HP ENVY 23-c100 Support and Manuals
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Troubleshooting & Maintenance Guide - Page 2
... programs, such as constituting an additional warranty. HP supports lawful use of technology and does not endorse or encourage the use of this copyright protection technology must be liable for Hewlett-Packard products and services are set forth in the express statements accompanying such products and services.
One of installed memory. 1. Confirming total memory The system...
Troubleshooting & Maintenance Guide - Page 5
... trial period, purchase an extended update service.
Review these features to ensure proper use of the computer or user account
User password A password is a group of your computer can detect most viruses, remove them, and, in most cases, repair damage caused by viruses.
Unauthorized access to Setup Utility, BIOS settings, and other system identification information
Administrator...
Troubleshooting & Maintenance Guide - Page 6
... 5 or more information or for additional troubleshooting options, see the Quick Setup Guide that the cables connecting the computer to the external power source are plugged in , and turn it on.
Ensure that accompanies your computer, or visit http://www.hp.com/support and search for information about peripheralspecific problems, such as issues with a monitor or...
Troubleshooting & Maintenance Guide - Page 11
...setup of the computer.
Click Start, click Control Panel, click Action Center, and then click Troubleshooting.
2.
Ensure that you are connected to enter the on -screen instructions...are turned on the graphics card (select models only) to connect your Internet connection type....set appropriately. Under Hardware and Sound, click Troubleshoot and audio playback. Turn off your Internet service ...
Troubleshooting & Maintenance Guide - Page 12
... Restore procedure before the software was installed on -screen instructions. Double-click the specific item (for which you use System Restore to return the computer to a previous restore point.
Restores the software (if it on -screen instructions. Software troubleshooting
To repair software problems, try these methods:
Updating device drivers
Microsoft System Restore
● Turn the...
Quick Setup Guide - Page 4
... HP supports ...HP assumes no responsibility for technical or editorial errors...HP shall not be photocopied, reproduced, or translated to HP at: Hewlett-Packard, MS POD, 11311 Chinden Blvd., Boise, ID 83714, U.S.A.; No part of this document may be liable for the use of our products for Hewlett-Packard products and services...set forth in printed format, you may request a printed copy from hp...
Quick Setup Guide - Page 5
... links to the Internet. Under Action Center, click Find and fix problems
(troubleshooting).
● Troubleshoot the most common Troubleshooting and Maintenance Guide on Start, then click HP Help and Support and HP
software issues.
User Manuals.
● Find electronic user guides and specifications for your computer model.
● Order parts and find
● Set up your computer.
Quick Setup Guide - Page 6
...; Maintain your computer performance and resolve problems faster by using automated updates, on-board diagnostics, and guided assistance.
Maintains your computer.
Troubleshooting and Maintenance Guide
Click Start, click HP Help and Support, and then click HP User Manuals. Limited Warranty and Support Guide or the Warranty and Support Information included with your computer. Or Click...
Quick Setup Guide - Page 7
... or damage to your computer is specifically labeled as well. The guide is easily accessible at http://www.hp.com/ergo.
1. If the computer has a television tuner, or a modem or telephone connection, protect the computer by unplugging the power cord from the electrical outlet. Download and install operating system updates. be heavy; a. These can increase...
Quick Setup Guide - Page 8
..., select your computer Look in the product field, and press Enter. Installing copied software could result in the HP User Manuals folder. 6. b. Connect the hardware as shown on -screen instructions to install each update you might want to select an ISP and set up your computer model from Product search results. h. Click Start, click All Programs, and then...
Quick Setup Guide - Page 10
...change the volume of the computer.
6
Chapter 3 Setting up additional features
Using Beats Audio™ (select models only)
Your HP TouchSmart PC features audio connectors (headphone and Audio Out...and external audio systems (purchased separately). buttons on the back panel. Select HP TouchSmart PC models also include four Beatsoptimized internal speakers and a Beats toggle button on the ...
Quick Setup Guide - Page 12
...your computer Disconnect the power cord from the wall.
3. Do not use a low setting on the keyboard keys and along the grooves.
2. Clean the rollers inside :
1....tap Shut Down.
2. After the roller ball and rollers are completely dry, replace the ball and ballcover ring. Use a clean, dry cloth and isopropyl (rubbing... (AiO models only)
Follow these steps to avoid removing key caps and springs.
1. ...
Quick Setup Guide - Page 19
...HP Help and Support and HP User Manuals. ) - Click Start, click Control Panel, click Action Center, and then click
Troubleshooting...installed.
● Reinstall the software program or hardware driver (see Troubleshooting and Maintenance Guide on your computer to the network adapter, and do not plug a network cable into a telephone service line; In the Network and Sharing Center window, click Set...
Quick Setup Guide - Page 20
....
3.
To update a driver, click Update Driver, and then follow the on-
Click System protection, System Restore, click Next, and then follow the on-screen instructions. Under Protection Settings, select the disk for example, HP DVD Writer 640b).
5. Click Create, and then follow the on-screen instructions.
16
Chapter 5 Troubleshooting To add restore points manually: 1. Click...
Quick Setup Guide - Page 23
... you have any problems setting up your system and turning it on the back of the computer, you are confirming that are described in the Hardware Limited Warranty section of repair, as some important details), which are considered
consumer replaceable. This is the fastest method of the Limited Warranty and Support Guide. These services are a few days...
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