Genie PowerMax 1500 Support Question
Genie PowerMax 1500 Support Question
Find answers below for this question about Genie PowerMax 1500.Need a Genie PowerMax 1500 manual? We have 1 online manual for this item!
Question posted by scanty5 on November 28th, 2014
Garage Door Opener Not Working
Green light and red light are on the safety"eye" When pushing wall, remote or key pad the screw drive doesn't move therefor the garage door won't open. There is only a short motor sound when pushing any of the openers but nothing else.
Current Answers
Answer #1: Posted by waelsaidani1 on November 29th, 2014 8:26 AM
waelsaidani1
Member since:
May 12th, 2013 Points: 19,501,797
Member since:
May 12th, 2013 Points: 19,501,797
Your garage door may be disconnected from the opener. Check that the emergency-release cord has not been pulled. If this is the reason, you will need to reengage the carriage. The method to reengage the carriage depends on the model of garage door opener you own. See your owner's manual for more details.
Be sure that the remote has been properly programmed and that fresh batteries have been installed. If you are still having trouble, refer to your owner's manual, or contact Customer Service. More information here: http://www.geniecompany.com/support_troubleshooting-faq.aspx
Related Genie PowerMax 1500 Manual Pages
Owner's Manual - Page 1
... use only with a one piece overhead garage doors. Need help or have questions? GARAGE DOOR OPENER MODELS PowerMax® 1200/1500, SC 1200/1500, TriloGTM 1200/1500, PowerLift® 900, GPowerTM 900,
SilentMax® 1000/1200, CB 1000/1200, IntelliG® 1000/1200
SCREW/BELT/CHAIN DRIVES
OPERATION & MAINTENANCE MANUAL
Includes INTELLICO®DE 2 Remote Control. Safe-T-Beam® System must...
Owner's Manual - Page 2
... 8 to the store.
9
S2afety Inf3ormatio4n
Safety Notifications 3 Important Safety Instructions 3 Infrared Protection Function 3
F3eatures
Safety 4 Opener 4
R4equired5Progra6mming
Introduction 5 Overview of Powerhead Controls 5 Travel Limits Closing Garage Door (DOWN Limits 6 Opening Garage Door (UP Limits 7 Wall Console Overview 8 Series III Wall Consoles with Black Buttons...
Owner's Manual - Page 3
... clear of door.
Opener must be fully grounded.
If you have any questions or do so.
• Locate the wall console button: A) Within sight of opening while door is the safety alert symbol. C) Away from all locks connected to call The Genie® Company or your safety and the safety of springs under tension, and electric motors can kill...
Owner's Manual - Page 4
... powerhead and on the wall console during a power failure or other emergency to allow the door to each time the remote is activated and automatically turns OFF 4 minutes later. Lights will not control the door opener. Refer to download a PDF file.
Check that enhances the security of the door opener by
a person or obstacle, the garage door will reverse automatically...
Owner's Manual - Page 5
...lights indicate status or a function change by illuminating ON, OFF, or ON FLASHING in opening .
"REMOTE PROGRAMMING"
Term Definitions:
Travel Limits programming allows you will want to program the opener so that your Genie garage door opener...in the garage door opening and closing your garage door.
Remote Programming synchronizes your remote control devices (remotes, wall console, ...
Owner's Manual - Page 6
...NOT been engaged to carriage BEFORE setting limits. NOTE: Before setting limits confirm wall console red indicator light (or backlight) is fully closed on blue (round LED remains off). If...the Powerhead, you have 30 seconds to complete each step. Closing Garage Door (Down Limits)
1 Lift the door open by hand until
garage door is ON. See Installation Poster (if provided) or call Customer ...
Owner's Manual - Page 7
... ARE NOW PROGRAMMED.
7
7/13/12 10 17 AM HOLD
Opening Garage Door (Up Limits)
NOTE: Beginning with powerhead.
PROGRAM
PROGRAM
SET
- SET
HOLD 2 seconds
7 Release up arrow button (+) until the long LED light comes on blue (round LED remains off).
PROGRAM
SET
-
9 Press and release the Program Set button (both
LEDs flash blue and...
Owner's Manual - Page 8
..., the powerhead cannot be activated by the wall console or a remote. • Press and hold for 5 seconds (or until Indicator Light flashes) to
activate Sure-Lock™. • Press and release to open or close door.
UNLOCK allows controls to open or close door.
Open/Close Button Opens and closes door from inside garage. W B/W
- Open/Close Button Use this button to turn...
Owner's Manual - Page 9
... garage door using the Wall
Console Open/Close button.
13 Close the garage door using the Open/Close button
on the powerhead will clear the lights. Making adjustments to improperly set DOWN limits. FORCE AND SPEED CONTROL ARE NOW SET.
Repeat step 10 to the oor. NOTE: Using these settings is covered in Troubleshooting Section of the door.
Red LED lights...
Owner's Manual - Page 11
... the ignition key in the HomeLink® instruction manual.
19 Press and release the same button on the remote
(both LED's flash blue and then turn off).
The Remote button is now programmed.
PROGRAM
IMPORTANT: Your HomeLink® device
will ONLY respond to Genie mode.
Each Remote can be programmed for other garage door openers, repeat the...
Owner's Manual - Page 13
... the Wall Console.
PROGRAM
- +
3 Press up arrow button (+) and down arrow
button (-) simultaneously on the Powerhead
and hold until both LEDs flash blue and then go OFF. NOTE: The garage door opener will no longer recognize any signal received from the Powerhead memory will not activate the door opener. NOTE: When the remote is cleared, press
a remote button...
Owner's Manual - Page 14
... Genie® instructions for 10 seconds (both the RED and GREEN LEDs on the Remote turn the RED LED on the Remote indicates the Intellicode® mode:
Red = Intellicode® 1 Green = Intellicode® 2
6 Press the Remote button again. Press and hold the button for this Intellicode® 1 model of Genie® garage door openers .The default Intellicode® 2 setting must be...
Owner's Manual - Page 15
... centerline
NOTE: Center bracket on door or frame and drill
5/32" hole completely through door frame.
Attaching door arm to door bracket
1a Screw drive models:
One-Piece Doors will only accept a straight door arm. Straight door arm
3/8"-16 x 7/8" Bolt
3/8" Lock nut
Straight door arm (not included)
2 Secure door arm to the door bracket and with 1-1/2" to 2" lag bolts. (Bolts, nuts...
Owner's Manual - Page 16
...Check • Door balance • Lubricate door hardware
16
3' - 4' Sectional Door
3' - 4' One-Piece Door
- Use caution when using this release with the door open position. Have a trained door system technician make repairs to cables, spring assemblies, and other wall control can cause unexpected operation of the door and loss of lighting feature. If both the RED and GREEN LEDs are...
Owner's Manual - Page 17
... to door opener. • Open powerhead light cover. • Remove light bulb(s). • Replace light bulb(s).
- DO NOT use light bulbs with a CR 2032 coin cell battery. 1.
To engage shuttle to door opener.
• Test light operation. Open remote case using a remote or wall console. - 6 Maintenance and Adjustments
REGULAR MAINTENANCE (continued)
• Screw drive models...
Owner's Manual - Page 19
... Safe-T-Beam Pairs:
Source (Red LED) and Sensor (Green LED)
Sun
Red Green
LED
LED
One Door Garage
Green LED
Red Red LED LED
Two Door Garage
Green LED
Green
Red Red
Green Green
Red
LED
LED LED
LED LED
LED
Three Door Garage
Single Garage Door • Determine which side of door components and tracks.
Note: PowerLift® 900, GPower™ 900 openers DO NOT have the option...
Owner's Manual - Page 20
... from opener prior to removing cover. This wiring diagram is for reference only.
POWER CORD
CONNECTOR
WHITE
PRINTED CIRCUIT BOARD
BLACK
GREEN
CHOKE * WHITE
WHITE BLACK
BLACK
76 5432 1
CHAIN MOTOR
BLACK RED
SCREW DRIVE MOTOR
RED BLACK
1234
STRIPED WHITE
STB 1 2
BWC 3 4
(IWC) 5 6
STRIPED WHITE
SAFE-T-BEAM®
STRIPED WHITE
(Purchased Separately)
INTELLIGENT WALL CONSOLE
WALL...
Owner's Manual - Page 21
... and at garage door.
• Replace battery. Plug a lamp into chain/belt bullet or screw drive shuttle. Limits must be OFF for binding.
• Check closing "FORCE" adjustment.
Refer to do
Opener does NOT run closed . See pages 6-7. • Be sure door, opener, and springs are properly set . Sure-Lock™ should be set with button push -
Remote has...
Owner's Manual - Page 23
...174; 1000/1200, PowerMax® 1200/1500, SC 1200/1500, TriloG™ 1200/1500, PowerLift® 900, or GPower™ 900 garage door openers, ("Product"), subject to...OPENER MODEL: _____
REMOTE CONTROL MODEL: _____
DEALER NAME: _____
DEALER ADDRESS:_____
G999-393 Manual-ScrewBeltChain-EN indd 23
23
7/13/12 10 17 AM Seller warrants the drive screw for a period of FIFTEEN (15) YEARS DRIVE SCREW...
Owner's Manual - Page 24
... at Home Improvement outlets and other remotes or wall buttons
Check out NEW ACCESSORIES and PRODUCTS;
Gives warning tone and flashes red when garage door does not close ?
Genie® Has the Answer! enables safe parking in garage
Universal Wall Push Button • Easy to find buttons for activation
Upgrade with Revolution Series 1500, 1200 and 1000 Models)
•...
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