User's Guide
Page 71
Select Print to On. To exit Hex Trace, turn the printer power Off (O), or reset the printer. To reset the printer, press Menu> or or Clearing Job Accounting Stat displays until the process completes. Control codes are not run. Job Accounting in the SETUP MENU must be set to print a list of statistics for ... paper type, the total number of printed pages, and the number of copies requested. The statistics include if the job printed with or without errors, the time required to delete all data sent to enter Hex Trace mode. Select Clear to print the job, the size (in your...
Select Print to On. To exit Hex Trace, turn the printer power Off (O), or reset the printer. To reset the printer, press Menu> or or Clearing Job Accounting Stat displays until the process completes. Control codes are not run. Job Accounting in the SETUP MENU must be set to print a list of statistics for ... paper type, the total number of printed pages, and the number of copies requested. The statistics include if the job printed with or without errors, the time required to delete all data sent to enter Hex Trace mode. Select Clear to print the job, the size (in your...
User's Guide
Page 308
...smears 178 uneven edges 179 white page 178 printed characters, jagged or uneven edges 72 printer beeping 77 escape codes 182 messages 151 problems 173 settings 33 stops 75 printing PostScript errors 83 printing problems incorrect characters 176 incorrect print material type 177 problem solving (continued) printing... page breaks 177 USB port 176 wrong input source 177 reprinting jammed pages 75 restoring factory default settings 57, 107 stopping printer 36 tray linking 48 using correct print material 115 using separator sheets 54 wrong displayed language 76 wrong orientation 80 Protocol (...
...smears 178 uneven edges 179 white page 178 printed characters, jagged or uneven edges 72 printer beeping 77 escape codes 182 messages 151 problems 173 settings 33 stops 75 printing PostScript errors 83 printing problems incorrect characters 176 incorrect print material type 177 problem solving (continued) printing... page breaks 177 USB port 176 wrong input source 177 reprinting jammed pages 75 restoring factory default settings 57, 107 stopping printer 36 tray linking 48 using correct print material 115 using separator sheets 54 wrong displayed language 76 wrong orientation 80 Protocol (...
Service Manual
Page 3
4045-XXX Table of Contents Notices and Safety Information vii Laser Notices vii Safety Information xv General Information 1-1 Options 1-2 Printer Specifications 1-3 Diagnostic Information 2-1 Start 2-1 Service Error Codes 2-2 User Status Messages 2-5 User Error Messages 2-9 Power-On Self Test (POST 2-14 Symptom Tables 2-15 Charge Roll Service Check 2-17 Cover Open Switch/Cable Service Check 2-19 Dead Machine...
4045-XXX Table of Contents Notices and Safety Information vii Laser Notices vii Safety Information xv General Information 1-1 Options 1-2 Printer Specifications 1-3 Diagnostic Information 2-1 Start 2-1 Service Error Codes 2-2 User Status Messages 2-5 User Error Messages 2-9 Power-On Self Test (POST 2-14 Symptom Tables 2-15 Charge Roll Service Check 2-17 Cover Open Switch/Cable Service Check 2-19 Dead Machine...
Service Manual
Page 24
... diagnostic information in this manual leads you complete the repair, perform tests as needed to verify the repair. Use the service error codes, user status messages, user error messages, service checks, and diagnostic aids to the correct field replaceable unit (FRU) or part. After you to determine the printer problem and repair the failure.
... diagnostic information in this manual leads you complete the repair, perform tests as needed to verify the repair. Use the service error codes, user status messages, user error messages, service checks, and diagnostic aids to the correct field replaceable unit (FRU) or part. After you to determine the printer problem and repair the failure.
Service Manual
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...If a user status message is displayed, go to the "Symptom Tables" on the side of the printer. Use the service error code, user status message, user error message, symptom table, service checks, and diagnostic aids in this chapter to determine the corrective action necessary...CAUTION: Remove power from the printer before you have a symptom, go to the printer. User status messages provide the user with information that error. Service error codes are not under the printer when you are indicated by a three-digit error code. User error messages are working on the machine...
...If a user status message is displayed, go to the "Symptom Tables" on the side of the printer. Use the service error code, user status message, user error message, symptom table, service checks, and diagnostic aids in this chapter to determine the corrective action necessary...CAUTION: Remove power from the printer before you have a symptom, go to the printer. User status messages provide the user with information that error. Service error codes are not under the printer when you are indicated by a three-digit error code. User error messages are working on the machine...
Service Manual
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... the Transport Motor "Main Drive Service Check" on page 2-23. 923 Fuser Error Fuser is too hot during printing or when printer is idle. Go to the "Cold Fuser Service Check" on page 2-29. 2-2 Service Manual 4045-XXX Service Error Codes Service Error Codes are generally non-recoverable except in the Fuser Thermistor Circuit. Engine Software...
... the Transport Motor "Main Drive Service Check" on page 2-23. 923 Fuser Error Fuser is too hot during printing or when printer is idle. Go to the "Cold Fuser Service Check" on page 2-29. 2-2 Service Manual 4045-XXX Service Error Codes Service Error Codes are generally non-recoverable except in the Fuser Thermistor Circuit. Engine Software...
Service Manual
Page 29
.... Contact your next level for correct installation and secure ground. Replace the engine board. Indicates a DRAM Memory Error on the engine board has failed. Diagnostic Information 2-3 4045-XXX Error Code Action 939 Controller Engine Communications Error The controller board and the engine board cannot communicate with one another. Check each board for software support...
.... Contact your next level for correct installation and secure ground. Replace the engine board. Indicates a DRAM Memory Error on the engine board has failed. Diagnostic Information 2-3 4045-XXX Error Code Action 939 Controller Engine Communications Error The controller board and the engine board cannot communicate with one another. Check each board for software support...
Service Manual
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... failed while programming Network Card. 2-4 Service Manual If this does not fix the problem, replace the controller board. The specific error is programmed into the code overlay SIMM. Unrecognizable Network Card. The following errors indicate a failure with the network card. 975 - Download Emulation CRC Failure. Go to "Download Emulation" on page 3-3. If this...
... failed while programming Network Card. 2-4 Service Manual If this does not fix the problem, replace the controller board. The specific error is programmed into the code overlay SIMM. Unrecognizable Network Card. The following errors indicate a failure with the network card. 975 - Download Emulation CRC Failure. Go to "Download Emulation" on page 3-3. If this...
Service Manual
Page 36
... that have been requested to be written to clear the message. Disk operations are entered, or the printer is reset. 61 Defective Disk This error code is displayed when the printer detects a defective disk. The flash is marked as bad and normal operation continues. The flash is ...marked as bad and normal operation continues. 4045-XXX User Error Message Explanation 39 Complex Page This message is...
... that have been requested to be written to clear the message. Disk operations are entered, or the printer is reset. 61 Defective Disk This error code is displayed when the printer detects a defective disk. The flash is marked as bad and normal operation continues. The flash is ...marked as bad and normal operation continues. 4045-XXX User Error Message Explanation 39 Complex Page This message is...
Service Manual
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... the following actions can be written to clear the message. 4045-XXX User Error Message 62 Disk Full 63 Unformatted Disk Explanation This error code is displayed when there is not enough free space on . This error code displays when the printer detects an unformatted disk at power on the disk to hold the resources that...
... the following actions can be written to clear the message. 4045-XXX User Error Message 62 Disk Full 63 Unformatted Disk Explanation This error code is displayed when there is not enough free space on . This error code displays when the printer detects an unformatted disk at power on the disk to hold the resources that...
Service Manual
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... erase lamp assembly. 2-22 Service Manual 4045-XXX Erase Lamp Service Check Error code 928 may be observed through the front of the machine with the cover open and print cartridge removed. The lamps can be displayed when the printer detects that the erase lamp assembly, cable or engine board is defective, both...
... erase lamp assembly. 2-22 Service Manual 4045-XXX Erase Lamp Service Check Error code 928 may be observed through the front of the machine with the cover open and print cartridge removed. The lamps can be displayed when the printer detects that the erase lamp assembly, cable or engine board is defective, both...
Service Manual
Page 49
...the cooling fan on unless the printer is powered on to the engine board, J13 for a cold fuser failure. Check the continuity of the cable. If incorrect, replace the engine board. Diagnostic Information 2-23 Fuser Service Check Cold Fuser Service Check Error codes 920, 921, and 922 may... display for correct installation. FRU 1 Fan 2 Engine Board Action Manually spin the fan and check that it rotates freely. The main fan runs continuously when the printer is in the Hardware Test Mode. Check...
...the cooling fan on unless the printer is powered on to the engine board, J13 for a cold fuser failure. Check the continuity of the cable. If incorrect, replace the engine board. Diagnostic Information 2-23 Fuser Service Check Cold Fuser Service Check Error codes 920, 921, and 922 may... display for correct installation. FRU 1 Fan 2 Engine Board Action Manually spin the fan and check that it rotates freely. The main fan runs continuously when the printer is in the Hardware Test Mode. Check...
Service Manual
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CAUTION: The fuser may display for the fuser assembly. Check the resistance of the sensor. Error code 924 indicates the engine board detects an open circuit in and out of the themistor: HOT - 1K ohms COLD =150K ohms to 475K ohms With ... for damage to ground. If any are found, repair as the sensor flag is continuity, replace the fuser thermistor. 4045-XXX Hot Fuser Service Check Error codes 923 and 924 may be hot, use caution before removing or servicing. If there is manually moved in the thermistor circuit for a hot fuser failure...
CAUTION: The fuser may display for the fuser assembly. Check the resistance of the sensor. Error code 924 indicates the engine board detects an open circuit in and out of the themistor: HOT - 1K ohms COLD =150K ohms to 475K ohms With ... for damage to ground. If any are found, repair as the sensor flag is continuity, replace the fuser thermistor. 4045-XXX Hot Fuser Service Check Error codes 923 and 924 may be hot, use caution before removing or servicing. If there is manually moved in the thermistor circuit for a hot fuser failure...
Service Manual
Page 55
... 0 V dc when the motor is in the Hardware Test Mode. Determine if the noise is running and go to replace the toner cartridge. If a service error code 936 Transport Motor message displays, check the voltage at J3-6 and J3-8 on page 2-41.
... 0 V dc when the motor is in the Hardware Test Mode. Determine if the noise is running and go to replace the toner cartridge. If a service error code 936 Transport Motor message displays, check the voltage at J3-6 and J3-8 on page 2-41.
Service Manual
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4045-XXX FRU 3 Motor does not turn, no gear error code 936 or User message 201 Paper Jam displays. Ground J3-5 - +2.5 V dc J3-7 - +5 V dc J3-9 - +5 V dc If any button fails the Button Test, replace the operator ...
4045-XXX FRU 3 Motor does not turn, no gear error code 936 or User message 201 Paper Jam displays. Ground J3-5 - +2.5 V dc J3-7 - +5 V dc J3-9 - +5 V dc If any button fails the Button Test, replace the operator ...
Service Manual
Page 59
...Feed Service Check If you find no problem, contact your next level of worn rollers, contaminated rollers or binds. Error Code 54 - Network Card A 54 error displays when the RIP software detects that the network card is found. Diagnostic Information 2-33 If the deflector is ... installed in slot 1 on the interconnect board but cannot establish communications with the network card. Network Card A 976 error code indicates an unrecoverable software error in the socket on page 3-22. Check the inner paper deflector for any problem is correctly installed in the network...
...Feed Service Check If you find no problem, contact your next level of worn rollers, contaminated rollers or binds. Error Code 54 - Network Card A 54 error displays when the RIP software detects that the network card is found. Diagnostic Information 2-33 If the deflector is ... installed in slot 1 on the interconnect board but cannot establish communications with the network card. Network Card A 976 error code indicates an unrecoverable software error in the socket on page 3-22. Check the inner paper deflector for any problem is correctly installed in the network...
Service Manual
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...engine board. If correct, replace the printhead assembly. Service Error Code 1 Error Code 931 No first HYSNC Signal Error Code 932 Lost HYSNC 2 Error Code 935 Mirror Motor unable to the engine board cable or engine board assembly. These error codes indicate a problem with the mirror motor circuit in the ...printhead assembly or the mirror motor cable to reach operating speed Explanation These errors usually indicate a failure in the following order: printhead assembly...
...engine board. If correct, replace the printhead assembly. Service Error Code 1 Error Code 931 No first HYSNC Signal Error Code 932 Lost HYSNC 2 Error Code 935 Mirror Motor unable to the engine board cable or engine board assembly. These error codes indicate a problem with the mirror motor circuit in the ...printhead assembly or the mirror motor cable to reach operating speed Explanation These errors usually indicate a failure in the following order: printhead assembly...
Service Manual
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The print quality test consists of the Diagnostic Error Log. • Printer configuration information: - Pages two and three only contain graphics. The following is printed on page 1. • Margin Settings • Contents of three...not accessible. 3-2 Service Manual Select Prt Quality Pgs from accessing the "Ready Menu Group" and modifying default printer settings. printer serial number, controller code level, engine code level, operator panel code level, smart option code levels, font versions, and so on letter, legal or A4 paper. The Print Quality Test pages must ...
The print quality test consists of the Diagnostic Error Log. • Printer configuration information: - Pages two and three only contain graphics. The following is printed on page 1. • Margin Settings • Contents of three...not accessible. 3-2 Service Manual Select Prt Quality Pgs from accessing the "Ready Menu Group" and modifying default printer settings. printer serial number, controller code level, engine code level, operator panel code level, smart option code levels, font versions, and so on letter, legal or A4 paper. The Print Quality Test pages must ...
Service Manual
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Select the Print menu from the Diagnostic menu. - Press Return/Stop to print the pages. printer serial number, controller code level, engine code level, operator panel code level, smart option code levels, font versions, and so on. • Values for the Quality Menu settings used to cancel the test. 3-8 Service Manual Select the Utilities menu. 3. To... can be printed on letter, legal or A4 paper. Hardware Tests The following is printed on page 1: • Margin Settings • Contents of the Diagnostic Error Log. • Printer configuration information: -
Select the Print menu from the Diagnostic menu. - Press Return/Stop to print the pages. printer serial number, controller code level, engine code level, operator panel code level, smart option code levels, font versions, and so on. • Values for the Quality Menu settings used to cancel the test. 3-8 Service Manual Select the Utilities menu. 3. To... can be printed on letter, legal or A4 paper. Hardware Tests The following is printed on page 1: • Margin Settings • Contents of the Diagnostic Error Log. • Printer configuration information: -
Service Manual
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... 6-36 Power-On Self Test (POST) 2-14 PPDS Emulation 3-3 Print Quality Test Pages 3-2 Print Registration 3-6 Print Tests 3-6 Printer Operation 3-27 Printer Setup 3-14 Q Quick Disk Test 3-17 R Removals Charge Roller 4-8 Controller Board 4-9 Cooling Fan 4-11 Covers 4-4 Developer Drive... 4-13 I Input Tray Tests 3-13 Interconnect Board Connectors 5-10 L Laser Notice vii LCD Test 3-8 LVPS Connectors 5-1 M Main Motor Test 3-22 Maintenance Approach 1-4 Messages Check Device Connection Messages 2-13 Service Error Codes 2-2 User Error Messages 2-9 User Line 2 Link Messages 2-12 User Line 2 Messages...
... 6-36 Power-On Self Test (POST) 2-14 PPDS Emulation 3-3 Print Quality Test Pages 3-2 Print Registration 3-6 Print Tests 3-6 Printer Operation 3-27 Printer Setup 3-14 Q Quick Disk Test 3-17 R Removals Charge Roller 4-8 Controller Board 4-9 Cooling Fan 4-11 Covers 4-4 Developer Drive... 4-13 I Input Tray Tests 3-13 Interconnect Board Connectors 5-10 L Laser Notice vii LCD Test 3-8 LVPS Connectors 5-1 M Main Motor Test 3-22 Maintenance Approach 1-4 Messages Check Device Connection Messages 2-13 Service Error Codes 2-2 User Error Messages 2-9 User Line 2 Link Messages 2-12 User Line 2 Messages...