User Guide
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User Guide 1 Guide to the Machine 2 Getting Started 3 Using the Printer Function 4 Using the Copier Function 5 Using the Scanner Function 6 Using the Fax Function 7 Configuring the Machine Using the Control Panel 8 Configuring the Machine Using Web Image Monitor 9 Troubleshooting 10 Maintenance 11 Appendix Read this manual carefully before you use , be sure to read "Safety Information" before using the machine. For safe and correct use this machine and keep it handy for future reference.
User Guide 1 Guide to the Machine 2 Getting Started 3 Using the Printer Function 4 Using the Copier Function 5 Using the Scanner Function 6 Using the Fax Function 7 Configuring the Machine Using the Control Panel 8 Configuring the Machine Using Web Image Monitor 9 Troubleshooting 10 Maintenance 11 Appendix Read this manual carefully before you use , be sure to read "Safety Information" before using the machine. For safe and correct use this machine and keep it handy for future reference.
User Guide
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Administrator Settings 233 Changing Administrator Settings 233 Administrator Setting Parameters 234 PDL Settings...238 Changing PDL Settings 238 PDL Setting Parameters 239 8. Troubleshooting Overview ...269 Common Problems 270 Paper Feed Problems 271 Removing Printing Jams 272 Removing inner/lower/upper jam 273 Removing bypass tray jam 275 Removing ...
Administrator Settings 233 Changing Administrator Settings 233 Administrator Setting Parameters 234 PDL Settings...238 Changing PDL Settings 238 PDL Setting Parameters 239 8. Troubleshooting Overview ...269 Common Problems 270 Paper Feed Problems 271 Removing Printing Jams 272 Removing inner/lower/upper jam 273 Removing bypass tray jam 275 Removing ...
User Guide
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...• Suitable paper types • Procedures to use the printer, copier, scanner, and fax functions • Configuring the machine • Troubleshooting problems and fixing paper jams • Replacing consumables • Checking the status of this machine. This manual is stored in this manual are...information about these functions that are not included in the manual CD-ROM supplied with the machine. 3 Details about troubleshooting and basic operations for making photocopies, scanning, and sending faxes. Manuals for This Machine Manuals for the machine's scanner and fax ...
...• Suitable paper types • Procedures to use the printer, copier, scanner, and fax functions • Configuring the machine • Troubleshooting problems and fixing paper jams • Replacing consumables • Checking the status of this machine. This manual is stored in this manual are...information about these functions that are not included in the manual CD-ROM supplied with the machine. 3 Details about troubleshooting and basic operations for making photocopies, scanning, and sending faxes. Manuals for This Machine Manuals for the machine's scanner and fax ...
User Guide
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Troubleshooting This chapter provides a guide for solving problems in operating the machine. Overview Troubleshooting is divided into the following sections: • p.270 "Common Problems" • p.271 "Paper Feed Problems" • p.287 "Print Quality Problems" • p.288 "Printer Problems" • p.293 "Copier Problems" • p.295 "Scanner Problems" • p.296 "Fax Problems" • p.299 "Error and Status Messages on the Screen" • p.307 "Replacing the Print Cartridge" 269 9.
Troubleshooting This chapter provides a guide for solving problems in operating the machine. Overview Troubleshooting is divided into the following sections: • p.270 "Common Problems" • p.271 "Paper Feed Problems" • p.287 "Print Quality Problems" • p.288 "Printer Problems" • p.293 "Copier Problems" • p.295 "Scanner Problems" • p.296 "Fax Problems" • p.299 "Error and Status Messages on the Screen" • p.307 "Replacing the Print Cartridge" 269 9.
User Guide
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... in- sounds produced by or the low level. Note ❒ If any of the beep, ring, speak- the machine is warm- Troubleshooting Common Problems This section describes how to troubleshoot common problems that the wall outlet is not defective by connecting another working device. stalled. Problem Possible cause Solution The machine does...
... in- sounds produced by or the low level. Note ❒ If any of the beep, ring, speak- the machine is warm- Troubleshooting Common Problems This section describes how to troubleshoot common problems that the wall outlet is not defective by connecting another working device. stalled. Problem Possible cause Solution The machine does...
User Guide
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... Media". Make test prints until smudges no longer appear. ❒ Do not forcefully remove jammed paper, as it may be insufficiently fused and can smudge. Troubleshooting Problem Solution The printed paper is curled. • Load the paper upside down in toner. Images are gaps between the paper and the paper guides...
... Media". Make test prints until smudges no longer appear. ❒ Do not forcefully remove jammed paper, as it may be insufficiently fused and can smudge. Troubleshooting Problem Solution The printed paper is curled. • Load the paper upside down in toner. Images are gaps between the paper and the paper guides...
User Guide
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Troubleshooting F Carefully pull out the print cartridge horizontally, holding its center. Then push down on paper or similar material to avoid dirtying your workspace. BSP121S 9 H Slide the print cartridge in . BSP036S • Do not shake the removed print cartridge. Doing so can go no fur- G Lifting the guide plate, remove the jammed paper carefully. When the cartridge can cause remaining toner to leak. • Place the print cartridge on the cartridge until it fully in horizontally. ther, raise it slightly and push it clicks into place. 274 BSP039S
Troubleshooting F Carefully pull out the print cartridge horizontally, holding its center. Then push down on paper or similar material to avoid dirtying your workspace. BSP121S 9 H Slide the print cartridge in . BSP036S • Do not shake the removed print cartridge. Doing so can go no fur- G Lifting the guide plate, remove the jammed paper carefully. When the cartridge can cause remaining toner to leak. • Place the print cartridge on the cartridge until it fully in horizontally. ther, raise it slightly and push it clicks into place. 274 BSP039S
User Guide
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BSP036S • Do not shake the removed print cartridge. BSP032S D Carefully pull out the print cartridge horizontally, holding its center. Doing so can cause remaining toner to leak. • Place the print cartridge on paper or similar material to open the front cover, and then carefully lower it. Troubleshooting C Push the side button to avoid dirtying your workspace. 9 E Lifting the guide plate, remove the jammed paper carefully. 276 BSP121S
BSP036S • Do not shake the removed print cartridge. BSP032S D Carefully pull out the print cartridge horizontally, holding its center. Doing so can cause remaining toner to leak. • Place the print cartridge on paper or similar material to open the front cover, and then carefully lower it. Troubleshooting C Push the side button to avoid dirtying your workspace. 9 E Lifting the guide plate, remove the jammed paper carefully. 276 BSP121S
User Guide
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Troubleshooting Removing outer/duplex jam If "Outer Jam", or "Duplex Jam Duplex Misfeed Jam" appears on the display, follow the procedure below to remove it. R CAUTION: • The inside of this machine becomes very hot. Do not touch parts labelled "v" (indicating a hot surface). BSP238S B Remove the jammed paper carefully. 9 BSP119S C Close the rear cover. 278 BSP251S A Open the rear cover.
Troubleshooting Removing outer/duplex jam If "Outer Jam", or "Duplex Jam Duplex Misfeed Jam" appears on the display, follow the procedure below to remove it. R CAUTION: • The inside of this machine becomes very hot. Do not touch parts labelled "v" (indicating a hot surface). BSP238S B Remove the jammed paper carefully. 9 BSP119S C Close the rear cover. 278 BSP251S A Open the rear cover.
User Guide
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BSP068S I If paper is jammed paper, carefully remove it. Troubleshooting G If there is loaded in until it . 9 280 BSP032S J Push the side button to open the front cover, and then carefully lower it stops. BSP120S H With the duplex transport unit still lowered, carefully slide tray 1 back in the bypass tray, remove the paper and close the bypass tray.
BSP068S I If paper is jammed paper, carefully remove it. Troubleshooting G If there is loaded in until it . 9 280 BSP032S J Push the side button to open the front cover, and then carefully lower it stops. BSP120S H With the duplex transport unit still lowered, carefully slide tray 1 back in the bypass tray, remove the paper and close the bypass tray.
User Guide
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BSP253S Note ❒ When closing the covers, check that the error is cleared. 9 282 After closing the covers, push the covers firmly. Troubleshooting N Using both hands, carefully push up the front cover until it closes.
BSP253S Note ❒ When closing the covers, check that the error is cleared. 9 282 After closing the covers, push the covers firmly. Troubleshooting N Using both hands, carefully push up the front cover until it closes.
User Guide
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BSP127S F If you cannot pull out the jammed original easily, raise the input tray to remove it out toward you. BSP126S E Gently pull the jammed original to see if the original is jammed in the output area. 9 BSP128S 284 Troubleshooting D Lift the paper feed roller slightly and pull it .
BSP127S F If you cannot pull out the jammed original easily, raise the input tray to remove it out toward you. BSP126S E Gently pull the jammed original to see if the original is jammed in the output area. 9 BSP128S 284 Troubleshooting D Lift the paper feed roller slightly and pull it .
User Guide
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Be careful not to remove it. BSP240S K Lift the ADF, and if there is original remaining in the ADF, gently pull the jammed original to hold the input tray when lifting the ADF, for the tray might be damaged. BSP140S L Close the ADF. 9 286 Troubleshooting J Close the ADF cover.
Be careful not to remove it. BSP240S K Lift the ADF, and if there is original remaining in the ADF, gently pull the jammed original to hold the input tray when lifting the ADF, for the tray might be damaged. BSP140S L Close the ADF. 9 286 Troubleshooting J Close the ADF cover.
User Guide
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... in the machine. If it is large and takes time for a while. • To speed up printing, reduce the printing resolution using the printer driver. Troubleshooting Printer Problems This section describes printing problems and possible solutions.
... in the machine. If it is large and takes time for a while. • To speed up printing, reduce the printing resolution using the printer driver. Troubleshooting Printer Problems This section describes printing problems and possible solutions.
User Guide
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D Press the {U}{T} keys to adjust duplex printing position (Type 2 model only). 290 Troubleshooting Adjusting Printing Position You can adjust the printing position of each tray. Use the following procedure. Important ❒ A test page for checking the printing position ...
D Press the {U}{T} keys to adjust duplex printing position (Type 2 model only). 290 Troubleshooting Adjusting Printing Position You can adjust the printing position of each tray. Use the following procedure. Important ❒ A test page for checking the printing position ...
User Guide
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Reference For details about [Tray Priority], see p.238 "PDL Settings". 9 292 The display returns to the initial screen. Troubleshooting K Press the {Clear/Stop} key to return to the initial screen. L Repeat the step A to E to confirm the adjustment result. M Press the {Clear/Stop} key.
Reference For details about [Tray Priority], see p.238 "PDL Settings". 9 292 The display returns to the initial screen. Troubleshooting K Press the {Clear/Stop} key to return to the initial screen. L Repeat the step A to E to confirm the adjustment result. M Press the {Clear/Stop} key.
User Guide
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Troubleshooting Problem The original was not placed on the exposure glass correctly. Solution Place the original copy side down, making sure that it is aligned to the rear left corner and pressed flat against the exposure glass. 9 294
Troubleshooting Problem The original was not placed on the exposure glass correctly. Solution Place the original copy side down, making sure that it is aligned to the rear left corner and pressed flat against the exposure glass. 9 294
User Guide
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... are suitable for scanning. An error occurred while sending a fax. • Confirm that the telephone line is properly connected to insert a pause between dial digits. Troubleshooting Fax Problems This section describes fax problems and possible solutions. ❖ When an error code appears on the Activity Report/TX Report The table below...
... are suitable for scanning. An error occurred while sending a fax. • Confirm that the telephone line is properly connected to insert a pause between dial digits. Troubleshooting Fax Problems This section describes fax problems and possible solutions. ❖ When an error code appears on the Activity Report/TX Report The table below...
User Guide
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...". Image density is possible. See the solutions provided for [Scan Warm-up Time] under [Machine Settings] may have caused the machine to troubleshoot problems that ink or correction fluid is empty. sending them is too high. See p.313 "Cleaning". • Before placing originals on the... Low room temperature may help to improve the scan- Replace the print cartridge. Load paper in the paper tray. Troubleshooting ❖ When other problems occur The table below describes how to scan originals unclearly. Selecting [Longer] for errors 1XXX22 to send ...
...". Image density is possible. See the solutions provided for [Scan Warm-up Time] under [Machine Settings] may have caused the machine to troubleshoot problems that ink or correction fluid is empty. sending them is too high. See p.313 "Cleaning". • Before placing originals on the... Low room temperature may help to improve the scan- Replace the print cartridge. Load paper in the paper tray. Troubleshooting ❖ When other problems occur The table below describes how to scan originals unclearly. Selecting [Longer] for errors 1XXX22 to send ...
User Guide
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... machine, and connect a standard telephone in -1 copy could not be connect- • Confirm that you can make calls this way, contact your telephone company. 300 Troubleshooting Message Causes Solutions BP Tray Print Job Type Mismatch?Y/N The paper type set for processing. machine. Cancel Print JOB I/O TimeOut The timeout period set in...
... machine, and connect a standard telephone in -1 copy could not be connect- • Confirm that you can make calls this way, contact your telephone company. 300 Troubleshooting Message Causes Solutions BP Tray Print Job Type Mismatch?Y/N The paper type set for processing. machine. Cancel Print JOB I/O TimeOut The timeout period set in...