Troubleshooting Guide
Page 6
... Options list. Try one or more information, see the hardware setup documentation that came with the option, or go to www.lexmark.com/publications to view the paper tray instruction sheet. 2000-sheet tray These are possible solutions. MAKE SURE THE OPTION IS INSTALLED CORRECTLY Print a menu settings page and check to see the hardware...
... Options list. Try one or more information, see the hardware setup documentation that came with the option, or go to www.lexmark.com/publications to view the paper tray instruction sheet. 2000-sheet tray These are possible solutions. MAKE SURE THE OPTION IS INSTALLED CORRECTLY Print a menu settings page and check to see the hardware...
User's Guide
Page 3
... Type...72 Configuring Universal paper settings...72 Loading the standard or optional 250-sheet or 550-sheet tray 73 Loading the 2000-sheet tray...76 Loading the multipurpose feeder...80 Loading the envelope feeder...82 Linking and unlinking trays...83 Linking trays...83 Unlinking trays...84 Assigning a custom paper type name...84 Changing a Custom Type name ...84 Paper...
... Type...72 Configuring Universal paper settings...72 Loading the standard or optional 250-sheet or 550-sheet tray 73 Loading the 2000-sheet tray...76 Loading the multipurpose feeder...80 Loading the envelope feeder...82 Linking and unlinking trays...83 Linking trays...83 Unlinking trays...84 Assigning a custom paper type name...84 Changing a Custom Type name ...84 Paper...
User's Guide
Page 10
...jobs do not print ...264 Job takes longer than expected to print ...265 Job prints from the wrong tray or on the wrong paper 265 Incorrect characters print...265 Tray linking does not work...266 Large jobs do not collate ...266 Unexpected page breaks occur...266 Solving copy problems... fax has poor print quality...274 Solving option problems...275 Option does not operate correctly or quits after it is installed 275 Paper trays...275 2000-sheet tray...276 Envelope feeder ...276 Output options ...277 Flash memory card...277 Hard disk with adapter...277 Internal Solutions Port ...277 Memory card...
...jobs do not print ...264 Job takes longer than expected to print ...265 Job prints from the wrong tray or on the wrong paper 265 Incorrect characters print...265 Tray linking does not work...266 Large jobs do not collate ...266 Unexpected page breaks occur...266 Solving copy problems... fax has poor print quality...274 Solving option problems...275 Option does not operate correctly or quits after it is installed 275 Paper trays...275 2000-sheet tray...276 Envelope feeder ...276 Output options ...277 Flash memory card...277 Hard disk with adapter...277 Internal Solutions Port ...277 Memory card...
User's Guide
Page 16
...; Provide a flat, sturdy, and stable surface. • Keep the printer: - It is important to open trays, covers, and doors. Basic models 1 Automatic Document Feeder (ADF) 2 Printer control panel 3 Standard exit bin 4 Multipurpose feeder 5 550-sheet tray (Tray 1) 6 550-sheet tray (Tray 2) 7 Optional output bin Selecting a location for the printer When selecting a location for the printer, leave enough...
...; Provide a flat, sturdy, and stable surface. • Keep the printer: - It is important to open trays, covers, and doors. Basic models 1 Automatic Document Feeder (ADF) 2 Printer control panel 3 Standard exit bin 4 Multipurpose feeder 5 550-sheet tray (Tray 1) 6 550-sheet tray (Tray 2) 7 Optional output bin Selecting a location for the printer When selecting a location for the printer, leave enough...
User's Guide
Page 72
...the printer menus. Loading paper and specialty media 72 Then, specify all of the following Universal size settings for the specified tray to load the 250-, 500-, and 2000-sheet trays, and the multipurpose feeder. Setting the Paper Size and Paper Type The Paper Size setting is determined by the position of... unit of the paper guides in .). The Paper Type setting must be set manually. the largest size is 216 x 356 mm (8.5 x 14 in the tray for all trays that do not contain plain paper. 1 Make sure the printer is on and Ready appears. 2 On the home screen, touch . 3 Touch Paper Menu....
...the printer menus. Loading paper and specialty media 72 Then, specify all of the following Universal size settings for the specified tray to load the 250-, 500-, and 2000-sheet trays, and the multipurpose feeder. Setting the Paper Size and Paper Type The Paper Size setting is determined by the position of... unit of the paper guides in .). The Paper Type setting must be set manually. the largest size is 216 x 356 mm (8.5 x 14 in the tray for all trays that do not contain plain paper. 1 Make sure the printer is on and Ready appears. 2 On the home screen, touch . 3 Touch Paper Menu....
User's Guide
Page 73
Loading the standard or optional 250-sheet or 550-sheet tray Although the 250-sheet tray and the 550-sheet tray are different in either tray: 1 Pull the tray out. Note: Do not remove trays while a job prints or while Busy appears on the display. Loading paper and specialty media 73 Submitting Selection appears, followed by the Paper menu. 9 Touch ...
Loading the standard or optional 250-sheet or 550-sheet tray Although the 250-sheet tray and the 550-sheet tray are different in either tray: 1 Pull the tray out. Note: Do not remove trays while a job prints or while Busy appears on the display. Loading paper and specialty media 73 Submitting Selection appears, followed by the Paper menu. 9 Touch ...
User's Guide
Page 76
Loading the 2000-sheet tray 1 Pull the tray out. 2 Pull up and slide the width guide to the correct position for the tray from the printer control panel. Loading paper and specialty media 76 7 Insert the tray. 8 If a different type of paper was loaded than the type previously loaded in the tray, then change the Paper Type setting for the paper size being loaded.
Loading the 2000-sheet tray 1 Pull the tray out. 2 Pull up and slide the width guide to the correct position for the tray from the printer control panel. Loading paper and specialty media 76 7 Insert the tray. 8 If a different type of paper was loaded than the type previously loaded in the tray, then change the Paper Type setting for the paper size being loaded.
User's Guide
Page 89
or Optional Multipurpose 550-sheet trays 2000-sheet tray feeder (standard or optional) Duplex unit A4 210 x 297 mm (8.3 x 11.7 in.) A5 148 x 210 mm X (5.8 x 8.3 in.) A61,2 105 x 148 mm X X X (4.1 x 5.8 in.) JIS B5 182 x ... width must be between 182 mm (7.2 in) and 356 mm (14 in ); Supported paper sizes, types, and weights The following tables provide information on the Lexmark Web site at www...
or Optional Multipurpose 550-sheet trays 2000-sheet tray feeder (standard or optional) Duplex unit A4 210 x 297 mm (8.3 x 11.7 in.) A5 148 x 210 mm X (5.8 x 8.3 in.) A61,2 105 x 148 mm X X X (4.1 x 5.8 in.) JIS B5 182 x ... width must be between 182 mm (7.2 in) and 356 mm (14 in ); Supported paper sizes, types, and weights The following tables provide information on the Lexmark Web site at www...
User's Guide
Page 90
... duplexing, the Universal width must be between 182 mm (7.2 in) and 356 mm (14 in ); Paper and specialty media guidelines 90 or Optional Multipurpose 550-sheet trays 2000-sheet tray feeder (standard or optional) Duplex unit Universal3,4 138 x 210 mm X X (5.5 x 8.3 in.) up to 216 x 356 mm (8.5 x 14 in.) 70 x 127 mm X X X (2.8 x 5 in.) up to...
... duplexing, the Universal width must be between 182 mm (7.2 in) and 356 mm (14 in ); Paper and specialty media guidelines 90 or Optional Multipurpose 550-sheet trays 2000-sheet tray feeder (standard or optional) Duplex unit Universal3,4 138 x 210 mm X X (5.5 x 8.3 in.) up to 216 x 356 mm (8.5 x 14 in.) 70 x 127 mm X X X (2.8 x 5 in.) up to...
User's Guide
Page 91
... table to determine the possible output destinations of each output bin is included with the special cartridge required for label applications. or 550-sheet trays (standard or optional) Optional 2000-sheet tray Multipurpose feeder Duplex unit Paper • Plain • Bond • Colored • Custom • Letterhead • Light • Heavy • Preprinted •...
... table to determine the possible output destinations of each output bin is included with the special cartridge required for label applications. or 550-sheet trays (standard or optional) Optional 2000-sheet tray Multipurpose feeder Duplex unit Paper • Plain • Bond • Colored • Custom • Letterhead • Light • Heavy • Preprinted •...
User's Guide
Page 131
... together. • We recommend Lexmark part number 12A5010 for A4-size transparencies and Lexmark part number 70X7240 for laser printers. Have an interlocking design - Have any way - "Loading the standard or optional 250-sheet or 550-sheet tray" on how to ensure transparencies are..., wrinkling, curling excessively, or releasing hazardous emissions. • For the best performance, use envelopes made from a 250-sheet tray, a 550-sheet tray, or the multipurpose feeder. • Use transparencies designed specifically for use before buying large quantities. Are stuck together or ...
... together. • We recommend Lexmark part number 12A5010 for A4-size transparencies and Lexmark part number 70X7240 for laser printers. Have an interlocking design - Have any way - "Loading the standard or optional 250-sheet or 550-sheet tray" on how to ensure transparencies are..., wrinkling, curling excessively, or releasing hazardous emissions. • For the best performance, use envelopes made from a 250-sheet tray, a 550-sheet tray, or the multipurpose feeder. • Use transparencies designed specifically for use before buying large quantities. Are stuck together or ...
User's Guide
Page 132
...sheet tray, a 550-sheet tray, or the multipurpose feeder. • Make sure the Paper Type is not possible, remove a 1.6-mm (0.06-in a jam. The labels can withstand temperatures up to the sheet edge. Tips on using labels Print samples on using card stock Card stock is recommended. Many of the adhesive at www.lexmark...; Select the appropriate Paper Texture setting. Print samples on card stock: • Feed card stock from a 250-sheet tray, a 550-sheet tray, or the multipurpose feeder. • Use labels designed specifically for use a non-oozing adhesive. • Portrait ...
...sheet tray, a 550-sheet tray, or the multipurpose feeder. • Make sure the Paper Type is not possible, remove a 1.6-mm (0.06-in a jam. The labels can withstand temperatures up to the sheet edge. Tips on using labels Print samples on using card stock Card stock is recommended. Many of the adhesive at www.lexmark...; Select the appropriate Paper Texture setting. Print samples on card stock: • Feed card stock from a 250-sheet tray, a 550-sheet tray, or the multipurpose feeder. • Use labels designed specifically for use a non-oozing adhesive. • Portrait ...
User's Guide
Page 152
...default paper source for all print jobs Notes: • Tray 1 (standard tray) is the factory default setting. • Only an installed paper source will override the Default Source setting for Oficio, Folio, or Statement paper sizes. • The 2000-sheet tray supports A4, Letter, and Legal paper sizes. 1 Appears... only if Tray Size Sensing is not supported for the duration of the print job. • If the same size ...
...default paper source for all print jobs Notes: • Tray 1 (standard tray) is the factory default setting. • Only an installed paper source will override the Default Source setting for Oficio, Folio, or Statement paper sizes. • The 2000-sheet tray supports A4, Letter, and Legal paper sizes. 1 Appears... only if Tray Size Sensing is not supported for the duration of the print job. • If the same size ...
User's Guide
Page 276
... then turn the printer on. Try one or more information, see the hardware setup documentation that came with the paper tray, or go to www.lexmark.com/publications to the 2000-sheet tray. • Make sure the printer is turned on. Troubleshooting 276 THE PAPER FEED ROLLERS DO NOT TURN TO ADVANCE PAPER...for the envelope feeder from the Paper menu. 2 Before sending the job to the 2000-sheet tray. • Make sure the printer is listed on . MAKE SURE THE PAPER TRAY IS INSTALLED CORRECTLY If the paper tray is turned on the menu settings page, but paper jams when it enters or exits ...
... then turn the printer on. Try one or more information, see the hardware setup documentation that came with the paper tray, or go to www.lexmark.com/publications to the 2000-sheet tray. • Make sure the printer is turned on. Troubleshooting 276 THE PAPER FEED ROLLERS DO NOT TURN TO ADVANCE PAPER...for the envelope feeder from the Paper menu. 2 Before sending the job to the 2000-sheet tray. • Make sure the printer is listed on . MAKE SURE THE PAPER TRAY IS INSTALLED CORRECTLY If the paper tray is turned on the menu settings page, but paper jams when it enters or exits ...
User's Guide
Page 308
... Numerics 1565 Emulation error, load emulation option 248 2000-sheet tray loading 76 200-282.yy paper jam 246 250-sheet tray (standard or optional) loading 73 283 Staple jam 246... Serial option error 242 54 Standard network software error 243 55 Unsupported option in slot 243 550-sheet tray (standard or optional) loading 73 56 Parallel port disabled 243 56 Serial port disabled 243 56... card stock loading 80 tips on using 132 Change to 231 charge rolls ordering 255 Check tray connection 231 checking an unresponsive printer 263 checking an unresponsive scanner 269 checking device status on ...
... Numerics 1565 Emulation error, load emulation option 248 2000-sheet tray loading 76 200-282.yy paper jam 246 250-sheet tray (standard or optional) loading 73 283 Staple jam 246... Serial option error 242 54 Standard network software error 243 55 Unsupported option in slot 243 550-sheet tray (standard or optional) loading 73 56 Parallel port disabled 243 56 Serial port disabled 243 56... card stock loading 80 tips on using 132 Change to 231 charge rolls ordering 255 Check tray connection 231 checking an unresponsive printer 263 checking an unresponsive scanner 269 checking device status on ...
User's Guide
Page 310
... 234 L labels tips on using 132 letterhead copying to 95 loading, 2000-sheet tray 76 loading, multipurpose feeder 80 loading, trays 73 tips on using 130 LexLink menu 173 light, indicator 19 Line busy 234 linking trays 83 Load with 235 Load manual feeder with 235 Load staples 235 loading 2000...-sheet tray 76 fax screen advanced options 118 options 117, 118 Fax server 'To Format'...
... 234 L labels tips on using 132 letterhead copying to 95 loading, 2000-sheet tray 76 loading, multipurpose feeder 80 loading, trays 73 tips on using 130 LexLink menu 173 light, indicator 19 Line busy 234 linking trays 83 Load with 235 Load manual feeder with 235 Load staples 235 loading 2000...-sheet tray 76 fax screen advanced options 118 options 117, 118 Fax server 'To Format'...
User's Guide
Page 311
... or optional) 73 card stock 80 envelopes 80, 82 letterhead in 2000-sheet tray 76 letterhead in multipurpose feeder 80 letterhead in trays 73 multipurpose feeder 80 transparencies 80 M Macintosh wireless network installation 51 maintenance kit ordering 254 memory card installing 29 troubleshooting 277 Memory full...TCP/IP 169 Universal Setup 162 Utilities 223 Wireless 171 XPS 229 Miscellaneous menu 179 moving the printer 256, 257 multiple pages on one sheet 99 multipurpose feeder loading 80 N NetWare menu 172 Network 235 Network 235 Network menu 166 Network Card menu 169 Network Reports menu 168...
... or optional) 73 card stock 80 envelopes 80, 82 letterhead in 2000-sheet tray 76 letterhead in multipurpose feeder 80 letterhead in trays 73 multipurpose feeder 80 transparencies 80 M Macintosh wireless network installation 51 maintenance kit ordering 254 memory card installing 29 troubleshooting 277 Memory full...TCP/IP 169 Universal Setup 162 Utilities 223 Wireless 171 XPS 229 Miscellaneous menu 179 moving the printer 256, 257 multiple pages on one sheet 99 multipurpose feeder loading 80 N NetWare menu 172 Network 235 Network 235 Network menu 166 Network Card menu 169 Network Reports menu 168...
User's Guide
Page 313
... Ready 236 Reattach bin 236 Reattach bin - 236 Reattach envelope feeder 237 Receive complete 237 Receiving page 237 recycled paper using 88 recycling Lexmark products 256 WEEE statement 297 reducing a copy 97 Remove packaging material, check 237 Remove paper from 237 Remove paper from Windows 134 Q ...Unsupported USB device, please remove 240 Unsupported USB hub, please remove 240 USB/USB 240 Waiting for redial 240 printer options troubleshooting 2000-sheet tray 276 4-bin mailbox 277 envelope feeder 276 flash memory card 277 hard disk with 235 Load staples 235 Memory full, cannot print ...
... Ready 236 Reattach bin 236 Reattach bin - 236 Reattach envelope feeder 237 Receive complete 237 Receiving page 237 recycled paper using 88 recycling Lexmark products 256 WEEE statement 297 reducing a copy 97 Remove packaging material, check 237 Remove paper from 237 Remove paper from Windows 134 Q ...Unsupported USB device, please remove 240 Unsupported USB hub, please remove 240 USB/USB 240 Waiting for redial 240 printer options troubleshooting 2000-sheet tray 276 4-bin mailbox 277 envelope feeder 276 flash memory card 277 hard disk with 235 Load staples 235 Memory full, cannot print ...
User's Guide
Page 315
...streaks 284 streaked vertical lines 287 toner fog or background shading 288 toner rubs off 288 toner specks 289 troubleshooting, printer options 2000-sheet tray 276 4-bin mailbox 277 envelope feeder 276 flash memory card 277 hard disk with adapter 277 high capacity output expander 277 Internal Solutions...49 installation, using Macintosh 51 installation, using Windows 50 X XPS menu 229 U Universal Paper Size setting 72 Universal Setup menu 162 unlinking trays 84 Unsupported disk 239 Unsupported USB device, please remove 240 Unsupported USB hub, please remove 240 USB port 45 USB/USB 240 using ...
...streaks 284 streaked vertical lines 287 toner fog or background shading 288 toner rubs off 288 toner specks 289 troubleshooting, printer options 2000-sheet tray 276 4-bin mailbox 277 envelope feeder 276 flash memory card 277 hard disk with adapter 277 high capacity output expander 277 Internal Solutions...49 installation, using Macintosh 51 installation, using Windows 50 X XPS menu 229 U Universal Paper Size setting 72 Universal Setup menu 162 unlinking trays 84 Unsupported disk 239 Unsupported USB device, please remove 240 Unsupported USB hub, please remove 240 USB port 45 USB/USB 240 using ...
Quick Reference
Page 1
... position for the paper size being loaded. Lexmark™ X65x Quick Reference Loading paper and specialty media Loading the standard or optional 250-sheet or 550-sheet tray Although the 250-sheet tray and the 550-sheet tray are different in either tray: 1 Pull the tray out. Notes: • Use the size... indicators on the bottom of the tray to help position the guides. • For ...
... position for the paper size being loaded. Lexmark™ X65x Quick Reference Loading paper and specialty media Loading the standard or optional 250-sheet or 550-sheet tray Although the 250-sheet tray and the 550-sheet tray are different in either tray: 1 Pull the tray out. Notes: • Use the size... indicators on the bottom of the tray to help position the guides. • For ...