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Genie SilentMax 1000 Support Question

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Question posted by jaketodd55jenson on January 31st, 2021

Help!

something is wrong with my door! It will not open up more than a couple of inches. We were able to get it to go up a couple minutes ago bit by bit and then normal and then we brought it back down and now is not working again. It makes a noise but it will not open past a few inches

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Answer #1: Posted by Odin on January 31st, 2021 7:44 PM

This answer was accepted by the poster of the original question.

Odin

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Th solutions depends on the LED signal received. See the table at https://www.manualslib.com/manual/483533/Genie-Silentmax-1000.html?page=14.

If the issue persists or if you require further advice--or if the instructions don't seem to apply--you may want to consult the company: use the contact information at https://www.contacthelp.com/genie/customer-service.

Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

Answer #2: Posted by Bila12 on January 31st, 2021 8:40 PM

Bila12

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Points: 390

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Most door installation problems can be solved if you know a few simple tricks. ... one side of the door, hinge or latch side, to be higher than one another. ... When the gap is open on the face of your trim, no matter how many times you ... draw a plumb line and something solid to attach the EZ-Hang bracket to.

Related Genie SilentMax 1000 Manual Pages

Owner's Manual - Page 1

... is a registered trademark of injury to persons or damage to close door. DO NOT RETURN to the store. GARAGE DOOR OPENER MODELS PowerMax® 1200/1500, SC 1200/1500, TriloGTM 1200/1500, PowerLift® 900, GPowerTM 900, SilentMax® 1000/1200, CB 1000/1200, IntelliG® 1000/1200 SCREW/BELT/CHAIN DRIVES OPERATION & MAINTENANCE MANUAL Includes INTELLICO®...

Owner's Manual - Page 2

... entsprechen, welche von den Bestimmungen der USA und Kanadas abweichen. 5 6 7 Need help or have questions? Ninguna garantía se da que cumplan con todas las reglamentaciones ...Function 3 F3eatures Safety 4 Opener 4 R4equired5Progra6mming Introduction 5 Overview of Powerhead Controls 5 Travel Limits Closing Garage Door (DOWN Limits 6 Opening Garage Door (UP Limits 7 Wall...

Owner's Manual - Page 3

...USED IN THESE INSTRUCTIONS Garage doors are NOT pinched or near moving parts. WARNING Could result in Death or Serious Injury Keep people clear of opening while door is used throughout this ... with the door opener. Since moving . All safety messages will result in this manual to play with the help of power until instructed to the door before removing opener cover. DO...

Owner's Manual - Page 4

... have been performed. Used during a power failure or other emergency to allow the door to the full open /close . 3.When the garage door is closing movement, the door will not control the door opener. Lights automatically turn OFF after 4 minutes of no effect on the door during the closing , if Safe-T-Beam® is detected for an Assembly/Installation...

Owner's Manual - Page 5

... function change by illuminating ON, OFF, or ON FLASHING in the garage door opening and closing your garage door. Remote Programming synchronizes your remote control devices (remotes, wall console,... (Default menu) - These show you how to program your Genie garage door opener is needed to move door during programming and advance through menus 5 G999-393 Manual-ScrewBeltChain-EN indd...

Owner's Manual - Page 6

...light (or backlight) is ON. See page 17. If not illuminated, check for 2 seconds until garage door is fully closed on blue (round LED remains off). PROGRAM SET + HOLD 1 2 1 2 ...If shuttle/bullet has NOT been engaged to carriage BEFORE setting limits. Closing Garage Door (Down Limits) 1 Lift the door open by hand until the shuttle/bullet engages the carriage on the Powerhead, you ...

Owner's Manual - Page 7

... go off ). PROGRAM SET - PROGRAM SET - 9 Press and release the Program Set button (both LEDs flash blue and go off). HOLD Opening Garage Door (Up Limits) NOTE: Beginning with powerhead. PROGRAM PROGRAM - + SET The DOWN (closed is fully open ) limit is programmed. Watch carriage as it approaches the power head to avoid contact with...

Owner's Manual - Page 8

... normally. When Sure-Lock™ is OFF To powerhead Sure-Lock™ Button - Indicator Light -Red indicator light is always ON. -When Sure-Lock™ is detected. Independent Light Control Button Controls door opener lights from inside garage. When Sure-Lock™ is ON, this light is OFF. Open/Close Button Opens and closes door from inside garage...

Owner's Manual - Page 9

... Force settings MUST BE COMPLETED before it does not reverse direction to these functions for the rst time. Repeat this manual (pages 18-19). 10 Open and close to close and close your garage door. For further help, refer to set . 12 Lay a 2" x 4" board at under the center of the...

Owner's Manual - Page 11

... the ignition key in the car to set the button in the "Accessory" position. Each Remote can be programmed for other garage door openers, repeat the steps above using one of the other two Remote buttons. Repeat as described in "Learn Mode" as necessary for additional Remotes. PROGRAM SET - ...

Owner's Manual - Page 12

... PIN, then press Program key . 2. When the blinking stops, you must start the opener while the door is ready for programming. Press in "Setting Up a Pina"nd"Programming. Press the Program key . 3. Door opener will activate door until the LED starts to Opener PROGRAM - + HOLD 2 seconds PROGRAM SET - + PROGRAM SET - + 1. Press and hold Program Set key...

Owner's Manual - Page 13

... Remotes and wireless Keypads. PROGRAM PROGRAM SET SET HOLD HOLD If the memory has been cleared, the Remote will operate normally using the Wall Console. NOTE: The garage door opener will not activate the door opener. All remaining (or recovered) Remotes and wireless Keypads MUST BE reprogrammed as shown on pages 9 and 12. G999-393 Manual...

Owner's Manual - Page 14

...GREEN LEDs on your Genie® instructions for this Intellicode® 1 model of Genie® garage door openers .The default Intellicode® 2 setting must be changed to Intellicode® 1. (Follow these ...logo preset to Intellicode® 1. 1 Select a Remote button NOT already programmed to your door opener has a black antenna wire and the serial number does not start with 10 or higher,...

Owner's Manual - Page 16

... and far enough from operating it. SAVE THESE INSTRUCTIONS WARNING • Garage door hardware (springs, cables, brackets, pulleys, etc.) are broken. • CONTACT A TRAINED DOOR SYSTEM TECHNICIAN. An improperly balanced door increases the risk of travel, retest door opener. Locate wall console within sight of lighting feature. This indicates the system is completely closed . Check...

Owner's Manual - Page 17

... working from a ladder or step stool. • When replacing light cover, make sure wires are programmed. Reconnect power to carriage. Note: The opener will re-attach itself to door opener. • Open powerhead light cover. • Remove light bulb(s). • Replace light bulb(s). - DO NOT use light bulbs with a CR 2032 coin cell battery...

Owner's Manual - Page 19

... Red LED LED LED LED LED LED Three Door Garage Single Garage Door • Determine which side of door components and tracks. 6 Maintenance and Adjustments Adjustment Guides (continued) Speed Settings (DC motors only) Speed settings are pre-programmed at the factory for sectional doors. However, travel speed for OPENING travel will display. Speed Adjustment Action 1 Press and...

Owner's Manual - Page 21

...; Check opening "FORCE" adjustment. Door opener starts for normal operation. DO NOT RETURN to Installation poster or download poster from powerhead memory and program new remotes. OR Safe-T-Beam® System malfunction. • If a NEW installation, check Door Arm position. Refer to the store. See page 8. • WARNING: If you suspect a problem with the garage door hardware...

Owner's Manual - Page 22

.../ STEADY Possible Problem Normal operation. 8 Troubleshooting OPERATION (continued) PROBLEM Noisy operation. Program error. Remove obstruction, recheck unit. Intellicode® 1 remote NOT programmed. Door may need professional repair/adjustment. • Is this opener installed on page 14. WHAT TO DO • Be sure all door fasteners are tight. • Be sure garage door is in...

Owner's Manual - Page 23

...below identified, SilentMax® 1000/1200, CB 1000/1200, IntelliG® 1000/1200, PowerMax® 1200/1500, SC 1200/1500, TriloG™ 1200/1500, PowerLift® 900, or GPower™ 900 garage door openers, ("Product"), ...deteriorated due to misuse, abuse, neglect, accident, failure to provide necessary maintenance, normal wear and tear, or acts of God or any part thereof which is determined ...

Owner's Manual - Page 24

...; Wireless Remote (Works with all Genie garage door openers manufactured from 1993 to the present • Operates up to three openers White Gray Tan Almond Color-Match These... garage door does not close ? Leading-Edge Technology Did your finger tips "retro" Replacement GenieMaster™ 3-Button Remote • Compatible with Revolution Series 1500, 1200 and 1000 ...