User's Guide
Page 6
To align the printheads...33 To calibrate the linefeed...33 To clean the printheads...33 To clean the printhead contacts manually 34 To replace the printheads...36 Calibrating the color...37 Troubleshooting tips and resources...38 General troubleshooting tips...39 Resolving printing problems...40 Printer shuts down unexpectedly 40 All printer lights are on...40 Printer is not responding (nothing...
To align the printheads...33 To calibrate the linefeed...33 To clean the printheads...33 To clean the printhead contacts manually 34 To replace the printheads...36 Calibrating the color...37 Troubleshooting tips and resources...38 General troubleshooting tips...39 Resolving printing problems...40 Printer shuts down unexpectedly 40 All printer lights are on...40 Printer is not responding (nothing...
User's Guide
Page 40
...32 Chapter 4 Maintaining and troubleshooting ENWW See To clean the printheads. 4 Test Pattern 3: If there are dark lines or white gaps where the arrows are not straight and connected, align the printheads. See To align the printheads. 3 Test Pattern 2: If there are thin white lines .... ● HP Printer Utility (Mac OS): Click Print PQ Diagnostic Page from the Information and Support panel. 1 Printer Information: Shows printer information (such as the product model number, serial number, and firmware version number), the number of the colored blocks, clean the printheads. Toolbox is ...
...32 Chapter 4 Maintaining and troubleshooting ENWW See To clean the printheads. 4 Test Pattern 3: If there are dark lines or white gaps where the arrows are not straight and connected, align the printheads. See To align the printheads. 3 Test Pattern 2: If there are thin white lines .... ● HP Printer Utility (Mac OS): Click Print PQ Diagnostic Page from the Information and Support panel. 1 Printer Information: Shows printer information (such as the product model number, serial number, and firmware version number), the number of the colored blocks, clean the printheads. Toolbox is ...
User's Guide
Page 41
... onscreen instructions. ● Toolbox (Windows): Click the Printer Services tab, and then click Align Printheads and follow the onscreen instructions. ● HP Printer Utility (Mac OS): Click Calibrate Linefeed from the Information and Support panel. Click Calibrate Linefeed and follow the onscreen instructions. ● Toolbox (Windows): Click the Printer Services tab, and then click Calibrate Linefeed...
... onscreen instructions. ● Toolbox (Windows): Click the Printer Services tab, and then click Align Printheads and follow the onscreen instructions. ● HP Printer Utility (Mac OS): Click Calibrate Linefeed from the Information and Support panel. Click Calibrate Linefeed and follow the onscreen instructions. ● Toolbox (Windows): Click the Printer Services tab, and then click Calibrate Linefeed...
User's Guide
Page 44
...printhead which printheads work with your printer, see To align the printheads). 36 Chapter 4 Maintaining and troubleshooting ENWW Lift the printhead latch. 4. Close the top cover. 9. Insert the printhead into its orange protective caps. 6. If the printer does not print the pages, start the alignment process manually (see To align the printheads). blinking printhead... of a printhead and use it to stop moving. 3. Remove the new printhead from its package, and then remove its color-coded slot (the label on the printhead must match the label on the printhead to ensure ...
...printhead which printheads work with your printer, see To align the printheads). 36 Chapter 4 Maintaining and troubleshooting ENWW Lift the printhead latch. 4. Close the top cover. 9. Insert the printhead into its orange protective caps. 6. If the printer does not print the pages, start the alignment process manually (see To align the printheads). blinking printhead... of a printhead and use it to stop moving. 3. Remove the new printhead from its package, and then remove its color-coded slot (the label on the printhead must match the label on the printhead to ensure ...
User's Guide
Page 48
...; When printheads are located on your computer screen; See Uninstalling the printer software. 40 Chapter 4 Maintaining and troubleshooting ENWW Until this , uninstall the software completely, and then reinstall the printer software. To resolve this process is complete, only the automatic alignment pages can be installed correctly. If the problem persists, visit HP website (www.hp.com...
...; When printheads are located on your computer screen; See Uninstalling the printer software. 40 Chapter 4 Maintaining and troubleshooting ENWW Until this , uninstall the software completely, and then reinstall the printer software. To resolve this process is complete, only the automatic alignment pages can be installed correctly. If the problem persists, visit HP website (www.hp.com...
User's Guide
Page 58
... drive that you type, ensure you are using the printer. 50 Chapter 4 Maintaining and troubleshooting ENWW If the printer does not print the pages, try to start the alignment process manually (see To align the printheads). This process takes about 8 minutes, and the alignment pages may be downloaded from www.hp.com/support/officejetprok550. See System requirements.
... drive that you type, ensure you are using the printer. 50 Chapter 4 Maintaining and troubleshooting ENWW If the printer does not print the pages, try to start the alignment process manually (see To align the printheads). This process takes about 8 minutes, and the alignment pages may be downloaded from www.hp.com/support/officejetprok550. See System requirements.
User's Guide
Page 79
... To calibrate the linefeed. ● Calibrate Color: Allows you through cleaning the printheads. ENWW Managing the printer 71 See Understanding the configuration page. ● Align Printheads: Guides you to perform color calibration to this guide for help in performing basic printing tasks and troubleshooting. Select hp, select Utilities, and then select HP Printer Selector. 4. See the instructions under Clearing...
... To calibrate the linefeed. ● Calibrate Color: Allows you through cleaning the printheads. ENWW Managing the printer 71 See Understanding the configuration page. ● Align Printheads: Guides you to perform color calibration to this guide for help in performing basic printing tasks and troubleshooting. Select hp, select Utilities, and then select HP Printer Selector. 4. See the instructions under Clearing...
User's Guide
Page 80
.... ● Print PQ Diagnostic Page: Allows you to diagnose issues affecting the print quality of the printer. See To align the printheads. ● Calibrate Color: Allows you to correct problems with color tints. See To calibrate the linefeed. ● HP Support: Gain access to configure network settings for a tray, and set the tray priority. See Configuring...
.... ● Print PQ Diagnostic Page: Allows you to diagnose issues affecting the print quality of the printer. See To align the printheads. ● Calibrate Color: Allows you to correct problems with color tints. See To calibrate the linefeed. ● HP Support: Gain access to configure network settings for a tray, and set the tray priority. See Configuring...
User's Guide
Page 135
... 5 printheads aligning 33 checking health 31 cleaning 33 cleaning contacts 34 first-installation and end-of printer 40 ozone-depleting chemicals in product 122 P pages per minute (ppm) 111 pages per month (duty cycle) 110 paper. See pages per inch (dpi) 112 S SecureEasySetup (SES) using 88 security managing 66 security while using HP Instant...
... 5 printheads aligning 33 checking health 31 cleaning 33 cleaning contacts 34 first-installation and end-of printer 40 ozone-depleting chemicals in product 122 P pages per minute (ppm) 111 pages per month (duty cycle) 110 paper. See pages per inch (dpi) 112 S SecureEasySetup (SES) using 88 security managing 66 security while using HP Instant...