User Guide
Page 5
...and administrator information 92 Restoring the factory default settings...92 Clearing jams 93 Avoiding jams...93 Accessing jam areas...93 Understanding jam lights and access locations...94 Clearing jams behind the photoconductor kit and toner cartridge 98 Clearing jams from the standard exit bin...100... with ...107 Remove paper from standard output bin...107 31 Defective cartridge...107 32.yy Replace unsupported cartridge ...107 58 Too many flash options installed ...107 58 Too many trays attached ...108 59 Incompatible tray ...108 88 Replace toner ...108 Solving basic printer problems......
...and administrator information 92 Restoring the factory default settings...92 Clearing jams 93 Avoiding jams...93 Accessing jam areas...93 Understanding jam lights and access locations...94 Clearing jams behind the photoconductor kit and toner cartridge 98 Clearing jams from the standard exit bin...100... with ...107 Remove paper from standard output bin...107 31 Defective cartridge...107 32.yy Replace unsupported cartridge ...107 58 Too many flash options installed ...107 58 Too many trays attached ...108 59 Incompatible tray ...108 88 Replace toner ...108 Solving basic printer problems......
User Guide
Page 138
... feeder 103 2-sided printing 56 31 Defective cartridge 107 32.yy Replace unsupported cartridge 107 550-sheet drawer installing 19 58 Too many flash options installed 107 58 Too many trays attached 108 59 Incompatible tray 108 88 Replace toner 108 A attaching cables 22 B booklet printing... 106 collate setting Finishing menu 67 configurations printer 11 conserving supplies 26 contacting Customer Support 123 control panel, printer 29, 36 buttons 14 lights 14 Custom Types menu 72 D Default Source menu 67 documents, printing from Macintosh computer 55 from Windows 55 duplex printing 56 manual 56...
... feeder 103 2-sided printing 56 31 Defective cartridge 107 32.yy Replace unsupported cartridge 107 550-sheet drawer installing 19 58 Too many flash options installed 107 58 Too many trays attached 108 59 Incompatible tray 108 88 Replace toner 108 A attaching cables 22 B booklet printing... 106 collate setting Finishing menu 67 configurations printer 11 conserving supplies 26 contacting Customer Support 123 control panel, printer 29, 36 buttons 14 lights 14 Custom Types menu 72 D Default Source menu 67 documents, printing from Macintosh computer 55 from Windows 55 duplex printing 56 manual 56...
User Guide
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...moving 90 selecting a location 10 shipping 91 printer control panel 29, 36 buttons 14 lights 14 printer messages 31 Defective cartridge 107 32.yy Replace unsupported cartridge 107 58 Too many flash options installed 107 58 Too many trays attached 108 59 Incompatible tray 108 88 Replace ...of the paper 56 print quality test pages 62, 114 publications, finding 9 Q Quality menu 79 R recycled paper using 26 recycling Lexmark packaging 28 Lexmark products 28 toner cartridges 28 WEEE statement 126 Remove paper from standard output bin 107 replacing photoconductor kit 87 toner cartridge 85 reprint ...
...moving 90 selecting a location 10 shipping 91 printer control panel 29, 36 buttons 14 lights 14 printer messages 31 Defective cartridge 107 32.yy Replace unsupported cartridge 107 58 Too many flash options installed 107 58 Too many trays attached 108 59 Incompatible tray 108 88 Replace ...of the paper 56 print quality test pages 62, 114 publications, finding 9 Q Quality menu 79 R recycled paper using 26 recycling Lexmark packaging 28 Lexmark products 28 toner cartridges 28 WEEE statement 126 Remove paper from standard output bin 107 replacing photoconductor kit 87 toner cartridge 85 reprint ...
Service Manual
Page 28
The printer cycles down into standby mode, and lights solid. 2-2 Lexmark™ E260d, E260dn Lights then flash on momentarily 2. Check for more information. 5. All operator panel lights on and off sequentially. 3. After the lights quit flashing, the light flashes until the fuser comes up to temperature (5-20 additional seconds, depending on the initial temperature of the fuser) and then stays on...
The printer cycles down into standby mode, and lights solid. 2-2 Lexmark™ E260d, E260dn Lights then flash on momentarily 2. Check for more information. 5. All operator panel lights on and off sequentially. 3. After the lights quit flashing, the light flashes until the fuser comes up to temperature (5-20 additional seconds, depending on the initial temperature of the fuser) and then stays on...
Service Manual
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... used for service (see "Service tertiary error codes" on the panel, a second pattern may appear with more detailed information. Not all lights flashing as the primary notification or code. See "Service codes" on page 2-28. Note: If data is double-clicked again, the first ...double-clicked on page 2-30) indicate specific errors. 4513-220, -230 Light patterns and error messages User attendance messages, paper jam errors, and service errors display a light pattern. This may be all lights flash immediately, and double-clicking does not change . Doubleclick Primary Codes Secondary ...
... used for service (see "Service tertiary error codes" on the panel, a second pattern may appear with more detailed information. Not all lights flashing as the primary notification or code. See "Service codes" on page 2-28. Note: If data is double-clicked again, the first ...double-clicked on page 2-30) indicate specific errors. 4513-220, -230 Light patterns and error messages User attendance messages, paper jam errors, and service errors display a light pattern. This may be all lights flash immediately, and double-clicking does not change . Doubleclick Primary Codes Secondary ...
Service Manual
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... 8 x Waiting 8 z z Flushing buffer/Resolution reduced 9 ✷ ✷ Not ready 9 z (printer is offline) Close door or Insert Cartridge 10 z Unsupported Flash Option Installed Cancel job 10 z z z z z z Reset printer Restore factory defaults Invalid engine code 11 z z Invalid network code Resolution reduced while 11 ✷ ...system code ✷ z z z z Service error² 13 ✷ ✷ ✷ ✷ ✷ ✷ Printer error³ 13 z z 2-4 Lexmark™ E260d, E260dn z Light on page 2-2 for icon information.
... 8 x Waiting 8 z z Flushing buffer/Resolution reduced 9 ✷ ✷ Not ready 9 z (printer is offline) Close door or Insert Cartridge 10 z Unsupported Flash Option Installed Cancel job 10 z z z z z z Reset printer Restore factory defaults Invalid engine code 11 z z Invalid network code Resolution reduced while 11 ✷ ...system code ✷ z z z z Service error² 13 ✷ ✷ ✷ ✷ ✷ ✷ Printer error³ 13 z z 2-4 Lexmark™ E260d, E260dn z Light on page 2-2 for icon information.
Service Manual
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... Tray 2 14 z z Load Media in Multi-purpose 15 z Feeder or Manual Feeder Load Tray 1 for side 2 of manual 15 z ✷ duplex printing ¹ Toner low light will follow this code. ³ Secondary codes will remain flashing with other primary light sequences. ² Secondary codes, and often a tertiary code, will follow this code.
... Tray 2 14 z z Load Media in Multi-purpose 15 z Feeder or Manual Feeder Load Tray 1 for side 2 of manual 15 z ✷ duplex printing ¹ Toner low light will follow this code. ³ Secondary codes will remain flashing with other primary light sequences. ² Secondary codes, and often a tertiary code, will follow this code.
Service Manual
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...light sequences when replacing the photoconductor Printer Condition Page Replace photoconductor 12 ✷ (printer hard stop) Ready and Replace Photoconductor/Power Save and Replace Photoconductor Demo Mode Ready and Replace Photoconductor Hex Trace Ready and Replace Photoconductor Busy and Replace Photoconductor • Defragmenting Flash... and Replace Photoconductor • Formatting Flash and Replace Photoconductor ...pages and Replace Photoconductor • Programming Flash and Replace Photoconductor Resolution reduced/Flushing buffer...
...light sequences when replacing the photoconductor Printer Condition Page Replace photoconductor 12 ✷ (printer hard stop) Ready and Replace Photoconductor/Power Save and Replace Photoconductor Demo Mode Ready and Replace Photoconductor Hex Trace Ready and Replace Photoconductor Busy and Replace Photoconductor • Defragmenting Flash... and Replace Photoconductor • Formatting Flash and Replace Photoconductor ...pages and Replace Photoconductor • Programming Flash and Replace Photoconductor Resolution reduced/Flushing buffer...
Service Manual
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... to exit Hex Trace. Hex Trace Ready x Meaning The printer is in the Ready mode, and Hex Trace is defragmenting, formatting, or programming Flash. Waiting z z Meaning The printer is on when the printing stops. • Press and release Cancel to cancel printing. • Press and.... • Press and release Cancel to cancel the print job. • Press and hold Cancel to reset the printer. 2-8 Lexmark™ E260d, E260dn The Ready light flashes as the pages print. Action • Advanced users can use Hex Trace to help troubleshoot printing problems. After resolving the problem, ...
... to exit Hex Trace. Hex Trace Ready x Meaning The printer is in the Ready mode, and Hex Trace is defragmenting, formatting, or programming Flash. Waiting z z Meaning The printer is on when the printing stops. • Press and release Cancel to cancel printing. • Press and.... • Press and release Cancel to cancel the print job. • Press and hold Cancel to reset the printer. 2-8 Lexmark™ E260d, E260dn The Ready light flashes as the pages print. Action • Advanced users can use Hex Trace to help troubleshoot printing problems. After resolving the problem, ...
Service Manual
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... options attached 26 z Unsupported Flash in slot 1 27 z z Unformatted Flash 27 z z Install MICR ...cartridge 27 z MICR cartridge empty 27 ✷ z z z z z z z ✷ z ✷ z ✷ ✷ ✷ z ✷ z z ✷ z z z z z z z z z z z ✷ z ✷ z z z z z z z z z z z z z ✷ ✷ z Diagnostics information 2-17 4513-220, -230 Common light sequences for help. Press and release Continue twice quickly to go for printer errors When the Error and Continue lights...
... options attached 26 z Unsupported Flash in slot 1 27 z z Unformatted Flash 27 z z Install MICR ...cartridge 27 z MICR cartridge empty 27 ✷ z z z z z z z ✷ z ✷ z ✷ ✷ ✷ z ✷ z z ✷ z z z z z z z z z z z ✷ z ✷ z z z z z z z z z z z z z ✷ ✷ z Diagnostics information 2-17 4513-220, -230 Common light sequences for help. Press and release Continue twice quickly to go for printer errors When the Error and Continue lights...
Service Manual
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... The toner cartridge is getting low, or a defective toner cartridge has been detected. The option will be ignored. 2-26 Lexmark™ E260d, E260dn Action • Press and release Continue to clear the light sequence and continue processing the print job. • Turn the printer off . • Remove the toner cartridge, and shake it... the life, or replace the toner cartridge if it with a supported toner cartridge. • Turn the printer on . Action Press Continue briefly to too many flash options have been attached.
... The toner cartridge is getting low, or a defective toner cartridge has been detected. The option will be ignored. 2-26 Lexmark™ E260d, E260dn Action • Press and release Continue to clear the light sequence and continue processing the print job. • Turn the printer off . • Remove the toner cartridge, and shake it... the life, or replace the toner cartridge if it with a supported toner cartridge. • Turn the printer on . Action Press Continue briefly to too many flash options have been attached.
Service Manual
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...; ✷ ✷ ✷ ✷ ✷ 2-28 Lexmark™ E260d, E260dn Contact the next level of support. Double-click again to see the secondary code. When all lights flashing as the primary notification or code. Service primary code Tertiary Codes Lights Primary code for more information. • The tertiary light pattern indicates the fan has stalled. Double...
...; ✷ ✷ ✷ ✷ ✷ 2-28 Lexmark™ E260d, E260dn Contact the next level of support. Double-click again to see the secondary code. When all lights flashing as the primary notification or code. Service primary code Tertiary Codes Lights Primary code for more information. • The tertiary light pattern indicates the fan has stalled. Double...
Service Manual
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...90x ✷ ✷ ✷ 901: Timer service slow ✷ ✷ ✷ 2-30 Lexmark™ E260d, E260dn See "Diagnostics mode selections" on page 4-6. For brevity, this symbol appears, there is a danger from... the error. See "Controller board removal" on page 3-8. Service tertiary error codes: controller software Lights Service secondary codes: 90x ✷ Service tertiary codes 900: Service RIP software error ✷ 901: Service engine flash...
...90x ✷ ✷ ✷ 901: Timer service slow ✷ ✷ ✷ 2-30 Lexmark™ E260d, E260dn See "Diagnostics mode selections" on page 4-6. For brevity, this symbol appears, there is a danger from... the error. See "Controller board removal" on page 3-8. Service tertiary error codes: controller software Lights Service secondary codes: 90x ✷ Service tertiary codes 900: Service RIP software error ✷ 901: Service engine flash...
Service Manual
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... ✷ 984: Service paper port communication failure ✷ ✷ 2-34 Lexmark™ E260d, E260dn Replace the controller board assembly. 4513-220, -230 Network error Indicates an error ...in the paper port. Service tertiary error codes: network error Lights Service secondary codes: ... checksum while programming port ✷ ✷ 979: Flash parts failed while programming port ✷ ✷ ✷ Paper port communication error Indicates a communication error...
... ✷ 984: Service paper port communication failure ✷ ✷ 2-34 Lexmark™ E260d, E260dn Replace the controller board assembly. 4513-220, -230 Network error Indicates an error ...in the paper port. Service tertiary error codes: network error Lights Service secondary codes: ... checksum while programming port ✷ ✷ 979: Flash parts failed while programming port ✷ ✷ ✷ Paper port communication error Indicates a communication error...
Service Manual
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...Press and release three times until all the lights flash to help isolate print quality problems, like streaking, print test pages using the print quality test pages. See "POST symptom table" on the right side for solutions to the home state (four top lights on the lens. Try a different PC... cartridge (not a FRU) Printhead LVPS/HVPS Controller board Action Remove the toner cartridge, and gently shake it to isolate problems such as light or toner streaks. Blank pages can be ground except for blockage. • Blank pages typically are caused by a defective printhead assembly, ...
...Press and release three times until all the lights flash to help isolate print quality problems, like streaking, print test pages using the print quality test pages. See "POST symptom table" on the right side for solutions to the home state (four top lights on the lens. Try a different PC... cartridge (not a FRU) Printhead LVPS/HVPS Controller board Action Remove the toner cartridge, and gently shake it to isolate problems such as light or toner streaks. Blank pages can be ground except for blockage. • Blank pages typically are caused by a defective printhead assembly, ...
Service Manual
Page 87
... the printer. These items are samples only and may not match your specific machine. The Configuration menu group contains a set of the lights flash, then release the button. Turn off the printer. 2. Turn on page 3-4. See "Configuration menu selections" on the printer while pressing... by pressing and holding Cancel . 4. Close the front access door once the Error light displays. 1. Print Diagnostic menus by the nonindented items listed along the left edge of the lights flash, then release the button. Diagnostic aids 4513-220, -230 Accessing service menus There ...
... the printer. These items are samples only and may not match your specific machine. The Configuration menu group contains a set of the lights flash, then release the button. Turn off the printer. 2. Turn on page 3-4. See "Configuration menu selections" on the printer while pressing... by pressing and holding Cancel . 4. Close the front access door once the Error light displays. 1. Print Diagnostic menus by the nonindented items listed along the left edge of the lights flash, then release the button. Diagnostic aids 4513-220, -230 Accessing service menus There ...
Service Manual
Page 90
... photoconductor message should be cleared only when the photoconductor kit has been replaced. 3-4 Lexmark™ E260d, E260dn Turn on the printer while pressing and holding until all of the lights flash. Help isolate printing problems when unexpected characters print or characters are reset to factory default...in the Parallel menu, Network menu, and USB menu. • All downloaded resources (fonts, macros, and symbol sets) in flash memory are deleted. Sometimes resetting the printer to the original settings solves formatting problems. All menu items are missing. Close the front ...
... photoconductor message should be cleared only when the photoconductor kit has been replaced. 3-4 Lexmark™ E260d, E260dn Turn on the printer while pressing and holding until all of the lights flash. Help isolate printing problems when unexpected characters print or characters are reset to factory default...in the Parallel menu, Network menu, and USB menu. • All downloaded resources (fonts, macros, and symbol sets) in flash memory are deleted. Sometimes resetting the printer to the original settings solves formatting problems. All menu items are missing. Close the front ...
Service Manual
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..., and the last one blank. Off (default) On Defaults Change sizes and designations to begin . Press and hold until the lights flash to metric. None Cont Prt Duplex Tray 1 Continuously print pages containing cross lines, printer information, and margin settings. None Print... margin settings. Print the menu page by PPDS interpreter. Follow the instructions on None page 3-9 for more information. 3-8 Lexmark™ E260d, E260dn Cont Prt Simplex Tray 1 Continuously print pages containing cross lines, printer information, and margin settings. None Configuration ID Allow ...
..., and the last one blank. Off (default) On Defaults Change sizes and designations to begin . Press and hold until the lights flash to metric. None Cont Prt Duplex Tray 1 Continuously print pages containing cross lines, printer information, and margin settings. None Print... margin settings. Print the menu page by PPDS interpreter. Follow the instructions on None page 3-9 for more information. 3-8 Lexmark™ E260d, E260dn Cont Prt Simplex Tray 1 Continuously print pages containing cross lines, printer information, and margin settings. None Configuration ID Allow ...