Lexmark 250dn Support Question
Lexmark 250dn Support Question
Find answers below for this question about Lexmark 250dn - E B/W Laser Printer.Need a Lexmark 250dn manual? We have 3 online manuals for this item!
Question posted by wkc on December 2nd, 2011
Lexmark 250dn Printer Not Printing
New printer photo kit installed, service light still on pronter not printing and no error message shows. What might the problem and the cost of parts/kit to fix it
Current Answers
Answer #1: Posted by LexmarkListens on December 5th, 2011 10:17 AM
LexmarkListens
Member since:
July 1st, 2011 Points: 1,410,540
Member since:
July 1st, 2011 Points: 1,410,540
Make sure that the photoconduct kit is properly installed.
Also, if you have installed a new pc unit, it is recommended to reset the photoconductor page count.
Please follow the steps below:
With the printer powered on, open the front door/cover.
Press and hold the cancel button () until all the lights flash. This indicates that the photoconductor page count has been reset.
Release the button and close the front door/cover.
If this does not clear the PC Life Warning or Replace Photoconductor message, power off the printer and attempt this procedure again from Step 1. If the error remains after two attempts, confirm that:
- The correct photoconductor unit is installed. The part number on the photoconductor unit should be E250X22G. If it is not, install the correct photoconductor unit into the printer.
- The photoconductor unit has not been refurbished by a third party and is not damaged in any way. If the photoconductor unit was refurbished by a third party or appears to be damaged, try replacing it before seeking service on the printer.
If the error message persists, the printer may require service to correct the issue. Please send me an email on the address provicded below or you may contact Lexmark Technical Support.
Lexmark Listens
Phone:
USA: 1-800-539-6275
Canada: (877) 856-5540
UK: 0800 121 4726
South Africa: 0800 981 435
Related Lexmark 250dn Manual Pages
Quick Reference - Page 3
... Ready / Power Saver
Continue
Toner Low / Error Replace PC Kit
Load Paper
Paper Jam
Ready
Busy
Hex Trace Ready
Waiting
Flushing / Resolution reduced
Not ready (printer is offline)
Close door
Insufficient collation area / Insufficient memory
Understanding the control panel lights 3 Understanding the control panel lights
The control panel lights mean different things, depending on , and...
Quick Reference - Page 7
... View Documentation for instructions on installing and using the Local Printer Settings Utility:
Finishing Settings
• Copies • Blank Pages • Collation • Separator Sheets • Separator Source • Multipage Print • Multipage Order • Multipage View • Multipage Border
PostScript Settings
• Print PS Error • Font Priority
Paper Settings...
User's Guide - Page 2
... media to avoid the possibility of harmful emissions. (See Selecting print media on page43.)
• Refer service or repairs, other replacement parts.
2 these available in all countries in the Technical Reference. Trademarks
Lexmark and Lexmark with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING...
User's Guide - Page 4
...78 Ordering a maintenance kit ...78 Recognizing the control panel light sequences 79
Changing the toner cartridge ...80 Changing the photoconductor kit ...82 Recycling Lexmark products ...84
Chapter 9: Troubleshooting 85
General problems ...85 Lexmark Status Messenger Utility ...86 Selecting printer operating mode ...86 Turning on Reduced Curl mode ...86
Print quality problems ...87 Cleaning the...
User's Guide - Page 8
... 11
Error
Toner Low / Replace PC Kit Load Paper Paper Jam
Ready
Busy
11
Hex Trace Ready
12
Waiting
12
Flushing / Resolution
13
reduced
Not ready
13
(printer is offline)
Close door
14
Insufficient collation area 14 / Insufficient memory
8
Lights that are off, on what it means. The following table shows the most common light sequences...
User's Guide - Page 11
...
for the pages to cancel the print
job.
- The Busy message is on
when printing stops.
- The Ready light is
displayed as the pages print. Busy
Light sequence:
• Ready-Blinking
What this light sequence means:
• The printer is ready to reset the printer.
• Printing a directory, a font list, menu settings pages, or
Print Quality Test Pages:
- Wait for the...
User's Guide - Page 22
The following table
shows what these light sequences mean and where to display the secondary error code light sequence. Secondary light sequences
= On
= Blinking
= Slow blink
Empty = Off
Printer Condition
Paper jam at the input sensor*
Page Continue 26
Error
Toner Low / Replace PC Kit Load Paper Paper Jam Ready
Paper jam in the manual 26 feeder
Paper jam...
User's Guide - Page 24
Understanding the control panel lights
Secondary light sequences (continued) = On
= Blinking
= Slow blink
Empty = Off
Printer Condition Invalid engine code
Page Continue 34
Error
Toner Low / Replace PC Kit Load Paper Paper Jam Ready
Invalid network code
34
Toner cartridge region 34 mismatch
Change toner cartridge / 35 invalid refill
Missing / Defective toner 35 cartridge
...
User's Guide - Page 29
Understanding the control panel lights
Complex page
Light sequence:
• Continue-On • Ready-On • Error-On
What this error in the Local Printer Setup Utility.
- Install additional printer memory (see Adding a
memory card on the page is too complex (that is, too large for the printer memory). What you can do:
• Press Continue
to On in...
User's Guide - Page 44
...lexmark.com/ publications. For 60 to 90 g/m2 (16 to let the paper stabilize in the new conditions. Use only paper able to the paper properly, resulting in poor print quality. The printer can cause paper feeding or print...mass of print media. Paper characteristics
The following paper characteristics affect print quality and reliability. Excessive curl can cause paper feeding problems. Curl ...
User's Guide - Page 45
...the resin in toner. Use papers printed with the printer: • Chemically treated papers used by the temperature in fewer paper feeding problems and better print quality. latex inks might not....qualitycontrol/cpypaper.htm.
Recycled paper
Lexmark supports US executive order 13101 which strongly encourages the use in degraded paper handling. Selecting print media
Fiber content
Most high-...
User's Guide - Page 46
....
• To prevent print-quality problems, avoid getting fingerprints on the sheets. • Do not print a large number of labels...printing temperatures may seal the envelopes. excessive curling - Labels
• Do not use labels that have any way - part number 12A5010 for laser printers...Lexmark laser printer transparencies: part number 70X7240 for letter-size transparencies; sealing -
User's Guide - Page 48
... the tray. Have postage stamps attached -
Note: Make sure the paper stack is in the printer. Have excessive curl - Contain windows, holes, perforations, cutouts, or embossments - See the Card... sealed position
• Use only recommended paper. light sequence (see Load print media on our Lexmark Web site at www.lexmark.com/publications for more information about which paper provides...
User's Guide - Page 75
... want the printer to your printer driver (for instructions on installing and using the Local Printer Settings Utility:
Finishing Settings
• Copies • Blank Pages • Collation • Separator Sheets • Separator Source • Multipage Print • Multipage Order • Multipage View • Multipage Border
PostScript Settings
• Print PS Error • Font...
User's Guide - Page 76
... www.lexmark.com, or contact the place where you have to be replaced on your printer. How often the toner cartridge should be replaced depends on which cartridge you purchase and the average amount of toner coverage you bought your print jobs. There are :
Part number Description
Average cartridge yield*
World Wide
E250X22G
Photoconductor kit...
User's Guide - Page 79
...'s time to replace the photoconductor kit.
= On
= Blinking
= Slow blink
Empty = Off
Printer Condition Toner low
Page 16
Continue
Error
Toner Low / Replace PC Kit Load Paper Paper Jam
Ready
Photoconductor kit 17 life warning
Replace
18
photoconductor
(printer hard stop)*
* If the control panel lights display this sequence, the printer will not print any more jobs until the...
User's Guide - Page 84
... the front door. 8 Turn the printer back on page74. Recycling Lexmark products
6 Install the print cartridge assembly into the printer by aligning the green arrows on the guides of the print cartridge assembly with the new photoconductor kit). Note: Print your printer menu settings pages. Recycling Lexmark products
To return Lexmark products to Lexmark for recycling: 1 Visit our Web site...
User's Guide - Page 86
...bin. If you when there are errors requiring printer intervention.
Turning on Reduced Curl mode
If print media is completed.
The Lexmark Status Messenger informs you installed the Lexmark Status Messenger with Windows NT or Windows 2000.
The printer minimizes waste (toner, paper, energy) while maintaining acceptable print quality. The Error light sequence appears. 6 Close the front...
User's Guide - Page 96
...This limited warranty applies to this printer.
The laser system and printer are not considered to be ...new parts, or new and serviceable used parts, which perform like new parts • Is, during normal operation, user maintenance, or prescribed service condition. If you have further questions about recycling options, visit the Lexmark Web site at www.lexmark.com for Class I (1) laser...
User's Guide - Page 97
When warranty service involves the exchange of a product or part, the item replaced becomes the property of all print cartridges, programs, data, and removable storage media (unless directed otherwise by you for bodily injury or damage to the Remarketer or Lexmark, or ship it , or its original contents, are responsible for loss of the warranty...
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