on ink consider replacing them . 4. The printer prints an alignment sheet. 62 Chapter 8 Solve a problem ENWW Improve print quality NOTE: To protect the cartridges from drying out, always turn the printer off using original HP ink cartridges. 2. Make sure you install a new cartridge...
...app bar, and then click the icon with the printer's name. ● Windows 7, Windows Vista, and Windows XP: From the computer desktop, click Start, select All Programs, click HP, click HP ENVY 4500 series, and then click HP ENVY 4500 series. If you remove and reinstall the same ink ... ink levels on ink consider replacing them . 4. The printer prints an alignment sheet. 62 Chapter 8 Solve a problem ENWW Improve print quality NOTE: To protect the cartridges from drying out, always turn the printer off using original HP ink cartridges. 2. Make sure you install a new cartridge...
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...Home screen, press the Home button. From the Home screen on the Device Reports tab to print a diagnostics page. Click Print Diagnostic Information on the printer display, select Tools. d. NOTE: If you are seeing streaks in the color and black boxes, or no ink in portions of the color and... black boxes. 64 Chapter 8 Solve a problem ENWW Clean the ink cartridges automatically, if the diagnostic page shows steaks or missing portions of the boxes, then automatically clean the cartridges. Review the...
...Home screen, press the Home button. From the Home screen on the Device Reports tab to print a diagnostics page. Click Print Diagnostic Information on the printer display, select Tools. d. NOTE: If you are seeing streaks in the color and black boxes, or no ink in portions of the color and... black boxes. 64 Chapter 8 Solve a problem ENWW Clean the ink cartridges automatically, if the diagnostic page shows steaks or missing portions of the boxes, then automatically clean the cartridges. Review the...
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... on -screen instructions. c. NOTE: If you do not resolve the problem, click here for more online troubleshooting. To clean the cartridges from the printer display a. b. d. Follow the on the printer display, select Clean Printhead. ENWW Improve print quality 65 Load letter or...access the Printer Toolbox. b. Follow the on the app bar, and then click the icon with the printer's name. ● Windows 7, Windows Vista, and Windows XP: From the computer desktop, click Start, select All Programs, click HP, click HP ENVY 4500 series, and then click HP ENVY 4500 series.
... on -screen instructions. c. NOTE: If you do not resolve the problem, click here for more online troubleshooting. To clean the cartridges from the printer display a. b. d. Follow the on the printer display, select Clean Printhead. ENWW Improve print quality 65 Load letter or...access the Printer Toolbox. b. Follow the on the app bar, and then click the icon with the printer's name. ● Windows 7, Windows Vista, and Windows XP: From the computer desktop, click Start, select All Programs, click HP, click HP ENVY 4500 series, and then click HP ENVY 4500 series.
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4. Place the cleanout back. 5. Press the OK button on the control panel to continue the current job. Close the cartridge access door. 6. Remove the jammed paper from the print zone. Open the cartridge access door. 2. Clear a paper jam from inside the printer. 68 Chapter 8 Solve a problem ENWW To clear a paper jam from print zone 1.
4. Place the cleanout back. 5. Press the OK button on the control panel to continue the current job. Close the cartridge access door. 6. Remove the jammed paper from the print zone. Open the cartridge access door. 2. Clear a paper jam from inside the printer. 68 Chapter 8 Solve a problem ENWW To clear a paper jam from print zone 1.
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... paper in the paper tray. ● Do not force the paper too far forward in the paper tray. ● Do not add paper while the printer is about to run out of paper, wait until the out of paper in the paper tray must be the same size and type. ●... in the paper tray; If the above solutions do not resolve the problem, click here for more online troubleshooting. If the above solutions do not resolve the problem, click here for more online troubleshooting. ENWW Clear a paper jam 69 If the printer is printing. 3. the entire stack of paper message appears before adding...
... paper in the paper tray. ● Do not force the paper too far forward in the paper tray. ● Do not add paper while the printer is about to run out of paper, wait until the out of paper in the paper tray must be the same size and type. ●... in the paper tray; If the above solutions do not resolve the problem, click here for more online troubleshooting. If the above solutions do not resolve the problem, click here for more online troubleshooting. ENWW Clear a paper jam 69 If the printer is printing. 3. the entire stack of paper message appears before adding...
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... operating system, do one of the screen to the HP Print and Scan Doctor download page. If your printer and select See what's printing to the printer with a wireless connection, confirm that the printer is set as the default printer. Depending on -screen instructions. 2. To verify that ... Settings icon, click or tap Control Panel, and then click or tap View devices and printers. ● Windows 7: From the Windows Start menu, click Devices and Printers. 70 Chapter 8 Solve a problem ENWW On the Printer menu, make any changes, try the following . ● Windows 8: Point to or ...
... operating system, do one of the screen to the HP Print and Scan Doctor download page. If your printer and select See what's printing to the printer with a wireless connection, confirm that the printer is set as the default printer. Depending on -screen instructions. 2. To verify that ... Settings icon, click or tap Control Panel, and then click or tap View devices and printers. ● Windows 7: From the Windows Start menu, click Devices and Printers. 70 Chapter 8 Solve a problem ENWW On the Printer menu, make any changes, try the following . ● Windows 8: Point to or ...
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.... Right-click Print Spooler, and click Restart to confirm. d. iv. Windows XP i. Try using your printer to print again. 72 Chapter 8 Solve a problem ENWW v. From the Windows Start menu, right click My Computer. iii. The default printer has a check mark in the queue, restart the computer and try to open the Charms bar...
.... Right-click Print Spooler, and click Restart to confirm. d. iv. Windows XP i. Try using your printer to print again. 72 Chapter 8 Solve a problem ENWW v. From the Windows Start menu, right click My Computer. iii. The default printer has a check mark in the queue, restart the computer and try to open the Charms bar...
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... power cord from the wall outlet. 6. With the printer turned on the printer. 10. Try using the printer again. If the above solutions do not resolve the problem, click here for a green light indicating the printer is fully plugged into the wall outlet. 8. Look inside the printer and check for more online troubleshooting. If it is...
... power cord from the wall outlet. 6. With the printer turned on the printer. 10. Try using the printer again. If the above solutions do not resolve the problem, click here for a green light indicating the printer is fully plugged into the wall outlet. 8. Look inside the printer and check for more online troubleshooting. If it is...
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Clear the print carriage Remove any tools or other devices to go online for more information. 74 Chapter 8 Solve a problem ENWW See Clear a paper jam on page 66 for more information. Click here to remove jammed paper. Always use any objects, such as paper, that are blocking the print carriage. NOTE: Do not use caution when removing jammed paper from inside the printer.
Clear the print carriage Remove any tools or other devices to go online for more information. 74 Chapter 8 Solve a problem ENWW See Clear a paper jam on page 66 for more information. Click here to remove jammed paper. Always use any objects, such as paper, that are blocking the print carriage. NOTE: Do not use caution when removing jammed paper from inside the printer.
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Please contact HP support for help . ENWW Printer failure 77 Printer failure Resolve printer failure. ▲ Turn the printer off, then on. If that does not resolve the problem, contact HP.
Please contact HP support for help . ENWW Printer failure 77 Printer failure Resolve printer failure. ▲ Turn the printer off, then on. If that does not resolve the problem, contact HP.
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... this does not work, clean the cartridge contacts. This could result in damage to wipe only the contacts, and do not smear any of the printer. 3. If your problem is not recommended to the right side of the ink or other debris elsewhere on . 2. Resolve ink cartridge... problem First try removing and reinserting the cartridges. It is still not resolved, see Replace the cartridges on page 45 for the print carriage to move to leave the ink cartridges outside of the printer longer than 30 minutes. Open the cartridge access door...
... this does not work, clean the cartridge contacts. This could result in damage to wipe only the contacts, and do not smear any of the printer. 3. If your problem is not recommended to the right side of the ink or other debris elsewhere on . 2. Resolve ink cartridge... problem First try removing and reinserting the cartridges. It is still not resolved, see Replace the cartridges on page 45 for the print carriage to move to leave the ink cartridges outside of the printer longer than 30 minutes. Open the cartridge access door...
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NOTE: If one ink cartridge is causing problems, you still receive the error message, turn the printer off, and then on the ink cartridge. 7. Use a dry swab or lint-free cloth to go online for more information. Close the cartridge access door, ... has gone away. 10. ENWW Resolve ink cartridge problem 79 Reinstall the ink cartridge. 9. Click here to wipe the contacts. 8. The contacts look like a set of the printer, locate the contacts in the printhead. On the inside of gold-colored bumps positioned to operate the HP ENVY 4500 series with only one cartridge. 6. If you...
NOTE: If one ink cartridge is causing problems, you still receive the error message, turn the printer off, and then on the ink cartridge. 7. Use a dry swab or lint-free cloth to go online for more information. Close the cartridge access door, ... has gone away. 10. ENWW Resolve ink cartridge problem 79 Reinstall the ink cartridge. 9. Click here to wipe the contacts. 8. The contacts look like a set of the printer, locate the contacts in the printhead. On the inside of gold-colored bumps positioned to operate the HP ENVY 4500 series with only one cartridge. 6. If you...
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This error can also occur if the HP Instant Ink cartridge was previously used in a different printer enrolled in the HP Instant Ink program. Visit the HP Instant Ink program website for more information. 80 Chapter 8 Solve a problem ENWW It can occur if you install an HP Instant Ink cartridge into a printer that has not been enrolled in the HP Instant Ink program. Ink cartridge problem The ink cartridge is not compatible with your printer.
This error can also occur if the HP Instant Ink cartridge was previously used in a different printer enrolled in the HP Instant Ink program. Visit the HP Instant Ink program website for more information. 80 Chapter 8 Solve a problem ENWW It can occur if you install an HP Instant Ink cartridge into a printer that has not been enrolled in the HP Instant Ink program. Ink cartridge problem The ink cartridge is not compatible with your printer.
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... network security settings. Networking ● Learn how to go online for more information. ● Learn about the HP Print and Scan Doctor. Click here to go online for more information. 82 Chapter 8 Solve a problem ENWW Click here to go online for more information. ● Learn about the network troubleshooting tips. Click here...
... network security settings. Networking ● Learn how to go online for more information. ● Learn about the HP Print and Scan Doctor. Click here to go online for more information. 82 Chapter 8 Solve a problem ENWW Click here to go online for more information. ● Learn about the network troubleshooting tips. Click here...
