Quick Setup and Getting Started Guide
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...14 Quick Setup & Getting Started Cause Solution System volume may be set correctly. 3. Cause Processor is experienced. Solution 1. Transfer data from HP. Check the F10 BIOS settings to increase the volume. Use the system volume control available in case of the computer and above the monitor... to the computer is not muted (this setting does not affect the external speakers). 2. Unlock the Smart Cover Lock using Computer Setup. Poor performance is hot. Low on some fans only operate when needed). 3. Table 1 Solving General Problems (...
...14 Quick Setup & Getting Started Cause Solution System volume may be set correctly. 3. Cause Processor is experienced. Solution 1. Transfer data from HP. Check the F10 BIOS settings to increase the volume. Use the system volume control available in case of the computer and above the monitor... to the computer is not muted (this setting does not affect the external speakers). 2. Unlock the Smart Cover Lock using Computer Setup. Poor performance is hot. Low on some fans only operate when needed). 3. Table 1 Solving General Problems (...
Quick Setup and Getting Started Guide Enhanced for Accessibility
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Cause Processor is experienced. Check the F10 BIOS settings to create more memory. 14 Quick Setup & Getting Started Transfer data from HP. Poor performance is hot. Hard drive is too low. Solution 1. Add more space on the hard drive. Table 1 Solving General Problems (... System volume may be set correctly. 3. Order PN 166527-001 for the wrench-style key or PN 166527-002 for manually disabling the Smart Cover Lock, is not blocked. Make sure the external speakers are properly connected and powered on all vented sides of forgotten password, power ...
Cause Processor is experienced. Check the F10 BIOS settings to create more memory. 14 Quick Setup & Getting Started Transfer data from HP. Poor performance is hot. Hard drive is too low. Solution 1. Add more space on the hard drive. Table 1 Solving General Problems (... System volume may be set correctly. 3. Order PN 166527-001 for the wrench-style key or PN 166527-002 for manually disabling the Smart Cover Lock, is not blocked. Make sure the external speakers are properly connected and powered on all vented sides of forgotten password, power ...
Desktop Management Guide
Page 6
... 27 Clearing Passwords ...27 DriveLock ...28 Using DriveLock ...28 DriveLock Applications ...28 Smart Cover Sensor ...29 Setting the Smart Cover Sensor Protection Level 29 Smart Cover Lock ...29 Locking the Smart Cover Lock 30 Unlocking the Smart Cover Lock 30 Using the Smart Cover FailSafe Key 30 Cable Lock Provision ...30 Fingerprint Identification Technology 31 Fault...
... 27 Clearing Passwords ...27 DriveLock ...28 Using DriveLock ...28 DriveLock Applications ...28 Smart Cover Sensor ...29 Setting the Smart Cover Sensor Protection Level 29 Smart Cover Lock ...29 Locking the Smart Cover Lock 30 Unlocking the Smart Cover Lock 30 Using the Smart Cover FailSafe Key 30 Cable Lock Provision ...30 Fingerprint Identification Technology 31 Fault...
Desktop Management Guide
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... computer for more information. 23 See the Troubleshooting Guide for ProtectTools, the Smart Cover Sensor, and the Smart Cover Lock are available as HP Embedded Security for ProtectTools, the Smart Cover Sensor and the Smart Cover Lock, available on warm boots, such as Ctrl+Alt +Delete or...system access. (For more information, refer to the HP ProtectTools Security Manager Guide at http://www.hp.com.) Security features such as options on the HP computer: ● Locally, using the Computer Setup Utilities. Memory Change and Smart Cover Sensor alerts can protect valuable data assets. ...
... computer for more information. 23 See the Troubleshooting Guide for ProtectTools, the Smart Cover Sensor, and the Smart Cover Lock are available as HP Embedded Security for ProtectTools, the Smart Cover Sensor and the Smart Cover Lock, available on warm boots, such as Ctrl+Alt +Delete or...system access. (For more information, refer to the HP ProtectTools Security Manager Guide at http://www.hp.com.) Security features such as options on the HP computer: ● Locally, using the Computer Setup Utilities. Memory Change and Smart Cover Sensor alerts can protect valuable data assets. ...
Desktop Management Guide
Page 30
...server. (Feature available on some models) Allows you to specify whether the password is required for warm boot (Ctrl +Alt+Del). Smart Cover (some models only. This feature is supported on NIC models only; Support for hard drives. Setup Password requires that supports ...and ownership Tag (80-byte identifier displayed during a subsequent cold-boot sequence. NOTE: This selection will only appear when at http://www.hp.com Device Security Enables/disables serial ports, parallel port, front USB ports, system audio, network controllers (some models), and SCSI controllers ...
...server. (Feature available on some models) Allows you to specify whether the password is required for warm boot (Ctrl +Alt+Del). Smart Cover (some models only. This feature is supported on NIC models only; Support for hard drives. Setup Password requires that supports ...and ownership Tag (80-byte identifier displayed during a subsequent cold-boot sequence. NOTE: This selection will only appear when at http://www.hp.com Device Security Enables/disables serial ports, parallel port, front USB ports, system audio, network controllers (some models), and SCSI controllers ...
Desktop Management Guide
Page 35
...a Setup password and not giving it to end users, system administrators are in Windows, click Start > Shut Down > Restart. 2. Smart Cover Sensor CoverRemoval Sensor, available on some models, is a combination of hardware and software technology that the computer cover or side panel ... on some systems. Smart Cover Sensor 29 Table 11-2 Smart Cover Sensor Protection Levels Level Setting Description Level 0 Disabled Smart Cover Sensor is available as the computer is a software-controllable cover lock featured on some HP computers. Smart Cover Lock The Smart Cover Lock is turned...
...a Setup password and not giving it to end users, system administrators are in Windows, click Start > Shut Down > Restart. 2. Smart Cover Sensor CoverRemoval Sensor, available on some models, is a combination of hardware and software technology that the computer cover or side panel ... on some systems. Smart Cover Sensor 29 Table 11-2 Smart Cover Sensor Protection Levels Level Setting Description Level 0 Disabled Smart Cover Sensor is available as the computer is a software-controllable cover lock featured on some HP computers. Smart Cover Lock The Smart Cover Lock is turned...
Desktop Management Guide
Page 36
...component failure (such as processor or power supply) ● Forgotten password CAUTION: The Smart Cover FailSafe Key is a specialized tool available from HP. Before exiting, click File > Save Changes and Exit. Select Security > Smart Cover > Cover Lock > Unlock. 4. Before exiting, click File > Save Changes...of the following: ● Contact an authorized HP reseller or service provider. ● Call the appropriate number listed in Windows, click Start > Shut Down > Restart. 2. Turn on or restart the computer. Unlocking the Smart Cover Lock 1. If you are in any one...
...component failure (such as processor or power supply) ● Forgotten password CAUTION: The Smart Cover FailSafe Key is a specialized tool available from HP. Before exiting, click File > Save Changes and Exit. Select Security > Smart Cover > Cover Lock > Unlock. 4. Before exiting, click File > Save Changes...of the following: ● Contact an authorized HP reseller or service provider. ● Call the appropriate number listed in Windows, click Start > Shut Down > Restart. 2. Turn on or restart the computer. Unlocking the Smart Cover Lock 1. If you are in any one...
Desktop Management Guide
Page 38
...customizing software 2 D deleting password 27 delimiter characters, table 27 deployment tools, software 2 diagnostic tool for hard drives 31 disk, cloning 2 DiskOnKey bootable 16, 18 HP Drive Key 16 drive, protecting 31 DriveLock applications 28 using 28 dual-state power button 20 E Emergency Recovery Mode, Boot Block 14 entering power-on... deleting 27 power-on 25 security 24 setup 25, 26 PC deployment 2 32 Index See Web sites K keyboard delimiter characters, national 27 L locking Smart Cover Lock 30 N national keyboard delimiter characters 27 notification of computer 31 Internet addresses.
...customizing software 2 D deleting password 27 delimiter characters, table 27 deployment tools, software 2 diagnostic tool for hard drives 31 disk, cloning 2 DiskOnKey bootable 16, 18 HP Drive Key 16 drive, protecting 31 DriveLock applications 28 using 28 dual-state power button 20 E Emergency Recovery Mode, Boot Block 14 entering power-on... deleting 27 power-on 25 security 24 setup 25, 26 PC deployment 2 32 Index See Web sites K keyboard delimiter characters, national 27 L locking Smart Cover Lock 30 N national keyboard delimiter characters 27 notification of computer 31 Internet addresses.
Desktop Management Guide
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... System Software Manager 6 T temperature, internal computer 31 thermal sensor 31 U unlocking Smart Cover Lock 30 USB flash media device, bootable 16, 18 W Web sites BIOS download 13 Fingerprint Identification Technology 31 HP Client Configuration Manager 7 HP Client Manager 9 HP Configuration Management Solution 2, 8 HP white papers 10 HPQFlash 13 Intel vPro technology 10 PC deployment 2 Proactive...
... System Software Manager 6 T temperature, internal computer 31 thermal sensor 31 U unlocking Smart Cover Lock 30 USB flash media device, bootable 16, 18 W Web sites BIOS download 13 Fingerprint Identification Technology 31 HP Client Configuration Manager 7 HP Client Manager 9 HP Configuration Management Solution 2, 8 HP white papers 10 HPQFlash 13 Intel vPro technology 10 PC deployment 2 Proactive...
Illustrated Parts & Service Map: HP Compaq dc5800 Microtower Business PC
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... file system. 3. Deleting a Power-on or restart the computer. Turn on or Setup password 1. Press Enter to specify boot order. dc5800 Illustrated Parts & Service Map, MT Chassis 481403-001 page 3 Ignore Changes and Exit - Allows you to enable/disable SATA bus power ... in an optical drive. If you to 3 Execute Memory Test (some models), Unique Sleep State Blink Rates. Save Changes and Exit - Smart Cover (some models) - PCI VGA Configuration - followed by a slash (/) or alternate delimiter character as shown: current password/new password/new...
... file system. 3. Deleting a Power-on or restart the computer. Turn on or Setup password 1. Press Enter to specify boot order. dc5800 Illustrated Parts & Service Map, MT Chassis 481403-001 page 3 Ignore Changes and Exit - Allows you to enable/disable SATA bus power ... in an optical drive. If you to 3 Execute Memory Test (some models), Unique Sleep State Blink Rates. Save Changes and Exit - Smart Cover (some models) - PCI VGA Configuration - followed by a slash (/) or alternate delimiter character as shown: current password/new password/new...
Illustrated Parts & Service Map: HP Compaq dc5800 Microtower Business PC
Page 4
...see if the problem remains. 301-, 304-Keyboard error Keyboard failure. HP Insight Diagnostics The HP Insight Diagnostics utility allows you to the SPD standard. 214-DIMM Configura- The Survey tab is configured for example, dc5800) in Advanced > Onboard Devices. Click the Software & Download driver ... configuration was removed since the last boot (memory added or removed). You should run Computer Setup or Windows utilities. 1720-SMART Hard Drive Detects Imminent Failure Hard drive is not connected or may not be replaced. If expansion board recently added, remove...
...see if the problem remains. 301-, 304-Keyboard error Keyboard failure. HP Insight Diagnostics The HP Insight Diagnostics utility allows you to the SPD standard. 214-DIMM Configura- The Survey tab is configured for example, dc5800) in Advanced > Onboard Devices. Click the Software & Download driver ... configuration was removed since the last boot (memory added or removed). You should run Computer Setup or Windows utilities. 1720-SMART Hard Drive Detects Imminent Failure Hard drive is not connected or may not be replaced. If expansion board recently added, remove...
Service Reference Guide: HP Compaq dc5800 Business PC
Page 4
...33 Creating a Bootable Device 34 Supported USB Flash Media Device 34 Unsupported USB Flash Media Device 36 Dual-State Power Button ...37 HP Web Site Support ...38 Industry Standards ...38 Asset Tracking and Security ...38 Password Security ...40 Establishing a Setup Password Using Computer Setup...43 DriveLock ...43 Using DriveLock 43 DriveLock Applications 44 Smart Cover Sensor ...45 Setting the Smart Cover Sensor Protection Level 45 Smart Cover Lock ...45 Locking the Smart Cover Lock 46 Unlocking the Smart Cover Lock 46 Using the Smart Cover FailSafe Key 46 Cable Lock Provision ...47 ...
...33 Creating a Bootable Device 34 Supported USB Flash Media Device 34 Unsupported USB Flash Media Device 36 Dual-State Power Button ...37 HP Web Site Support ...38 Industry Standards ...38 Asset Tracking and Security ...38 Password Security ...40 Establishing a Setup Password Using Computer Setup...43 DriveLock ...43 Using DriveLock 43 DriveLock Applications 44 Smart Cover Sensor ...45 Setting the Smart Cover Sensor Protection Level 45 Smart Cover Lock ...45 Locking the Smart Cover Lock 46 Unlocking the Smart Cover Lock 46 Using the Smart Cover FailSafe Key 46 Cable Lock Provision ...47 ...
Service Reference Guide: HP Compaq dc5800 Business PC
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...SATA Hard Drives ...48 SATA Hard Drive Cables ...49 SATA Data Cable ...49 SATA Power Cable ...49 PATA Device Information ...50 ATA SMART Drives ...50 Hard Drive Capacities ...50 6 Identifying the Chassis, Routine Care, and Disassembly Preparation Chassis Designations ...51 Microtower (MT) ... Microtower (MT) Chassis Serial Number Location ...60 Preparation for Disassembly ...61 External Security Devices ...62 Cable Lock ...62 Padlock ...62 HP Business PC Security Lock 63 Front Bezel Security ...65 Computer Access Panel ...66 Front Bezel ...67 Cable Management ...68 Cable Connections ...69 Memory...
...SATA Hard Drives ...48 SATA Hard Drive Cables ...49 SATA Data Cable ...49 SATA Power Cable ...49 PATA Device Information ...50 ATA SMART Drives ...50 Hard Drive Capacities ...50 6 Identifying the Chassis, Routine Care, and Disassembly Preparation Chassis Designations ...51 Microtower (MT) ... Microtower (MT) Chassis Serial Number Location ...60 Preparation for Disassembly ...61 External Security Devices ...62 Cable Lock ...62 Padlock ...62 HP Business PC Security Lock 63 Front Bezel Security ...65 Computer Access Panel ...66 Front Bezel ...67 Cable Management ...68 Cable Connections ...69 Memory...
Service Reference Guide: HP Compaq dc5800 Business PC
Page 16
...The power-on password, the unit will not boot. Password Options Allows you to set Device Available/Device Hidden for more information. Smart Cover (some models only. This feature is supported on password is set) ● Enable/Disable Setup Browse Mode (appears if...Specify whether the password is set ) (allows viewing, but not changing, the F10 Setup Options without entering setup password) See the Desktop Management Guide for specific Computer Setup options may vary depending on the hardware configuration. Table 2-4 Computer Setup-Security Option Description Setup Password ...
...The power-on password, the unit will not boot. Password Options Allows you to set Device Available/Device Hidden for more information. Smart Cover (some models only. This feature is supported on password is set) ● Enable/Disable Setup Browse Mode (appears if...Specify whether the password is set ) (allows viewing, but not changing, the F10 Setup Options without entering setup password) See the Desktop Management Guide for specific Computer Setup options may vary depending on the hardware configuration. Table 2-4 Computer Setup-Security Option Description Setup Password ...
Service Reference Guide: HP Compaq dc5800 Business PC
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... the correct Setup Password during POST to make changes to view system settings and configure nonessential options. Smart Card BIOS Password Support (some models) (enable/disable) Allows the user to enable/ disable the Smart Card to be used in order for the user to enter Setup without having to individual setup options...
... the correct Setup Password during POST to make changes to view system settings and configure nonessential options. Smart Card BIOS Password Support (some models) (enable/disable) Allows the user to enable/ disable the Smart Card to be used in order for the user to enter Setup without having to individual setup options...
Service Reference Guide: HP Compaq dc5800 Business PC
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If you plan to run the latest Microsoft Windows operating system on some systems. 38 Chapter 4 Desktop Management The Web site contains the latest device drivers, utilities, and flashable ROM images needed to ensure that ... support software designed for ProtectTools, the Smart Cover Sensor and the Smart Cover Lock, available on the HP computer. HP Embedded Security for HP computers. Memory Change and Smart Cover Sensor alerts can be managed using HP Systems Insight Manager, HP Client Manager, HP Configuration Management Solution, HP Client Configuration Manager, or other systems ...
If you plan to run the latest Microsoft Windows operating system on some systems. 38 Chapter 4 Desktop Management The Web site contains the latest device drivers, utilities, and flashable ROM images needed to ensure that ... support software designed for ProtectTools, the Smart Cover Sensor and the Smart Cover Lock, available on the HP computer. HP Embedded Security for HP computers. Memory Change and Smart Cover Sensor alerts can be managed using HP Systems Insight Manager, HP Client Manager, HP Configuration Management Solution, HP Client Configuration Manager, or other systems ...
Service Reference Guide: HP Compaq dc5800 Business PC
Page 47
Password Options (This selection will not boot. Smart Cover (some models). Asset Tracking and Security 39 Some computers also have HP BIOS Configuration for additional information and instructions on password is set.) Allows you to set and enable setup (... Manager, HP Client Configuration Manager, or System Software Manager. Table 4-1 Security Features Overview Option Description Setup Password Allows you to certain plug and play settings under Windows. Embedded Security Allows you to enable/disable the Smart Card to be entered to Factory Settings. NOTE:...
Password Options (This selection will not boot. Smart Cover (some models). Asset Tracking and Security 39 Some computers also have HP BIOS Configuration for additional information and instructions on password is set.) Allows you to set and enable setup (... Manager, HP Client Configuration Manager, or System Software Manager. Table 4-1 Security Features Overview Option Description Setup Password Allows you to certain plug and play settings under Windows. Embedded Security Allows you to enable/disable the Smart Card to be entered to Factory Settings. NOTE:...
Service Reference Guide: HP Compaq dc5800 Business PC
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Level 2 Setup Password When the computer is a software-controllable cover lock featured on some HP computers. Before exiting, click File > Save Changes and Exit. Smart Cover Lock The Smart Cover Lock is restarted, the screen displays a message indicating that the computer cover or side ...necessary. CAUTION: For maximum cover lock security, be changed using Computer Setup. Turn on some systems. Asset Tracking and Security 45 Smart Cover Sensor CoverRemoval Sensor, available on some models, is a combination of protection, as described in the following steps: 1. The ...
Level 2 Setup Password When the computer is a software-controllable cover lock featured on some HP computers. Before exiting, click File > Save Changes and Exit. Smart Cover Lock The Smart Cover Lock is restarted, the screen displays a message indicating that the computer cover or side ...necessary. CAUTION: For maximum cover lock security, be changed using Computer Setup. Turn on some systems. Asset Tracking and Security 45 Smart Cover Sensor CoverRemoval Sensor, available on some models, is a combination of protection, as described in the following steps: 1. The ...
Service Reference Guide: HP Compaq dc5800 Business PC
Page 54
... Lock option. 4. Before exiting, click File > Save Changes and Exit. For more information about using the Smart Cover FailSafe Key, consult the Hardware Reference Guide. 46 Chapter 4 Desktop Management Before exiting, click File > Save Changes and Exit. Turn on or restart the computer. If you...Startup failure ● PC component failure (such as processor or power supply) ● Forgotten password CAUTION: The Smart Cover FailSafe Key is a specialized tool available from HP. You will need oneat an authorized reseller or service provider. NOTE: If you do not press F10 at the...
... Lock option. 4. Before exiting, click File > Save Changes and Exit. For more information about using the Smart Cover FailSafe Key, consult the Hardware Reference Guide. 46 Chapter 4 Desktop Management Before exiting, click File > Save Changes and Exit. Turn on or restart the computer. If you...Startup failure ● PC component failure (such as processor or power supply) ● Forgotten password CAUTION: The Smart Cover FailSafe Key is a specialized tool available from HP. You will need oneat an authorized reseller or service provider. NOTE: If you do not press F10 at the...
Service Reference Guide: HP Compaq dc5800 Business PC
Page 58
...the base 10 while calculations by Microsoft are supported on the hard drive or listed in order to the base 2. The SMART drive tracks fault prediction and failure indication parameters such as reallocated sector count, spin retry count, and calibration retry count. ATA... SMART Drives The Self Monitoring Analysis and Recording Technology (SMART) ATA drives for the HP Personal Computers have built-in the computer determines the maximum usable size of the hard drive. File ...
...the base 10 while calculations by Microsoft are supported on the hard drive or listed in order to the base 2. The SMART drive tracks fault prediction and failure indication parameters such as reallocated sector count, spin retry count, and calibration retry count. ATA... SMART Drives The Self Monitoring Analysis and Recording Technology (SMART) ATA drives for the HP Personal Computers have built-in the computer determines the maximum usable size of the hard drive. File ...