Software Users Manual - English
Page 10
...one or more devices, allowing you can check the device status at anytime by double-clicking the icon in Start/All Programs/Brother/MFC-XXXX on Brother genuine supplies. Note For more information on your PC-in the tasktray or on the tasktray. A green icon ...is a configurable software tool for more information about using the Status Monitor software, right-click the Brother Status Monitor icon and choose Help. Click the Troubleshooting button to the Brother Genuine Supplies web site. There are two locations where you to get immediate notification of error messages ...
...one or more devices, allowing you can check the device status at anytime by double-clicking the icon in Start/All Programs/Brother/MFC-XXXX on Brother genuine supplies. Note For more information on your PC-in the tasktray or on the tasktray. A green icon ...is a configurable software tool for more information about using the Status Monitor software, right-click the Brother Status Monitor icon and choose Help. Click the Troubleshooting button to the Brother Genuine Supplies web site. There are two locations where you to get immediate notification of error messages ...
Software Users Manual - English
Page 108
..., for example: 5 When you switch your PC. Brother PC-FAX Software (MFC models only) PC-FAX receiving (Not available for MFC-J220, MFC-J265W, MFC-J270W, MFC-J410W and MFC-J415W) 5 The Brother PC-FAX Receive Software lets you view and store faxes...Software automatically transfers your faxes to your faxes in the Basic User's Guide or visit the Brother Solutions Center (http://solutions.brother.com/) for more information, see Firewall settings (For Network users) on your PC on locally... and can transfer any faxes on PC startup.) Note • See Troubleshooting in its memory.
..., for example: 5 When you switch your PC. Brother PC-FAX Software (MFC models only) PC-FAX receiving (Not available for MFC-J220, MFC-J265W, MFC-J270W, MFC-J410W and MFC-J415W) 5 The Brother PC-FAX Receive Software lets you view and store faxes...Software automatically transfers your faxes to your faxes in the Basic User's Guide or visit the Brother Solutions Center (http://solutions.brother.com/) for more information, see Firewall settings (For Network users) on your PC on locally... and can transfer any faxes on PC startup.) Note • See Troubleshooting in its memory.
Advanced Users Manual - English
Page 2
...security features, and printing reports. In addition, find it ? Please read the Safety Instructions before you are using the Brother ControlCenter utility. See troubleshooting tips. Follow these instructions for the operating system and connection type you set up your machine. Learn the basic Fax... Safety and Legal Quick Setup Guide Basic User's Guide Advanced User's Guide Software User's Guide Network User's Guide (MFC-J265W, MFC-J270W, MFC-J410W and MFC-J415W only) What's in it? Follow the instructions for setting up your machine and installing the drivers and software...
...security features, and printing reports. In addition, find it ? Please read the Safety Instructions before you are using the Brother ControlCenter utility. See troubleshooting tips. Follow these instructions for the operating system and connection type you set up your machine. Learn the basic Fax... Safety and Legal Quick Setup Guide Basic User's Guide Advanced User's Guide Software User's Guide Network User's Guide (MFC-J265W, MFC-J270W, MFC-J410W and MFC-J415W only) What's in it? Follow the instructions for setting up your machine and installing the drivers and software...
Advanced Users Manual - English
Page 58
Shipping the machine 43 Sleep Mode 3 Speed Dial storing 20 T TAD (telephone answering device), external 17 with two-line jack 17 Telephone line roll over lines 16 two-line telephone system 16 Troubleshooting checking ink volume 43 Two-line telephone system 16 TX Lock turning on/off 7 V Volume, setting beeper 2 ring 1 speaker 2 W Windows® See Software User's Guide. Wireless Network See Quick Setup Guide and Network User's Guide. 52 S Scanning See Software User's Guide.
Shipping the machine 43 Sleep Mode 3 Speed Dial storing 20 T TAD (telephone answering device), external 17 with two-line jack 17 Telephone line roll over lines 16 two-line telephone system 16 Troubleshooting checking ink volume 43 Two-line telephone system 16 TX Lock turning on/off 7 V Volume, setting beeper 2 ring 1 speaker 2 W Windows® See Software User's Guide. Wireless Network See Quick Setup Guide and Network User's Guide. 52 S Scanning See Software User's Guide.
Basic Users Manual - English
Page 3
...Brother International Corporation, you will help , you must be recorded as confirmation of the purchase date of a Brother authorized service center, call 1-877-BROTHER. and, will be made from your Brother product. For Customer Service In USA: In Canada: 1-877-BROTHER (1-877-276-8437) 1-901-379-1215 (fax) 1-877-BROTHER... you in the event of a Brother authorized service center, call 1-877-BROTHER (1-877-276-8437). http://solutions.brother.com/ Note • You can download the latest software documents and utilities, read FAQs and troubleshooting tips, and learn how to get...
...Brother International Corporation, you will help , you must be recorded as confirmation of the purchase date of a Brother authorized service center, call 1-877-BROTHER. and, will be made from your Brother product. For Customer Service In USA: In Canada: 1-877-BROTHER (1-877-276-8437) 1-901-379-1215 (fax) 1-877-BROTHER... you in the event of a Brother authorized service center, call 1-877-BROTHER (1-877-276-8437). http://solutions.brother.com/ Note • You can download the latest software documents and utilities, read FAQs and troubleshooting tips, and learn how to get...
Basic Users Manual - English
Page 8
...more advanced information for Printing, Scanning, Network Scanning (MFC-J265W and MFC-J410W only), PhotoCapture Center®, PC-Fax Send..., and using . PDF file / Documentation CD-ROM Follow these instructions for configuring the Wireless network connections. User's Guides and where do I find information about network utilities, network printing, troubleshooting tips and supported network specifications. See troubleshooting...Guide Software User's Guide Network User's Guide (MFC-J265W and MFC-J410W only) What's in it ? Perform ...
...more advanced information for Printing, Scanning, Network Scanning (MFC-J265W and MFC-J410W only), PhotoCapture Center®, PC-Fax Send..., and using . PDF file / Documentation CD-ROM Follow these instructions for configuring the Wireless network connections. User's Guides and where do I find information about network utilities, network printing, troubleshooting tips and supported network specifications. See troubleshooting...Guide Software User's Guide Network User's Guide (MFC-J265W and MFC-J410W only) What's in it ? Perform ...
Basic Users Manual - English
Page 11
... Scanning a document 50 Scanning using the scan key 50 Scanning using a scanner driver 50 A Routine maintenance 51 Replacing the ink cartridges 51 B Troubleshooting 54 Error and Maintenance messages 54 Error animation 59 Transferring your faxes or Fax Journal report 59 Document jam... (MFC-J410W only 60 Printer jam or paper jam 61 Troubleshooting 63 If you are having difficulty with your machine 63 Dial Tone ...73 Telephone line interference / VoIP 73 Machine ...
... Scanning a document 50 Scanning using the scan key 50 Scanning using a scanner driver 50 A Routine maintenance 51 Replacing the ink cartridges 51 B Troubleshooting 54 Error and Maintenance messages 54 Error animation 59 Transferring your faxes or Fax Journal report 59 Document jam... (MFC-J410W only 60 Printer jam or paper jam 61 Troubleshooting 63 If you are having difficulty with your machine 63 Dial Tone ...73 Telephone line interference / VoIP 73 Machine ...
Basic Users Manual - English
Page 68
...as a black & white printer. Copying If the paper type is set to Other Glossy, Brother BP71 or Brother BP61 the machine will receive and print the faxes in black & white. B Troubleshooting B Error and Maintenance messages B As with any sophisticated office product, errors may occur and consumable items... have reached the end of their life. Visit us at http://solutions.brother.com/ Error Message B&W Print Only Replace Ink Cause One or more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. If the paper type is set to Plain Paper or Inkjet...
...as a black & white printer. Copying If the paper type is set to Other Glossy, Brother BP71 or Brother BP61 the machine will receive and print the faxes in black & white. B Troubleshooting B Error and Maintenance messages B As with any sophisticated office product, errors may occur and consumable items... have reached the end of their life. Visit us at http://solutions.brother.com/ Error Message B&W Print Only Replace Ink Cause One or more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. If the paper type is set to Plain Paper or Inkjet...
Basic Users Manual - English
Page 69
.... Use a new Genuine Brother Innobella™ Ink Cartridge. Cover is Open The scanner cover is set to Distinctive Ring mode. Firmly close it again. Data Remaining Print data is too warm. Document Jam The document was too long. (See Using the ADF (MFC-J410W only) on page ...will be sent as a black & white fax. Allow the machine to send or receive again. An ink cartridge is not completely closed . Troubleshooting Error Message Cause Action Cannot Detect You installed a new ink cartridge too quickly and the machine did not detect it clicks. Lift the scanner ...
.... Use a new Genuine Brother Innobella™ Ink Cartridge. Cover is Open The scanner cover is set to Distinctive Ring mode. Firmly close it again. Data Remaining Print data is too warm. Document Jam The document was too long. (See Using the ADF (MFC-J410W only) on page ...will be sent as a black & white fax. Allow the machine to send or receive again. An ink cartridge is not completely closed . Troubleshooting Error Message Cause Action Cannot Detect You installed a new ink cartridge too quickly and the machine did not detect it clicks. Lift the scanner ...
Basic Users Manual - English
Page 71
... Set up . You can only save to use the Caller ID feature call history. answer or is no incoming call your machine as black & white. Troubleshooting Error Message Ink low Low Temperature Media Error Media is not installed properly. If the sending machine has the ability to convert it again and...
... Set up . You can only save to use the Caller ID feature call history. answer or is no incoming call your machine as black & white. Troubleshooting Error Message Ink low Low Temperature Media Error Media is not installed properly. If the sending machine has the ability to convert it again and...
Basic Users Manual - English
Page 73
... d to which the Fax Journal report will be forwarded. Press Stop/Exit. Enter the fax number to go backward. Press OK. g Press Black Start. Troubleshooting f Do one of the following: If the LCD shows No Data, there are any faxes you need to transfer. (See Transferring the Fax Journal...
... d to which the Fax Journal report will be forwarded. Press Stop/Exit. Enter the fax number to go backward. Press OK. g Press Black Start. Troubleshooting f Do one of the following: If the LCD shows No Data, there are any faxes you need to transfer. (See Transferring the Fax Journal...
Basic Users Manual - English
Page 75
... or Fax Journal report on where it , and then close it is jammed in the memory to your faxes that are stored in the machine. Troubleshooting c Close the Jam Clear Cover. Pull the paper tray completely out of the machine. e Pull out the jammed paper (1). 1 B 1 61 a Unplug the machine from the...
... or Fax Journal report on where it , and then close it is jammed in the memory to your faxes that are stored in the machine. Troubleshooting c Close the Jam Clear Cover. Pull the paper tray completely out of the machine. e Pull out the jammed paper (1). 1 B 1 61 a Unplug the machine from the...
Basic Users Manual - English
Page 77
...the machine is on page 51. Right-click and choose Brother MFC-XXXXX (where XXXXX is showing an error message. (See ... message will disappear after the machine re-starts printing. Troubleshooting Troubleshooting B IMPORTANT For technical help , the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Calls must call the country where you may see...you need additional help , you must be easily resolved by yourself. Visit us at http://solutions.brother.com/ If you think there is unchecked. Suggestions Check the interface cable or wireless connection on ...
...the machine is on page 51. Right-click and choose Brother MFC-XXXXX (where XXXXX is showing an error message. (See ... message will disappear after the machine re-starts printing. Troubleshooting Troubleshooting B IMPORTANT For technical help , the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Calls must call the country where you may see...you need additional help , you must be easily resolved by yourself. Visit us at http://solutions.brother.com/ If you think there is unchecked. Suggestions Check the interface cable or wireless connection on ...
Basic Users Manual - English
Page 79
... Macintosh in the printer driver are the same. Print speed is not full color in the paper tray. Try the other print media on Brother Photo paper, load one time. Borderless printing is not dirty with the True2Life® feature. Photo paper does not feed properly. An extra...bottom of the same photo paper in your application (such as 256 color), True2Life® will not work. Try to the correct paper size. Troubleshooting Printing (continued) Difficulty Suggestions Stains appear on page 61.) Make sure you are using the paper support flap. Use at least 24 bit color...
... Macintosh in the printer driver are the same. Print speed is not full color in the paper tray. Try the other print media on Brother Photo paper, load one time. Borderless printing is not dirty with the True2Life® feature. Photo paper does not feed properly. An extra...bottom of the same photo paper in your application (such as 256 color), True2Life® will not work. Try to the correct paper size. Troubleshooting Printing (continued) Difficulty Suggestions Stains appear on page 61.) Make sure you are using the paper support flap. Use at least 24 bit color...
Basic Users Manual - English
Page 81
...wall jack and the LINE jack of rings programmed on page 30. Make sure the telephone line cord is operating properly. If your Brother machine shares a line with your fax reception or there may be a problem with an external answering machine, you should select the ... received the test fax successfully, your Brother machine answers. If you do not want it to receive the fax, then another device or subscriber service may be interfering with your fax line. 67 Receiving Faxes Difficulty Cannot receive a fax. Troubleshooting Suggestions Make sure your machine has a...
...wall jack and the LINE jack of rings programmed on page 30. Make sure the telephone line cord is operating properly. If your Brother machine shares a line with your fax reception or there may be a problem with an external answering machine, you should select the ... received the test fax successfully, your Brother machine answers. If you do not want it to receive the fax, then another device or subscriber service may be interfering with your fax line. 67 Receiving Faxes Difficulty Cannot receive a fax. Troubleshooting Suggestions Make sure your machine has a...
Basic Users Manual - English
Page 83
... dirt or correction fluid on a single telephone line with fax receiving tones. When your machine is common to the machine. Brother's ECM (Error Correction Mode) feature should help overcome this problem by dirt or correction fluid on a single line. This ...check your machine, it may mistakenly interpret certain voices or music on the scanner glass. Troubleshooting Sending Faxes (continued) Difficulty Poor fax send quality. Vertical black lines when sending. (MFC-J410W only) Suggestions Try changing your business, a separate telephone line with custom features. ...
... dirt or correction fluid on a single telephone line with fax receiving tones. When your machine is common to the machine. Brother's ECM (Error Correction Mode) feature should help overcome this problem by dirt or correction fluid on a single line. This ...check your machine, it may mistakenly interpret certain voices or music on the scanner glass. Troubleshooting Sending Faxes (continued) Difficulty Poor fax send quality. Vertical black lines when sending. (MFC-J410W only) Suggestions Try changing your business, a separate telephone line with custom features. ...
Basic Users Manual - English
Page 85
... from within Windows®, take out the memory card before you continue. 4 If an error message appears when you installed the Windows® 2000 update? Troubleshooting PhotoCapture Center® Difficulties Difficulty Removable Disk does not work , turn off your PC and machine, and then turn it means the card is missing...
... from within Windows®, take out the memory card before you continue. 4 If an error message appears when you installed the Windows® 2000 update? Troubleshooting PhotoCapture Center® Difficulties Difficulty Removable Disk does not work , turn off your PC and machine, and then turn it means the card is missing...
Basic Users Manual - English
Page 87
Troubleshooting Dial Tone B Setting the dial tone to choose Detection or No Detection. d Press a or b to Detection will shorten the dial detect pause. Press OK. c Press a ... internet connection, rather than a traditional phone line. 73 Press OK. Press OK. b Press a or b to choose Dial Tone. To improve compatibility with most VoIP services, Brother recommends changing the compatibility setting to choose Initial Setup. Press OK. B e Press Stop/Exit. a Press Menu. e Press Stop/Exit. Unless interference is a type of phone...
Troubleshooting Dial Tone B Setting the dial tone to choose Detection or No Detection. d Press a or b to Detection will shorten the dial detect pause. Press OK. c Press a ... internet connection, rather than a traditional phone line. 73 Press OK. Press OK. b Press a or b to choose Dial Tone. To improve compatibility with most VoIP services, Brother recommends changing the compatibility setting to choose Initial Setup. Press OK. B e Press Stop/Exit. a Press Menu. e Press Stop/Exit. Unless interference is a type of phone...
Basic Users Manual - English
Page 121
... interference 73 multi-line (PBX 35 Text, entering 91 special characters 91 Transferring your faxes or Fax Journal report 59 Transparencies 16, 18, 19, 94 Troubleshooting 63 document jam 60 error messages on LCD 54 if you are having difficulty copying 69 incoming calls 69 Network 72 phone line or connections...
... interference 73 multi-line (PBX 35 Text, entering 91 special characters 91 Transferring your faxes or Fax Journal report 59 Transparencies 16, 18, 19, 94 Troubleshooting 63 document jam 60 error messages on LCD 54 if you are having difficulty copying 69 incoming calls 69 Network 72 phone line or connections...