Quick Reference Guide
Page 20
... you print these procedures before you want to test displays in the Product Information Guide. If you are having problems connecting to the Internet, your computer might be infected with spyware. If all tests run the Dell Diagnostics before you begin any of the procedures in this... INFORMATION - • Ensure that the program is related to a software problem. When to support.dell.com and search for the keyword spyware. For more information, go to Use the Dell Diagnostics If you experience a problem with the operating system installed on your computer. • Ensure that the...
... you print these procedures before you want to test displays in the Product Information Guide. If you are having problems connecting to the Internet, your computer might be infected with spyware. If all tests run the Dell Diagnostics before you begin any of the procedures in this... INFORMATION - • Ensure that the program is related to a software problem. When to support.dell.com and search for the keyword spyware. For more information, go to Use the Dell Diagnostics If you experience a problem with the operating system installed on your computer. • Ensure that the...
Quick Reference Guide
Page 23
... the applicable tab described in the left pane of the screen. Displays your computer. 4 If you to customize the test by changing ...Main Menu screen. 6 Remove the Dell Drivers and Utilities media (if applicable). To exit the Dell Diagnostics and restart the computer, close ...the test screen to return to your hardware configuration for the selected device. Describes the test and may not display..., and it displays the information in the device list in the following table for running the test. The Dell Diagnostics obtains configuration...
... the applicable tab described in the left pane of the screen. Displays your computer. 4 If you to customize the test by changing ...Main Menu screen. 6 Remove the Dell Drivers and Utilities media (if applicable). To exit the Dell Diagnostics and restart the computer, close ...the test screen to return to your hardware configuration for the selected device. Describes the test and may not display..., and it displays the information in the device list in the following table for running the test. The Dell Diagnostics obtains configuration...
User's Guide
Page 8
Touch Pad or Mouse Problems 90 Video and Display Problems 91 If the display is blank 91 If the display is difficult to read 92 If only part of the display is readable 92 11 System Setup Program Overview 93 Viewing the System Setup Screens 93 System Setup Screens 94 Commonly Used Settings 94 Changing the ...
Touch Pad or Mouse Problems 90 Video and Display Problems 91 If the display is blank 91 If the display is difficult to read 92 If only part of the display is readable 92 11 System Setup Program Overview 93 Viewing the System Setup Screens 93 System Setup Screens 94 Commonly Used Settings 94 Changing the ...
User's Guide
Page 10
Automated Order-Status Service 141 Problems With Your Order 141 Product Information 141 Returning Items for Warranty Repair or Credit 141 Before You Call 142 Contacting Dell 143 18 Appendix Cleaning Your Computer 145 Computer, Keyboard, and Display 145 Touch Pad 145 Mouse 146 Floppy Drive 146 CDs and DVDs 146 Macrovision Product Notice 147 FCC Notice (U.S. Only 147 FCC Class B 147 Glossary 149 10 Contents
Automated Order-Status Service 141 Problems With Your Order 141 Product Information 141 Returning Items for Warranty Repair or Credit 141 Before You Call 142 Contacting Dell 143 18 Appendix Cleaning Your Computer 145 Computer, Keyboard, and Display 145 Touch Pad 145 Mouse 146 Floppy Drive 146 CDs and DVDs 146 Macrovision Product Notice 147 FCC Notice (U.S. Only 147 FCC Class B 147 Glossary 149 10 Contents
User's Guide
Page 71
... lights located above the keyboard. If the computer starts without error (see "Memory" on page 115). • If the problem persists, contact Dell Support. For more memory modules are installed, remove the modules, then reinstall one at a time) until you can use the... status of the keyboard status lights in this section, follow the safety instructions that shipped with your computer. If the computer malfunctions the individual lights display...
... lights located above the keyboard. If the computer starts without error (see "Memory" on page 115). • If the problem persists, contact Dell Support. For more memory modules are installed, remove the modules, then reinstall one at a time) until you can use the... status of the keyboard status lights in this section, follow the safety instructions that shipped with your computer. If the computer malfunctions the individual lights display...
User's Guide
Page 73
... that you print these procedures before you experience a problem with your computer. • If the problem persists, contact contact Dell Support. NOTE: If your computer cannot display a screen image, contact Dell (see "Contacting Dell" on (or restart) your hard drive. Start the Dell Diagnostics from your computer, run the Dell Diagnostics before you receive notifications. NOTE: The Drivers...
... that you print these procedures before you experience a problem with your computer. • If the problem persists, contact contact Dell Support. NOTE: If your computer cannot display a screen image, contact Dell (see "Contacting Dell" on (or restart) your hard drive. Start the Dell Diagnostics from your computer, run the Dell Diagnostics before you receive notifications. NOTE: The Drivers...
User's Guide
Page 75
... The Service Tag for your computer is recommended that you run a more information. Displays error conditions encountered, error codes, and the problem description. Tab Results Errors Function Displays the results of devices in the computer. Option Express Test Extended Test Custom Test Symptom... Tree Function Performs a quick test of the test and any error conditions encountered. If you contact Dell, technical ...
... The Service Tag for your computer is recommended that you run a more information. Displays error conditions encountered, error codes, and the problem description. Tab Results Errors Function Displays the results of devices in the computer. Option Express Test Extended Test Custom Test Symptom... Tree Function Performs a quick test of the test and any error conditions encountered. If you contact Dell, technical ...
User's Guide
Page 84
... verify these steps, you may have a defective external keyboard. Unexpected characters D I S A B L E T H E N U M E R I C S T E S T S - Lockups and Software Problems CAUTION: Before you are displayed instead of the procedures in this section, follow the safety instructions in the Dell Diagnostics (see "Contacting Dell" on the display. C H E C K T H E K E Y B O A R D C A B L E - R U N T H E K E Y B O A R D D I A G N O S T I C K E Y P A D - If you begin any of letters. If the tests indicate a defective external keyboard, contact...
... verify these steps, you may have a defective external keyboard. Unexpected characters D I S A B L E T H E N U M E R I C S T E S T S - Lockups and Software Problems CAUTION: Before you are displayed instead of the procedures in this section, follow the safety instructions in the Dell Diagnostics (see "Contacting Dell" on the display. C H E C K T H E K E Y B O A R D C A B L E - R U N T H E K E Y B O A R D D I A G N O S T I C K E Y P A D - If you begin any of letters. If the tests indicate a defective external keyboard, contact...
User's Guide
Page 91
...H E B A T T E R Y - Connect the computer to the computer. Ensure that the computer turns on page 143) as a lamp. C H E C K T H E M O U S E C A B L E - Video and Display Problems Fill out the Diagnostics Checklist (see "Diagnostics Checklist" on . If you are using a mouse extension cable, disconnect it for the pointing device option. (The computer...cable, check it and connect the mouse directly to an electrical outlet using the system setup program, see "Dell Diagnostics" on page 93. Bypass power protection devices, power strips, and the extension cable to verify that ...
...H E B A T T E R Y - Connect the computer to the computer. Ensure that the computer turns on page 143) as a lamp. C H E C K T H E M O U S E C A B L E - Video and Display Problems Fill out the Diagnostics Checklist (see "Diagnostics Checklist" on . If you are using a mouse extension cable, disconnect it for the pointing device option. (The computer...cable, check it and connect the mouse directly to an electrical outlet using the system setup program, see "Dell Diagnostics" on page 93. Bypass power protection devices, power strips, and the extension cable to verify that ...
User's Guide
Page 92
...→Control Panel→Appearance and Themes. 2 Click the area you still have a display problem, but the display is readable CONNECT AN EXTERNAL MONITOR - 1 Shut down -arrow key. Press and the up- R U N T H E VI D E O D I A G N O S T I O N - S E E " E R R O R M E S S A G E S " - If an error message appears, see "Contacting Dell" on the computer and the monitor and adjust the monitor brightness and contrast...
...→Control Panel→Appearance and Themes. 2 Click the area you still have a display problem, but the display is readable CONNECT AN EXTERNAL MONITOR - 1 Shut down -arrow key. Press and the up- R U N T H E VI D E O D I A G N O S T I O N - S E E " E R R O R M E S S A G E S " - If an error message appears, see "Contacting Dell" on the computer and the monitor and adjust the monitor brightness and contrast...
User's Guide
Page 155
...set and the device are Plug and Play compliant. Pixels are detected during POST, the computer continues the startup. POST - If no problems are arranged in ROM. redundant array of different speeds, they will operate at which your computer reside in rows and columns to it...DVD. • It is generated at speeds from 250 MB/sec to specific individuals. real time clock - PCI Express - power-on a display screen. Typically, readme files provide installation information and describe new product enhancements or corrections that cannot be seen by the number of RAID include ...
...set and the device are Plug and Play compliant. Pixels are detected during POST, the computer continues the startup. POST - If no problems are arranged in ROM. redundant array of different speeds, they will operate at which your computer reside in rows and columns to it...DVD. • It is generated at speeds from 250 MB/sec to specific individuals. real time clock - PCI Express - power-on a display screen. Typically, readme files provide installation information and describe new product enhancements or corrections that cannot be seen by the number of RAID include ...
User's Guide
Page 156
... of DRAM that is not affected. smart card - standby mode - A video standard for troubleshooting problems. S SAS - synchronous dynamic random-access memory - Service Tag - A SIM card contains a microchip...audio transfer file format that allows the transfer of the platform base that a program displays depends on the system board of video memory installed in phones or portable computers. ...An I/O port often used to your Windows desktop and double-click the icon, you call Dell for smart cards. When you delete a shortcut, the original file is synchronized with most ...
... of DRAM that is not affected. smart card - standby mode - A video standard for troubleshooting problems. S SAS - synchronous dynamic random-access memory - Service Tag - A SIM card contains a microchip...audio transfer file format that allows the transfer of the platform base that a program displays depends on the system board of video memory installed in phones or portable computers. ...An I/O port often used to your Windows desktop and double-click the icon, you call Dell for smart cards. When you delete a shortcut, the original file is synchronized with most ...
