Genie Excelerator Support Question
Genie Excelerator Support Question
Find answers below for this question about Genie Excelerator.Need a Genie Excelerator manual? We have 1 online manual for this item!
Question posted by davono777 on April 3rd, 2018
Status Light On Model Isd1000
what does it mean when the status light stays blinking
Current Answers
Answer #1: Posted by waelsaidani1 on April 3rd, 2018 11:34 PM
waelsaidani1
Member since:
May 12th, 2013 Points: 19,501,797
Member since:
May 12th, 2013 Points: 19,501,797
Basic Sensor Troubleshooting Guide
Red LED light Green LED light Condition Indicated Required Action
ON / solid ON / Solid Normal Operation No action Required
OFF OFF 1. Power head has not been powered 1. Check breakers, fuses, plugs
2. Wiring from power head to sensors is bad 2. Check wiring for obvious shorts
OFF ON / Solid 1. Wiring to Red LED is missing or bad 1. Check wiring
2. Power has been interrupted 2. Remove power and reapply (See section 3 below)
2 blinks, pause (repeat) ON / Solid 1. Beam misaligned or obstructed 1. Check alignment of beam 2. Check for obstruction
2. Sensor Defective 3. Call professional technician
2 blinks, pause (repeat) OFF 1. Wire to sensor missing or bad 1. Check wiring
2. Sensor Defective 2. Call professional technician
3 blinks, pause (repeat) ON / Solid 1. Sensor receiving interference 1. Attempt to determine source of interference
2. Call professional technician
4 blinks, pause (repeat) ON / Solid 1. Red LED not sending pulses 1. Call professional technician
2. Red LED defective 2. Call professional technician
Related Genie Excelerator Manual Pages
Owner's Manual - Page 1
... UL 325 Safety Requirements. Need Help? Please call us: 1-800-35-GENIE (354-3643) www.geniecompany.com
Please have Model information ready when calling. Extension Kit is available for Service 11 Garage Door Opener Installation 12 Accessories 22 Maintenance 25 Troubleshooting 26 Wiring Diagram 29 Warranty information 30
COMPLETE WITH INTELLICODE® REMOTE CONTROL...
Owner's Manual - Page 2
... jams or one that has a broken spring.
For maximum safety, set the force required for opening and closing door within 30 seconds. Automatic Lighting System Two light bulbs up to 60 Watts max.
The light turns on you have garage door related questions or do not understand the information presented, call your nearest Genie Factory Authorized Dealer...
Owner's Manual - Page 3
... and associated hardware are many variations of garages and garage doors. One-Piece Door
B Raise door to most garages and connect to 3' - 4' above ground and carefully let go. D Contact your Genie Factory Authorized Dealer or dealer of your garage door. NOTE
The Excelerator Opener is acceptable. PRE-INSTALLATION CHECKLIST
This Opener includes parts and supplies needed to install...
Owner's Manual - Page 4
... wall, a stud finder may be screwed to "H". Bottom of the wall just above door. For one-piece doors, add 6" to studs beside your garage is so low that there is not at center of door and on header directly above the top of the garage door opening. Mark a point on center line. A Find vertical center line of...
Owner's Manual - Page 5
... for your installation.
See page 19
NOTE
Permanent wiring must be installed. Check Step 5: CHECK POWER HEAD MOUNTING AREA
Check ceiling or space above where Opener Power Head will be mounted (Figure 5): A Measure from garage door center line mark toward rear
of Power Cord.
Owner's Manual - Page 6
... Extensions (dealer) ❐ Garage door opener reinforcement bracket (dealer) ❐ Garage door frame reinforcement brackets, screws, bracing
or reinforcement kits (dealer)
❐ Lag Screws (11/4") for a wood door less than 2" thick (store) ❐ Electrical outlet and/or wiring (supplied by a
licensed electrician)
❐ Excelerator Extension Kit (for 8' garage doors) (store) ❐...
Owner's Manual - Page 9
GARAGE DOOR OPENER ASSEMBLY
Assembly Step C1H: CONNECT RAIL TO POWER HEAD
OPEN BLUE PARTS BAG
A Turn Power Head upside down and place on ...C Install Coupler on both ends. CAUTION
The Drive Screw and Rail Liner can slide out of Rail Sections. Finger-tighten until the Opener is needed, attach it per instructions supplied with 2 (1/4"-20) (yellow) Hex Head Shoulder Bolts and 2 (1/4" -20) Hex ...
Owner's Manual - Page 10
...(green bag)
E Place Open Limit Switch (White Wire) 15" from Rail Strap. Close Limit Switch
(Brown wire)
19
DOOR
Open Limit Switch
(White wire)
18
DOOR
15"
Arrows point DOOR toward door
Wire Clip
53
15"
... the Light Bulb Sockets.
End Rail Section
4C 8
Figure 13 Attach Rail Strap
White
Wire
21
Assembly Step C6H: INSTALL AND CONNECT LIMIT SWITCHES
OPEN GREEN PARTS BAG
A Turn Opener right...
Owner's Manual - Page 12
... bag)
12
For Help, call 1-800-35-GENIE or visit www.geniecompany.com OPEN ORANGE PARTS BAG
B Attach Header Bracket to the Header Bracket be on space. GARAGE DOOR OPENER INSTALLATION
NOTE
For lightweight garage doors, make sure you have sufficient support.
• If a door spring is recommended) Lag Screws and Flat Washers (not supplied). The Bracket...
Owner's Manual - Page 13
... door Opener.
For one-piece doors:
A Position Door Bracket on door's center line, as high as possible or on door center line, no
OR
lower than 2", use 11/4" Lag Screws. See page 3.
Finger-tighten until later.
28
30
56 or 30
28
SECTIONAL DOORS Center Line of door
ONE-PIECE DOORS Center Line of door. Installation SteCpH2: INSTALL GARAGE DOOR BRACKET
CAUTION
Doors...
Owner's Manual - Page 15
... through Magnetic Carriage Assembly Lever
until Knob is as short as possible.
C Attach both Arms together with garage door fully or partially open, garage door may leave Emergency Release Knob within reach of Emergency Release Cord Knob to Door Bracket with Clevis Pin and Cotter Pin (Figure 23). Failure to 6' above !
Securely tighten fasteners.
D Adjust height...
Owner's Manual - Page 18
... visit www.geniecompany.com B Find a convenient mounting location:
• Within direct sight of any moving garage door or Opener parts (you
should not be sure to
Terminal 1
Terminal Attachment at Wall Console).
Security Vacation Lock Switch
Independent Light Control
Garage Door Control
NOTE
More than the type included will cause a malfunction. Wall Console 40
Figure 31...
Owner's Manual - Page 20
...Controls and Final Adjustment of Limit Switches
WARNING
• The garage door opens rapidly, and can cause serious injury or death.
•...Press Wall Console to close completely, measure distance from bottom of the Opener and the door. • Set the door Opener to use the minimum force needed
to full open garage door. - NOTE
• Little effort is aligned with Carriage Assembly Magnet...
Owner's Manual - Page 21
... Timer/Cycle Counter to the Wall Console - A Open garage door using Wall Console.
If not, adjust Close Force Control slightly clockwise, open it again.
• Repeat steps above until garage door runs smoothly from Open Limit Switch to Close Limit Switch. Do Not Unplug the Unit -
D Check that door runs to Open Limit Switch. - NOTE
• To protect your...
Owner's Manual - Page 22
... the garage door if the Safe-TBeam® System is malfunctioning.
• When programming the Remote Controls, they must be at the end of opening while door is stored. Red Learn Indicator Light will stay lit. • Press Remote Control Button again. To Erase All Remotes from the Antenna Wire.
• If the red Learn Indicator Light blinks...
Owner's Manual - Page 23
... move the garage door:
-
Installation Step 12:
OPERATING WIRELESS KEYPAD
WARNING
A Moving door can cause serious injury or death.
1 Keep people clear of opening while door is blinking rapidly,the PIN was entered incorrectly. Enter your door opener has a black antenna
Indicator LED
wire,the Learn Code Button and Indicator
LED are located near the antenna.
(The light lens...
Owner's Manual - Page 26
... or broken springs are capable of increasing the rate of door closure and increasing the risk of travel, retest the Door Opener.
TROUBLESHOOTING GUIDE
Safe-T-Beam® System Self-Diagnostic Troubleshooting
Source (Red LED) ON
OFF
OFF
2 BLINKS, Pause (Repeat)
2 BLINKS, Pause (Repeat) 3 BLINKS, Pause (Repeat) 4 BLINKS, Pause (Repeat)
Sensor (Green LED) ON OFF ON
ON
OFF...
Owner's Manual - Page 27
... under the Lens Cover. See page 3. 2.
If LED stays ON, have a Genie Factory Authorized Dealer check the Controller Board, or call 1-800-35-GENIE or visit www.geniecompany.com
27 Opener System Self-Diagnostic Troubleshooting • See Status Light on Figure38, page 22)
You See
1 BLINK, Pause (Repeat)
Problem
Motor Drive Board Interrupt
Normal operation...
Owner's Manual - Page 28
... balanced as needed . • Check garage door for binding.
• Check Open Limit Switch for a short circuit and for proper wiring. • Check Open Force adjustment (see Set Limit Switches and...and Force Controls on page 20). General Troubleshooting (Always Check the Status LED Light)
Problem
What To Do
Opener does not run from Receiver's memory and reprogram for remaining remote ...
Owner's Manual - Page 29
... Dealer for any diagnostic codes. Noisy operation
• Ensure all fasteners are tightened. • Check that the garage door and Opener are in
Safe-T-Beam® System Self-Diagnostic Troubleshooting Chart (See page 26). General Troubleshooting (Always Check the Status LED Light)(Continued)
Problem
What To Do
Remote Control has less than 25' operating range...
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