Quick Reference
Page 1
... Paper Type. Note: The Paper Size and Type settings will be attached to access the Paper menu, depending on the printer control panel. Loading paper and specialty media 1 Do not remove trays while a job prints or when the Busy light sequence appears on your Web browser. If the printer is connected to a computer by a USB or parallel cable, use one of the following utilities to the printer at one time. Only one of the following : • For Windows users, click File...
... Paper Type. Note: The Paper Size and Type settings will be attached to access the Paper menu, depending on the printer control panel. Loading paper and specialty media 1 Do not remove trays while a job prints or when the Busy light sequence appears on your Web browser. If the printer is connected to a computer by a USB or parallel cable, use one of the following utilities to the printer at one time. Only one of the following : • For Windows users, click File...
Maintenance Guide
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... connected to menu item Purpose of menu item From the Quality menu, you can select Lets you do not know the IP address of Duplex. images on a sheet of a sheet. Maintaining the printer 4 released on one side of paper or specialty media. Checking the status of supplies A message appears on both sides of a sheet of the printer, print a network setup page and locate the IP address in the TCP/IP section. 2 Click Device Status. Checking the status of supplies from 1 (lightest setting...
... connected to menu item Purpose of menu item From the Quality menu, you can select Lets you do not know the IP address of Duplex. images on a sheet of a sheet. Maintaining the printer 4 released on one side of paper or specialty media. Checking the status of supplies A message appears on both sides of a sheet of the printer, print a network setup page and locate the IP address in the TCP/IP section. 2 Click Device Status. Checking the status of supplies from 1 (lightest setting...
User Guide
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...Troubleshooting 106 Understanding printer messages...106 Close door...106 Load with ...106 Load with ...106 Load with ...106 Load with ...106 Load manual feeder with ...106 Load manual feeder with ...107 Load manual feeder with ...107 Remove paper from standard output bin...107 31 Defective cartridge...107 32.yy Replace unsupported cartridge ...107 58 Too many flash options installed ...107 58 Too many trays attached ...108 59 Incompatible tray ...108 88 Replace toner ...108 Solving basic printer problems...108 Solving printing problems...109 Jobs do not print...109 Multiple-language...
...Troubleshooting 106 Understanding printer messages...106 Close door...106 Load with ...106 Load with ...106 Load with ...106 Load with ...106 Load manual feeder with ...106 Load manual feeder with ...107 Load manual feeder with ...107 Remove paper from standard output bin...107 31 Defective cartridge...107 32.yy Replace unsupported cartridge ...107 58 Too many flash options installed ...107 58 Too many trays attached ...108 59 Incompatible tray ...108 88 Replace toner ...108 Solving basic printer problems...108 Solving printing problems...109 Jobs do not print...109 Multiple-language...
User Guide
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... setup instructions: • Connecting the printer • Installing the printer software Additional setup and instructions for using the printer: • Selecting and storing paper and specialty media • Loading paper • Performing printing depending on your printer model • Configuring printer settings • Viewing and printing documents and photos • Setting up and using printer software • Setting up and configuring the printer on a network, depending on the Lexmark Web site at http://support.lexmark.com. For updates, check our Web site at http://support...
... setup instructions: • Connecting the printer • Installing the printer software Additional setup and instructions for using the printer: • Selecting and storing paper and specialty media • Loading paper • Performing printing depending on your printer model • Configuring printer settings • Viewing and printing documents and photos • Setting up and using printer software • Setting up and configuring the printer on a network, depending on the Lexmark Web site at http://support.lexmark.com. For updates, check our Web site at http://support...
User Guide
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... installs with your operating system: • For Windows users, access the Paper menu through the Local Printer Settings Utility. • For Macintosh users, access the Paper menu through the Printer Settings. One of the printer in the printer menus. Loading the standard 250-sheet tray The printer has two trays to the printer at a time. Only one of a Web browser. The factory default paper type setting is a user-defined setting that are not preset in the address bar of the following Universal size settings for the Universal paper size...
... installs with your operating system: • For Windows users, access the Paper menu through the Local Printer Settings Utility. • For Macintosh users, access the Paper menu through the Printer Settings. One of the printer in the printer menus. Loading the standard 250-sheet tray The printer has two trays to the printer at a time. Only one of a Web browser. The factory default paper type setting is a user-defined setting that are not preset in the address bar of the following Universal size settings for the Universal paper size...
User Guide
Page 49
... long paper. Single-sided paper labels designed for laser printers are supported for occasional use. Feed paper into the feeder. Weight The printer trays can be installed on the printer at a time. For paper smaller than 60 g/m2 (16 lb) might not be stiff enough to Tray 1 250 sheets of paper 150 sheets of A6-size paper 50 paper labels 50 transparencies Tray 2 250 or 550 sheets of paper 50 paper labels Manual feeder 1 sheet of paper 1 sheet of A6-size paper 1 transparency 1 sheet of card stock 1 envelope Notes Vinyl...
... long paper. Single-sided paper labels designed for laser printers are supported for occasional use. Feed paper into the feeder. Weight The printer trays can be installed on the printer at a time. For paper smaller than 60 g/m2 (16 lb) might not be stiff enough to Tray 1 250 sheets of paper 150 sheets of A6-size paper 50 paper labels 50 transparencies Tray 2 250 or 550 sheets of paper 50 paper labels Manual feeder 1 sheet of paper 1 sheet of A6-size paper 1 transparency 1 sheet of card stock 1 envelope Notes Vinyl...
User Guide
Page 65
... a printer connected by USB or parallel cable, access the menus by using the Embedded Web Server. Installing the Local Printer Settings Utility The Local Printer Settings Utility lets you change settings of creating a script, and then click Next. 6 Select Local to install the utility on this utility, you can change and save custom settings in a command file to distribute these settings to designated printers by printing the menu settings and network setup pages. Once selected, these settings for all print jobs...
... a printer connected by USB or parallel cable, access the menus by using the Embedded Web Server. Installing the Local Printer Settings Utility The Local Printer Settings Utility lets you change settings of creating a script, and then click Next. 6 Select Local to install the utility on this utility, you can change and save custom settings in a command file to distribute these settings to designated printers by printing the menu settings and network setup pages. Once selected, these settings for all print jobs...
User Guide
Page 108
Troubleshooting 108 Remove stacked trays one or more of the following : • Replace the toner cartridge. • Press to continue printing. Try one or more of these possibilities, turn the printer back on. Note: Optional trays lock together when stacked. Check the printer power switch. • The printer cable is turned on. This often fixes the problem. Solving basic printer problems If there are basic printer problems, or the printer is unresponsive, make sure: • The power cord...
Troubleshooting 108 Remove stacked trays one or more of the following : • Replace the toner cartridge. • Press to continue printing. Try one or more of these possibilities, turn the printer back on. Note: Optional trays lock together when stacked. Check the printer power switch. • The printer cable is turned on. This often fixes the problem. Solving basic printer problems If there are basic printer problems, or the printer is unresponsive, make sure: • The power cord...
User Guide
Page 133
... parts -Products, supplies, parts, materials (such as toners and inks), software, or interfaces not furnished by Lexmark). Warranty service does not include repair of failures caused by: -Modification or unauthorized attachments -Accidents, misuse, abuse or use inconsistent with Lexmark user's guides, manuals, instructions or guidance -Unsuitable physical or operating environment -Maintenance by a Lexmark warranty, technical support may recover actual damages up to the Remarketer or the Lexmark designated location. ALL INFORMATION, SPECIFICATIONS...
... parts -Products, supplies, parts, materials (such as toners and inks), software, or interfaces not furnished by Lexmark). Warranty service does not include repair of failures caused by: -Modification or unauthorized attachments -Accidents, misuse, abuse or use inconsistent with Lexmark user's guides, manuals, instructions or guidance -Unsuitable physical or operating environment -Maintenance by a Lexmark warranty, technical support may recover actual damages up to the Remarketer or the Lexmark designated location. ALL INFORMATION, SPECIFICATIONS...
User Guide
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... tray 108 88 Replace toner 108 A attaching cables 22 B booklet printing 61 both sides of paper (duplexing) printing manually 56 C cables Ethernet 22 parallel 22 USB 22 calling Customer Support 123 canceling a job from Macintosh 63 from the printer control panel 63 from Windows 63 card stock tips 60 checking an unresponsive printer 108 cleaning exterior of the printer 83 Close front door 106 collate setting Finishing menu 67 configurations printer 11 conserving supplies 26 contacting Customer Support 123 control panel, printer 29, 36 buttons 14 lights 14 Custom Types menu...
... tray 108 88 Replace toner 108 A attaching cables 22 B booklet printing 61 both sides of paper (duplexing) printing manually 56 C cables Ethernet 22 parallel 22 USB 22 calling Customer Support 123 canceling a job from Macintosh 63 from the printer control panel 63 from Windows 63 card stock tips 60 checking an unresponsive printer 108 cleaning exterior of the printer 83 Close front door 106 collate setting Finishing menu 67 configurations printer 11 conserving supplies 26 contacting Customer Support 123 control panel, printer 29, 36 buttons 14 lights 14 Custom Types menu...
User Guide
Page 139
... manual feeder 103 from standard exit bin 100 from standard tray 100 from Tray 1 100 from Tray 2 102 Paper Loading menu 72 paper sizes supported by the printer 52 paper stop, using 46 Paper Texture menu 69 paper types duplex support 53 supported by printer 53 where to load 53 Paper Weight menu 71 parallel port 22 PCL Emul menu 80 photoconductor kit ordering 85 replacing 87 PostScript menu 80 Power Saver adjusting 27 print job canceling from Macintosh 63 canceling from the printer control panel 63 canceling from Windows 63 print quality test pages printing 62, 114 print quality troubleshooting...
... manual feeder 103 from standard exit bin 100 from standard tray 100 from Tray 1 100 from Tray 2 102 Paper Loading menu 72 paper sizes supported by the printer 52 paper stop, using 46 Paper Texture menu 69 paper types duplex support 53 supported by printer 53 where to load 53 Paper Weight menu 71 parallel port 22 PCL Emul menu 80 photoconductor kit ordering 85 replacing 87 PostScript menu 80 Power Saver adjusting 27 print job canceling from Macintosh 63 canceling from the printer control panel 63 canceling from Windows 63 print quality test pages printing 62, 114 print quality troubleshooting...
User Guide
Page 140
...Load manual feeder with 106 Remove paper from standard output bin 107 printer options troubleshooting drawers 112 memory card 113 option not working 112 printer problems, solving basic 108 printer settings configuration sheet printing 22 printing booklet 61 duplex (2-sided) 56 duplex, manual 56 from Macintosh computer 55 from Windows 55 installing printer software 23 menu settings page 61 network setup page 61 on both sides of paper manually 56 on both sides of the paper 56 print quality test pages 62, 114 publications, finding 9 Q Quality menu 79 R recycled paper using 26 recycling Lexmark...
...Load manual feeder with 106 Remove paper from standard output bin 107 printer options troubleshooting drawers 112 memory card 113 option not working 112 printer problems, solving basic 108 printer settings configuration sheet printing 22 printing booklet 61 duplex (2-sided) 56 duplex, manual 56 from Macintosh computer 55 from Windows 55 installing printer software 23 menu settings page 61 network setup page 61 on both sides of paper manually 56 on both sides of the paper 56 print quality test pages 62, 114 publications, finding 9 Q Quality menu 79 R recycled paper using 26 recycling Lexmark...
Service Manual
Page 38
... to clear the light sequence and continue printing. • Replace the photoconductor kit. The printer will not print any more pages until the photoconductor kit is almost full and should be turned on in the driver for this message to appear. Action Remove the toner cartridge, and install a new toner cartridge that matches the region of the installed toner cartridge. Action • Press and release Continue to print a photoconductor kit instruction page. • Replace the photoconductor kit. 2-12 Lexmark...
... to clear the light sequence and continue printing. • Replace the photoconductor kit. The printer will not print any more pages until the photoconductor kit is almost full and should be turned on in the driver for this message to appear. Action Remove the toner cartridge, and install a new toner cartridge that matches the region of the installed toner cartridge. Action • Press and release Continue to print a photoconductor kit instruction page. • Replace the photoconductor kit. 2-12 Lexmark...
Service Manual
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... controller board or network card is displayed. Diagnostics information 2-25 Action Remove the toner cartridge, and install a new toner cartridge that matches the region of the installed toner cartridge. Action • Press and release Continue to clear the light sequence and continue processing the print job. • Turn the printer off. • Remove the toner cartridge, and shake it to the printer. Action Download the valid network code to extend the life, or replace the toner cartridge with a valid toner cartridge. • Replace the toner cartridge...
... controller board or network card is displayed. Diagnostics information 2-25 Action Remove the toner cartridge, and install a new toner cartridge that matches the region of the installed toner cartridge. Action • Press and release Continue to clear the light sequence and continue processing the print job. • Turn the printer off. • Remove the toner cartridge, and shake it to the printer. Action Download the valid network code to extend the life, or replace the toner cartridge with a valid toner cartridge. • Replace the toner cartridge...
Service Manual
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...10039; 979: Flash parts failed while programming port ✷ ✷ ✷ Paper port communication error Indicates a communication error in the network circuitry. 4513-220, -230 Network error Indicates an error in the paper port. Replace the controller board assembly. Lights Service secondary codes: 98x Service tertiary codes: paper port communication error 980: Service paper port communication failure ✷ 981: Service paper port communication failure ✷ ✷ 982: Service paper port communication failure ✷ ✷ 983: Service paper port...
...10039; 979: Flash parts failed while programming port ✷ ✷ ✷ Paper port communication error Indicates a communication error in the network circuitry. 4513-220, -230 Network error Indicates an error in the paper port. Replace the controller board assembly. Lights Service secondary codes: 98x Service tertiary codes: paper port communication error 980: Service paper port communication failure ✷ 981: Service paper port communication failure ✷ ✷ 982: Service paper port communication failure ✷ ✷ 983: Service paper port...
Service Manual
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... Service error codes Service error codes are generally non-recoverable except in an intermittent condition when the printer can occur in printing or standby modes. 921.00 Under temperature during steady state control. Service error codes (9xx) Error Description Engine software service errors 902.xx Engine software error DC pick motor errors 914.00 DC pick motor error 914.01 Lost encoder feedback Transfer service errors 917.00 Transfer service error 917.01 Transfer servo result too low. 917...
... Service error codes Service error codes are generally non-recoverable except in an intermittent condition when the printer can occur in printing or standby modes. 921.00 Under temperature during steady state control. Service error codes (9xx) Error Description Engine software service errors 902.xx Engine software error DC pick motor errors 914.00 DC pick motor error 914.01 Lost encoder feedback Transfer service errors 917.00 Transfer service error 917.01 Transfer servo result too low. 917...
Service Manual
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... display a paper jam. There is damaged. Replace the fuser if the sensor is no test or repair for the faulty switches on the operator panel. Make sure the input paper feed sensors are new and replaced at the same time. Run POST, and check each light for damage. When either of these are incorrect, then see "Controller board service check" on page 2-2. Paper feed service checks Paper jam error indication during POST and/or continuously FRU ACM Manual feed clutch Action Remove the tray...
... display a paper jam. There is damaged. Replace the fuser if the sensor is no test or repair for the faulty switches on the operator panel. Make sure the input paper feed sensors are new and replaced at the same time. Run POST, and check each light for damage. When either of these are incorrect, then see "Controller board service check" on page 2-2. Paper feed service checks Paper jam error indication during POST and/or continuously FRU ACM Manual feed clutch Action Remove the tray...
Service Manual
Page 83
... PC Kit, and recheck before replacing the toner cartridge. The toner cartridge or fuser may be the cause due to define the custom type setting for condition. • Make sure to use the recommended print media (see media types and sizes in the User's Reference). • Use MarkVision™ Professional to excessive page count or defect. The toner cartridge may be partially blocked. Horizontal streaks The toner cartridge or the fuser may be incorrectly set. Replace as needed. Check those settings...
... PC Kit, and recheck before replacing the toner cartridge. The toner cartridge or fuser may be the cause due to define the custom type setting for condition. • Make sure to use the recommended print media (see media types and sizes in the User's Reference). • Use MarkVision™ Professional to excessive page count or defect. The toner cartridge may be partially blocked. Horizontal streaks The toner cartridge or the fuser may be incorrectly set. Replace as needed. Check those settings...
Service Manual
Page 90
... original settings solves formatting problems. All menu items are reset to help evaluate print quality: • A text page with printer information, cartridge information, current margin settings, and a graphic. • One page is gray with the language interpreter or the cable by pressing and holding Continue . 4. Four pages print to the factory default values except: • All settings in the Parallel menu, Network menu, and USB menu. • All downloaded resources (fonts, macros, and symbol sets) in flash memory are missing.
... original settings solves formatting problems. All menu items are reset to help evaluate print quality: • A text page with printer information, cartridge information, current margin settings, and a graphic. • One page is gray with the language interpreter or the cable by pressing and holding Continue . 4. Four pages print to the factory default values except: • All settings in the Parallel menu, Network menu, and USB menu. • All downloaded resources (fonts, macros, and symbol sets) in flash memory are missing.
Service Manual
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... port service check 2-52 parts catalog covers 7-2 electronics 7-4 frame 7-6 options 7-8 power-on self test (POST) 2-2 symptoms 2-44 print history 3-8 print media preventing jams 1-7 trays by model 1-5 types and sizes 1-6 print quality pages 3-4 using 2-53 print quality problems print media 1-7 service check 2-53 solving 2-57 printer symptom table 2-45 printhead service check 2-60 Protocol 3-5 R removals covers front access cover 4-6 procedures 4-2 Reset Factory Defaults 3-4 reset maintenance page counter 3-4 Reset PC Counter 3-4 S safety information xiii safety inspection guide 6-1 service...
... port service check 2-52 parts catalog covers 7-2 electronics 7-4 frame 7-6 options 7-8 power-on self test (POST) 2-2 symptoms 2-44 print history 3-8 print media preventing jams 1-7 trays by model 1-5 types and sizes 1-6 print quality pages 3-4 using 2-53 print quality problems print media 1-7 service check 2-53 solving 2-57 printer symptom table 2-45 printhead service check 2-60 Protocol 3-5 R removals covers front access cover 4-6 procedures 4-2 Reset Factory Defaults 3-4 reset maintenance page counter 3-4 Reset PC Counter 3-4 S safety information xiii safety inspection guide 6-1 service...