Quick Reference Guide
Page 7
...and order status, warranty, and repair information • Service and support - If you reinstall the operating system for components, such as memory, the hard drive, and the operating system • Customer Care - What Are You Looking For? Upgrade information for your problem. ...drivers, patches, and software updates • Notebook System Software (NSS) - Frequently asked questions • Community - The software 1 Go to support.dell.com, select your region or business segment, and enter your Service Tag. 2 Select Drivers & Downloads and click Go. 3 Click your operating ...
...and order status, warranty, and repair information • Service and support - If you reinstall the operating system for components, such as memory, the hard drive, and the operating system • Customer Care - What Are You Looking For? Upgrade information for your problem. ...drivers, patches, and software updates • Notebook System Software (NSS) - Frequently asked questions • Community - The software 1 Go to support.dell.com, select your region or business segment, and enter your Service Tag. 2 Select Drivers & Downloads and click Go. 3 Click your operating ...
Quick Reference Guide
Page 12
.... Restricting the airflow can damage the computer or cause a fire. 1 2 6 5 1 battery-bay latch release 4 docking-device connector 4 3 2 battery 5 fan air vents 12 Quick Reference Guide 3 memory module cover 6 hard drive
.... Restricting the airflow can damage the computer or cause a fire. 1 2 6 5 1 battery-bay latch release 4 docking-device connector 4 3 2 battery 5 fan air vents 12 Quick Reference Guide 3 memory module cover 6 hard drive
Quick Reference Guide
Page 13
...to significantly increase operating time. Do not puncture, incinerate, disassemble, or expose the battery to help preserve BIOS settings, operate your Dell™ portable computer with your computer. NOTE: Battery operating time (the time the battery can install an optional second battery in...including, but not limited to, the following: • Using optical drives • Using wireless communications devices, PC Cards, ExpressCards, media memory cards, or USB devices • Using high-brightness display settings, 3D screen savers, or other computers with the main battery installed at ...
...to significantly increase operating time. Do not puncture, incinerate, disassemble, or expose the battery to help preserve BIOS settings, operate your Dell™ portable computer with your computer. NOTE: Battery operating time (the time the battery can install an optional second battery in...including, but not limited to, the following: • Using optical drives • Using wireless communications devices, PC Cards, ExpressCards, media memory cards, or USB devices • Using high-brightness display settings, 3D screen savers, or other computers with the main battery installed at ...
Quick Reference Guide
Page 21
... Diagnostics from the Drivers and Utilities media. then, shut down the error code(s) and see "Contacting Dell" in your online User's Guide for one of your system board, keyboard, display, memory, hard drive, etc. • During the assessment, answer any key to start -up, the ...computer boots according to the devices specified in your computer cannot display a screen image, contact Dell (see "Contacting Dell" in the system setup program. 3 When...
... Diagnostics from the Drivers and Utilities media. then, shut down the error code(s) and see "Contacting Dell" in your online User's Guide for one of your system board, keyboard, display, memory, hard drive, etc. • During the assessment, answer any key to start -up, the ...computer boots according to the devices specified in your computer cannot display a screen image, contact Dell (see "Contacting Dell" in the system setup program. 3 When...
Quick Reference Guide
Page 22
... that you select Extended Test from the main menu, the following menu appears. Option Test Memory Test System Exit Function Run the stand-alone memory test Run System Diagnostics Exit the Diagnostics 2 After you to run . Performs a thorough check... of devices in your computer is recommended that appears and press . 5 Type 1 to start the CD menu and press to be run a more . Write down the error code and problem description and contact Dell (see "Contacting Dell...
... that you select Extended Test from the main menu, the following menu appears. Option Test Memory Test System Exit Function Run the stand-alone memory test Run System Diagnostics Exit the Diagnostics 2 After you to run . Performs a thorough check... of devices in your computer is recommended that appears and press . 5 Type 1 to start the CD menu and press to be run a more . Write down the error code and problem description and contact Dell (see "Contacting Dell...
Quick Reference Guide
Page 23
... click the applicable tab described in the following table for all devices attached to your computer or all devices from system setup, memory, and various internal tests, and it displays the information in the device list in the left pane of the screen. To exit the... to the Main Menu screen. Describes the test and may not display the names of the test and any error conditions encountered. The Dell Diagnostics obtains configuration information for more information. Quick Reference Guide 23 Tab Results Errors Help Configuration Parameters Function Displays the results of all the...
... click the applicable tab described in the following table for all devices attached to your computer or all devices from system setup, memory, and various internal tests, and it displays the information in the device list in the left pane of the screen. To exit the... to the Main Menu screen. Describes the test and may not display the names of the test and any error conditions encountered. The Dell Diagnostics obtains configuration information for more information. Quick Reference Guide 23 Tab Results Errors Help Configuration Parameters Function Displays the results of all the...
User's Guide
Page 7
... 76 Accessing the Dell Support Utility 76 Clicking the Dell Support Icon 76 Double-Clicking the Dell Support Icon 77 Drive Problems 77 CD and DVD drive problems 78 Hard drive problems 78 E-Mail, Modem, and Internet Problems 79 Error Messages 80 ... crashes repeatedly 85 A program is designed for an earlier Microsoft® Windows® operating system 85 A solid blue screen appears 85 Other software problems 85 Memory Problems 86 Network Problems 86 General 86 PC Card or ExpressCard Problems 87 Power Problems 87 Ensuring Sufficient Power for Your Computer 88 Docking Power...
... 76 Accessing the Dell Support Utility 76 Clicking the Dell Support Icon 76 Double-Clicking the Dell Support Icon 77 Drive Problems 77 CD and DVD drive problems 78 Hard drive problems 78 E-Mail, Modem, and Internet Problems 79 Error Messages 80 ... crashes repeatedly 85 A program is designed for an earlier Microsoft® Windows® operating system 85 A solid blue screen appears 85 Other software problems 85 Memory Problems 86 Network Problems 86 General 86 PC Card or ExpressCard Problems 87 Power Problems 87 Ensuring Sufficient Power for Your Computer 88 Docking Power...
User's Guide
Page 9
... 107 Before Working Inside Your Computer 107 Hard Drive 108 Returning a Hard Drive to Dell 110 Media Bay 110 Removing the Device Security Screw 110 Removing and Installing Media Bay Devices 111 Hinge Cover 112 Keyboard 113 Memory 115 Subscriber Identity Module (SIM) Card 119 Wireless Cards 119 Wireless Local Area Network...
... 107 Before Working Inside Your Computer 107 Hard Drive 108 Returning a Hard Drive to Dell 110 Media Bay 110 Removing the Device Security Screw 110 Removing and Installing Media Bay Devices 111 Hinge Cover 112 Keyboard 113 Memory 115 Subscriber Identity Module (SIM) Card 119 Wireless Cards 119 Wireless Local Area Network...
User's Guide
Page 13
... • Software upgrades and troubleshooting hints - Online discussion with technical support • Dell Technical Update Service - Proactive e-mail notification of your operating system and search for Dell™ 3.5-inch USB floppy drives, Intel® processors, optical drives, and USB ... installed on your configuration. If you should also reinstall the NSS utility. NSS provides critical updates for components, such as memory, the hard drive, and the operating system • Customer Care - Finding Information 13 Contact information, service call status...
... • Software upgrades and troubleshooting hints - Online discussion with technical support • Dell Technical Update Service - Proactive e-mail notification of your operating system and search for Dell™ 3.5-inch USB floppy drives, Intel® processors, optical drives, and USB ... installed on your configuration. If you should also reinstall the NSS utility. NSS provides critical updates for components, such as memory, the hard drive, and the operating system • Customer Care - Finding Information 13 Contact information, service call status...
User's Guide
Page 25
... you can damage the computer or cause a fire. Do not store your computer to an electrical outlet (see "Memory" on page 29). M E M O R Y M O D U L E C O V E R - D O C K I V E - See the Dell documentation that contains the second memory module (see "Using a Battery" on page 115). CAUTION: Do not block, push objects into, or allow .... Fan noise is running. Releases the battery. B A Y L A T C H R E L E A S E - Bottom View 6 1 2 5 1 battery-bay latch release 4 docking-device connector 4 3 2 battery 5 fan air vents 3 memory module cover 6 hard drive B A T T E R Y -
... you can damage the computer or cause a fire. Do not store your computer to an electrical outlet (see "Memory" on page 29). M E M O R Y M O D U L E C O V E R - D O C K I V E - See the Dell documentation that contains the second memory module (see "Using a Battery" on page 115). CAUTION: Do not block, push objects into, or allow .... Fan noise is running. Releases the battery. B A Y L A T C H R E L E A S E - Bottom View 6 1 2 5 1 battery-bay latch release 4 docking-device connector 4 3 2 battery 5 fan air vents 3 memory module cover 6 hard drive B A T T E R Y -
User's Guide
Page 29
..., you may need to , the following: • Using optical drives • Using wireless communications devices, PC Cards, ExpressCards, media memory cards, or USB devices • Using high-brightness display settings, 3D screen savers, or other computers with your computer. The lithium ion... 29 For optimal computer performance and to significantly increase operating time. NOTE: Because the battery may increase the risk of your Dell™ portable computer with a compatible battery purchased from other power-intensive programs such as standard equipment in the battery bay. ...
..., you may need to , the following: • Using optical drives • Using wireless communications devices, PC Cards, ExpressCards, media memory cards, or USB devices • Using high-brightness display settings, 3D screen savers, or other computers with your computer. The lithium ion... 29 For optimal computer performance and to significantly increase operating time. NOTE: Because the battery may increase the risk of your Dell™ portable computer with a compatible battery purchased from other power-intensive programs such as standard equipment in the battery bay. ...
User's Guide
Page 42
... notifies you that the current resolution and color depth are muted, you create CDs. Adjusting the Volume NOTE: When the speakers are using too much memory and preventing DVD playback, adjust the display properties. 1 Click Start→Control Panel→Display. 2 Click Settings and click and drag the bar in the...
... notifies you that the current resolution and color depth are muted, you create CDs. Adjusting the Volume NOTE: When the speakers are using too much memory and preventing DVD playback, adjust the display properties. 1 Click Start→Control Panel→Display. 2 Click Settings and click and drag the bar in the...
User's Guide
Page 71
...three keyboard status lights located above the keyboard. During normal operation, the keyboard status lights display the current status (on page 93. For more memory modules are installed, remove the modules, then reinstall one at a time) until you can use the status of either On , Off , or...NOTE: After the computer completes POST, the Num Lock light may remain on, depending on page 115). • If the problem persists, contact Dell Support. If the computer malfunctions, however, you have identified a faulty module or reinstalled all modules without error, the lights flash, and then turn...
...three keyboard status lights located above the keyboard. During normal operation, the keyboard status lights display the current status (on page 93. For more memory modules are installed, remove the modules, then reinstall one at a time) until you can use the status of either On , Off , or...NOTE: After the computer completes POST, the Num Lock light may remain on, depending on page 115). • If the problem persists, contact Dell Support. If the computer malfunctions, however, you have identified a faulty module or reinstalled all modules without error, the lights flash, and then turn...
User's Guide
Page 72
...If available, install working graphics occurred. computer's Service Manual). • If the problem persists, contact Dell Support. card/video failure has • If available, install a working memory of the same type into your failure has occurred. A possible keyboard • Reseat the keyboard ... (see "Keyboard" failure has occurred. on page 115). • If the problem persists, contact Dell Support. If the computer starts normally, continue to install additional memory modules (one module and restart the computer. on page 113). • If available, connect an ...
...If available, install working graphics occurred. computer's Service Manual). • If the problem persists, contact Dell Support. card/video failure has • If available, install a working memory of the same type into your failure has occurred. A possible keyboard • Reseat the keyboard ... (see "Keyboard" failure has occurred. on page 115). • If the problem persists, contact Dell Support. If the computer starts normally, continue to install additional memory modules (one module and restart the computer. on page 113). • If available, connect an ...
User's Guide
Page 74
...Windows® desktop; NOTE: If you wait too long and the operating system logo appears, continue to proceed. 6 Select Run the 32 Bit Dell Diagnostics from the boot menu and press . If multiple versions are detected during the Pre-boot System Assessment, write down the error code(s) and ... to continue". 4 Press any questions that appear. • If failures are listed, select the version appropriate for your system board, keyboard, display, memory, hard drive, etc. • During the assessment, answer any key to start the CD menu and press to wait until you see the Microsoft&#...
...Windows® desktop; NOTE: If you wait too long and the operating system logo appears, continue to proceed. 6 Select Run the 32 Bit Dell Diagnostics from the boot menu and press . If multiple versions are detected during the Pre-boot System Assessment, write down the error code(s) and ... to continue". 4 Press any questions that appear. • If failures are listed, select the version appropriate for your system board, keyboard, display, memory, hard drive, etc. • During the assessment, answer any key to start the CD menu and press to wait until you see the Microsoft&#...
User's Guide
Page 75
...the results of devices in the system. This option lists the most common symptoms. 3 If a problem is recommended that you contact Dell, technical support will ask for more thorough check of the problem you have selected the Test System option from the menu below to ... take 10 to run . Displays error conditions encountered, error codes, and the problem description. Troubleshooting 75 Option Test Memory Test System Exit Function Run the stand-alone memory test Run System Diagnostics Exit the Diagnostics 2 After you are having. Performs a thorough check of the test and ...
...the results of devices in the system. This option lists the most common symptoms. 3 If a problem is recommended that you contact Dell, technical support will ask for more thorough check of the problem you have selected the Test System option from the menu below to ... take 10 to run . Displays error conditions encountered, error codes, and the problem description. Troubleshooting 75 Option Test Memory Test System Exit Function Run the stand-alone memory test Run System Diagnostics Exit the Diagnostics 2 After you are having. Performs a thorough check of the test and ...
User's Guide
Page 76
... of all the components installed on your computer or all devices from system setup, memory, and various internal tests, and it displays the information in the device list in the left pane of your computing environment. The Dell Diagnostics obtains configuration information for self-support information, software updates, and health scans of...
... of all the components installed on your computer or all devices from system setup, memory, and various internal tests, and it displays the information in the device list in the left pane of your computing environment. The Dell Diagnostics obtains configuration information for self-support information, software updates, and health scans of...
User's Guide
Page 80
... S I L U R E - The file that you complete these characters in the hard drive bay (see "Contacting Dell" on page 76). A memory module may be faulty or improperly seated. Shut down the 80 Troubleshooting Restart the computer. Ensure that you begin any of paper...T H E D E S T I N A T I O N D R I N G C H A R A C T E R S Do not use a larger capacity disk. Reinstall the memory modules and, if necessary, replace them (see "Contacting Dell" on page 76). the keyword spyware. CAUTION: Before you are trying to copy is usually followed by specific information-for the...
... S I L U R E - The file that you complete these characters in the hard drive bay (see "Contacting Dell" on page 76). A memory module may be faulty or improperly seated. Shut down the 80 Troubleshooting Restart the computer. Ensure that you begin any of paper...T H E D E S T I N A T I O N D R I N G C H A R A C T E R S Do not use a larger capacity disk. Reinstall the memory modules and, if necessary, replace them (see "Contacting Dell" on page 76). the keyword spyware. CAUTION: Before you are trying to copy is usually followed by specific information-for the...
User's Guide
Page 81
..." on page 73). M E M O R Y O D D / E V E N L O G I C F A I L U R E A T A D D R E S S , R E A D V A L U E E X P E C T I L U R E - Then shut down the computer, reinstall the hard drive, and restart the computer. Run the Hard-Disk Drive tests in the Dell Diagnostics (see "Memory" on page 73). For external keyboards, check the cable connection. The software you are attempting to run the program again. M E M O R Y D A T A L I N E F A I L U R E A T A D D R E S S , R E A D V A L U E E X P E C T I O N - Then shut down the...
..." on page 73). M E M O R Y O D D / E V E N L O G I C F A I L U R E A T A D D R E S S , R E A D V A L U E E X P E C T I L U R E - Then shut down the computer, reinstall the hard drive, and restart the computer. Run the Hard-Disk Drive tests in the Dell Diagnostics (see "Memory" on page 73). For external keyboards, check the cable connection. The software you are attempting to run the program again. M E M O R Y D A T A L I N E F A I L U R E A T A D D R E S S , R E A D V A L U E E X P E C T I O N - Then shut down the...
User's Guide
Page 82
... the problem persists, try to charge the battery. TI M E - P L E A S E R U N T H E S YS T E M S E T U P P R O G R A M - N O B O O T D E V I C E A V A I N G S YS T E M N O T F O U N D - N O T E N O U G H M E M O R Y O R R E S O U R C E S . S H U T D O W N F A I L E D - Connect your computer to an electrical outlet to use. D A Y N O T S E T - TI M E R C H I P C O U N T E R 2 F A I L U R E - Reinstall the memory modules (see "Contacting Dell" on the hard drive. The computer cannot find a specific track on page 143). The operating system may have too many programs open is...
... the problem persists, try to charge the battery. TI M E - P L E A S E R U N T H E S YS T E M S E T U P P R O G R A M - N O B O O T D E V I C E A V A I N G S YS T E M N O T F O U N D - N O T E N O U G H M E M O R Y O R R E S O U R C E S . S H U T D O W N F A I L E D - Connect your computer to an electrical outlet to use. D A Y N O T S E T - TI M E R C H I P C O U N T E R 2 F A I L U R E - Reinstall the memory modules (see "Contacting Dell" on the hard drive. The computer cannot find a specific track on page 143). The operating system may have too many programs open is...
