User Guide
Page 5
...and administrator information 92 Restoring the factory default settings...92 Clearing jams 93 Avoiding jams...93 Accessing jam areas...93 Understanding jam lights and access locations...94 Clearing jams behind the photoconductor kit and toner cartridge 98 Clearing jams from the standard exit bin...100... with ...107 Remove paper from standard output bin...107 31 Defective cartridge...107 32.yy Replace unsupported cartridge ...107 58 Too many flash options installed ...107 58 Too many trays attached ...108 59 Incompatible tray ...108 88 Replace toner ...108 Solving basic printer problems......
...and administrator information 92 Restoring the factory default settings...92 Clearing jams 93 Avoiding jams...93 Accessing jam areas...93 Understanding jam lights and access locations...94 Clearing jams behind the photoconductor kit and toner cartridge 98 Clearing jams from the standard exit bin...100... with ...107 Remove paper from standard output bin...107 31 Defective cartridge...107 32.yy Replace unsupported cartridge ...107 58 Too many flash options installed ...107 58 Too many trays attached ...108 59 Incompatible tray ...108 88 Replace toner ...108 Solving basic printer problems......
User Guide
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... feeder 103 2-sided printing 56 31 Defective cartridge 107 32.yy Replace unsupported cartridge 107 550-sheet drawer installing 19 58 Too many flash options installed 107 58 Too many trays attached 108 59 Incompatible tray 108 88 Replace toner 108 A attaching cables 22 B booklet printing... 106 collate setting Finishing menu 67 configurations printer 11 conserving supplies 26 contacting Customer Support 123 control panel, printer 29, 36 buttons 14 lights 14 Custom Types menu 72 D Default Source menu 67 documents, printing from Macintosh computer 55 from Windows 55 duplex printing 56 manual 56...
... feeder 103 2-sided printing 56 31 Defective cartridge 107 32.yy Replace unsupported cartridge 107 550-sheet drawer installing 19 58 Too many flash options installed 107 58 Too many trays attached 108 59 Incompatible tray 108 88 Replace toner 108 A attaching cables 22 B booklet printing... 106 collate setting Finishing menu 67 configurations printer 11 conserving supplies 26 contacting Customer Support 123 control panel, printer 29, 36 buttons 14 lights 14 Custom Types menu 72 D Default Source menu 67 documents, printing from Macintosh computer 55 from Windows 55 duplex printing 56 manual 56...
User Guide
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...moving 90 selecting a location 10 shipping 91 printer control panel 29, 36 buttons 14 lights 14 printer messages 31 Defective cartridge 107 32.yy Replace unsupported cartridge 107 58 Too many flash options installed 107 58 Too many trays attached 108 59 Incompatible tray 108 88 Replace ...of the paper 56 print quality test pages 62, 114 publications, finding 9 Q Quality menu 79 R recycled paper using 26 recycling Lexmark packaging 28 Lexmark products 28 toner cartridges 28 WEEE statement 126 Remove paper from standard output bin 107 replacing photoconductor kit 87 toner cartridge 85 reprint ...
...moving 90 selecting a location 10 shipping 91 printer control panel 29, 36 buttons 14 lights 14 printer messages 31 Defective cartridge 107 32.yy Replace unsupported cartridge 107 58 Too many flash options installed 107 58 Too many trays attached 108 59 Incompatible tray 108 88 Replace ...of the paper 56 print quality test pages 62, 114 publications, finding 9 Q Quality menu 79 R recycled paper using 26 recycling Lexmark packaging 28 Lexmark products 28 toner cartridges 28 WEEE statement 126 Remove paper from standard output bin 107 replacing photoconductor kit 87 toner cartridge 85 reprint ...
Service Manual
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... printer such as a paper jam, then the panel lights indicate the problem. See "Common primary light patterns" on page 2-4 for correct POST functioning of the base printer by observing the following process: 1. Lights then flash on , it performs a POST. The printer cycles down into standby mode, and lights solid. 2-2 Lexmark™ E260d, E260dn Check for more information. 5.
... printer such as a paper jam, then the panel lights indicate the problem. See "Common primary light patterns" on page 2-4 for correct POST functioning of the base printer by observing the following process: 1. Lights then flash on , it performs a POST. The printer cycles down into standby mode, and lights solid. 2-2 Lexmark™ E260d, E260dn Check for more information. 5.
Service Manual
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...Secondary Codes All service errors are indicated by all initial level light patterns have secondary patterns. Contact the next level of support. Diagnostics information 2-3 In which has the error. If is needed. Not all lights flashing as the primary notification or code. Note: If data is ...sent to the printer and all lights flash immediately, and double-clicking does not change . The secondary code indicates an area or...
...Secondary Codes All service errors are indicated by all initial level light patterns have secondary patterns. Contact the next level of support. Diagnostics information 2-3 In which has the error. If is needed. Not all lights flashing as the primary notification or code. Note: If data is ...sent to the printer and all lights flash immediately, and double-clicking does not change . The secondary code indicates an area or...
Service Manual
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... 8 x Waiting 8 z z Flushing buffer/Resolution reduced 9 ✷ ✷ Not ready 9 z (printer is offline) Close door or Insert Cartridge 10 z Unsupported Flash Option Installed Cancel job 10 z z z z z z Reset printer Restore factory defaults Invalid engine code 11 z z Invalid network code Resolution reduced while 11 ✷ ...system code ✷ z z z z Service error² 13 ✷ ✷ ✷ ✷ ✷ ✷ Printer error³ 13 z z 2-4 Lexmark™ E260d, E260dn z Light on page 2-2 for icon information.
... 8 x Waiting 8 z z Flushing buffer/Resolution reduced 9 ✷ ✷ Not ready 9 z (printer is offline) Close door or Insert Cartridge 10 z Unsupported Flash Option Installed Cancel job 10 z z z z z z Reset printer Restore factory defaults Invalid engine code 11 z z Invalid network code Resolution reduced while 11 ✷ ...system code ✷ z z z z Service error² 13 ✷ ✷ ✷ ✷ ✷ ✷ Printer error³ 13 z z 2-4 Lexmark™ E260d, E260dn z Light on page 2-2 for icon information.
Service Manual
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... Manual Feeder Load Tray 1 for side 2 of manual 15 z ✷ duplex printing ¹ Toner low light will follow this code. ³ Secondary codes will remain flashing with other primary light sequences. z z z z z z ✷ z x z ✷ z ✷ z z z z z z Diagnostics information 2-5 Common light sequences when the toner is low Printer Condition Page Toner low¹ 11 Ready and Toner...
... Manual Feeder Load Tray 1 for side 2 of manual 15 z ✷ duplex printing ¹ Toner low light will follow this code. ³ Secondary codes will remain flashing with other primary light sequences. z z z z z z ✷ z x z ✷ z ✷ z z z z z z Diagnostics information 2-5 Common light sequences when the toner is low Printer Condition Page Toner low¹ 11 Ready and Toner...
Service Manual
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...light sequences when replacing the photoconductor Printer Condition Page Replace photoconductor 12 ✷ (printer hard stop) Ready and Replace Photoconductor/Power Save and Replace Photoconductor Demo Mode Ready and Replace Photoconductor Hex Trace Ready and Replace Photoconductor Busy and Replace Photoconductor • Defragmenting Flash... and Replace Photoconductor • Formatting Flash and Replace Photoconductor ...pages and Replace Photoconductor • Programming Flash and Replace Photoconductor Resolution reduced/Flushing buffer...
...light sequences when replacing the photoconductor Printer Condition Page Replace photoconductor 12 ✷ (printer hard stop) Ready and Replace Photoconductor/Power Save and Replace Photoconductor Demo Mode Ready and Replace Photoconductor Hex Trace Ready and Replace Photoconductor Busy and Replace Photoconductor • Defragmenting Flash... and Replace Photoconductor • Formatting Flash and Replace Photoconductor ...pages and Replace Photoconductor • Programming Flash and Replace Photoconductor Resolution reduced/Flushing buffer...
Service Manual
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The Ready light flashes as the pages print. Hex Trace Ready x Meaning The printer is in the Ready mode, and Hex Trace is waiting until a print timeout occurs, or ... z z Meaning The printer is active. Wait for the message to clear. • Press and hold Cancel to reset the printer. 2-8 Lexmark™ E260d, E260dn The Ready light is defragmenting, formatting, or programming Flash. Action • Advanced users can use Hex Trace to help troubleshoot printing problems. After resolving the problem, turn off the printer...
The Ready light flashes as the pages print. Hex Trace Ready x Meaning The printer is in the Ready mode, and Hex Trace is waiting until a print timeout occurs, or ... z z Meaning The printer is active. Wait for the message to clear. • Press and hold Cancel to reset the printer. 2-8 Lexmark™ E260d, E260dn The Ready light is defragmenting, formatting, or programming Flash. Action • Advanced users can use Hex Trace to help troubleshoot printing problems. After resolving the problem, turn off the printer...
Service Manual
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...light sequences for help. The following table shows what these light sequences mean and where to display the secondary error code light sequence. Printer Condition Page Complex page 20 z Insufficient collation area 21 z Defective flash... cartridge / invalid 25 z ✷ refill Missing / Defective toner 26 z z cartridge Unsupported toner cartridge 26 z Too many options attached 26 z Unsupported Flash in slot 1 27 z z Unformatted Flash 27 z z Install MICR cartridge 27 z MICR cartridge empty 27 ✷ z z z z z z z ✷ z ✷ z ✷...
...light sequences for help. The following table shows what these light sequences mean and where to display the secondary error code light sequence. Printer Condition Page Complex page 20 z Insufficient collation area 21 z Defective flash... cartridge / invalid 25 z ✷ refill Missing / Defective toner 26 z z cartridge Unsupported toner cartridge 26 z Too many options attached 26 z Unsupported Flash in slot 1 27 z z Unformatted Flash 27 z z Install MICR cartridge 27 z MICR cartridge empty 27 ✷ z z z z z z z ✷ z ✷ z ✷...
Service Manual
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... shake it to clear the light sequence and continue processing the print job. • Turn the printer off. • Remove the toner cartridge, and replace it is not supported by the printer. The option will be ignored. 2-26 Lexmark™ E260d, E260dn Action Press Continue briefly to too many flash options have been attached...
... shake it to clear the light sequence and continue processing the print job. • Turn the printer off. • Remove the toner cartridge, and replace it is not supported by the printer. The option will be ignored. 2-26 Lexmark™ E260d, E260dn Action Press Continue briefly to too many flash options have been attached...
Service Manual
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...; ✷ ✷ ✷ 2-28 Lexmark™ E260d, E260dn Service primary code Tertiary Codes Lights Primary code for more information. • The tertiary light pattern indicates the fan has stalled. Contact the next level of support. Tertiary codes (shown on the following example: • The primary light pattern indicates a service error (all lights flash, double-click to see...
...; ✷ ✷ ✷ 2-28 Lexmark™ E260d, E260dn Service primary code Tertiary Codes Lights Primary code for more information. • The tertiary light pattern indicates the fan has stalled. Contact the next level of support. Tertiary codes (shown on the following example: • The primary light pattern indicates a service error (all lights flash, double-click to see...
Service Manual
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...10039; ✷ 903: Service engine software error ✷ ✷ ✷ 904: Service engine software error ✷ ✷ 905: Interface violation by all lights flashing which can be reviewed through the Diagnostics Menu. See "Controller board removal" on page 3-8. CAUTION: When this indication is performed which indicate a faulty programming process... ✷ 906: Service engine software error ✷ ✷ ✷ Service watchdog: 90x ✷ ✷ ✷ 901: Timer service slow ✷ ✷ ✷ 2-30 Lexmark™ E260d, E260dn
...10039; ✷ 903: Service engine software error ✷ ✷ ✷ 904: Service engine software error ✷ ✷ 905: Interface violation by all lights flashing which can be reviewed through the Diagnostics Menu. See "Controller board removal" on page 3-8. CAUTION: When this indication is performed which indicate a faulty programming process... ✷ 906: Service engine software error ✷ ✷ ✷ Service watchdog: 90x ✷ ✷ ✷ 901: Timer service slow ✷ ✷ ✷ 2-30 Lexmark™ E260d, E260dn
Service Manual
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...✷ 984: Service paper port communication failure ✷ ✷ 2-34 Lexmark™ E260d, E260dn 4513-220, -230 Network error Indicates an error in the paper port. Service tertiary error codes: network error Lights Service secondary codes: 97x ✷ ✷ ✷ ✷ Service ...network error ✷ ✷ ✷ ✷ 978: Bad checksum while programming port ✷ ✷ 979: Flash parts failed while programming port ✷ ✷ ✷ Paper port communication error Indicates a communication error in the network circuitry.
...✷ 984: Service paper port communication failure ✷ ✷ 2-34 Lexmark™ E260d, E260dn 4513-220, -230 Network error Indicates an error in the paper port. Service tertiary error codes: network error Lights Service secondary codes: 97x ✷ ✷ ✷ ✷ Service ...network error ✷ ✷ ✷ ✷ 978: Bad checksum while programming port ✷ ✷ 979: Flash parts failed while programming port ✷ ✷ ✷ Paper port communication error Indicates a communication error in the network circuitry.
Service Manual
Page 79
... print quality. Turn on the right side for cartridge damage. Wait (approximately 10 seconds). 2. Press and release three times until all the lights flash to expose the photoconductor, resulting in printer service errors unless there is blockage of service. The first page has various fonts and a graphic,...Toner cartridge (not a FRU) Printhead LVPS/HVPS Controller board Action Remove the toner cartridge, and gently shake it to the home state (four top lights on page 2-44 for #4 contact from the front. Try a different toner cartridge and PC kit. • If those fail, then replace the...
... print quality. Turn on the right side for cartridge damage. Wait (approximately 10 seconds). 2. Press and release three times until all the lights flash to expose the photoconductor, resulting in printer service errors unless there is blockage of service. The first page has various fonts and a graphic,...Toner cartridge (not a FRU) Printhead LVPS/HVPS Controller board Action Remove the toner cartridge, and gently shake it to the home state (four top lights on page 2-44 for #4 contact from the front. Try a different toner cartridge and PC kit. • If those fail, then replace the...
Service Manual
Page 87
...menu group are similar to move through the menu settings (indicated by the nonindented items listed along the left edge of the lights flash, then release the button. Printing menus Print Configuration menus by following steps 1-3 above. Moving around the menu "Configuration Menu printout...release to the instructions printed by pressing and holding Continue until all of the lights flash, then release the button. Open the front access door. 3. Close the front access door once the Error light displays. See "Configuration menu selections" on page 3-8. The Diagnostic menu group...
...menu group are similar to move through the menu settings (indicated by the nonindented items listed along the left edge of the lights flash, then release the button. Printing menus Print Configuration menus by following steps 1-3 above. Moving around the menu "Configuration Menu printout...release to the instructions printed by pressing and holding Continue until all of the lights flash, then release the button. Open the front access door. 3. Close the front access door once the Error light displays. See "Configuration menu selections" on page 3-8. The Diagnostic menu group...
Service Manual
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...The replace photoconductor message should be cleared only when the photoconductor kit has been replaced. 3-4 Lexmark™ E260d, E260dn Close the front access door once the Error light displays. Sometimes resetting the printer to the original settings solves formatting problems. All menu items are...• All downloaded resources (fonts, macros, and symbol sets) in flash memory are unaffected. Open the front access door. 3. Turn on the printer while pressing and holding until all of the lights flash. Print menus by providing information about what the printer is blank. Resources...
...The replace photoconductor message should be cleared only when the photoconductor kit has been replaced. 3-4 Lexmark™ E260d, E260dn Close the front access door once the Error light displays. Sometimes resetting the printer to the original settings solves formatting problems. All menu items are...• All downloaded resources (fonts, macros, and symbol sets) in flash memory are unaffected. Open the front access door. 3. Turn on the printer while pressing and holding until all of the lights flash. Print menus by providing information about what the printer is blank. Resources...
Service Manual
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... function is ignored by pressing and holding Cancel . 4. None Edge to print. U.S. (default) Non-U.S. Press and hold until the lights flash. None Cont Prt Duplex Tray 1 Continuously print pages containing cross lines, printer information, and margin settings. Press to stop . None...below. None Print History Print history of the lights flash. 4513-220, -230 Diagnostics mode selections To enter the Diagnostics mode: 1. Follow the instructions on None page 3-9 for more information. 3-8 Lexmark™ E260d, E260dn Open the front access door. 3. None ...
... function is ignored by pressing and holding Cancel . 4. None Edge to print. U.S. (default) Non-U.S. Press and hold until the lights flash. None Cont Prt Duplex Tray 1 Continuously print pages containing cross lines, printer information, and margin settings. Press to stop . None...below. None Print History Print history of the lights flash. 4513-220, -230 Diagnostics mode selections To enter the Diagnostics mode: 1. Follow the instructions on None page 3-9 for more information. 3-8 Lexmark™ E260d, E260dn Open the front access door. 3. None ...