Quick Reference Guide
Page 8
...memory, the hard drive, and the operating system • Customer Care - To download Desktop System Software: 1 Go to support.dell.com and click Drivers & Downloads. 2 Enter your Dell computer. Online discussion with technical support • Dell Technical Update Service - NOTE: The support.dell... detects your computer and operating system and installs the updates appropriate for your region or business segment to System and Configuration Utilities→ Dell Notebook System Software and click Download Now. 4 Select Drivers & Downloads and click Go. Find It Here •...
...memory, the hard drive, and the operating system • Customer Care - To download Desktop System Software: 1 Go to support.dell.com and click Drivers & Downloads. 2 Enter your Dell computer. Online discussion with technical support • Dell Technical Update Service - NOTE: The support.dell... detects your computer and operating system and installs the updates appropriate for your region or business segment to System and Configuration Utilities→ Dell Notebook System Software and click Download Now. 4 Select Drivers & Downloads and click Go. Find It Here •...
Quick Reference Guide
Page 64
... setup, memory, and various internal tests, and it displays the information in the device list in the left pane of the problem you to your computer. Tab Results Errors Help Configuration Parameters Function Displays the results of all the components installed on your hardware configuration for running the test. Allows you contact Dell, technical...
... setup, memory, and various internal tests, and it displays the information in the device list in the left pane of the problem you to your computer. Tab Results Errors Help Configuration Parameters Function Displays the results of all the components installed on your hardware configuration for running the test. Allows you contact Dell, technical...
Quick Reference Guide
Page 69
... Suggested Resolution Memory modules are detected, but a memory configuration or compatibility error has occurred. • Ensure that no special requirements for memory module/connector placement exist (see "Memory" in the User's Guide). • Ensure that the memory you removed,... then remove a different card and restart the computer. 3 Repeat this process for each expansion card installed. If the computer starts normally, troubleshoot the last card removed from the computer for your system). • If the problem persists, contact Dell (see "Contacting Dell...
... Suggested Resolution Memory modules are detected, but a memory configuration or compatibility error has occurred. • Ensure that no special requirements for memory module/connector placement exist (see "Memory" in the User's Guide). • Ensure that the memory you removed,... then remove a different card and restart the computer. 3 Repeat this process for each expansion card installed. If the computer starts normally, troubleshoot the last card removed from the computer for your system). • If the problem persists, contact Dell (see "Contacting Dell...
Quick Reference Guide
Page 71
... register failure Interrupt vector loading failure Keyboard Controller Test failure NVRAM power loss Invalid NVRAM configuration Video Memory Test failure Screen initialization failure Screen retrace failure Search for instructions on obtaining technical assistance. Code 1-1-2 1-1-3 1-1-4 1-2-1 1-2-2... 1-2-3 1-3 1-3-1 through 2-4-4 4-3-1 Cause Memory not being properly identified or used Memory failure above address 0FFFFh If you experience any of the following beep code errors, see "Contacting Dell" in the User's Guide for video ROM failure Quick Reference ...
... register failure Interrupt vector loading failure Keyboard Controller Test failure NVRAM power loss Invalid NVRAM configuration Video Memory Test failure Screen initialization failure Screen retrace failure Search for instructions on obtaining technical assistance. Code 1-1-2 1-1-3 1-1-4 1-2-1 1-2-2... 1-2-3 1-3 1-3-1 through 2-4-4 4-3-1 Cause Memory not being properly identified or used Memory failure above address 0FFFFh If you experience any of the following beep code errors, see "Contacting Dell" in the User's Guide for video ROM failure Quick Reference ...
Quick Reference Guide
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...4-2-1 4-2-2 4-2-3 4-2-4 4-3-1 4-3-3 4-3-4 4-4-1 4-4-2 4-4-3 4-4-4 Cause No timer tick Shutdown failure Gate A20 failure Unexpected interrupt in protected mode Memory failure above address 0FFFFh Timer-chip counter 2 failure Time-of-day clock stopped Serial or parallel port test failure Failure to decompress code to... shadowed memory Math-coprocessor test failure Cache test failure Resolving Software and Hardware Incompatibilities If a device is either not detected during the operating system setup or is detected but incorrectly configured, you can use the Hardware ...
...4-2-1 4-2-2 4-2-3 4-2-4 4-3-1 4-3-3 4-3-4 4-4-1 4-4-2 4-4-3 4-4-4 Cause No timer tick Shutdown failure Gate A20 failure Unexpected interrupt in protected mode Memory failure above address 0FFFFh Timer-chip counter 2 failure Time-of-day clock stopped Serial or parallel port test failure Failure to decompress code to... shadowed memory Math-coprocessor test failure Cache test failure Resolving Software and Hardware Incompatibilities If a device is either not detected during the operating system setup or is detected but incorrectly configured, you can use the Hardware ...
User's Guide
Page 11
...287 Changing Boot Sequence for the Current Boot 287 Changing Boot Sequence for Future Boots 288 Booting to a USB Device 288 Memory Key 288 Floppy Drive 289 Jumper Settings 289 Clearing Forgotten Passwords 290 Clearing CMOS Settings 291 Hyperthreading and Multi-Core Technology ...294 Options in Windows Vista 294 Sleep Mode 295 Hibernate Mode 295 Configuring Power Management Settings 295 About RAID Configurations 295 Verifying That RAID Is Working 296 RAID Level 0 296 RAID Level 1 Configuration 297 Configuring Your Computer for RAID 297 Setting Your Computer to RAID-Enabled Mode...
...287 Changing Boot Sequence for the Current Boot 287 Changing Boot Sequence for Future Boots 288 Booting to a USB Device 288 Memory Key 288 Floppy Drive 289 Jumper Settings 289 Clearing Forgotten Passwords 290 Clearing CMOS Settings 291 Hyperthreading and Multi-Core Technology ...294 Options in Windows Vista 294 Sleep Mode 295 Hibernate Mode 295 Configuring Power Management Settings 295 About RAID Configurations 295 Verifying That RAID Is Working 296 RAID Level 0 296 RAID Level 1 Configuration 297 Configuring Your Computer for RAID 297 Setting Your Computer to RAID-Enabled Mode...
User's Guide
Page 12
...a Single Hard Drive Failure (RAID 1) Using the Intel Matrix Storage Manager 300 Migrating to a RAID Level 0 Configuration 301 Migrating to a RAID Level 1 Configuration 301 10 Battery Replacing the Battery 303 11 Replacing the System Board Removing the System Board: Mini Tower, Desktop, ... Board: Mini Tower, Desktop, Small Form Factor, and Ultra Small Form Factor Computers 311 12 Memory DDR2 Memory Overview 313 Addressing Memory Configurations 314 Installing Memory 314 Removing Memory 316 13 Replacing the Computer Cover Mini-Tower, Desktop, and Small Form Factor Computers 317 Ultra ...
...a Single Hard Drive Failure (RAID 1) Using the Intel Matrix Storage Manager 300 Migrating to a RAID Level 0 Configuration 301 Migrating to a RAID Level 1 Configuration 301 10 Battery Replacing the Battery 303 11 Replacing the System Board Removing the System Board: Mini Tower, Desktop, ... Board: Mini Tower, Desktop, Small Form Factor, and Ultra Small Form Factor Computers 311 12 Memory DDR2 Memory Overview 313 Addressing Memory Configurations 314 Installing Memory 314 Removing Memory 316 13 Replacing the Computer Cover Mini-Tower, Desktop, and Small Form Factor Computers 317 Ultra ...
User's Guide
Page 19
...your Service Tag. 2 Select Drivers & Downloads and click Go. for correct operation of software and hardware updates for components, such as memory, the hard drive, and the operating system • Customer Care - What Are You Looking For? Troubleshooting hints and tips, articles ...• Downloads - Finding Information 19 DSS provides critical updates To download Desktop System Software: 1 Go to support.dell.com, select your region or business segment, and enter your configuration. • How to use Windows XP • How to view the appropriate support site. • Community...
...your Service Tag. 2 Select Drivers & Downloads and click Go. for correct operation of software and hardware updates for components, such as memory, the hard drive, and the operating system • Customer Care - What Are You Looking For? Troubleshooting hints and tips, articles ...• Downloads - Finding Information 19 DSS provides critical updates To download Desktop System Software: 1 Go to support.dell.com, select your region or business segment, and enter your configuration. • How to use Windows XP • How to view the appropriate support site. • Community...
User's Guide
Page 35
...-MB, 1-GB, or 2-GB non-ECC dual-channel: 1 GB single-channel: 512 MB NOTE: 512 MB is the minimum shipping configuration. 64-bit operating system: 8 GB 32-bit operating system: 4 GB F0000h Intel Q35 Express Chipset w/ICH9DO 64 bits 32 bits eight...100/1000 communication iAMT 3.0 Mini Tower Specifications 35 Mini Tower Computer Specifications Microprocessor Microprocessor type Internal cache Memory Type Memory connectors Memory modules supported Minimum memory Maximum memory BIOS address Computer Information Chipset Data bus width Address bus width DMA channels Interrupt levels BIOS chip (NVRAM...
...-MB, 1-GB, or 2-GB non-ECC dual-channel: 1 GB single-channel: 512 MB NOTE: 512 MB is the minimum shipping configuration. 64-bit operating system: 8 GB 32-bit operating system: 4 GB F0000h Intel Q35 Express Chipset w/ICH9DO 64 bits 32 bits eight...100/1000 communication iAMT 3.0 Mini Tower Specifications 35 Mini Tower Computer Specifications Microprocessor Microprocessor type Internal cache Memory Type Memory connectors Memory modules supported Minimum memory Maximum memory BIOS address Computer Information Chipset Data bus width Address bus width DMA channels Interrupt levels BIOS chip (NVRAM...
User's Guide
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single-channel: 512 MB NOTE: 512 MB is the minimum shipping configuration. 64-bit operating system: 8 GB 32-bit operating system: 4 GB F0000h Intel Q35 Express Chipset w/ICH9DO 64 bits 32 bits eight 24 ...by DMTF Capable of 10/100/1000 communication iAMT 3.0 Desktop Computer Specifications 97 Desktop Computer Specifications Microprocessor Microprocessor type Internal cache Memory Type Memory connectors Memory modules supported Minimum memory Maximum memory BIOS address Computer Information Chipset Data bus width Address bus width DMA channels Interrupt levels BIOS chip (NVRAM) NIC The ...
single-channel: 512 MB NOTE: 512 MB is the minimum shipping configuration. 64-bit operating system: 8 GB 32-bit operating system: 4 GB F0000h Intel Q35 Express Chipset w/ICH9DO 64 bits 32 bits eight 24 ...by DMTF Capable of 10/100/1000 communication iAMT 3.0 Desktop Computer Specifications 97 Desktop Computer Specifications Microprocessor Microprocessor type Internal cache Memory Type Memory connectors Memory modules supported Minimum memory Maximum memory BIOS address Computer Information Chipset Data bus width Address bus width DMA channels Interrupt levels BIOS chip (NVRAM) NIC The ...
User's Guide
Page 270
... : • Reduced desk-side visits • Automation of whether the computer is on and power off , or the operating system is installed MEMORY: Unsupported memory configuration. With iAMT, computers can be configured using Dell Client Manager (DCM) 2.1.1 or later. NOTE: iAMT can be connected to the network. • Ability to launch ME. Only manufacturing uses...
... : • Reduced desk-side visits • Automation of whether the computer is on and power off , or the operating system is installed MEMORY: Unsupported memory configuration. With iAMT, computers can be configured using Dell Client Manager (DCM) 2.1.1 or later. NOTE: iAMT can be connected to the network. • Ability to launch ME. Only manufacturing uses...
User's Guide
Page 280
... Setup Overview Use system setup as the user password • To read the current amount of memory or set the type of hard drive installed Before you use Password Status in "Assigning an Administrator...• To set or change a user-selectable option such as follows: • To change the system configuration information after you add, change an existing administrator password, you see the Microsoft® Windows® desktop.... hardware in your computer. 2 When the blue DELL™ logo appears, press immediately. Then shut down the system setup screen information for future reference....
... Setup Overview Use system setup as the user password • To read the current amount of memory or set the type of hard drive installed Before you use Password Status in "Assigning an Administrator...• To set or change a user-selectable option such as follows: • To change the system configuration information after you add, change an existing administrator password, you see the Microsoft® Windows® desktop.... hardware in your computer. 2 When the blue DELL™ logo appears, press immediately. Then shut down the system setup screen information for future reference....
User's Guide
Page 281
...CPU type, bus speed, clock speed, and L2 cache size. Lists the type, size, speed, channel mode (dual or single), and memory slot information of these fields can be modified. This Option Field - available settings. Advanced Features 281 None of these fields can view your computer... installed hardware, power conservation, and security features. None of your current settings and side of the system setup make that define the configuration of these fields can be modified. For each field appears on your computer. In this section may or may not appear. and ...
...CPU type, bus speed, clock speed, and L2 cache size. Lists the type, size, speed, channel mode (dual or single), and memory slot information of these fields can be modified. This Option Field - available settings. Advanced Features 281 None of these fields can view your computer... installed hardware, power conservation, and security features. None of your current settings and side of the system setup make that define the configuration of these fields can be modified. For each field appears on your computer. In this section may or may not appear. and ...
User's Guide
Page 313
... 1, the connector closest to operate, but with a slight reduction in performance. If the DDR2 memory modules are : - See the label on the system board. The recommended memory configurations are not installed in matched pairs, the computer will continue to the processor, before you install mixed... pairs of PC2-5300 (DDR2 667-MHz) and PC2-6400 (DDR2 800-MHz) memory, the modules function at the speed of memory supported by your...
... 1, the connector closest to operate, but with a slight reduction in performance. If the DDR2 memory modules are : - See the label on the system board. The recommended memory configurations are not installed in matched pairs, the computer will continue to the processor, before you install mixed... pairs of PC2-5300 (DDR2 667-MHz) and PC2-6400 (DDR2 800-MHz) memory, the modules function at the speed of memory supported by your...
User's Guide
Page 314
Addressing Memory Configurations If you are using a 32-bit operating system such as Microsoft® Windows® Vista®, your computer will support a maximum of 8 GB (2-GB DIMMs in each end of the memory module connector. 314 Memory You should install your computer warranty.... grounding strap or by using a 64-bit operating system, your original memory modules from the computer during a memory upgrade, keep them separate from any of memory. . NOTE: Memory purchased from Dell. Installing Memory CAUTION: Before you begin any new modules that you may not start ...
Addressing Memory Configurations If you are using a 32-bit operating system such as Microsoft® Windows® Vista®, your computer will support a maximum of 8 GB (2-GB DIMMs in each end of the memory module connector. 314 Memory You should install your computer warranty.... grounding strap or by using a 64-bit operating system, your original memory modules from the computer during a memory upgrade, keep them separate from any of memory. . NOTE: Memory purchased from Dell. Installing Memory CAUTION: Before you begin any new modules that you may not start ...
User's Guide
Page 348
... computer). • If the problem persists, contact Dell (see "Installing Memory" on page 314) and restart the computer. A possible USB failure has occurred. Memory modules are detected, but a memory configuration or compatibility error has occurred. • If two or more memory modules are installed, remove the modules (see "Removing Memory" on page 370). 348 Solving Problems occurred...
... computer). • If the problem persists, contact Dell (see "Installing Memory" on page 314) and restart the computer. A possible USB failure has occurred. Memory modules are detected, but a memory configuration or compatibility error has occurred. • If two or more memory modules are installed, remove the modules (see "Removing Memory" on page 370). 348 Solving Problems occurred...
User's Guide
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... following beep code errors. If the problem persists, contact Dell (see "Contacting Dell" on page 370 for instructions on obtaining technical assistance. Reseating the memory modules may correct the following beep code errors, see "Contacting Dell" on page 370) for instructions on obtaining technical assistance.... interrupt mask register failure Interrupt vector loading failure Keyboard Controller Test failure NVRAM power loss Invalid NVRAM configuration Video Memory Test failure Screen initialization failure 350 Solving Problems For example, beep code 1-3-1 (one possible beep code...
... following beep code errors. If the problem persists, contact Dell (see "Contacting Dell" on page 370 for instructions on obtaining technical assistance. Reseating the memory modules may correct the following beep code errors, see "Contacting Dell" on page 370) for instructions on obtaining technical assistance.... interrupt mask register failure Interrupt vector loading failure Keyboard Controller Test failure NVRAM power loss Invalid NVRAM configuration Video Memory Test failure Screen initialization failure 350 Solving Problems For example, beep code 1-3-1 (one possible beep code...
User's Guide
Page 351
... the documentation for either the operating system or the program that the hard drive is not listed in the memory has occurred. The cache memory is not configured correctly. Reseat the memory modules (see the "Drives" section for your computer) and defined correctly in the system setup program, enter...make changes in the system setup program (see "System Setup" on page 280). See "Contacting Dell" on page 370 for instructions on page 313). C: Drive Error C: Drive Failure Cache Memory Bad, Do Not Enable Cache Possible Cause The keyboard controller failed its test. Ensure that was ...
... the documentation for either the operating system or the program that the hard drive is not listed in the memory has occurred. The cache memory is not configured correctly. Reseat the memory modules (see the "Drives" section for your computer) and defined correctly in the system setup program, enter...make changes in the system setup program (see "System Setup" on page 280). See "Contacting Dell" on page 370 for instructions on page 313). C: Drive Error C: Drive Failure Cache Memory Bad, Do Not Enable Cache Possible Cause The keyboard controller failed its test. Ensure that was ...
User's Guide
Page 352
...Battery State Low CMOS Checksum Failure CMOS System Options Not Set CMOS Display Type Mismatch CMOS Memory Size Mismatch CMOS Time and Date Not Set Diskette Boot Failure DMA Error DMA 1 ... Possible Cause An error is present but has failed the BIOS POST. The system configuration information in the system setup program is properly identified. 352 Solving Problems The BIOS ... floppy drive or hard drive controller. The operating system cannot be replaced. Corrective Action See "Contacting Dell" on page 370 for your computer) and defined correctly in the computer (see "Drives" section...
...Battery State Low CMOS Checksum Failure CMOS System Options Not Set CMOS Display Type Mismatch CMOS Memory Size Mismatch CMOS Time and Date Not Set Diskette Boot Failure DMA Error DMA 1 ... Possible Cause An error is present but has failed the BIOS POST. The system configuration information in the system setup program is properly identified. 352 Solving Problems The BIOS ... floppy drive or hard drive controller. The operating system cannot be replaced. Corrective Action See "Contacting Dell" on page 370 for your computer) and defined correctly in the computer (see "Drives" section...
User's Guide
Page 356
...the device and any device, identify whether the driver is a program that only its own set of the screen. The Dell Diagnostics obtains configuration information for all devices attached to customize the test by changing the test settings. 4 When the tests are installing software ...Dell Diagnostics from system setup, memory, and various internal tests, and it displays the information in the device list in the left pane of specialized commands that controls a device such as the keyboard driver, come with required drivers already installed-no further installation or configuration ...
...the device and any device, identify whether the driver is a program that only its own set of the screen. The Dell Diagnostics obtains configuration information for all devices attached to customize the test by changing the test settings. 4 When the tests are installing software ...Dell Diagnostics from system setup, memory, and various internal tests, and it displays the information in the device list in the left pane of specialized commands that controls a device such as the keyboard driver, come with required drivers already installed-no further installation or configuration ...