Software Users Manual - English
Page 10
... a warning. A red icon indicates an error has occurred. You can display the Brother Status Monitor on your PC. Note For more information on the desktop. 4 Click the Troubleshooting button to get immediate notification of one or more devices, allowing you start up your PC, ...the normal stand-by choosing Status Monitor located in Start/All Programs/Brother/MFC-XXXX on your PC-in the tasktray or on Brother genuine supplies. Monitoring the machine's status 1 Once you to access the troubleshooting web site. There is a configurable software tool for more information about...
... a warning. A red icon indicates an error has occurred. You can display the Brother Status Monitor on your PC. Note For more information on the desktop. 4 Click the Troubleshooting button to get immediate notification of one or more devices, allowing you start up your PC, ...the normal stand-by choosing Status Monitor located in Start/All Programs/Brother/MFC-XXXX on your PC-in the tasktray or on Brother genuine supplies. Monitoring the machine's status 1 Once you to access the troubleshooting web site. There is a configurable software tool for more information about...
Software Users Manual - English
Page 108
... only) PC-FAX receiving (Not available for MFC-J220, MFC-J265W, MFC-J270W, MFC-J410W and MFC-J415W) 5 The Brother PC-FAX Receive Software lets you turn your PC off, your machine will continue to receive and store your faxes in its memory. If you ... locally or network connected machines. When enabled, your PC. (We recommend you install the MFL-Pro Suite and works on PC startup.) Note • See Troubleshooting in its memory. To enable the PC-FAX Receive Software, do the following: Before you use the PC-FAX Receive function, you must choose...
... only) PC-FAX receiving (Not available for MFC-J220, MFC-J265W, MFC-J270W, MFC-J410W and MFC-J415W) 5 The Brother PC-FAX Receive Software lets you turn your PC off, your machine will continue to receive and store your faxes in its memory. If you ... locally or network connected machines. When enabled, your PC. (We recommend you install the MFL-Pro Suite and works on PC startup.) Note • See Troubleshooting in its memory. To enable the PC-FAX Receive Software, do the following: Before you use the PC-FAX Receive function, you must choose...
Advanced Users Manual - English
Page 2
...Documentation CD-ROM i Please read the Safety Instructions before you are using the Brother ControlCenter utility. Learn more advanced information for Printing, Scanning, Network Scanning (MFC-J265W, MFC-J270W, MFC-J410W and MFC-J415W only), PhotoCapture Center®, PC-Fax Send, and using . In...and how to replace consumables. User's Guides and where do I find information about network utilities, network printing, troubleshooting tips and supported network specifications. This Guide provides more advanced operations: Fax, Copy, security features, and printing reports. Perform ...
...Documentation CD-ROM i Please read the Safety Instructions before you are using the Brother ControlCenter utility. Learn more advanced information for Printing, Scanning, Network Scanning (MFC-J265W, MFC-J270W, MFC-J410W and MFC-J415W only), PhotoCapture Center®, PC-Fax Send, and using . In...and how to replace consumables. User's Guides and where do I find information about network utilities, network printing, troubleshooting tips and supported network specifications. This Guide provides more advanced operations: Fax, Copy, security features, and printing reports. Perform ...
Advanced Users Manual - English
Page 58
Shipping the machine 43 Sleep Mode 3 Speed Dial storing 20 T TAD (telephone answering device), external 17 with two-line jack 17 Telephone line roll over lines 16 two-line telephone system 16 Troubleshooting checking ink volume 43 Two-line telephone system 16 TX Lock turning on/off 7 V Volume, setting beeper 2 ring 1 speaker 2 W Windows® See Software User's Guide. S Scanning See Software User's Guide. Wireless Network See Quick Setup Guide and Network User's Guide. 52
Shipping the machine 43 Sleep Mode 3 Speed Dial storing 20 T TAD (telephone answering device), external 17 with two-line jack 17 Telephone line roll over lines 16 two-line telephone system 16 Troubleshooting checking ink volume 43 Two-line telephone system 16 TX Lock turning on/off 7 V Volume, setting beeper 2 ring 1 speaker 2 W Windows® See Software User's Guide. S Scanning See Software User's Guide. Wireless Network See Quick Setup Guide and Network User's Guide. 52
Basic Users Manual - English
Page 3
...Service In USA: In Canada: 1-877-BROTHER (1-877-276-8437) 1-901-379-1215 (fax) 1-877-BROTHER (514) 685-4898 (fax) Service Center Locator (USA only) For the location of a Brother authorized service center, call 1-877-BROTHER. Your registration with Brother International Corporation, you will help , you must ...owner of the product. and, will be made from your Brother product. http://solutions.brother.com/ Note • You can download the latest software documents and utilities, read FAQs and troubleshooting tips, and learn how to get the most efficient way to register ...
...Service In USA: In Canada: 1-877-BROTHER (1-877-276-8437) 1-901-379-1215 (fax) 1-877-BROTHER (514) 685-4898 (fax) Service Center Locator (USA only) For the location of a Brother authorized service center, call 1-877-BROTHER. Your registration with Brother International Corporation, you will help , you must ...owner of the product. and, will be made from your Brother product. http://solutions.brother.com/ Note • You can download the latest software documents and utilities, read FAQs and troubleshooting tips, and learn how to get the most efficient way to register ...
Basic Users Manual - English
Page 8
...how to replace consumables. Please read the Safety Instructions before you are using the Brother ControlCenter utility. Read this Guide first. PDF file / Documentation CD-ROM Follow these...User's Guides and where do I find information about network utilities, network printing, troubleshooting tips and supported network specifications. Safety and Legal Quick Setup Guide Basic User's Guide Advanced... User's Guide Software User's Guide Network User's Guide (MFC-J265W and MFC-J410W only) What's in it ? PDF file / Documentation CD-ROM This Guide...
...how to replace consumables. Please read the Safety Instructions before you are using the Brother ControlCenter utility. Read this Guide first. PDF file / Documentation CD-ROM Follow these...User's Guides and where do I find information about network utilities, network printing, troubleshooting tips and supported network specifications. Safety and Legal Quick Setup Guide Basic User's Guide Advanced... User's Guide Software User's Guide Network User's Guide (MFC-J265W and MFC-J410W only) What's in it ? PDF file / Documentation CD-ROM This Guide...
Basic Users Manual - English
Page 11
... Scanning a document 50 Scanning using the scan key 50 Scanning using a scanner driver 50 A Routine maintenance 51 Replacing the ink cartridges 51 B Troubleshooting 54 Error and Maintenance messages 54 Error animation 59 Transferring your faxes or Fax Journal report 59 Document jam... (MFC-J410W only 60 Printer jam or paper jam 61 Troubleshooting 63 If you are having difficulty with your machine 63 Dial Tone ...73 Telephone line interference / VoIP 73 Machine ...
... Scanning a document 50 Scanning using the scan key 50 Scanning using a scanner driver 50 A Routine maintenance 51 Replacing the ink cartridges 51 B Troubleshooting 54 Error and Maintenance messages 54 Error animation 59 Transferring your faxes or Fax Journal report 59 Document jam... (MFC-J410W only 60 Printer jam or paper jam 61 Troubleshooting 63 If you are having difficulty with your machine 63 Dial Tone ...73 Telephone line interference / VoIP 73 Machine ...
Basic Users Manual - English
Page 68
If you need to a new ink cartridge. Visit us at http://solutions.brother.com/ Error Message B&W Print Only Replace Ink Cause One or more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. You can correct most common error and maintenance messages are shown below. ...black & white. If the paper type is set to Plain Paper or Inkjet Paper, the machine will stop all print operations. B Troubleshooting B Error and Maintenance messages B As with any sophisticated office product, errors may occur and consumable items may need more of the ...
If you need to a new ink cartridge. Visit us at http://solutions.brother.com/ Error Message B&W Print Only Replace Ink Cause One or more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. You can correct most common error and maintenance messages are shown below. ...black & white. If the paper type is set to Plain Paper or Inkjet Paper, the machine will stop all print operations. B Troubleshooting B Error and Maintenance messages B As with any sophisticated office product, errors may occur and consumable items may need more of the ...
Basic Users Manual - English
Page 69
Troubleshooting Error Message Cause Action Cannot Detect You installed a new ink cartridge too quickly and the ... reinstall it slowly until it from the ADF was too long. (See Using the ADF (MFC-J410W only) on page 20.) (See Document jam (MFC-J410W only) on page 51.) Cannot Print Replace Ink One or more of the ink cartridges...Document Jam The document was not inserted or fed properly, or the document scanned from the memory. Use a new Genuine Brother Innobella™ Ink Cartridge. Lift the scanner cover and then close the ink cartridge cover until it again. Disconnected The ...
Troubleshooting Error Message Cause Action Cannot Detect You installed a new ink cartridge too quickly and the ... reinstall it slowly until it from the ADF was too long. (See Using the ADF (MFC-J410W only) on page 20.) (See Document jam (MFC-J410W only) on page 51.) Cannot Print Replace Ink One or more of the ink cartridges...Document Jam The document was not inserted or fed properly, or the document scanned from the memory. Use a new Genuine Brother Innobella™ Ink Cartridge. Lift the scanner cover and then close the ink cartridge cover until it again. Disconnected The ...
Basic Users Manual - English
Page 71
... ID feature call history. Do one of paper or paper is not closed evenly at your machine's "handshake" will be sent as a black & white fax. Troubleshooting Error Message Ink low Low Temperature Media Error Media is too cold. No Caller ID No File No Ink Cartridge No Paper Fed No Response...
... ID feature call history. Do one of paper or paper is not closed evenly at your machine's "handshake" will be sent as a black & white fax. Troubleshooting Error Message Ink low Low Temperature Media Error Media is too cold. No Caller ID No File No Ink Cartridge No Paper Fed No Response...
Basic Users Manual - English
Page 73
... mode. (See Set your Station ID in the Quick Setup Guide.) a Press Stop/Exit to interrupt the error temporarily. c Press a or b to choose Data Transfer. Troubleshooting f Do one of the following: If the LCD shows No Data, there are any faxes you need to transfer. (See Transferring the Fax Journal...
... mode. (See Set your Station ID in the Quick Setup Guide.) a Press Stop/Exit to interrupt the error temporarily. c Press a or b to choose Data Transfer. Troubleshooting f Do one of the following: If the LCD shows No Data, there are any faxes you need to transfer. (See Transferring the Fax Journal...
Basic Users Manual - English
Page 75
... the jammed paper out of the machine. a Unplug the machine from the power source, you can transfer your faxes that are stored in the machine. Troubleshooting c Close the Jam Clear Cover. Pull the paper tray completely out of the machine. e Pull out the jammed paper (1). 1 B 1 61 Make sure the cover is...
... the jammed paper out of the machine. a Unplug the machine from the power source, you can transfer your faxes that are stored in the machine. Troubleshooting c Close the Jam Clear Cover. Pull the paper tray completely out of the machine. e Pull out the jammed paper (1). 1 B 1 61 Make sure the cover is...
Basic Users Manual - English
Page 77
... the Print Odd Pages and Print Even Pages settings, you are having difficulty with your machine, check the chart below and follow the troubleshooting tips. One or more ink cartridges have reached the end of their life. (See Replacing the ink cartridges on page 51.) Check... cable or wireless connection on both the machine and your computer, as the machine pauses during the printing process. Right-click and choose Brother MFC-XXXXX (where XXXXX is your machine B Printing Difficulty No printout. Check that the machine is unchecked. Calls must call the country where...
... the Print Odd Pages and Print Even Pages settings, you are having difficulty with your machine, check the chart below and follow the troubleshooting tips. One or more ink cartridges have reached the end of their life. (See Replacing the ink cartridges on page 51.) Check... cable or wireless connection on both the machine and your computer, as the machine pauses during the printing process. Right-click and choose Brother MFC-XXXXX (where XXXXX is your machine B Printing Difficulty No printout. Check that the machine is unchecked. Calls must call the country where...
Basic Users Manual - English
Page 79
... for Macintosh. the page. Try changing the printer driver setting. Also, click Color Settings, and make sure you are using Genuine Brother Innobella™ Ink. B (See Loading paper and other print media on page 9.) Check that the paper size setting in the application... and in the Software User's Guide.) True2Life® is too slow. Cannot perform "Page Layout" printing. Troubleshooting Printing (continued) Difficulty Suggestions Stains appear on the reverse side Make sure the printer platen is not dirty with the True2Life® feature...
... for Macintosh. the page. Try changing the printer driver setting. Also, click Color Settings, and make sure you are using Genuine Brother Innobella™ Ink. B (See Loading paper and other print media on page 9.) Check that the paper size setting in the application... and in the Software User's Guide.) True2Life® is too slow. Cannot perform "Page Layout" printing. Troubleshooting Printing (continued) Difficulty Suggestions Stains appear on the reverse side Make sure the printer platen is not dirty with the True2Life® feature...
Basic Users Manual - English
Page 81
...a chance to answer. If you subscribe to receive faxes. Make sure the machine is set to your Brother machine answers. If your Brother machine shares a line with other telephones and you want your fax reception or there may be interfering with a Voice...If receiving problems recur after resetting the ring delay, then a person, device, or subscriber service is operating properly. Troubleshooting Suggestions Make sure your Brother machine will automatically receive incoming faxes and voice callers will automatically receive faxes and produce a pseudo/double-ring to receive...
...a chance to answer. If you subscribe to receive faxes. Make sure the machine is set to your Brother machine answers. If your Brother machine shares a line with other telephones and you want your fax reception or there may be interfering with a Voice...If receiving problems recur after resetting the ring delay, then a person, device, or subscriber service is operating properly. Troubleshooting Suggestions Make sure your Brother machine will automatically receive incoming faxes and voice callers will automatically receive faxes and produce a pseudo/double-ring to receive...
Basic Users Manual - English
Page 83
...See Cleaning the scanner in appendix A in copies. (MFC-J410W only) Vertical black lines or streaks on the scanner. Reposition the document and try again. 69 Copying Difficulties Difficulty Suggestions Cannot make a copy. Troubleshooting Sending Faxes (continued) Difficulty Poor fax send quality. Clean...fluid on copies are blank. Brother's ECM (Error Correction Mode) feature should help overcome this problem by dirt or correction fluid on the external telephone (connected to Fine or S.Fine. Vertical black lines when sending. (MFC-J410W only) Suggestions Try ...
...See Cleaning the scanner in appendix A in copies. (MFC-J410W only) Vertical black lines or streaks on the scanner. Reposition the document and try again. 69 Copying Difficulties Difficulty Suggestions Cannot make a copy. Troubleshooting Sending Faxes (continued) Difficulty Poor fax send quality. Clean...fluid on copies are blank. Brother's ECM (Error Correction Mode) feature should help overcome this problem by dirt or correction fluid on the external telephone (connected to Fine or S.Fine. Vertical black lines when sending. (MFC-J410W only) Suggestions Try ...
Basic Users Manual - English
Page 85
.... 2 Take out the memory card and put it back in the Advanced User's Guide.) B 71 Make sure that you have tried "Eject" from Desktop icon. Troubleshooting PhotoCapture Center® Difficulties Difficulty Removable Disk does not work , turn off . (See Borderless printing and Cropping in chapter 8 in again. 3 If you have correctly...
.... 2 Take out the memory card and put it back in the Advanced User's Guide.) B 71 Make sure that you have tried "Eject" from Desktop icon. Troubleshooting PhotoCapture Center® Difficulties Difficulty Removable Disk does not work , turn off . (See Borderless printing and Cropping in chapter 8 in again. 3 If you have correctly...
Basic Users Manual - English
Page 87
e Press Stop/Exit. b Press a or b to choose Detection or No Detection. To improve compatibility with most VoIP services, Brother recommends changing the compatibility setting to 9,600 bps and turns off ECM except for VoIP). Normal sets the modem speed at 14,400.... d Press a or b to choose Normal or Basic(for VoIP). Basic(for VoIP) reduces the modem speed to Basic(for color fax sending. Troubleshooting Dial Tone B Setting the dial tone to choose Compatibility. c Press a or b to choose Initial Setup. Unless interference is a type of phone system that ...
e Press Stop/Exit. b Press a or b to choose Detection or No Detection. To improve compatibility with most VoIP services, Brother recommends changing the compatibility setting to 9,600 bps and turns off ECM except for VoIP). Normal sets the modem speed at 14,400.... d Press a or b to choose Normal or Basic(for VoIP). Basic(for VoIP) reduces the modem speed to Basic(for color fax sending. Troubleshooting Dial Tone B Setting the dial tone to choose Compatibility. c Press a or b to choose Initial Setup. Unless interference is a type of phone system that ...
Basic Users Manual - English
Page 121
... interference 73 multi-line (PBX 35 Text, entering 91 special characters 91 Transferring your faxes or Fax Journal report 59 Transparencies 16, 18, 19, 94 Troubleshooting 63 document jam 60 error messages on LCD 54 if you are having difficulty copying 69 incoming calls 69 Network 72 phone line or connections...
... interference 73 multi-line (PBX 35 Text, entering 91 special characters 91 Transferring your faxes or Fax Journal report 59 Transparencies 16, 18, 19, 94 Troubleshooting 63 document jam 60 error messages on LCD 54 if you are having difficulty copying 69 incoming calls 69 Network 72 phone line or connections...