User's Guide
Page 6
... clean the printhead contacts manually 34 To replace the printheads...36 Calibrating the color...37 Troubleshooting tips and resources...38 General troubleshooting tips...39 Resolving printing problems...40 Printer shuts down unexpectedly 40 All printer lights are on...40 Printer is not responding (nothing prints 40 Printer does not accept printhead 41 Printer takes a long time to...
... clean the printhead contacts manually 34 To replace the printheads...36 Calibrating the color...37 Troubleshooting tips and resources...38 General troubleshooting tips...39 Resolving printing problems...40 Printer shuts down unexpectedly 40 All printer lights are on...40 Printer is not responding (nothing prints 40 Printer does not accept printhead 41 Printer takes a long time to...
User's Guide
Page 24
See Printing on both sides (duplexing). 16 Chapter 3 Using the printer ENWW Media size Tray 1 A2 Envelope (111 by 146 mm; 4.37 by 5.75 inches) DL Envelope (110 by 220 mm; 4.3 by 8.7 inches) C5 Envelope (162 ... 8.5 inches wide and 5 to 14 inches long (76.2 to 216 mm wide and 127 to 356 mm long)* Tray 2 Duplex unit * These media sizes support manual duplex.
See Printing on both sides (duplexing). 16 Chapter 3 Using the printer ENWW Media size Tray 1 A2 Envelope (111 by 146 mm; 4.37 by 5.75 inches) DL Envelope (110 by 220 mm; 4.3 by 8.7 inches) C5 Envelope (162 ... 8.5 inches wide and 5 to 14 inches long (76.2 to 216 mm wide and 127 to 356 mm long)* Tray 2 Duplex unit * These media sizes support manual duplex.
User's Guide
Page 32
...appropriate media. For auto-duplexing, make sure the duplex unit is dropped onto the output tray. Clearing this option may result in the printer driver. ● Do not print on both sides of a page and Loading media. 2. Guidelines for supported media. When you print ...both sides of a sheet of media, either automatically by using the optional automatic two-sided printing accessory (duplex unit), or manually by using the printer's manual duplex capabilities. Click the Finishing tab. 5. Jams might occur with watermarks and prepunched holes. Load the media with the front...
...appropriate media. For auto-duplexing, make sure the duplex unit is dropped onto the output tray. Clearing this option may result in the printer driver. ● Do not print on both sides of a page and Loading media. 2. Guidelines for supported media. When you print ...both sides of a sheet of media, either automatically by using the optional automatic two-sided printing accessory (duplex unit), or manually by using the printer's manual duplex capabilities. Click the Finishing tab. 5. Jams might occur with watermarks and prepunched holes. Load the media with the front...
User's Guide
Page 33
... examples. 8. Change any other desired settings, and click OK or Print. Change any other desired settings and click OK. 10 Print your document. . 11 For manual duplexing, after one side of the stack of a page and Loading media. 2. Select the option to complete printing. Select or clear the Flip Pages Up... the Booklet Layout drop-down list, if desired. 9. On the File menu, click Print. 3. Open the Two-Sided Printing panel. 4. See the graphics in the printer driver for printing on which way you want the binding.
... examples. 8. Change any other desired settings, and click OK or Print. Change any other desired settings and click OK. 10 Print your document. . 11 For manual duplexing, after one side of the stack of a page and Loading media. 2. Select the option to complete printing. Select or clear the Flip Pages Up... the Booklet Layout drop-down list, if desired. 9. On the File menu, click Print. 3. Open the Two-Sided Printing panel. 4. See the graphics in the printer driver for printing on which way you want the binding.
User's Guide
Page 39
... the Print Quality section, and click Apply. ● Printer driver (Windows): Click the Services tab. This will help you might need to check the printhead health. When the quality of white paper. Manually clean the printhead contacts. CAUTION HP is not responsible for damage to diagnose issues affecting the ... sheet of printouts deteriorates, complete the relevant steps based on printed pages have shifted visibly towards yellow, magenta, or blue, calibrate the color (see To open the Toolbox). To print the print quality diagnostic page Use the print quality diagnostic page to the...
... the Print Quality section, and click Apply. ● Printer driver (Windows): Click the Services tab. This will help you might need to check the printhead health. When the quality of white paper. Manually clean the printhead contacts. CAUTION HP is not responsible for damage to diagnose issues affecting the ... sheet of printouts deteriorates, complete the relevant steps based on printed pages have shifted visibly towards yellow, magenta, or blue, calibrate the color (see To open the Toolbox). To print the print quality diagnostic page Use the print quality diagnostic page to the...
User's Guide
Page 41
.... Click Align Printheads and follow the onscreen instructions. ● Toolbox (Windows): Click the Printer Services tab, and then click Align Printheads and follow the onscreen instructions. ● HP Printer Utility (Mac OS): Click Calibrate Linefeed from the drop-down list in the Print Quality section...from the drop-down list in the Print Quality section, and click Apply. ● Printer driver (Windows): Click the Services tab. To align the printheads Whenever you can start the alignment process manually. ● Control panel: Press and hold (Power button), press (Resume button) 2 ...
.... Click Align Printheads and follow the onscreen instructions. ● Toolbox (Windows): Click the Printer Services tab, and then click Align Printheads and follow the onscreen instructions. ● HP Printer Utility (Mac OS): Click Calibrate Linefeed from the drop-down list in the Print Quality section...from the drop-down list in the Print Quality section, and click Apply. ● Printer driver (Windows): Click the Services tab. To align the printheads Whenever you can start the alignment process manually. ● Control panel: Press and hold (Power button), press (Resume button) 2 ...
User's Guide
Page 42
...coffee filters and eyeglass lens cleaning paper. To clean the printhead contacts manually After printheads are installed, if one or both printhead lights on the control panel begin to blink and the printer will not print, you have attempted to clean the electrical contacts ... Clean Printheads and follow the onscreen instructions. ● Toolbox (Windows): Click the Printer Services tab, and then click Clean Printheads and follow the onscreen instructions. ● HP Printer Utility (Mac OS): Click Clean from the printer. 3. See To clean the printheads. Wait for 3 seconds. If the carriage ...
...coffee filters and eyeglass lens cleaning paper. To clean the printhead contacts manually After printheads are installed, if one or both printhead lights on the control panel begin to blink and the printer will not print, you have attempted to clean the electrical contacts ... Clean Printheads and follow the onscreen instructions. ● Toolbox (Windows): Click the Printer Services tab, and then click Clean Printheads and follow the onscreen instructions. ● HP Printer Utility (Mac OS): Click Clean from the printer. 3. See To clean the printheads. Wait for 3 seconds. If the carriage ...
User's Guide
Page 44
...printhead from its package, and then remove its slot. 5. blinking printhead light. 16 Wait while the printer initializes the printheads and prints the alignment pages. Insert the printhead into its color-coded slot (the label on the printhead must match the label on the printhead to stop moving. 3.... If the printer does not print the pages, start the alignment process manually (see To align the printheads). Press down to the...
...printhead from its package, and then remove its slot. 5. blinking printhead light. 16 Wait while the printer initializes the printheads and prints the alignment pages. Insert the printhead into its color-coded slot (the label on the printhead must match the label on the printhead to stop moving. 3.... If the printer does not print the pages, start the alignment process manually (see To align the printheads). Press down to the...
User's Guide
Page 45
... Click the Printer Services tab, and then click Calibrate Color and follow the onscreen instructions. ● HP Printer Utility (Mac OS): Click Calibrate Color from the drop-down list in the left pane, select the option to ensure the best print quality. ENWW Calibrating the color 37 For ...Service this Device button (this option is available only if the Toolbox is installed), and then click the Printer Services tab. Calibrating the color Whenever you can start the color calibration process manually. ● Control panel: Press and hold (Power button), press (Cancel button) 2 times, and ...
... Click the Printer Services tab, and then click Calibrate Color and follow the onscreen instructions. ● HP Printer Utility (Mac OS): Click Calibrate Color from the drop-down list in the left pane, select the option to ensure the best print quality. ENWW Calibrating the color 37 For ...Service this Device button (this option is available only if the Toolbox is installed), and then click the Printer Services tab. Calibrating the color Whenever you can start the color calibration process manually. ● Control panel: Press and hold (Power button), press (Cancel button) 2 times, and ...
User's Guide
Page 58
... and updates. The printer driver can be using Windows and the computer cannot detect the printer, run the installation program again. Problems connecting to start the alignment process manually (see To align the printheads). If the printer does not print the... programs and personal firewalls, are printed. Problems installing software NOTE Visit HP website (www.hp.com/support/officejetprok550) for damage. Reinstall the printer software ▲ If you are using the printer. 50 Chapter 4 Maintaining and troubleshooting ENWW Troubleshooting installation issues Problems printing...
... and updates. The printer driver can be using Windows and the computer cannot detect the printer, run the installation program again. Problems connecting to start the alignment process manually (see To align the printheads). If the printer does not print the... programs and personal firewalls, are printed. Problems installing software NOTE Visit HP website (www.hp.com/support/officejetprok550) for damage. Reinstall the printer software ▲ If you are using the printer. 50 Chapter 4 Maintaining and troubleshooting ENWW Troubleshooting installation issues Problems printing...
User's Guide
Page 67
... manual duplex mode. The printer is required. ENWW Interpreting control panel lights 59 It is waiting for the ink to continue printing. ● If the error persists, turn the printer off, and then on or off, or is processing a print job. ▲ No action is in the printer.... completely at the back of media into the printer, and press (Resume button). The rear access panel or duplex unit is missing, or is not inserted completely. ▲ Make sure the rear access panel (HP Officejet Pro K550) or the duplex unit (HP Officejet Pro K550dtn/ K550dtwn) is pausing for the ink ...
... manual duplex mode. The printer is required. ENWW Interpreting control panel lights 59 It is waiting for the ink to continue printing. ● If the error persists, turn the printer off, and then on or off, or is processing a print job. ▲ No action is in the printer.... completely at the back of media into the printer, and press (Resume button). The rear access panel or duplex unit is missing, or is not inserted completely. ▲ Make sure the rear access panel (HP Officejet Pro K550) or the duplex unit (HP Officejet Pro K550dtn/ K550dtwn) is pausing for the ink ...
User's Guide
Page 76
... that you wish to the printer. Toolbox (Windows) Printer driver (Windows) HP Printer Utility (Mac OS) ...to do the following . ● Change tray settings: Click the Printer Services tab and click Paper Handling. ● Perform printer maintenance tasks: Click the Printer Services tab and click the ...network settings: Click the Networking tab. ● Set a static IP address: Click the Networking tab, select Manual IP from the Printer Settings panel. ● Perform printer maintenance tasks: Open the Information and Support panel and click the option for the task that you wish to ...
... that you wish to the printer. Toolbox (Windows) Printer driver (Windows) HP Printer Utility (Mac OS) ...to do the following . ● Change tray settings: Click the Printer Services tab and click Paper Handling. ● Perform printer maintenance tasks: Click the Printer Services tab and click the ...network settings: Click the Networking tab. ● Set a static IP address: Click the Networking tab, select Manual IP from the Printer Settings panel. ● Perform printer maintenance tasks: Open the Information and Support panel and click the option for the task that you wish to ...