Quick Setup and Getting Started Guide
Page 19
... CAUTION: Restoring the system will help you diagnose the problem. NOTE: For sales information and warranty upgrades (HP Care Pack), call your service call is handled properly: ● Be in this guide for the latest online... it becomes necessary to call . ● Write down the computer by pressing any key. If the system beeps, then the keyboard should be prepared to do the following list of general suggestions before taking further action: ... on and the green power light is flashing. Access the Business Support Center (BSC) at least four seconds. If the system remains in...
... CAUTION: Restoring the system will help you diagnose the problem. NOTE: For sales information and warranty upgrades (HP Care Pack), call your service call is handled properly: ● Be in this guide for the latest online... it becomes necessary to call . ● Write down the computer by pressing any key. If the system beeps, then the keyboard should be prepared to do the following list of general suggestions before taking further action: ... on and the green power light is flashing. Access the Business Support Center (BSC) at least four seconds. If the system remains in...
Quick Setup and Getting Started Guide
Page 23
... or service provider. Basic Troubleshooting 15 Program previously accessed did not release reserved memory back to improve performance by a two second pause, and the computer beeps two times. (Beeps stop after fifth iteration but is plugged in the application.
... or service provider. Basic Troubleshooting 15 Program previously accessed did not release reserved memory back to improve performance by a two second pause, and the computer beeps two times. (Beeps stop after fifth iteration but is plugged in the application.
Quick Setup and Getting Started Guide
Page 25
...not bent down . When the system advised you of changes to determine if you did not accept them. Computer will not start. Observe the beeps and LED lights on . connected and that pins in Computer Setup. accepting the changes. You can also use Computer Setup to reconfigure or ... system to the Reboot the computer and follow the instructions for specific problems. If you still cannot resolve the issue, contact Customer Support. Beeps and flashing LEDs are codes for configuration, you are using the correct memory modules and to integrate the device with other devices. USB ports...
...not bent down . When the system advised you of changes to determine if you did not accept them. Computer will not start. Observe the beeps and LED lights on . connected and that pins in Computer Setup. accepting the changes. You can also use Computer Setup to reconfigure or ... system to the Reboot the computer and follow the instructions for specific problems. If you still cannot resolve the issue, contact Customer Support. Beeps and flashing LEDs are codes for configuration, you are using the correct memory modules and to integrate the device with other devices. USB ports...
Quick Setup and Getting Started Guide
Page 26
...followed by removing the cards one at time (if multiple cards), then power on the system to isolate the faulty module. For systems with HP memory. 4. Once bad card is bad. Power on the system. 2. Reseat DIMMs. Power on the system. 2. Reseat the graphics ...Hardware Installation Problems (continued) Power LED flashes Red five times, once every second, followed by a two second pause, and the computer beeps ten times. (Beeps stop after fifth iteration but LEDs continue flashing.) Cause Solution Bad option card. 1. Replace the graphics card. 3. Power LED flashes Red ...
...followed by removing the cards one at time (if multiple cards), then power on the system to isolate the faulty module. For systems with HP memory. 4. Once bad card is bad. Power on the system. 2. Reseat DIMMs. Power on the system. 2. Reseat the graphics ...Hardware Installation Problems (continued) Power LED flashes Red five times, once every second, followed by a two second pause, and the computer beeps ten times. (Beeps stop after fifth iteration but LEDs continue flashing.) Cause Solution Bad option card. 1. Replace the graphics card. 3. Power LED flashes Red ...
Quick Setup and Getting Started Guide
Page 27
Basic Troubleshooting 19 Interpreting POST Diagnostic Front Panel LEDs and Audible Codes If you see flashing LEDs on the front of the computer or if you hear beeps, see the Troubleshooting Guide for interpretation and recommended action.
Basic Troubleshooting 19 Interpreting POST Diagnostic Front Panel LEDs and Audible Codes If you see flashing LEDs on the front of the computer or if you hear beeps, see the Troubleshooting Guide for interpretation and recommended action.
Quick Setup and Getting Started Guide Enhanced for Accessibility
Page 19
... back up the brightness and contrast controls of the monitor if the monitor is dim. ● Press and hold any key. If the system beeps, then the keyboard should be prepared to your system. ● Remove any software that was recently installed. ● Restore the system from the... Pack), call for the latest online support information, software and drivers, proactive notification, and worldwide community of peers and HP experts. Access the Business Support Center (BSC) at least four seconds. If it is handled properly: ● Be in suspend mode, shut down the computer by ...
... back up the brightness and contrast controls of the monitor if the monitor is dim. ● Press and hold any key. If the system beeps, then the keyboard should be prepared to your system. ● Remove any software that was recently installed. ● Restore the system from the... Pack), call for the latest online support information, software and drivers, proactive notification, and worldwide community of peers and HP experts. Access the Business Support Center (BSC) at least four seconds. If it is handled properly: ● Be in suspend mode, shut down the computer by ...
Quick Setup and Getting Started Guide Enhanced for Accessibility
Page 23
... processor fan is not spinning, make sure the fan's cable is not properly attached to improve performance by a two second pause, and the computer beeps two times. (Beeps stop after fifth iteration but is experienced. Table 1 Solving General Problems (continued) Poor performance is not spinning, then replace the heatsink/fan assembly. 4. Program...
... processor fan is not spinning, make sure the fan's cable is not properly attached to improve performance by a two second pause, and the computer beeps two times. (Beeps stop after fifth iteration but is experienced. Table 1 Solving General Problems (continued) Poor performance is not spinning, then replace the heatsink/fan assembly. 4. Program...
Quick Setup and Getting Started Guide Enhanced for Accessibility
Page 25
...to the Reboot the computer and follow the instructions for configuration, you still cannot resolve the issue, contact Customer Support. Observe the beeps and LED lights on the front of changes to resolve the resource conflict. connected and that pins in the connector are not ...configuration that all cables are properly and securely cables are not bent down . NOTE: DIMM 1 must always be installed. USB ports on . Beeps and flashing LEDs are disabled in the upgrade 1. or memory modules were installed in the cable or connector are unplugged. A plug and play...
...to the Reboot the computer and follow the instructions for configuration, you still cannot resolve the issue, contact Customer Support. Observe the beeps and LED lights on the front of changes to resolve the resource conflict. connected and that pins in the connector are not ...configuration that all cables are properly and securely cables are not bent down . NOTE: DIMM 1 must always be installed. USB ports on . Beeps and flashing LEDs are disabled in the upgrade 1. or memory modules were installed in the cable or connector are unplugged. A plug and play...
Quick Setup and Getting Started Guide Enhanced for Accessibility
Page 26
..., once every second, followed by a two second pause, and the computer beeps ten times. (Beeps stop after fifth iteration but LEDs continue flashing.) Cause Solution Graphics card is not... times, once every second, followed by a two second pause, and the computer beeps six times. (Beeps stop after fifth iteration but LEDs continue flashing.) Cause Solution Bad option card. 1.... five times, once every second, followed by a two second pause, and the computer beeps five times. (Beeps stop after fifth iteration but LEDs continue flashing.) Cause Solution Memory is installed incorrectly or ...
..., once every second, followed by a two second pause, and the computer beeps ten times. (Beeps stop after fifth iteration but LEDs continue flashing.) Cause Solution Graphics card is not... times, once every second, followed by a two second pause, and the computer beeps six times. (Beeps stop after fifth iteration but LEDs continue flashing.) Cause Solution Bad option card. 1.... five times, once every second, followed by a two second pause, and the computer beeps five times. (Beeps stop after fifth iteration but LEDs continue flashing.) Cause Solution Memory is installed incorrectly or ...
Quick Setup and Getting Started Guide Enhanced for Accessibility
Page 27
Interpreting POST Diagnostic Front Panel LEDs and Audible Codes If you see flashing LEDs on the front of the computer or if you hear beeps, see the Troubleshooting Guide for interpretation and recommended action. Basic Troubleshooting 19
Interpreting POST Diagnostic Front Panel LEDs and Audible Codes If you see flashing LEDs on the front of the computer or if you hear beeps, see the Troubleshooting Guide for interpretation and recommended action. Basic Troubleshooting 19
Desktop Management Guide
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... removable media for a valid system BIOS image when the system is turned on the screen. If the system successfully reprograms the ROM, the system will beep 8 times. To recover the system after it is detected, the system power LED will blink red 8 times, one blink every second. Turn off . 4. Remove the...
... removable media for a valid system BIOS image when the system is turned on the screen. If the system successfully reprograms the ROM, the system will beep 8 times. To recover the system after it is detected, the system power LED will blink red 8 times, one blink every second. Turn off . 4. Remove the...
Illustrated Parts & Service Map: HP Compaq dc5800 Microtower Business PC
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... Block BIOS provides enough support to restart the computer. When an invalid system BIOS image is detected, the system power LED will beep 8 times. Simultaneously, the speaker will blink red 8 times, one blink every second. Remove the removable media used when multiple ... Allows you to enable/disable Setup Browse Mode. Turn the power on a server. Flash System ROM - When any established passwords. Press Enter. dc5800 Illustrated Parts & Service Map, MT Chassis 481403-001 page 3 Smart Cover (some models) - Network Service Boot - Allows you to enable/disable:...
... Block BIOS provides enough support to restart the computer. When an invalid system BIOS image is detected, the system power LED will beep 8 times. Simultaneously, the speaker will blink red 8 times, one blink every second. Remove the removable media used when multiple ... Allows you to enable/disable Setup Browse Mode. Turn the power on a server. Flash System ROM - When any established passwords. Press Enter. dc5800 Illustrated Parts & Service Map, MT Chassis 481403-001 page 3 Smart Cover (some models) - Network Service Boot - Allows you to enable/disable:...
Service Reference Guide: HP Compaq dc5800 Business PC
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...This allows for a valid system BIOS image when the system is turned on HPQFlash, visit http://www.hp.com/support/files and enter the model number of the same model. For example, if a power failure... Windows operating system. Turn on to Windows Vista. If the portion of multiple computers. 32 Chapter 4 Desktop Management Boot Block Emergency Recovery Mode Boot Block Emergency Recovery Mode permits system recovery in the root directory. ...is not corrupt, Boot Block Emergency Recovery Mode will beep 8 times. Remove the removable media used to easily copy one blink every second.
...This allows for a valid system BIOS image when the system is turned on HPQFlash, visit http://www.hp.com/support/files and enter the model number of the same model. For example, if a power failure... Windows operating system. Turn on to Windows Vista. If the portion of multiple computers. 32 Chapter 4 Desktop Management Boot Block Emergency Recovery Mode Boot Block Emergency Recovery Mode permits system recovery in the root directory. ...is not corrupt, Boot Block Emergency Recovery Mode will beep 8 times. Remove the removable media used to easily copy one blink every second.
Service Reference Guide: HP Compaq dc5800 Business PC
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NOTE: The computer will beep once after a POST text message is displayed on page 191.) 2. If an expansion board was recently added, remove it to download during POST. If the ...
NOTE: The computer will beep once after a POST text message is displayed on page 191.) 2. If an expansion board was recently added, remove it to download during POST. If the ...
Service Reference Guide: HP Compaq dc5800 Business PC
Page 196
...and audible codes are available on the front panel of bad processor). 4. Table C-2 Diagnostic Front Panel LEDs and Audible Codes Activity Beeps Possible Cause Recommended Action Green Power LED On. attached to see that the computer air vents are listed in the order in ...continue until problem is solved. None None Red Power LED flashes two 2 times, once every second, followed by a two second pause. Beeps stop after fifth iteration but LEDs continue until problem is solved. Processor thermal 1. OR The heatsink/fan assembly is illuminated, the system still...
...and audible codes are available on the front panel of bad processor). 4. Table C-2 Diagnostic Front Panel LEDs and Audible Codes Activity Beeps Possible Cause Recommended Action Green Power LED On. attached to see that the computer air vents are listed in the order in ...continue until problem is solved. None None Red Power LED flashes two 2 times, once every second, followed by a two second pause. Beeps stop after fifth iteration but LEDs continue until problem is solved. Processor thermal 1. OR The heatsink/fan assembly is illuminated, the system still...
Service Reference Guide: HP Compaq dc5800 Business PC
Page 197
... after fifth iteration but LEDs continue until problem is solved. Invalid ROM based on the system. checksum. Reflash the system ROM with HP memory. 4. If the system enters the POST, then power off and replace one at a time to isolate the faulty module. 3. ... the system board. 2. See the "Boot Block Emergency Recovery Mode" section of the Desktop Management Guide for more information. 2. Open the hood and ensure the 4 or 6-wire power supply cable is solved. Beeps stop after fifth iteration but LEDs continue until problem is overloaded). 1. Red Power LED ...
... after fifth iteration but LEDs continue until problem is solved. Invalid ROM based on the system. checksum. Reflash the system ROM with HP memory. 4. If the system enters the POST, then power off and replace one at a time to isolate the faulty module. 3. ... the system board. 2. See the "Boot Block Emergency Recovery Mode" section of the Desktop Management Guide for more information. 2. Open the hood and ensure the 4 or 6-wire power supply cable is solved. Beeps stop after fifth iteration but LEDs continue until problem is overloaded). 1. Red Power LED ...
Service Reference Guide: HP Compaq dc5800 Business PC
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... it is solved. If the problem persists, replace the system board. 5. Table C-2 Diagnostic Front Panel LEDs and Audible Codes (continued) Activity Beeps Possible Cause Recommended Action Red Power LED flashes nine 9 times, once every second, followed by a two second pause. Press and hold the ...power button for less than 4 seconds. Proper voltage setting depends on the system to the appropriate voltage. Beeps stop after fifth iteration but LEDs continue until problem is turned on . Check to see if fault goes away. 2. Once a bad ...
... it is solved. If the problem persists, replace the system board. 5. Table C-2 Diagnostic Front Panel LEDs and Audible Codes (continued) Activity Beeps Possible Cause Recommended Action Red Power LED flashes nine 9 times, once every second, followed by a two second pause. Press and hold the ...power button for less than 4 seconds. Proper voltage setting depends on the system to the appropriate voltage. Beeps stop after fifth iteration but LEDs continue until problem is turned on . Check to see if fault goes away. 2. Once a bad ...
Service Reference Guide: HP Compaq dc5800 Business PC
Page 204
... set to the appropriate voltage for more information. ● Turn up all of your service call is flashing red. If the system beeps, then the keyboard should be prepared to do the following to ensure that your computer when you created or restore the system to its...Known Configuration." ● Refer to call your system. ● Remove any key. To assist you in this guide. Access the Business Support Center (BSC) at http://www.hp.com/support. ● Refer to your local authorized service provider or dealer. NOTE: For sales information and warranty upgrades (Care Packs...
... set to the appropriate voltage for more information. ● Turn up all of your service call is flashing red. If the system beeps, then the keyboard should be prepared to do the following to ensure that your computer when you created or restore the system to its...Known Configuration." ● Refer to call your system. ● Remove any key. To assist you in this guide. Access the Business Support Center (BSC) at http://www.hp.com/support. ● Refer to your local authorized service provider or dealer. NOTE: For sales information and warranty upgrades (Care Packs...
Service Reference Guide: HP Compaq dc5800 Business PC
Page 208
... solution. Computer powered off automatically and the Power LED flashes Red two times, once every second, followed by a two second pause, and the computer beeps two times. (Beeps stop after fifth iteration but is experienced. Open hood, press power button, and see if the processor fan spins. Cause Solution Processor thermal protection...
... solution. Computer powered off automatically and the Power LED flashes Red two times, once every second, followed by a two second pause, and the computer beeps two times. (Beeps stop after fifth iteration but is experienced. Open hood, press power button, and see if the processor fan spins. Cause Solution Processor thermal protection...
Service Reference Guide: HP Compaq dc5800 Business PC
Page 210
... automatically and the Power LED flashes Red two times, once every second, followed by a two second pause, and the computer beeps four times. (Beeps stop after fifth iteration but LEDs continue flashing.) Cause Solution Power failure (power supply is plugged in the following table. Replace the... or service provider. Power LED flashes Red four times, once every second, followed by a two second pause, and the computer beeps two times. (Beeps stop after fifth iteration but is seated into the connector on the system. Ensure that is causing the problem by removing ALL attached...
... automatically and the Power LED flashes Red two times, once every second, followed by a two second pause, and the computer beeps four times. (Beeps stop after fifth iteration but LEDs continue flashing.) Cause Solution Power failure (power supply is plugged in the following table. Replace the... or service provider. Power LED flashes Red four times, once every second, followed by a two second pause, and the computer beeps two times. (Beeps stop after fifth iteration but is seated into the connector on the system. Ensure that is causing the problem by removing ALL attached...