User's Guide
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... Front view...5 Control panel...6 Back view...7 2 Installing the accessories Installing the duplex unit...10 Installing tray 2...11 3 Using the printer Selecting print media...14 Tips for selecting and using print media 14 Understanding specifications for supported media 15 Understanding supported sizes 15 Understanding... custom-sized media (Windows 26 To print on special or custom-sized media (Mac OS 26 4 Maintaining and troubleshooting Replacing the ink cartridges...30 Maintaining the printheads...31 To check printhead health...31 To print the print quality diagnostic page 31 ENWW iii
... Front view...5 Control panel...6 Back view...7 2 Installing the accessories Installing the duplex unit...10 Installing tray 2...11 3 Using the printer Selecting print media...14 Tips for selecting and using print media 14 Understanding specifications for supported media 15 Understanding supported sizes 15 Understanding... custom-sized media (Windows 26 To print on special or custom-sized media (Mac OS 26 4 Maintaining and troubleshooting Replacing the ink cartridges...30 Maintaining the printheads...31 To check printhead health...31 To print the print quality diagnostic page 31 ENWW iii
User's Guide
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Understanding the printer parts Front view 1 Control panel 2 Output tray 3 Paper guides 4 Tray 1 5 Tray 2 (HP Officejet Pro K550dtn/K550dtwn) 6 Ink cartridge cover 7 Ink cartridges 8 Printheads 9 Printhead latch 10 Top cover ENWW Understanding the printer parts 5
Understanding the printer parts Front view 1 Control panel 2 Output tray 3 Paper guides 4 Tray 1 5 Tray 2 (HP Officejet Pro K550dtn/K550dtwn) 6 Ink cartridge cover 7 Ink cartridges 8 Printheads 9 Printhead latch 10 Top cover ENWW Understanding the printer parts 5
User's Guide
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Control panel For more information about interpreting control-panel lights, see Printer lights reference. 1 Power button and light 2 Configuration Page button HP Officejet Pro K550dtn HP Officejet Pro K550dtwn 3 Cancel button 4 Resume button and light 5 Printhead lights 6 Ink cartridge lights 6 Chapter 1 Getting started ENWW
Control panel For more information about interpreting control-panel lights, see Printer lights reference. 1 Power button and light 2 Configuration Page button HP Officejet Pro K550dtn HP Officejet Pro K550dtwn 3 Cancel button 4 Resume button and light 5 Printhead lights 6 Ink cartridge lights 6 Chapter 1 Getting started ENWW
User's Guide
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4 Maintaining and troubleshooting This section contains the following information for maintaining the printer and for troubleshooting printer or printing problems. ● Replacing the ink cartridges ● Maintaining the printheads ● Calibrating the color ● Troubleshooting tips and resources ● General troubleshooting tips ● Resolving printing problems ● Poor print quality and unexpected printouts ● Resolving paper-feed problems ● Resolving printer management problems ● Troubleshooting installation issues ● Clearing jams ENWW 29
4 Maintaining and troubleshooting This section contains the following information for maintaining the printer and for troubleshooting printer or printing problems. ● Replacing the ink cartridges ● Maintaining the printheads ● Calibrating the color ● Troubleshooting tips and resources ● General troubleshooting tips ● Resolving printing problems ● Poor print quality and unexpected printouts ● Resolving paper-feed problems ● Resolving printer management problems ● Troubleshooting installation issues ● Clearing jams ENWW 29
User's Guide
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... out which ink cartridges work with its color-coded slot and insert the cartridge into the slot. Remove the new ink cartridge from the Toolbox (Windows), the HP Printer Utility (Mac OS), or the embedded Web server. Gently pull open the ink cartridge cover. 2. Remove the ink cartridge that requires replacement by grasping it between your printer, see Understanding...
... out which ink cartridges work with its color-coded slot and insert the cartridge into the slot. Remove the new ink cartridge from the Toolbox (Windows), the HP Printer Utility (Mac OS), or the embedded Web server. Gently pull open the ink cartridge cover. 2. Remove the ink cartridge that requires replacement by grasping it between your printer, see Understanding...
User's Guide
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...● Media is loaded correctly in the tray and is not jammed in their correct color-coded slots. See your computer's documentation for more information. ● Pause Printing is ... are closed. ● Rear access panel (HP Officejet Pro K550) or duplex unit (HP Officejet Pro K550dtn/K550dtwn) is connected firmly to initialize the printer after the printheads are firmly connected to ensure ...printer is locked into place. ● All packing tapes and materials are properly installed in the printer. ● Printheads and ink cartridges are removed from each one to the printer....
...● Media is loaded correctly in the tray and is not jammed in their correct color-coded slots. See your computer's documentation for more information. ● Pause Printing is ... are closed. ● Rear access panel (HP Officejet Pro K550) or duplex unit (HP Officejet Pro K550dtn/K550dtwn) is connected firmly to initialize the printer after the printheads are firmly connected to ensure ...printer is locked into place. ● All packing tapes and materials are properly installed in the printer. ● Printheads and ink cartridges are removed from each one to the printer....
User's Guide
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...selected as those generated by USB cables) can sometimes cause slight distortions to see Interpreting control panel lights). The Toolbox (Windows), HP Printer Utility (Mac OS), and the configuration page (see To print the print quality diagnostic page). Placement of the text or ... 42 Chapter 4 Maintaining and troubleshooting ENWW Check the color print settings ▲ Make sure Print in the tray. Check for radio interference ▲ If the printer is connected using wireless communication and is low (see which cartridge is printing slowly, then the radio signal might be...
...selected as those generated by USB cables) can sometimes cause slight distortions to see Interpreting control panel lights). The Toolbox (Windows), HP Printer Utility (Mac OS), and the configuration page (see To print the print quality diagnostic page). Placement of the text or ... 42 Chapter 4 Maintaining and troubleshooting ENWW Check the color print settings ▲ Make sure Print in the tray. Check for radio interference ▲ If the printer is connected using wireless communication and is low (see which cartridge is printing slowly, then the radio signal might be...
User's Guide
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... computer are secure. If the problem persists, turn off the printer, disconnect the cable from the printer, turn on the printer without connecting the cable, and delete any ink cartridges that you have selected the tray in the printer ● Make sure the tray supports the type of media you want to ...copy of USB cable ▲ High electromagnetic fields (such as those generated by the computer to print again. Make sure the media used meets HP specifications, and try to the ready state, cancel all jobs and wait again. Make sure the cable connections at both ends are connected with a...
... computer are secure. If the problem persists, turn off the printer, disconnect the cable from the printer, turn on the printer without connecting the cable, and delete any ink cartridges that you have selected the tray in the printer ● Make sure the tray supports the type of media you want to ...copy of USB cable ▲ High electromagnetic fields (such as those generated by the computer to print again. Make sure the media used meets HP specifications, and try to the ready state, cancel all jobs and wait again. Make sure the cable connections at both ends are connected with a...
User's Guide
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... other special media, select the corresponding media type in the printer driver. However, note that use much ink, allow more time to print at a faster rate, which is especially true for printing vivid color documents. See Replacing the ink cartridges. To get better results, select Normal or Best. See... ink well, ink will dry more of ink. This is good for use HP Premium Paper designed for transparencies. Refer to reduce ink, or use with new ones. Ink is not selected in the printer driver. Try using the ink volume under the advanced features (Windows) or ink...
... other special media, select the corresponding media type in the printer driver. However, note that use much ink, allow more time to print at a faster rate, which is especially true for printing vivid color documents. See Replacing the ink cartridges. To get better results, select Normal or Best. See... ink well, ink will dry more of ink. This is good for use HP Premium Paper designed for transparencies. Refer to reduce ink, or use with new ones. Ink is not selected in the printer driver. Try using the ink volume under the advanced features (Windows) or ink...
User's Guide
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... the print quality diagnostic page on a clean sheet of your software to the printer or printhead. Check the graphics placement ▲ Use the zoom or print preview feature of white paper. HP does not guarantee or support refilled ink cartridges. Colors are printing as black and white Check the print settings ▲ Make sure...
... the print quality diagnostic page on a clean sheet of your software to the printer or printhead. Check the graphics placement ▲ Use the zoom or print preview feature of white paper. HP does not guarantee or support refilled ink cartridges. Colors are printing as black and white Check the print settings ▲ Make sure...
User's Guide
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...; Connect the power cable. ● Press (Power button). The printer is off . Interpreting control panel lights 1 Power button and light 2 Configuration Page button HP Officejet Pro K550dtn HP Officejet Pro K550dtwn 3 Cancel button 4 Resume button and light 5 Printhead lights 6 Ink cartridge lights For more information, visit HP website (www.hp.com/support/officejetprok550) for the latest troubleshooting information, or product...
...; Connect the power cable. ● Press (Power button). The printer is off . Interpreting control panel lights 1 Power button and light 2 Configuration Page button HP Officejet Pro K550dtn HP Officejet Pro K550dtwn 3 Cancel button 4 Resume button and light 5 Printhead lights 6 Ink cartridge lights For more information, visit HP website (www.hp.com/support/officejetprok550) for the latest troubleshooting information, or product...
User's Guide
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...result of the printhead lights blink. The Power light is on . One or more of using expired ink cartridges will not be replaced before you choose to the printer from using this cartridge is properly installed, and then try to print. ● If the error persists, replace the ink... cartridge indicated. 60 Chapter 5 Printer lights reference ENWW The Power light, and one or more of the ink cartridges are missing. ● Install the ink cartridge indicated, and then try to print. ● If the error persists, ...
...result of the printhead lights blink. The Power light is on . One or more of using expired ink cartridges will not be replaced before you choose to the printer from using this cartridge is properly installed, and then try to print. ● If the error persists, replace the ink... cartridge indicated. 60 Chapter 5 Printer lights reference ENWW The Power light, and one or more of the ink cartridges are missing. ● Install the ink cartridge indicated, and then try to print. ● If the error persists, ...
User's Guide
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... light blinks, and one or more of the ink cartridge lights are on . The Configuration Page light blinks. (HP Officejet Pro K550dtwn) The Configuration Page light is on. (HP Officejet Pro K550dtwn) All lights are on . The printer is in wireless communication mode. ▲ No action is required. See All printer lights are on . A non-recoverable error has occurred...
... light blinks, and one or more of the ink cartridge lights are on . The Configuration Page light blinks. (HP Officejet Pro K550dtwn) The Configuration Page light is on. (HP Officejet Pro K550dtwn) All lights are on . The printer is in wireless communication mode. ▲ No action is required. See All printer lights are on . A non-recoverable error has occurred...
User's Guide
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... the status of printer errors or warnings. ▲ Ink cartridge information: Open the Information and Support panel and click Supplies Status. ENWW Managing the printer 67 Use this tool... ...to do the following information. Control panel Embedded Web server Toolbox (Windows) HP Printer Utility (Mac OS) Obtain information about administering the printer and modifying settings. Control...
... the status of printer errors or warnings. ▲ Ink cartridge information: Open the Information and Support panel and click Supplies Status. ENWW Managing the printer 67 Use this tool... ...to do the following information. Control panel Embedded Web server Toolbox (Windows) HP Printer Utility (Mac OS) Obtain information about administering the printer and modifying settings. Control...
User's Guide
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... be running on the server machine as well as HP Instant Support, myPrintMileage, and online ordering of your computer, point to Programs, point to a network. Tabs Contents Printer Status ● Selected printer: Displays a list of installed printers that have been configured for the printer online. ● Cartridge Information: Shows order numbers and expiration dates of the...
... be running on the server machine as well as HP Instant Support, myPrintMileage, and online ordering of your computer, point to Programs, point to a network. Tabs Contents Printer Status ● Selected printer: Displays a list of installed printers that have been configured for the printer online. ● Cartridge Information: Shows order numbers and expiration dates of the...
User's Guide
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... Calibrating the color. ● Calibrate Linefeed: Allows you to perform color calibration to print the configuration page of the printer. Select hp, select Utilities, and then select Network Printer Setup Utility. 4. This page contains information about the printer model and ... mask. HP Printer Utility panels Information and Support panel ● Supplies Status: Shows the information about currently installed printheads and ink cartridges. ● Device Information: Displays information about the printer and the supplies. Select Library, and then select Printers. 3. See...
... Calibrating the color. ● Calibrate Linefeed: Allows you to perform color calibration to print the configuration page of the printer. Select hp, select Utilities, and then select Network Printer Setup Utility. 4. This page contains information about the printer model and ... mask. HP Printer Utility panels Information and Support panel ● Supplies Status: Shows the information about currently installed printheads and ink cartridges. ● Device Information: Displays information about the printer and the supplies. Select Library, and then select Printers. 3. See...
User's Guide
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... HP, it is 'fair', then the print quality must be replaced as gauges), the part numbers and expiration dates of the ink cartridges. 3. Understanding the configuration page Use the configuration page to a network, an additional network configuration page prints; Ink Cartridge Status: Shows the estimated ink levels (represented in graphical form as the printer...
... HP, it is 'fair', then the print quality must be replaced as gauges), the part numbers and expiration dates of the ink cartridges. 3. Understanding the configuration page Use the configuration page to a network, an additional network configuration page prints; Ink Cartridge Status: Shows the estimated ink levels (represented in graphical form as the printer...
User's Guide
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... To order media such as HP Premium Paper, HP Premium Inkjet Transparency Film, HP Iron-On Paper, or HP Greeting Cards, go to www.hp.com/eu/hard-to-find-supplies to www.hp.com. Choose your country/region, and then select Buy or Shopping. 98 Appendix A HP supplies and accessories ENWW Supplies Ink cartridges If you live in...
... To order media such as HP Premium Paper, HP Premium Inkjet Transparency Film, HP Iron-On Paper, or HP Greeting Cards, go to www.hp.com/eu/hard-to-find-supplies to www.hp.com. Choose your country/region, and then select Buy or Shopping. 98 Appendix A HP supplies and accessories ENWW Supplies Ink cartridges If you live in...
User's Guide
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... that arise as a result of a non-HP ink cartridge or a refilled ink cartridge does not affect either repair or replace the product, at HP's option. 6. For HP printer products, the use of : a. If HP is unable to repair or replace, as a result of normal use of a non-HP or refilled ink cartridge, HP will charge its standard time and materials...
... that arise as a result of a non-HP ink cartridge or a refilled ink cartridge does not affect either repair or replace the product, at HP's option. 6. For HP printer products, the use of : a. If HP is unable to repair or replace, as a result of normal use of a non-HP or refilled ink cartridge, HP will charge its standard time and materials...
User's Guide
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...; If you cannot return the product to accept the use , most ink cartridges will need to the retailer, visit HP website (www.hp.com/support/ officejetprok550) or call the support phone number listed on the configuration page. HP Inkjet Supplies - End of expired ink, and then the printing will resume. In...B Support and warranty ENWW To read summary of the printing system. How do you believe your supply. If expired ink is detected, the printer will pause printing, you may return it for a refund or replacement provided that came in the box with ● Ink supply: it is...
...; If you cannot return the product to accept the use , most ink cartridges will need to the retailer, visit HP website (www.hp.com/support/ officejetprok550) or call the support phone number listed on the configuration page. HP Inkjet Supplies - End of expired ink, and then the printing will resume. In...B Support and warranty ENWW To read summary of the printing system. How do you believe your supply. If expired ink is detected, the printer will pause printing, you may return it for a refund or replacement provided that came in the box with ● Ink supply: it is...