User's Guide
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...is not filling the text or graphics completely 45 Output is faded or dull colored 45 Colors are printing as black and white 46 Wrong colors are printing...46 Printout shows bleeding colors 46 Colors do not line up properly 46 Lines or dots are missing from text ...cannot be inserted ...47 Another paper-feed problem is occurring 47 Resolving printer management problems 49 Embedded Web server cannot be opened 49 Troubleshooting installation issues...50 Problems printing an alignment page 50 Problems installing software 50 Problems connecting to a network 50 Problems connecting to a wired...
...is not filling the text or graphics completely 45 Output is faded or dull colored 45 Colors are printing as black and white 46 Wrong colors are printing...46 Printout shows bleeding colors 46 Colors do not line up properly 46 Lines or dots are missing from text ...cannot be inserted ...47 Another paper-feed problem is occurring 47 Resolving printer management problems 49 Embedded Web server cannot be opened 49 Troubleshooting installation issues...50 Problems printing an alignment page 50 Problems installing software 50 Problems connecting to a network 50 Problems connecting to a wired...
User's Guide
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... 82 To install the printer driver using Add Printer 82 Configuring the printer (Mac OS)...83 To install the software for network or direct connection (Mac OS X (10.2, 10.3, 10.4))......83 To share the printer on a locally shared network (Mac OS X (10.2, 10.3, 10.4 83 Setting up the printer for wireless communication (HP Officejet Pro K550dtwn 85 Understanding 802...
... 82 To install the printer driver using Add Printer 82 Configuring the printer (Mac OS)...83 To install the software for network or direct connection (Mac OS X (10.2, 10.3, 10.4))......83 To share the printer on a locally shared network (Mac OS X (10.2, 10.3, 10.4 83 Setting up the printer for wireless communication (HP Officejet Pro K550dtwn 85 Understanding 802...
User's Guide
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... safety issues. Also, an electronic version is normally installed with the printer software. See Toolbox (Windows). Printer-driver onscreen Help (Windows) Provides an explanation of the printer, order supplies online, and find support information from any standard Web browser. HP Printer Utility (Mac OS) The HP Printer Utility contains tools to view status information, change settings, and manage...
... safety issues. Also, an electronic version is normally installed with the printer software. See Toolbox (Windows). Printer-driver onscreen Help (Windows) Provides an explanation of the printer, order supplies online, and find support information from any standard Web browser. HP Printer Utility (Mac OS) The HP Printer Utility contains tools to view status information, change settings, and manage...
User's Guide
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... status. See Understanding the configuration page. Provide the latest printer software, and product and support information. ENWW Finding other resources for the product 3 See To print the print quality diagnostic page. Resource Logs and reports Configuration page Print quality diagnostic page HP websites HP telephone support Description Location Provides information about events that are...
... status. See Understanding the configuration page. Provide the latest printer software, and product and support information. ENWW Finding other resources for the product 3 See To print the print quality diagnostic page. Resource Logs and reports Configuration page Print quality diagnostic page HP websites HP telephone support Description Location Provides information about events that are...
User's Guide
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...color blind, colored buttons and tabs used in the software and on the HP printer have simple text or icon labels that make it accessible for people with disabilities. The software also supports Windows accessibility options such as screen readers, Braille readers, and voice-to product accessibility, visit HP... use of your operating system's accessibility options and features. Visual The printer software is accessible for Macintosh operating systems, visit the Apple web site at www.hp.com/accessibility. The printer doors, buttons, paper trays, and paper guides can be operated by...
...color blind, colored buttons and tabs used in the software and on the HP printer have simple text or icon labels that make it accessible for people with disabilities. The software also supports Windows accessibility options such as screen readers, Braille readers, and voice-to product accessibility, visit HP... use of your operating system's accessibility options and features. Visual The printer software is accessible for Macintosh operating systems, visit the Apple web site at www.hp.com/accessibility. The printer doors, buttons, paper trays, and paper guides can be operated by...
User's Guide
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NOTE To use paper from a locked tray to determine the first tray from tray 1. Click Paper Handling. c. HP Printer Utility (Mac OS): Click Trays Configuration from tray 2 (if it will affect all users of the following features. ● Tray Lock: Use ...to hold only plain paper. b. The following table lists possible ways you must select the automatic tray selection option in the printer software. Load media in the left panel. You can use . Printer driver (Windows): Click the Services tab. ENWW Configuring trays 21 If tray 1 is on . 2. Embedded Web server: ...
NOTE To use paper from a locked tray to determine the first tray from tray 1. Click Paper Handling. c. HP Printer Utility (Mac OS): Click Trays Configuration from tray 2 (if it will affect all users of the following features. ● Tray Lock: Use ...to hold only plain paper. b. The following table lists possible ways you must select the automatic tray selection option in the printer software. Load media in the left panel. You can use . Printer driver (Windows): Click the Services tab. ENWW Configuring trays 21 If tray 1 is on . 2. Embedded Web server: ...
User's Guide
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... about 20 seconds, and reconnect the cables. Until this , uninstall the software completely, and then reinstall the printer software. See Uninstalling the printer software. 40 Chapter 4 Maintaining and troubleshooting ENWW If the problem persists, visit HP website (www.hp.com/ support/officejetprok550) for the printer. Check the printer setup ▲ See General troubleshooting tips. Check the printhead initialization ▲...
... about 20 seconds, and reconnect the cables. Until this , uninstall the software completely, and then reinstall the printer software. See Uninstalling the printer software. 40 Chapter 4 Maintaining and troubleshooting ENWW If the problem persists, visit HP website (www.hp.com/ support/officejetprok550) for the printer. Check the printer setup ▲ See General troubleshooting tips. Check the printhead initialization ▲...
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...However, the firewall might want to assign the printer a static IP address and re-enable the firewall. Printer does not accept printhead Check the printhead latch ▲ Make sure the printhead latch is inserted into its correct color-coded slot. See To replace the printheads. ...Clean the printhead ▲ Complete the printhead cleaning procedure. Check any personal firewall software installed on the computer ▲ The personal software firewall is turned on again without the printhead installed. Printer takes a long time to print Check the system configuration ▲ Make sure the...
...However, the firewall might want to assign the printer a static IP address and re-enable the firewall. Printer does not accept printhead Check the printhead latch ▲ Make sure the printhead latch is inserted into its correct color-coded slot. See To replace the printheads. ...Clean the printhead ▲ Complete the printhead cleaning procedure. Check any personal firewall software installed on the computer ▲ The personal software firewall is turned on again without the printhead installed. Printer takes a long time to print Check the system configuration ▲ Make sure the...
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.... 42 Chapter 4 Maintaining and troubleshooting ENWW The Toolbox (Windows), HP Printer Utility (Mac OS), and the configuration page (see To print the print quality diagnostic page). Check the color print settings ▲ Make sure Print in the printer driver. Check the printer software settings ▲ The printer prints slower when Best or Maximum dpi is selected as...
.... 42 Chapter 4 Maintaining and troubleshooting ENWW The Toolbox (Windows), HP Printer Utility (Mac OS), and the configuration page (see To print the print quality diagnostic page). Check the color print settings ▲ Make sure Print in the printer driver. Check the printer software settings ▲ The printer prints slower when Best or Maximum dpi is selected as...
User's Guide
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.... or refer to the application's documentation, or contact the software manufacturer for known software conflicts; Also, it is recommended that you use a USB cable that is less than the media that you are using. ● Make sure the media size selected in the printer driver match the size of media loaded in the...
.... or refer to the application's documentation, or contact the software manufacturer for known software conflicts; Also, it is recommended that you use a USB cable that is less than the media that you are using. ● Make sure the media size selected in the printer driver match the size of media loaded in the...
User's Guide
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...a "washed-out" quality. ● Color documents that use much ink, allow more slowly and smearing may have run out of the ink cartridges may occur. Output is not selected in your software application. ● If you are defective. In the printer driver, select the Best print quality, ... in the text or image are not suitable for use HP Premium Paper designed for printing vivid color documents. See Changing print settings. See Replacing the ink cartridges. Check the ink cartridges ▲ If lines in the printer driver. Try using the ink volume under the advanced features...
...a "washed-out" quality. ● Color documents that use much ink, allow more slowly and smearing may have run out of the ink cartridges may occur. Output is not selected in your software application. ● If you are defective. In the printer driver, select the Best print quality, ... in the text or image are not suitable for use HP Premium Paper designed for printing vivid color documents. See Changing print settings. See Replacing the ink cartridges. Check the ink cartridges ▲ If lines in the printer driver. Try using the ink volume under the advanced features...
User's Guide
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...print quality diagnostic page). Colors are printing as Best) require more ink than others. HP does not guarantee or support refilled ink cartridges. Check the printheads ▲ Print the print quality diagnostic page on a clean sheet of your software to the printer or printhead. Evaluate ...any problem areas, and perform the recommended actions (see HP supplies and accessories. Check the ink cartridges ▲ Make sure ink cartridges have not...
...print quality diagnostic page). Colors are printing as Best) require more ink than others. HP does not guarantee or support refilled ink cartridges. Check the printheads ▲ Print the print quality diagnostic page on a clean sheet of your software to the printer or printhead. Evaluate ...any problem areas, and perform the recommended actions (see HP supplies and accessories. Check the ink cartridges ▲ Make sure ink cartridges have not...
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Problems installing software NOTE Visit HP website (www.hp.com/support/officejetprok550) for damage. The printer driver can be discarded after they are printed. Restart your computer and reinstall the software. See System requirements. Reinstall the printer software ▲ If you are using the printer. 50 Chapter 4 Maintaining and troubleshooting ENWW See Uninstalling the printer software. This process takes about 8 minutes...
Problems installing software NOTE Visit HP website (www.hp.com/support/officejetprok550) for damage. The printer driver can be discarded after they are printed. Restart your computer and reinstall the software. See System requirements. Reinstall the printer software ▲ If you are using the printer. 50 Chapter 4 Maintaining and troubleshooting ENWW See Uninstalling the printer software. This process takes about 8 minutes...
User's Guide
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...Understanding the configuration page. ● Ping the printer using the printer's IP address. 5. Problems setting up or using the IP address listed on the configuration page) by assigning the printer with the network after completing the wireless setup and software installation, perform one or more information, see Configure...Ping 123.123.123.123 If a reply appears, the IP address is correct. Alternatively, create a new HP standard TCP/IP port (using wireless communication If the printer is unable to a wired network ● If the Link light on the network connector does not turn on...
...Understanding the configuration page. ● Ping the printer using the printer's IP address. 5. Problems setting up or using the IP address listed on the configuration page) by assigning the printer with the network after completing the wireless setup and software installation, perform one or more information, see Configure...Ping 123.123.123.123 If a reply appears, the IP address is correct. Alternatively, create a new HP standard TCP/IP port (using wireless communication If the printer is unable to a wired network ● If the Link light on the network connector does not turn on...
User's Guide
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.... ● Ad hoc communication mode: Open the configuration utility for wireless communication (HP Officejet Pro K550dtwn)). Close the embedded Web server, and then disconnect the cable from the printer. 52 Chapter 4 Maintaining and troubleshooting ENWW If the wireless network settings are incorrect,...profile. Connect the printer to your computer, and ensure that of the printer. If the document still does not print, then reset the printer's network settings (see the instructions under Troubleshooting tips and resources) and reinstall the printer software (see Understanding the ...
.... ● Ad hoc communication mode: Open the configuration utility for wireless communication (HP Officejet Pro K550dtwn)). Close the embedded Web server, and then disconnect the cable from the printer. 52 Chapter 4 Maintaining and troubleshooting ENWW If the wireless network settings are incorrect,...profile. Connect the printer to your computer, and ensure that of the printer. If the document still does not print, then reset the printer's network settings (see the instructions under Troubleshooting tips and resources) and reinstall the printer software (see Understanding the ...
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See Uninstalling the printer software. If the value is connected to avoid any given point of the printer. Disconnect the network cable and configure the printer for reducing interference on a wireless network. it will not print in either a wired or a wireless...printer (see Understanding the configuration page). See also Guidelines for wireless communication. ENWW Troubleshooting installation issues 53 NOTE The printer operates in both modes simultaneously. If possible, bring the devices closer, or move the devices to the wired network. 6. Uninstall the printer software ...
See Uninstalling the printer software. If the value is connected to avoid any given point of the printer. Disconnect the network cable and configure the printer for reducing interference on a wireless network. it will not print in either a wired or a wireless...printer (see Understanding the configuration page). See also Guidelines for wireless communication. ENWW Troubleshooting installation issues 53 NOTE The printer operates in both modes simultaneously. If possible, bring the devices closer, or move the devices to the wired network. 6. Uninstall the printer software ...
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6 Configuring and managing the printer This section contains the following information: ● Managing the printer ● Understanding the configuration page ● Configuring the printer (Windows) ● Configuring the printer (Mac OS) ● Setting up the printer for wireless communication (HP Officejet Pro K550dtwn) ● Uninstalling the printer software ENWW 65
6 Configuring and managing the printer This section contains the following information: ● Managing the printer ● Understanding the configuration page ● Configuring the printer (Windows) ● Configuring the printer (Mac OS) ● Setting up the printer for wireless communication (HP Officejet Pro K550dtwn) ● Uninstalling the printer software ENWW 65
User's Guide
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... can use these tools.* Control panel parts Embedded Toolbox Web server (Windows) HP Printer Utility (Mac OS) HP Web Jetadmin software myPrintMileage Monitor the printer ▲ Status of supplies ▲ Usage of supplies and media ▲ Operation and status Administer the printer ▲ Printer maintenance ▲ Printer security ▲ PowerSave mode time ▲ Tray settings ▲ Alerts and...
... can use these tools.* Control panel parts Embedded Toolbox Web server (Windows) HP Printer Utility (Mac OS) HP Web Jetadmin software myPrintMileage Monitor the printer ▲ Status of supplies ▲ Usage of supplies and media ▲ Operation and status Administer the printer ▲ Printer maintenance ▲ Printer security ▲ PowerSave mode time ▲ Tray settings ▲ Alerts and...
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...: Guides you to perform color calibration to check the paper pick mechanism of a paper source. To open the Network Printer Setup Utility 1. Follow the onscreen instructions to diagnose issues affecting the print quality of the printer. From the Finder, select Computer from the Go menu. 2. HP Web Jetadmin software The HP Web Jetadmin software is a Web-based...
...: Guides you to perform color calibration to check the paper pick mechanism of a paper source. To open the Network Printer Setup Utility 1. Follow the onscreen instructions to diagnose issues affecting the print quality of the printer. From the Finder, select Computer from the Go menu. 2. HP Web Jetadmin software The HP Web Jetadmin software is a Web-based...
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...status and detailed device-diagnostic information. To see a list of past device errors, click Alerts on the HP Instant Support homepage; ENWW Managing the printer 73 If any time. HP respects your privacy and manages this process, you select the device that are given the option to perform ...updates to the device drivers, or to start diagnosing the devices. To get more information or to download the software, go /webjetadmin....
...status and detailed device-diagnostic information. To see a list of past device errors, click Alerts on the HP Instant Support homepage; ENWW Managing the printer 73 If any time. HP respects your privacy and manages this process, you select the device that are given the option to perform ...updates to the device drivers, or to start diagnosing the devices. To get more information or to download the software, go /webjetadmin....