Quick Reference Guide
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... • End User License Agreement NOTE: This document is available as a PDF at support.dell.com. Dell™ Product Information Guide • How to remove and replace parts Dell™ OptiPlex™ User's Guide • Specifications Microsoft Windows Help and Support • How to configure...Conditions (U.S. Find It Here • How to set up my computer Owner's Manual • How to run the Dell Diagnostics • Error codes and diagnostic lights NOTE: This document may be optional and may not ship with your computer. • Tools and utilities • How...
... • End User License Agreement NOTE: This document is available as a PDF at support.dell.com. Dell™ Product Information Guide • How to remove and replace parts Dell™ OptiPlex™ User's Guide • Specifications Microsoft Windows Help and Support • How to configure...Conditions (U.S. Find It Here • How to set up my computer Owner's Manual • How to run the Dell Diagnostics • Error codes and diagnostic lights NOTE: This document may be optional and may not ship with your computer. • Tools and utilities • How...
Quick Reference Guide
Page 61
...and Service Tag, see your computer. For an example of the error, beep codes, or diagnostics light patterns, record your computer User's Guide. NOTICE: The Dell Diagnostics works only on contacting Dell, see "Finding Information" in the Product Information Guide. The real... information available for technical assistance. For information on Dell™ computers. Enter system setup (see the Dell Support website at support.dell.com. unjumpered Solving Problems Dell provides a number of tools to Use the Dell Diagnostics If you if your computer does not perform...
...and Service Tag, see your computer. For an example of the error, beep codes, or diagnostics light patterns, record your computer User's Guide. NOTICE: The Dell Diagnostics works only on contacting Dell, see "Finding Information" in the Product Information Guide. The real... information available for technical assistance. For information on Dell™ computers. Enter system setup (see the Dell Support website at support.dell.com. unjumpered Solving Problems Dell provides a number of tools to Use the Dell Diagnostics If you if your computer does not perform...
Quick Reference Guide
Page 65
...incorrectly installed. User's Guide. operating normally. Blinks green A configuration error exists. Power Light Problem Description Suggested Resolution Solid green Power is on, and the computer is No corrective action is identified (see "Diagnostic Lights" on page 66). Blinking yellow A power supply or system board ...CD. 5 When the tests are running , allow the testing to wake the computer. If the computer does not boot, contact Dell for technical assistance (see if the specific problem is required. 4 When the tests are completed, if you are complete, close ...
...incorrectly installed. User's Guide. operating normally. Blinks green A configuration error exists. Power Light Problem Description Suggested Resolution Solid green Power is on, and the computer is No corrective action is identified (see "Diagnostic Lights" on page 66). Blinking yellow A power supply or system board ...CD. 5 When the tests are running , allow the testing to wake the computer. If the computer does not boot, contact Dell for technical assistance (see if the specific problem is required. 4 When the tests are completed, if you are complete, close ...
Quick Reference Guide
Page 67
...identified a faulty module or reinstalled all modules without error. • If available, install working memory of the same type into a working electrical outlet (see "Power Problems" in the User's Guide). • If the problem persists, contact Dell (see "Installing Memory" in a normal off ...(see "Installing Memory" in the User's Guide). • If the problem persists, contact Dell (see "Contacting Dell" in the User's Guide). Quick Reference Guide 67 Power Light Problem Description Suggested Resolution The computer is in the User's Guide) and restart the computer. Memory...
...identified a faulty module or reinstalled all modules without error. • If available, install working memory of the same type into a working electrical outlet (see "Power Problems" in the User's Guide). • If the problem persists, contact Dell (see "Installing Memory" in a normal off ...(see "Installing Memory" in the User's Guide). • If the problem persists, contact Dell (see "Contacting Dell" in the User's Guide). Quick Reference Guide 67 Power Light Problem Description Suggested Resolution The computer is in the User's Guide) and restart the computer. Memory...
Quick Reference Guide
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...at a time) until you have identified a faulty module or reinstalled all modules without error. • If available, install working graphics card into your computer. • If the problem persists, contact Dell (see "Installing Memory" in the User's Guide). 68 Quick Reference Guide A possible.... If the computer starts normally, continue to install additional memory modules (one module (see "Contacting Dell" in the User's Guide). A possible floppy drive or hard drive failure has occurred. Power Light Problem Description A possible graphics card failure has occurred.
...at a time) until you have identified a faulty module or reinstalled all modules without error. • If available, install working graphics card into your computer. • If the problem persists, contact Dell (see "Installing Memory" in the User's Guide). 68 Quick Reference Guide A possible.... If the computer starts normally, continue to install additional memory modules (one module (see "Contacting Dell" in the User's Guide). A possible floppy drive or hard drive failure has occurred. Power Light Problem Description A possible graphics card failure has occurred.
Quick Reference Guide
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... Software and Hardware Incompatibilities" on page 72). 4 If the problem persists, contact Dell (see "Contacting Dell" in the User's Guide). Power Light Problem Description Suggested Resolution Memory modules are detected, but a memory configuration or compatibility error has occurred. • Ensure that no special requirements for memory module/connector placement exist...(not a graphics card) and restarting the computer (see the "Cards" section for your system). • If the problem persists, contact Dell (see "Contacting Dell" in the User's Guide). Quick Reference Guide 69
... Software and Hardware Incompatibilities" on page 72). 4 If the problem persists, contact Dell (see "Contacting Dell" in the User's Guide). Power Light Problem Description Suggested Resolution Memory modules are detected, but a memory configuration or compatibility error has occurred. • Ensure that no special requirements for memory module/connector placement exist...(not a graphics card) and restarting the computer (see the "Cards" section for your system). • If the problem persists, contact Dell (see "Contacting Dell" in the User's Guide). Quick Reference Guide 69
Quick Reference Guide
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...and optical drive cables are properly connected to the system board (see "System Board Components" for your system). • If there is an error message on the screen identifying a problem with a device (such as the floppy drive or hard drive), check the device to make sure ...8226; If the problem persists, contact Dell (see "Contacting Dell" in the User's Guide). Beep Codes Your computer might emit a series of beeps during start-up if the monitor cannot display errors or problems. This series of three beeps, and then one beep. Power Light Problem Description Another failure has occurred....
...and optical drive cables are properly connected to the system board (see "System Board Components" for your system). • If there is an error message on the screen identifying a problem with a device (such as the floppy drive or hard drive), check the device to make sure ...8226; If the problem persists, contact Dell (see "Contacting Dell" in the User's Guide). Beep Codes Your computer might emit a series of beeps during start-up if the monitor cannot display errors or problems. This series of three beeps, and then one beep. Power Light Problem Description Another failure has occurred....
Quick Reference Guide
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... operating system, 9 computer beep codes, 70 restore to previous state, 73 cover opening, 22, 32, 43 D Dell support site, 8 diagnostic lights, 65-66 diagnostics beep codes, 70 lights, 65-66 documentation End User License Agreement, 6 ergonomics, 6 online, 8 Product Information Guide, 6 regulatory, 6...continued) User's Guide, 6 warranty, 6 drivers identifying, 78 reinstalling, 79 E End User License Agreement, 6 ergonomics information, 6 error messages beep codes, 70 diagnostic lights, 65-66 F Factory Image Restore, 75, 77 H hardware beep codes, 70 Help and Support Center, 9 help file Windows Help...
... operating system, 9 computer beep codes, 70 restore to previous state, 73 cover opening, 22, 32, 43 D Dell support site, 8 diagnostic lights, 65-66 diagnostics beep codes, 70 lights, 65-66 documentation End User License Agreement, 6 ergonomics, 6 online, 8 Product Information Guide, 6 regulatory, 6...continued) User's Guide, 6 warranty, 6 drivers identifying, 78 reinstalling, 79 E End User License Agreement, 6 ergonomics information, 6 error messages beep codes, 70 diagnostic lights, 65-66 F Factory Image Restore, 75, 77 H hardware beep codes, 70 Help and Support Center, 9 help file Windows Help...
User's Guide
Page 346
... be faulty. See "Beep Codes" on page 350 for technical assistance (see "Contacting Dell" on the system board allow the testing to complete. Solid green power light and no video during POST The monitor or the graphics card may be faulty or incorrectly... problem is identified (see "Diagnostic Lights" on page 347). Power Light Problem Description Suggested Resolution Blinks green several A configuration error exists. times and then turns off Check the diagnostic lights to see if the specific problem is identified (see "Diagnostic Lights" on page 339. Blinking yellow...
... be faulty. See "Beep Codes" on page 350 for technical assistance (see "Contacting Dell" on the system board allow the testing to complete. Solid green power light and no video during POST The monitor or the graphics card may be faulty or incorrectly... problem is identified (see "Diagnostic Lights" on page 347). Power Light Problem Description Suggested Resolution Blinks green several A configuration error exists. times and then turns off Check the diagnostic lights to see if the specific problem is identified (see "Diagnostic Lights" on page 339. Blinking yellow...
User's Guide
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... electrical outlet (see "Power Problems" on page 339). • If the problem persists, contact Dell (see "Contacting Dell" on page 370). Solving Problems 347 Light Pattern Problem Description Suggested Resolution The computer is in the Product Information Guide. If the computer starts normally... off before turning off. NOTE: After the computer completes POST, all modules without error. • If available, install working memory of the lights help troubleshoot a problem, your computer has four lights labeled 1, 2, 3, and 4 on page 314) and restart the computer. When...
... electrical outlet (see "Power Problems" on page 339). • If the problem persists, contact Dell (see "Contacting Dell" on page 370). Solving Problems 347 Light Pattern Problem Description Suggested Resolution The computer is in the Product Information Guide. If the computer starts normally... off before turning off. NOTE: After the computer completes POST, all modules without error. • If available, install working memory of the lights help troubleshoot a problem, your computer has four lights labeled 1, 2, 3, and 4 on page 314) and restart the computer. When...
User's Guide
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... starts normally, continue to install additional memory modules (one module (see "Contacting Dell" on page 314) and restart the computer. Memory modules are detected, but a memory configuration or compatibility error has occurred. • If two or more memory modules are using is supported... computer). • If the problem persists, contact Dell (see "Installing Memory" on page 370). 348 Solving Problems Reinstall all USB devices and check all power and data cables. No memory modules are detected. Light Pattern (continued) Problem Description Suggested Resolution A possible...
... starts normally, continue to install additional memory modules (one module (see "Contacting Dell" on page 314) and restart the computer. Memory modules are detected, but a memory configuration or compatibility error has occurred. • If two or more memory modules are using is supported... computer). • If the problem persists, contact Dell (see "Installing Memory" on page 370). 348 Solving Problems Reinstall all USB devices and check all power and data cables. No memory modules are detected. Light Pattern (continued) Problem Description Suggested Resolution A possible...
User's Guide
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...is correct for the devices installed on your computer. • If the problem persists, contact Dell (see the "Cards" section for your computer). • If there is an error message on the screen identifying a problem with a device (such as the floppy drive or ...expansion card installed. Solving Problems 349 Light Pattern (continued) Problem Description Suggested Resolution A possible expansion card failure has occurred. 1 Determine if a conflict exists by removing an expansion card (not a graphics card) and restarting the computer (see "Contacting Dell" on page 370). Another failure ...
...is correct for the devices installed on your computer. • If the problem persists, contact Dell (see the "Cards" section for your computer). • If there is an error message on the screen identifying a problem with a device (such as the floppy drive or ...expansion card installed. Solving Problems 349 Light Pattern (continued) Problem Description Suggested Resolution A possible expansion card failure has occurred. 1 Determine if a conflict exists by removing an expansion card (not a graphics card) and restarting the computer (see "Contacting Dell" on page 370). Another failure ...
User's Guide
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... in a directory and the system administrator has assigned rights only to as infrared and light. The sharpness and clarity of rotations that encrypts voice and data transmissions. RFI - Radio... used programs, files, folders, and drives. The SCSI can open its contents after you call Dell for smart cards. 382 Glossary SDRAM - serial connector - A program that identifies your computer reside... the processor. When you place a shortcut on the system board that cannot be used for errors. SIM cards can be used in rpm. refresh rate - radio frequency interference - Some programs...
... in a directory and the system administrator has assigned rights only to as infrared and light. The sharpness and clarity of rotations that encrypts voice and data transmissions. RFI - Radio... used programs, files, folders, and drives. The SCSI can open its contents after you call Dell for smart cards. 382 Glossary SDRAM - serial connector - A program that identifies your computer reside... the processor. When you place a shortcut on the system board that cannot be used for errors. SIM cards can be used in rpm. refresh rate - radio frequency interference - Some programs...