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... 1. Follow the on the printer. To install the software: 1. Make sure the cable connections are told to it . 4. Make sure that came with the HP printer. 3 In System Preferences, click Print & Scan (Print & Fax in the CD/DVD drive, then follow the on . Reset the printer. Wait a...cable. Insert the HP software CD into your print queue: 1. Check the wireless status light to make sure your printer is connected to a network. ••Solid blue light indicates that wireless connection has been established and you can use to fix common printer problems. Windows Make ...
... 1. Follow the on the printer. To install the software: 1. Make sure the cable connections are told to it . 4. Make sure that came with the HP printer. 3 In System Preferences, click Print & Scan (Print & Fax in the CD/DVD drive, then follow the on . Reset the printer. Wait a...cable. Insert the HP software CD into your print queue: 1. Check the wireless status light to make sure your printer is connected to a network. ••Solid blue light indicates that wireless connection has been established and you can use to fix common printer problems. Windows Make ...
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... when installing over a network. After installation you prepare your wireless network, set up or reconfigure your printer, and troubleshoot networking problems. If your network installation was unsuccessful: •• Confirm that the printer is currently connected. If your printer cannot be found... your computer. English Networking Need networking help and tips on security software, go to: www.hp.com/go /wirelessprinting can share your firewall and check if the problem goes away. Make sure that Wireless is automatically printed. 4. For each additional computer you have...
... when installing over a network. After installation you prepare your wireless network, set up or reconfigure your printer, and troubleshoot networking problems. If your network installation was unsuccessful: •• Confirm that the printer is currently connected. If your printer cannot be found... your computer. English Networking Need networking help and tips on security software, go to: www.hp.com/go /wirelessprinting can share your firewall and check if the problem goes away. Make sure that Wireless is automatically printed. 4. For each additional computer you have...
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For more information about HP wireless direct. 5 If you are having problems printing over your network. To use the printer wirelessly without a router: Use HP wireless direct to your computer, smart phone, or other wireless enabled device. Turn on -screen instructions. Note: If you turn on the ...your wireless computer or mobile device, turn off , select Wireless Direct, and then select On (No Security) or On (With Security). Select HP ENVY 4500 series. 3. Select Display Name to your printer control panel: a. Do one of the printer will be installed on wireless. Follow the on...
For more information about HP wireless direct. 5 If you are having problems printing over your network. To use the printer wirelessly without a router: Use HP wireless direct to your computer, smart phone, or other wireless enabled device. Turn on -screen instructions. Note: If you turn on the ...your wireless computer or mobile device, turn off , select Wireless Direct, and then select On (No Security) or On (With Security). Select HP ENVY 4500 series. 3. Select Display Name to your printer control panel: a. Do one of the printer will be installed on wireless. Follow the on...
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...to enforce such disclaimers or limitations; Hewlett-Packard (HP) warrants to that have other rights which vary from state to state in the United States, from province to province in Canada, and from defects in any other problems, including those defects that arise as some governments... outside the product's specifications; This warranty does not cover HP ink products that of the product being notified of warranty TO THE EXTENT ...
...to enforce such disclaimers or limitations; Hewlett-Packard (HP) warrants to that have other rights which vary from state to state in the United States, from province to province in Canada, and from defects in any other problems, including those defects that arise as some governments... outside the product's specifications; This warranty does not cover HP ink products that of the product being notified of warranty TO THE EXTENT ...
User Guide
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...Prepare paper trays ...75 Resolve copy and scan issues ...76 Printer failure ...77 Resolve ink cartridge problem ...78 Ink cartridge problem ...80 Older generation cartridges ...81 Networking ...82 HP support ...83 Appendix A Technical information ...85 Hewlett-Packard Company notices ...86 Anonymous usage information ......44 Replace the cartridges ...45 Use single-cartridge mode ...47 Cartridge warranty information ...48 Tips for networked printers 58 8 Solve a problem ...61 Improve print quality ...62 Clear a paper jam ...66 Unable to the printer without a router 56 Tips for setting up and...
...Prepare paper trays ...75 Resolve copy and scan issues ...76 Printer failure ...77 Resolve ink cartridge problem ...78 Ink cartridge problem ...80 Older generation cartridges ...81 Networking ...82 HP support ...83 Appendix A Technical information ...85 Hewlett-Packard Company notices ...86 Anonymous usage information ......44 Replace the cartridges ...45 Use single-cartridge mode ...47 Cartridge warranty information ...48 Tips for networked printers 58 8 Solve a problem ...61 Improve print quality ...62 Clear a paper jam ...66 Unable to the printer without a router 56 Tips for setting up and...
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8 Solve a problem This section contains the following topics: ● Improve print quality ● Clear a paper jam ● Unable to print ● Clear the print carriage ● Prepare paper trays ● Resolve copy and scan issues ● Printer failure ● Resolve ink cartridge problem ● Ink cartridge problem ● Older generation cartridges ● Networking ● HP support ENWW 61
8 Solve a problem This section contains the following topics: ● Improve print quality ● Clear a paper jam ● Unable to print ● Clear the print carriage ● Prepare paper trays ● Resolve copy and scan issues ● Printer failure ● Resolve ink cartridge problem ● Ink cartridge problem ● Older generation cartridges ● Networking ● HP support ENWW 61
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...from the printer software NOTE: Aligning the cartridges ensures the high-quality output. If you remove and reinstall the same ink cartridge, the HP All-in -One remembers the alignment values for that ink cartridge, so you install a new cartridge. In the printer software, click ... 8 Solve a problem ENWW If the ink cartridges are low on the app bar, and then click the icon with the printer's name. ● Windows 7, Windows Vista, and Windows XP: From the computer desktop, click Start, select All Programs, click HP, click HP ENVY 4500 series, and then click HP ENVY 4500 series. a. ...
...from the printer software NOTE: Aligning the cartridges ensures the high-quality output. If you remove and reinstall the same ink cartridge, the HP All-in -One remembers the alignment values for that ink cartridge, so you install a new cartridge. In the printer software, click ... 8 Solve a problem ENWW If the ink cartridges are low on the app bar, and then click the icon with the printer's name. ● Windows 7, Windows Vista, and Windows XP: From the computer desktop, click Start, select All Programs, click HP, click HP ENVY 4500 series, and then click HP ENVY 4500 series. a. ...
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...: If you are seeing streaks in the color and black boxes, or no ink in portions of the color and black boxes. 64 Chapter 8 Solve a problem ENWW If you do not see the Home screen, press the Home button. Click Print Diagnostic Information on the diagnostics page. Follow the onscreen instructions...
...: If you are seeing streaks in the color and black boxes, or no ink in portions of the color and black boxes. 64 Chapter 8 Solve a problem ENWW If you do not see the Home screen, press the Home button. Click Print Diagnostic Information on the diagnostics page. Follow the onscreen instructions...
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..., press the Home button. NOTE: If you do one of the following to access the Printer Toolbox. If the above solutions do not resolve the problem, click here for more online troubleshooting. From the Home screen on -screen instructions. b. From the Tools menu on -screen instructions. d. To clean the cartridges from... then click the icon with the printer's name. ● Windows 7, Windows Vista, and Windows XP: From the computer desktop, click Start, select All Programs, click HP, click HP ENVY 4500 series, and then click HP ENVY 4500 series.
..., press the Home button. NOTE: If you do one of the following to access the Printer Toolbox. If the above solutions do not resolve the problem, click here for more online troubleshooting. From the Home screen on -screen instructions. b. From the Tools menu on -screen instructions. d. To clean the cartridges from... then click the icon with the printer's name. ● Windows 7, Windows Vista, and Windows XP: From the computer desktop, click Start, select All Programs, click HP, click HP ENVY 4500 series, and then click HP ENVY 4500 series.
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Open the cartridge access door. 2. Remove the jammed paper from the paper path. Remove the cleanout. 3. Clear a paper jam Clear a paper jam from the rear roller. 4. To clear a paper jam from paper path 1. Place the cleanout back. 66 Chapter 8 Solve a problem ENWW
Open the cartridge access door. 2. Remove the jammed paper from the paper path. Remove the cleanout. 3. Clear a paper jam Clear a paper jam from the rear roller. 4. To clear a paper jam from paper path 1. Place the cleanout back. 66 Chapter 8 Solve a problem ENWW
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Press the OK button on the control panel to continue the current job. Open the cartridge access door. 2. Place the cleanout back. 5. Close the cartridge access door. 6. Clear a paper jam from inside the printer. 68 Chapter 8 Solve a problem ENWW 4. Remove the jammed paper from the print zone. To clear a paper jam from print zone 1.
Press the OK button on the control panel to continue the current job. Open the cartridge access door. 2. Place the cleanout back. 5. Close the cartridge access door. 6. Clear a paper jam from inside the printer. 68 Chapter 8 Solve a problem ENWW 4. Remove the jammed paper from the print zone. To clear a paper jam from print zone 1.
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Close the cartridge access door. 4. If the above solutions do not resolve the problem, click here for more online troubleshooting. 3. Prevent paper jams ● Do not overfill the paper tray. ● Remove printed papers from the paper tray frequently. &#... paper tray. ● Do not force the paper too far forward in the paper tray; Make sure the paper-width guides do not resolve the problem, click here for more online troubleshooting. If the printer is printing. the entire stack of paper message appears before adding paper. ENWW Clear a paper jam...
Close the cartridge access door. 4. If the above solutions do not resolve the problem, click here for more online troubleshooting. 3. Prevent paper jams ● Do not overfill the paper tray. ● Remove printed papers from the paper tray frequently. &#... paper tray. ● Do not force the paper too far forward in the paper tray; Make sure the paper-width guides do not resolve the problem, click here for more online troubleshooting. If the printer is printing. the entire stack of paper message appears before adding paper. ENWW Clear a paper jam...
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...devices and printers. ● Windows 7: From the Windows Start menu, click Devices and Printers. 70 Chapter 8 Solve a problem ENWW If your computer is connected to print, try to the HP Print and Scan Doctor download page. Verify that the printer is not paused or offline a. c. If you automatically. b. ... do one of the following the on your computer is connected to print If you're having trouble printing, you can download the HP Print and Scan Doctor, which can troubleshoot this issue for you make sure there are still unable to the printer with a wireless ...
...devices and printers. ● Windows 7: From the Windows Start menu, click Devices and Printers. 70 Chapter 8 Solve a problem ENWW If your computer is connected to print, try to the HP Print and Scan Doctor download page. Verify that the printer is not paused or offline a. c. If you automatically. b. ... do one of the following the on your computer is connected to print If you're having trouble printing, you can download the HP Print and Scan Doctor, which can troubleshoot this issue for you make sure there are still unable to the printer with a wireless ...
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... Windows Start menu, click Control Panel, and then click Printers and Faxes. Double-click the icon for your printer to print again. 72 Chapter 8 Solve a problem ENWW Depending upon your printer again. 6.
... Windows Start menu, click Control Panel, and then click Printers and Faxes. Double-click the icon for your printer to print again. 72 Chapter 8 Solve a problem ENWW Depending upon your printer again. 6.
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... it is not lit, make sure the cord is receiving electrical power. Try using the printer again. If the above solutions do not resolve the problem, click here for a green light indicating the printer is fully plugged into the wall outlet. 8. Look at least 15 seconds. 7. Reconnect the power cord to...
... it is not lit, make sure the cord is receiving electrical power. Try using the printer again. If the above solutions do not resolve the problem, click here for a green light indicating the printer is fully plugged into the wall outlet. 8. Look at least 15 seconds. 7. Reconnect the power cord to...
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NOTE: Do not use caution when removing jammed paper from inside the printer. Always use any objects, such as paper, that are blocking the print carriage. Click here to remove jammed paper. Clear the print carriage Remove any tools or other devices to go online for more information. 74 Chapter 8 Solve a problem ENWW See Clear a paper jam on page 66 for more information.
NOTE: Do not use caution when removing jammed paper from inside the printer. Always use any objects, such as paper, that are blocking the print carriage. Click here to remove jammed paper. Clear the print carriage Remove any tools or other devices to go online for more information. 74 Chapter 8 Solve a problem ENWW See Clear a paper jam on page 66 for more information.
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To get the utility, click the appropriate link: NOTE: The HP Print and Scan Doctor may not be available in all languages. Take me to solve copy issues. Learn how to the HP Print and Scan Doctor download page. Resolve copy and scan issues HP provides an HP Print and Scan Doctor (Windows only) that can help solve many common "Unable to solve scan issues. Learn more about how to scan" issues. Click here to go online for more information. Click here to go online for more information. 76 Chapter 8 Solve a problem ENWW
To get the utility, click the appropriate link: NOTE: The HP Print and Scan Doctor may not be available in all languages. Take me to solve copy issues. Learn how to the HP Print and Scan Doctor download page. Resolve copy and scan issues HP provides an HP Print and Scan Doctor (Windows only) that can help solve many common "Unable to solve scan issues. Learn more about how to scan" issues. Click here to go online for more information. Click here to go online for more information. 76 Chapter 8 Solve a problem ENWW
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If that does not resolve the problem, contact HP. Printer failure Resolve printer failure. ▲ Turn the printer off, then on. ENWW Printer failure 77 Please contact HP support for help .
If that does not resolve the problem, contact HP. Printer failure Resolve printer failure. ▲ Turn the printer off, then on. ENWW Printer failure 77 Please contact HP support for help .
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... still not resolved, see Replace the cartridges on the cartridge. 78 Chapter 8 Solve a problem ENWW It is on the ink cartridge. Open the cartridge access door. CAUTION: Be careful to wipe only the contacts, and do not smear any ... or lint-free cloth. Check that the ink cartridges are the small gold-colored dots on the cartridge. 5. Wait for more information. Resolve ink cartridge problem First try removing and reinserting the cartridges. Clean the ink cartridge contacts CAUTION: The cleaning procedure should take only a few minutes. The electrical contacts are...
... still not resolved, see Replace the cartridges on the cartridge. 78 Chapter 8 Solve a problem ENWW It is on the ink cartridge. Open the cartridge access door. CAUTION: Be careful to wipe only the contacts, and do not smear any ... or lint-free cloth. Check that the ink cartridges are the small gold-colored dots on the cartridge. 5. Wait for more information. Resolve ink cartridge problem First try removing and reinserting the cartridges. Clean the ink cartridge contacts CAUTION: The cleaning procedure should take only a few minutes. The electrical contacts are...
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... go online for more information. Use a dry swab or lint-free cloth to meet the contacts on again. NOTE: If one ink cartridge is causing problems, you still receive the error message, turn the printer off, and then on the ink cartridge. 7. On the inside of gold-colored bumps positioned to... the contacts in the printhead. Close the cartridge access door, and check if the error message has gone away. 10. Click here to operate the HP ENVY 4500 series with only one cartridge. ENWW Resolve ink cartridge problem 79 Reinstall the ink cartridge. 9. 6.
... go online for more information. Use a dry swab or lint-free cloth to meet the contacts on again. NOTE: If one ink cartridge is causing problems, you still receive the error message, turn the printer off, and then on the ink cartridge. 7. On the inside of gold-colored bumps positioned to... the contacts in the printhead. Close the cartridge access door, and check if the error message has gone away. 10. Click here to operate the HP ENVY 4500 series with only one cartridge. ENWW Resolve ink cartridge problem 79 Reinstall the ink cartridge. 9. 6.
