Dell E6500 - Latitude - Core 2 Duo 2.53 GHz Support and Manuals
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Popular Dell E6500 Manual Pages
Quick Reference Guide - Page 4
Error Messages 35 System Messages 40 Troubleshooting Software and Hardware Problems 42 Dell Diagnostics 42
Troubleshooting Tips 44 Power Problems 44 Memory Problems 46 Lockups and Software Problems 46 Dell Technical Update Service 48 Dell Support Utility 49
5 Reinstalling Software 51
Drivers 51 Identifying Drivers 51 Reinstalling Drivers and Utilities 52
Restoring Your Operating ...
Quick Reference Guide - Page 16
... the CD I got from an ISP.
16
Setting Up Your Computer To connect to the Internet, see the Dell Technology Guide.
Setting Up Your Internet Connection
To set up my connection manually.
• If you have already obtained setup information from your ISP but you did not receive a setup CD, click Set up your computer and to the Internet...
Quick Reference Guide - Page 42
...: 1 Click the Windows Vista Start button , and click Help and Support. 2 Type hardware troubleshooter in this section, follow the safety instructions that shipped with your computer.
42
Troubleshooting Troubleshooting Software and Hardware Problems
If a device is either not detected during the operating system setup or is recommended that you print these procedures before you contact...
Quick Reference Guide - Page 43
... your hard drive, and follow the instructions on (or restart) your computer. 3 When the DELL™ logo appears, press immediately. See your Service Manual at support.dell.com to review your computer's configuration information, and ensure that the device that you want to test displays in the system setup program.
3 When the boot device list appears, highlight CD/DVD...
Quick Reference Guide - Page 48
... the Dell Technical Update service, go to get a response by pressing a key on the screen. 2 In the Welcome screen, click Next. 3 Follow the instructions on your keyboard or moving...unable to support.dell.com/technicalupdate.
48
Troubleshooting The service is installed and configured properly. • Verify that the device drivers do not conflict with the operating system installed on ...
Quick Reference Guide - Page 51
... to see "Reinstalling Drivers and Utilities" on the computer, click Continue; NOTE: The User Account Control window may need to reinstall the driver or install a new driver (see if any device, identify whether the driver is next to the device name, you are an administrator on page 52). otherwise, contact your problem and, if necessary, update the driver. If you may...
Quick Reference Guide - Page 52
...and click Properties. 3 Click the Drivers tab→ Roll Back Driver. If you installed the new driver. If this is your computer might not work correctly.
Windows Vista: 1 Click the Windows Vista Start button , and right-click Computer. 2 Click Properties→ Device Manager. Reinstalling Drivers and Utilities
NOTICE: The Dell Support website at support.dell.com and your computer to...
Quick Reference Guide - Page 54
... to an earlier
operating state without affecting data files) if changes to which you are installing the driver.
5 Click the Driver tab→ Update Driver→ Browse my computer for restoring your operating system and preserving data files. • Dell™ Factory Image Restore (Microsoft Windows Vista® only) returns your hard drive to the operating state it...
Quick Reference Guide - Page 58
... Dell Drivers and Utilities media contains drivers that were installed during the assembly of the computer. NOTE: If you requested the media, the Dell Drivers and Utilities media and Dell Operating System media may not ship with your computer and try again. On the next start-up, the computer boots according to the devices specified in the system setup...
Quick Reference Guide - Page 67
... Tag/Express Service Code
The Service Tag/Express Service Code is located on your computer.
• Use the Service Tag to identify your computer when you use support.dell.com or contact support.
• Enter the Express Service Code to direct your call when contacting support
NOTE: Your Service Tag/Express Service Code is located on your media to provide last-minute updates about technical...
Quick Reference Guide - Page 71
... 41
Service Manual, 68
Service Tag, 67
setup computer, 13 Internet, 16 quick setup, 13
software problems, 47 reinstalling, 51 troubleshooting, 47-48 updates, 48
specifications, 23
support, 59 contacting Dell, 65 DellConnect, 60 online services, 60 regional, 60 technical support and customer service, 60
System Restore, 54 enabling, 56
T
transferring information to a new computer, 17
troubleshooting...
Service Manual - Page 7
... the BIOS
Dell™ Latitude™ E6500 Service Manual Flashing the BIOS From a CD/DVD Flashing the BIOS From the Hard Drive
If a BIOS-update program CD is provided with a new system board, flash the BIOS from CD/DVD Drive. Failure to a known-good power source, and the main battery is plugged in and that appear on the Dell Support website at support.dell...
Service Manual - Page 57
... optional and may not ship with your docking device for assistance. Press any key to return to follow the remaining troubleshooting steps. Type hardware troubleshooter in the search field and press to the diagnostic utility partition and run (see the Regulatory Compliance Homepage at support.dell.com.
NOTE: The Drivers and Utilities media is located on a separate...
Service Manual - Page 64
...resolves the problem. 1.
l Ensure that the device drivers do not conflict with this version of memory supported by your computer. For additional safety best practices information, see the Setup and Quick Reference Guide for your computer. If you are following the memory installation guidelines (see Dell™ Diagnostics).
l Run the Dell Diagnostics (see Replacing a Memory Module...
Service Manual - Page 66
... store it in the lower-right corner of the card is free and can be defective.
If the external monitor works, the computer display or video controller may be customized for the Dell Technical Update service, go to support.dell.com/technicalupdate. Try different settings for troubleshooting purposes. Click Start ® Control Panel ® Hardware and Sound ® Personalization...
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