Clearing Jams Guide
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If the paper is not exiting the printer: 1 Pull down the top rear door. 4 Lift and pull the print cartridge out of the printer might be covered with unfused toner which can stain garments and skin. 6 Remove the jammed paper. CAUTION-HOT SURFACE: The inside of the printer. If the paper ...is not easy to remove, then open the front cover. 202 paper jam Touch Status/Supplies to identify the location of the cartridge. Use the cartridge handle ...
If the paper is not exiting the printer: 1 Pull down the top rear door. 4 Lift and pull the print cartridge out of the printer might be covered with unfused toner which can stain garments and skin. 6 Remove the jammed paper. CAUTION-HOT SURFACE: The inside of the printer. If the paper ...is not easy to remove, then open the front cover. 202 paper jam Touch Status/Supplies to identify the location of the cartridge. Use the cartridge handle ...
Troubleshooting Guide
Page 3
...restart the computer. THE SCANNER GLASS MAY BE DIRTY Clean the scanner glass with a clean, lint-free cloth dampened with the scanner. UNWANTED TONER IS IN THE BACKGROUND • Increase the background removal setting. • Adjust the darkness to print, specify the correct size setting: ...the background removal setting. Try one or more of the original document is satisfactory. THE TONER MAY BE LOW When 88 Cartridge low appears or when the print becomes faded, replace the print cartridge. CHECK THE QUALITY OF THE ORIGINAL DOCUMENT Make sure the quality of the following: CHECK...
...restart the computer. THE SCANNER GLASS MAY BE DIRTY Clean the scanner glass with a clean, lint-free cloth dampened with the scanner. UNWANTED TONER IS IN THE BACKGROUND • Increase the background removal setting. • Adjust the darkness to print, specify the correct size setting: ...the background removal setting. Try one or more of the original document is satisfactory. THE TONER MAY BE LOW When 88 Cartridge low appears or when the print becomes faded, replace the print cartridge. CHECK THE QUALITY OF THE ORIGINAL DOCUMENT Make sure the quality of the following: CHECK...
Troubleshooting Guide
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...COUNT DELAY SETTINGS The ring count delay sets the number of the following : 2400 4800 9600 14400 33600 6 Click Submit. 5 THE TONER MAY BE LOW 88 Cartridge low appears when the toner is satisfactory. • Resend the fax. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin ...MAKE SURE THE SHORTCUT NUMBER IS SET UP PROPERLY • Check to consider adding a second telephone line for the printer. THE TONER MAY BE LOW When 88 Cartridge low appears or when you do not know the IP address of the printer, then print a network setup page and locate the ...
...COUNT DELAY SETTINGS The ring count delay sets the number of the following : 2400 4800 9600 14400 33600 6 Click Submit. 5 THE TONER MAY BE LOW 88 Cartridge low appears when the toner is satisfactory. • Resend the fax. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin ...MAKE SURE THE SHORTCUT NUMBER IS SET UP PROPERLY • Check to consider adding a second telephone line for the printer. THE TONER MAY BE LOW When 88 Cartridge low appears or when you do not know the IP address of the printer, then print a network setup page and locate the ...
Troubleshooting Guide
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THE TONER MAY BE LOW When 88 Cartridge low appears, order a new print cartridge. Try one...paper size setting matches the paper loaded in the Quality menu. Reinstall the print cartridge. MAKE SURE DOWNLOADED FONTS ARE SUPPORTED If you are using downloaded fonts, then ...Toner Darkness setting: • From the printer control panel, change the setting from the Quality menu. • For Windows users, change the setting from Print Properties. • For Macintosh users, change the setting from the Page Setup dialog. PACKING MATERIAL MAY BE ON THE PRINT CARTRIDGE Remove the print cartridge...
THE TONER MAY BE LOW When 88 Cartridge low appears, order a new print cartridge. Try one...paper size setting matches the paper loaded in the Quality menu. Reinstall the print cartridge. MAKE SURE DOWNLOADED FONTS ARE SUPPORTED If you are using downloaded fonts, then ...Toner Darkness setting: • From the printer control panel, change the setting from the Quality menu. • For Windows users, change the setting from Print Properties. • For Macintosh users, change the setting from the Page Setup dialog. PACKING MATERIAL MAY BE ON THE PRINT CARTRIDGE Remove the print cartridge...
Troubleshooting Guide
Page 9
Print irregularities These are possible solutions. THE FUSER MAY BE WORN OR DEFECTIVE Replace the fuser. Replace the print cartridge if the defects occur every: • 47.8 mm (1.88 in.) • 96.8 mm (3.81 in.) Replace the fuser if the defects occur every: • 88.0 ... GUIDES Move the guides in the tray to the correct positions for the paper size loaded. THE TONER MAY BE LOW When 88 Cartridge low appears or when the print becomes faded, replace the print cartridge. Try one or more of the following: THE PAPER MAY HAVE ABSORBED MOISTURE DUE TO HIGH HUMIDITY...
Print irregularities These are possible solutions. THE FUSER MAY BE WORN OR DEFECTIVE Replace the fuser. Replace the print cartridge if the defects occur every: • 47.8 mm (1.88 in.) • 96.8 mm (3.81 in.) Replace the fuser if the defects occur every: • 88.0 ... GUIDES Move the guides in the tray to the correct positions for the paper size loaded. THE TONER MAY BE LOW When 88 Cartridge low appears or when the print becomes faded, replace the print cartridge. Try one or more of the following: THE PAPER MAY HAVE ABSORBED MOISTURE DUE TO HIGH HUMIDITY...
Troubleshooting Guide
Page 10
... MOISTURE DUE TO HIGH HUMIDITY • Load paper from your software program or application. THE PRINT CARTRIDGE MAY BE DEFECTIVE OR LOW ON TONER Replace the used print cartridge with rough finishes. CHECK THE PAPER Avoid textured paper with a new one or more of the following...Properties. • For Macintosh users, change these settings from the Print dialog. THE TONER IS LOW When 88 Cartridge Low appears, order a new print cartridge. THE PRINT CARTRIDGE MAY BE DEFECTIVE Replace the print cartridge. Try one or more of paper. • Use only transparencies recommended by the ...
... MOISTURE DUE TO HIGH HUMIDITY • Load paper from your software program or application. THE PRINT CARTRIDGE MAY BE DEFECTIVE OR LOW ON TONER Replace the used print cartridge with rough finishes. CHECK THE PAPER Avoid textured paper with a new one or more of the following...Properties. • For Macintosh users, change these settings from the Print dialog. THE TONER IS LOW When 88 Cartridge Low appears, order a new print cartridge. THE PRINT CARTRIDGE MAY BE DEFECTIVE Replace the print cartridge. Try one or more of paper. • Use only transparencies recommended by the ...
Troubleshooting Guide
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.... • For Macintosh users, specify the type from the Print dialog. THE PRINT CARTRIDGE MAY BE DEFECTIVE Replace the print cartridge. THE PRINT CARTRIDGE MAY BE DEFECTIVE OR LOW ON TONER Replace the used print cartridge with rough finishes. Streaked vertical lines These are possible solutions. THE PRINT...NOT BE CLEAR Check the paper path around the print cartridge. THERE IS TONER IN THE PAPER PATH Contact Customer Support. 11 Toner fog or background shading appears on the page These are possible solutions. THERE IS TONER IN THE PAPER PATH Contact Customer Support. Try one...
.... • For Macintosh users, specify the type from the Print dialog. THE PRINT CARTRIDGE MAY BE DEFECTIVE Replace the print cartridge. THE PRINT CARTRIDGE MAY BE DEFECTIVE OR LOW ON TONER Replace the used print cartridge with rough finishes. Streaked vertical lines These are possible solutions. THE PRINT...NOT BE CLEAR Check the paper path around the print cartridge. THERE IS TONER IN THE PAPER PATH Contact Customer Support. 11 Toner fog or background shading appears on the page These are possible solutions. THERE IS TONER IN THE PAPER PATH Contact Customer Support. Try one...
Troubleshooting Guide
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... users, specify the type from the Paper menu. 2 Before sending the job to the same network. For other countries/regions, visit the Lexmark Web site at www.lexmark.com. 12 Toner specks These are possible solutions. The serial number is poor Try one or more of http:// before the printer IP address to... experiencing, the message on the network settings, you have already taken to find a solution. You need to type https:// instead of the following : THE PRINT CARTRIDGE MAY BE DEFECTIVE Replace the print...
... users, specify the type from the Paper menu. 2 Before sending the job to the same network. For other countries/regions, visit the Lexmark Web site at www.lexmark.com. 12 Toner specks These are possible solutions. The serial number is poor Try one or more of http:// before the printer IP address to... experiencing, the message on the network settings, you have already taken to find a solution. You need to type https:// instead of the following : THE PRINT CARTRIDGE MAY BE DEFECTIVE Replace the print...
User's Guide
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...names for more information on the message, including how to give instructions on what you should do so the printer can continue processing, such as Toner Low. • Shows intervention messages to clear it appears. The printer control panel buttons and shortcuts cannot be used while it . 7 ... bar • Shows the current printer status such as Ready or Busy. • Shows printer conditions such as Close door or Insert print cartridge. 6 Status/Supplies Appears on the home screen: Display item Release Held Faxes Search Held Jobs Held Jobs Lock Device Unlock Device Function If this...
...names for more information on the message, including how to give instructions on what you should do so the printer can continue processing, such as Toner Low. • Shows intervention messages to clear it appears. The printer control panel buttons and shortcuts cannot be used while it . 7 ... bar • Shows the current printer status such as Ready or Busy. • Shows printer conditions such as Close door or Insert print cartridge. 6 Status/Supplies Appears on the home screen: Display item Release Held Faxes Search Held Jobs Held Jobs Lock Device Unlock Device Function If this...
User's Guide
Page 142
... to identify the location of the printer might be covered with unfused toner which can stain garments and skin. 6 Remove the jammed paper. CAUTION-HOT SURFACE: The inside of the jam. 5 Place the print cartridge aside. Clearing jams 142 If the paper is exiting the printer, then... pull the paper out, and then touch Continue. Warning-Potential Damage: Do not leave the cartridge exposed to light for extended periods. Warning-Potential Damage: The...
... to identify the location of the printer might be covered with unfused toner which can stain garments and skin. 6 Remove the jammed paper. CAUTION-HOT SURFACE: The inside of the jam. 5 Place the print cartridge aside. Clearing jams 142 If the paper is exiting the printer, then... pull the paper out, and then touch Continue. Warning-Potential Damage: Do not leave the cartridge exposed to light for extended periods. Warning-Potential Damage: The...
User's Guide
Page 186
... Errors can be customized with the following options: None IP Address Hostname Contact Name Location Date/Time mDNS/DDNS Service Name Zero Configuration Name Cartridge Level Custom Text Notes: • IP Address is the factory default setting for Left side. • Date/Time is the factory default...; Default is the factory default setting for Type of Message to Display. Menu item Displayed Information Left side Right side Custom Text Black Toner Display When Supply Registers Off Early Warning Low Near End of Life End of Life Type of Message to Display Default Alternate Default Message...
... Errors can be customized with the following options: None IP Address Hostname Contact Name Location Date/Time mDNS/DDNS Service Name Zero Configuration Name Cartridge Level Custom Text Notes: • IP Address is the factory default setting for Left side. • Date/Time is the factory default...; Default is the factory default setting for Type of Message to Display. Menu item Displayed Information Left side Right side Custom Text Black Toner Display When Supply Registers Off Early Warning Low Near End of Life End of Life Type of Message to Display Default Alternate Default Message...
User's Guide
Page 189
... a printer hard disk is installed. Single sounds three quick beeps. • Off is the factory default setting for Toner Alarm and Staple Alarm. Understanding printer menus 189 Menu item Location Alarms Alarm Control Cartridge Alarm Staple Alarm Timeouts Job Hold Timeout Disabled 5-255 Timeouts Standby Mode Disabled 2-240 Timeouts Power Saver Mode...
... a printer hard disk is installed. Single sounds three quick beeps. • Off is the factory default setting for Toner Alarm and Staple Alarm. Understanding printer menus 189 Menu item Location Alarms Alarm Control Cartridge Alarm Staple Alarm Timeouts Job Hold Timeout Disabled 5-255 Timeouts Standby Mode Disabled 2-240 Timeouts Power Saver Mode...
User's Guide
Page 246
... continue printing. • Format the printer hard disk. Replace the print cartridge, and then touch Continue to clear the message and continue printing. 88.yy Cartridge nearly low The toner is empty. 1 Replace the print cartridge. 2 Touch Continue to clear the message. 200-282.yy paper jam...Clear the paper path. 2 Touch Continue to replace the pick rollers, the charge roll, the transfer roller, and the fuser. 88 Cartridge low The toner is low. Understanding printer messages 246 Order a maintenance kit, which contains all original documents from the specified stapler area(s). 2 Touch ...
... continue printing. • Format the printer hard disk. Replace the print cartridge, and then touch Continue to clear the message and continue printing. 88.yy Cartridge nearly low The toner is empty. 1 Replace the print cartridge. 2 Touch Continue to clear the message. 200-282.yy paper jam...Clear the paper path. 2 Touch Continue to replace the pick rollers, the charge roll, the transfer roller, and the fuser. 88 Cartridge low The toner is low. Understanding printer messages 246 Order a maintenance kit, which contains all original documents from the specified stapler area(s). 2 Touch ...
User's Guide
Page 253
... or when the print becomes faded: 1 Remove the print cartridge. 2 Firmly shake the cartridge side-to-side and front-to-back several times to redistribute toner. 3 Reinsert the cartridge and continue printing. or A4-size plain paper. In other countries or regions, visit the Lexmark Web Site at 1-800-539-6275 for Label Applications X651A21E...
... or when the print becomes faded: 1 Remove the print cartridge. 2 Firmly shake the cartridge side-to-side and front-to-back several times to redistribute toner. 3 Reinsert the cartridge and continue printing. or A4-size plain paper. In other countries or regions, visit the Lexmark Web Site at 1-800-539-6275 for Label Applications X651A21E...
User's Guide
Page 255
Ordering a fuser To check the fuser type (T1 or T2) installed in the printer, remove the print cartridge to view the label on printed pages, order replacement charge rolls. Part name Charge roll assembly Part number 40X5852 Ordering pick rollers When the paper... the fuser. Part name Pick rollers Part number 40X4308 Maintaining the printer 255 Part name ADF Maintenance kit Part number 40X4769 Ordering a transfer roller When toner smudges appear on the front or back of printed pages, order a replacement transfer roller. Part name T1 fuser T2 fuser Part number 40X1870 (100 V) ...
Ordering a fuser To check the fuser type (T1 or T2) installed in the printer, remove the print cartridge to view the label on printed pages, order replacement charge rolls. Part name Charge roll assembly Part number 40X5852 Ordering pick rollers When the paper... the fuser. Part name Pick rollers Part number 40X4308 Maintaining the printer 255 Part name ADF Maintenance kit Part number 40X4769 Ordering a transfer roller When toner smudges appear on the front or back of printed pages, order a replacement transfer roller. Part name T1 fuser T2 fuser Part number 40X1870 (100 V) ...
User's Guide
Page 259
...tasks, see the Networking Guide on the Software and Documentation CD and the Embedded Web Server Administrator's Guide on the Lexmark Web site at www.lexmark.com. Administrative support 259 Notes: • If you do not know the IP address of the printer, then print.../IP section. 2 Click Device Status. Setting up e-mail alerts You can view paper tray settings, the level of toner in the print cartridge, the percentage of certain printer parts. Administrative support Finding advanced networking and administrator information This chapter covers basic administrative support tasks...
...tasks, see the Networking Guide on the Software and Documentation CD and the Embedded Web Server Administrator's Guide on the Lexmark Web site at www.lexmark.com. Administrative support 259 Notes: • If you do not know the IP address of the printer, then print.../IP section. 2 Click Device Status. Setting up e-mail alerts You can view paper tray settings, the level of toner in the print cartridge, the percentage of certain printer parts. Administrative support Finding advanced networking and administrator information This chapter covers basic administrative support tasks...
User's Guide
Page 268
...the scanner glass" on the scanner glass in the upper left corner. CHECK THE DOCUMENT PLACEMENT Make sure the document or photo is satisfactory. UNWANTED TONER IS IN THE BACKGROUND • Increase the background removal setting. • Adjust the darkness to a lighter setting. CHECK THE QUALITY OF THE ... MAY BE DIRTY Clean the scanner glass with a clean, lint-free cloth dampened with water. THE TONER MAY BE LOW When 88 Cartridge low appears or when the print becomes faded, replace the print cartridge. PATTERNS (MOIRÉ) APPEAR IN THE OUTPUT • On the Copy screen, select the Text/...
...the scanner glass" on the scanner glass in the upper left corner. CHECK THE DOCUMENT PLACEMENT Make sure the document or photo is satisfactory. UNWANTED TONER IS IN THE BACKGROUND • Increase the background removal setting. • Adjust the darkness to a lighter setting. CHECK THE QUALITY OF THE ... MAY BE DIRTY Clean the scanner glass with a clean, lint-free cloth dampened with water. THE TONER MAY BE LOW When 88 Cartridge low appears or when the print becomes faded, replace the print cartridge. PATTERNS (MOIRÉ) APPEAR IN THE OUTPUT • On the Copy screen, select the Text/...
User's Guide
Page 273
... at 4. 1 Type the printer IP address into the address field of times the phone line rings before the printer answers. THE TONER MAY BE LOW 88 Cartridge low appears when the toner is low. TEMPORARILY DISABLE CALL WAITING Call Waiting can disrupt fax transmissions. THE PRINTER MEMORY MAY BE FULL 1 Dial the fax...
... at 4. 1 Type the printer IP address into the address field of times the phone line rings before the printer answers. THE TONER MAY BE LOW 88 Cartridge low appears when the toner is low. TEMPORARILY DISABLE CALL WAITING Call Waiting can disrupt fax transmissions. THE PRINTER MEMORY MAY BE FULL 1 Dial the fax...
User's Guide
Page 274
THE TONER MAY BE LOW When 88 Cartridge low appears or when you do not know the IP address of your Web browser. THE DOCUMENT IS NOT LOADED PROPERLY Load the original document ... ADF or facedown on the scanner glass. Can receive but not send faxes These are possible solutions. Note: If you experience faded print, replace the cartridge. Received fax has poor print quality These are possible solutions. Try one or more of the following : THE PRINTER IS NOT IN FAX MODE On...
THE TONER MAY BE LOW When 88 Cartridge low appears or when you do not know the IP address of your Web browser. THE DOCUMENT IS NOT LOADED PROPERLY Load the original document ... ADF or facedown on the scanner glass. Can receive but not send faxes These are possible solutions. Note: If you experience faded print, replace the cartridge. Received fax has poor print quality These are possible solutions. Try one or more of the following : THE PRINTER IS NOT IN FAX MODE On...
Help Menu Pages
Page 15
The line that best matches the defects on one of the vertical lines. Print defects guide Page 15 of 18 Print defects guide Repeating defects measurements Match a set of repeating defects on a print job to the marks on the print job indicates which particular part is causing the defect. Replace the charge rolls 28.3 mm (1.11 in.) Replace the transfer roller 51.7 mm (2.04 in.) Change the toner cartridge 47.8 mm or 96.8 mm (1.88 in.) (3.81 in.) Replace the fuser 88.0 mm or 95.2 mm (3.46 in.) (3.75 in.)
The line that best matches the defects on one of the vertical lines. Print defects guide Page 15 of 18 Print defects guide Repeating defects measurements Match a set of repeating defects on a print job to the marks on the print job indicates which particular part is causing the defect. Replace the charge rolls 28.3 mm (1.11 in.) Replace the transfer roller 51.7 mm (2.04 in.) Change the toner cartridge 47.8 mm or 96.8 mm (1.88 in.) (3.81 in.) Replace the fuser 88.0 mm or 95.2 mm (3.46 in.) (3.75 in.)