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Genie - Square Blue Light Flashing
How do I stop the small square light from flashing on my Genie Silentmax 1000 garage door opener.Rev...
(Posted by mudman32060 8 months ago)
Genie - My Garage Door Sensors On Each Side Of The Door Or Blinking But I Do Not Have
any electricity at the control button nor the unit itself. I have also checked to see if I have any ...
(Posted by simpsonwalter59 1 year ago)
Genie - Genie Silentmax1000door Started To Close Stopped.now Wont Work And Both Lights R
my door started to close, then stopped and now will not do anything and both led lights are red?
(Posted by dan421574 1 year ago)
Genie - Diagram For Wires
(Posted by Anonymous-172555 1 year ago)
Genie - Door Sensor Led's Flickery Very Dim Like After Power Outage
Removed power to garage to work on an outlet, restored power and both door sensor LED's are faintly ...
(Posted by Shanemains 1 year ago)
Genie - Unit Is Plugged Into A Good Electrical Outlet. But No Lights Or Manual Controls
Light up. Is there a fuse or reset button to reset power on uni
(Posted by scstodd 1 year ago)
Genie - Oblong Led Lights
solid red light on above oblong led lights; door not opening
(Posted by mrmahmoudrachid 1 year ago)
Genie - Garage Door Opener Does Not Operate The Open And Shut Button Mounted In The Gara
opener does not work car remote, outside remote and button in garage does not work, a blue lite on t...
(Posted by reb29 1 year ago)
Genie - Remote Control
I have a screw drive model SD9005 what remote can I use for this ?
(Posted by yolandapujol86 1 year ago)
Genie - Is There A Fuse In The Intellig 1200
Is there a fuse in the IntelliG 1200
(Posted by erickillgore 2 years ago)
Genie - Where Does The Wire
I have a genie model 12a. When I look at the area of the hook up terminals there is a wire with a sm...
(Posted by mcgoff66 2 years ago)
Genie - Recently My Genie 3060 Directlift Plus Stopped Working Its Just Making Noise
at the motor its 10 years old
(Posted by jerryfrigault1 2 years ago)
Genie - My Genie Power Max 1500 Has Both Light Solid Red.
If I press the program button the small light turns blue for about 2-3 seconds then goes out and the...
(Posted by tomfiggs2 2 years ago)
Genie - Only Works Once Or Twice And Then Stops
hello, our Genie powermax 1500 has to be re-programmed every 2 or 3 openings. Sometimes we have to w...
(Posted by fordtuff1976 2 years ago)
Genie - Light Operation
(Posted by karltucker1 2 years ago)
Genie - Red Light Flashing, Door Not Opening
My genie IntelliG 1000 originally has purple solid light, and it turns to flashing red light after i...
(Posted by yinchiu85 2 years ago)
Genie - Where Is The Fuse For Genie Power Max 1500?
Where is the fuse for Genie Power Max 1500 model4062
(Posted by andre03 2 years ago)
Genie - Genie Sd 9000 Safety Beam Wiring Diagram.
Same as above
(Posted by williamvancleve 2 years ago)
Genie - Trilo G 1200
I replaced board. my operator will only work if I hold up or down arrow on head.
(Posted by wcpelton 2 years ago)
Genie - Genie Silentmax 1000 Wall Console
I'm having trouble with the wall console and would like to replace it but I'm having trouble locatin...
(Posted by gceass 2 years ago)
Genie - Garage Door Closing Without Pushing Remote Button
The garage door started closing without pressing any buttons. The first time it happened it went dow...
(Posted by bairrugs 2 years ago)
Genie - Cannot Program The Key Pad
(Posted by rayblehar 2 years ago)
Genie - How Do You Get The Purple Light Off
hel
(Posted by munsont7070 2 years ago)
Genie - Powerlift Model #wr-77 - Door Arm Assembly
I have a Powerlift Model #WR-77 and need Lower Door Arm Part #20-70533 and more importantly Upper Do...
(Posted by andrewbstayman 2 years ago)
Genie - Program Remote
how do I program remote
(Posted by Mikeh91730 2 years ago)
Genie - My Genie Silent 1000 Garage Door Opener Is Making A Click Noise But Does No Move
the opener latch has passed the plastic cover to the motor and I can not get it to miv
(Posted by Joeltorres300 2 years ago)
Genie - Help!
something is wrong with my door! It will not open up more than a couple of inches. We were able to g...
(Posted by jaketodd55jenson 3 years ago)
Genie - How Can I Program My Gargage Door Operner For Powerlift W77?
I have. power lift w77 gargage door operner and my clicker doesnot work anymore . Can. i get a new o...
(Posted by nkeene2 3 years ago)
Genie - Product Info Obout Genie Stealthdrive Opener
I am looking to order a Genie Stealthdrive opener. Do Genie motors have a phased start or is it a su...
(Posted by lewleonard 3 years ago)
Genie - Control Board Issue
I have power at the control board but no power going out any where, door opener is dead, is there a ...
(Posted by terrygupton 3 years ago)
Genie - No Power
my opener lost all power today, I confirmed theoutlet has power.
(Posted by Danatsma 3 years ago)
Genie - No Power To Safe-t-beam
I have doagnosed and figured out that the saft-t-beam is not getting power.I have even checked the t...
(Posted by malluri191 3 years ago)
Genie - Can The Sd9005 Carriage Part Be Ordered?
(Posted by garylagera76 3 years ago)
Genie - Overhead Motor Has Red Light On. Will Not Open Or Close
please guide how can we shut the red light
(Posted by Preete 3 years ago)
Genie - Door Starts To Close And Stops, Returns To Open.
Sensors are red on one and green on other (solid, not flashing). I reset limits and door still won't...
(Posted by rustystanderfer 3 years ago)
Genie - Powerfilt Wr 77
Can I still get a trolley for a Powerfilt WR 77
(Posted by tonycj45 3 years ago)
Genie - Door Works By Remote In Auto And Wall, But Closes Immediately.
The door closes with the remote, but closes immediately by itself. The red light on the unit is blin...
(Posted by suecitysue1947 3 years ago)
Genie - Genie Silentmax 1000 Is Dead
Friday night we had a brief power outage. My Genie garage door unit is dead. The plug outlet has pow...
(Posted by jbentley 4 years ago)
Genie - Garage Door Height
I have a Powerlift Model WR827. It opens all the wat to the top of the door, then falls back about 3...
(Posted by jachfo25 5 years ago)
Genie - What Amp Fuse Is In The Powermax 1500
what amp fuse is in the genie powermax 1500 model 4062
(Posted by chrisdhoak 6 years ago)
Genie - Status Light On Model Isd1000
what does it mean when the status light stays blinking
(Posted by davono777 6 years ago)
Genie - Genie Model Powerlift 900
opener does not operate next to program. Button there is a solid red light on
(Posted by Erics59873 6 years ago)

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