Quick Setup and Getting Started Guide
Page 13
...requires no interaction. To begin testing: 1. Select the tab for input during tests that require your interaction. Memory-Shows information about the computer parallel (LPT) and serial (COM) port settings, plus internal speaker and PCI bus information...-Provides a predetermined script where each hardware component is complete. HP Insight Diagnostics 5 Input Devices-Shows information about storage media connected to the computer. Miscellaneous-Shows HP Insight Diagnostics version information, computer configuration memory (CMOS) information, system board data, and system management BIOS...
...requires no interaction. To begin testing: 1. Select the tab for input during tests that require your interaction. Memory-Shows information about the computer parallel (LPT) and serial (COM) port settings, plus internal speaker and PCI bus information...-Provides a predetermined script where each hardware component is complete. HP Insight Diagnostics 5 Input Devices-Shows information about storage media connected to the computer. Miscellaneous-Shows HP Insight Diagnostics version information, computer configuration memory (CMOS) information, system board data, and system management BIOS...
Quick Setup and Getting Started Guide
Page 25
... the device with the computer system. A plug and play board may not automatically configure when added if the default configuration conflicts with the system to determine if you are using the correct memory modules and to resolve the resource conflict. Use Windows Device Manager to deselect the... automatic settings for the board and choose a basic configuration that came with other devices. Computer will not start. Table 2 Solving ...
... the device with the computer system. A plug and play board may not automatically configure when added if the default configuration conflicts with the system to determine if you are using the correct memory modules and to resolve the resource conflict. Use Windows Device Manager to deselect the... automatic settings for the board and choose a basic configuration that came with other devices. Computer will not start. Table 2 Solving ...
Quick Setup and Getting Started Guide Enhanced for Accessibility
Page 13
...Interactive mode. ● Complete Test-Provides a predetermined script where each hardware component is fully tested. This list includes all memory in controlling the testing of the system to run . You can also choose the type of tests to specifically select ... each hardware component is complete. This includes memory slots on the system board and any memory modules installed. Test Tab The Test tab allows you want to test. Miscellaneous-Shows HP Insight Diagnostics version information, computer configuration memory (CMOS) information, system board data, and...
...Interactive mode. ● Complete Test-Provides a predetermined script where each hardware component is fully tested. This list includes all memory in controlling the testing of the system to run . You can also choose the type of tests to specifically select ... each hardware component is complete. This includes memory slots on the system board and any memory modules installed. Test Tab The Test tab allows you want to test. Miscellaneous-Shows HP Insight Diagnostics version information, computer configuration memory (CMOS) information, system board data, and...
Quick Setup and Getting Started Guide Enhanced for Accessibility
Page 25
...computer. A plug and play board may not automatically configure when added if the default configuration conflicts with the system to determine if you are using the correct memory modules and to the Reboot the computer and follow the instructions for configuration, you did not accept them. Enter Computer Setup... (F10) and enable the USB ports. Cause Solution Wrong memory modules were used in the wrong location. ...
...computer. A plug and play board may not automatically configure when added if the default configuration conflicts with the system to determine if you are using the correct memory modules and to the Reboot the computer and follow the instructions for configuration, you did not accept them. Enter Computer Setup... (F10) and enable the USB ports. Cause Solution Wrong memory modules were used in the wrong location. ...
Desktop Management Guide
Page 12
... without user interaction) determines the revision levels of client hardware alerts (such as HP Configuration Management Solution, HP Client Manager for Altiris, and Microsoft Systems Management Server (SMS). System Software Manager...memory, BIOS, drivers, including sensor information (such as fan speed, voltage, and temperature). ● Receive health status information-Subscribe for a wide range of drivers and BIOS installed on any down-revision system software on HP Client Management Interface, refer to http://www.hp... for the HP client PC models in your networked HP business PCs.
... without user interaction) determines the revision levels of client hardware alerts (such as HP Configuration Management Solution, HP Client Manager for Altiris, and Microsoft Systems Management Server (SMS). System Software Manager...memory, BIOS, drivers, including sensor information (such as fan speed, voltage, and temperature). ● Receive health status information-Subscribe for a wide range of drivers and BIOS installed on any down-revision system software on HP Client Management Interface, refer to http://www.hp... for the HP client PC models in your networked HP business PCs.
Desktop Management Guide
Page 14
... integrated into HP Client Manager, and enables central tracking, monitoring, and management of the hardware aspects of HP client systems. Use HP Client Manager to: ● Get valuable hardware information such as CPU, memory, video,...desktops, workstations, and notebooks, in IT costs, accelerated time-to-market for software and content, and increased user productivity and satisfaction. HP Configuration Management Solution HP Configuration Management Solution is available free for all supported HP business desktop, notebook, and workstation models. For more information on HP Configuration...
... integrated into HP Client Manager, and enables central tracking, monitoring, and management of the hardware aspects of HP client systems. Use HP Client Manager to: ● Get valuable hardware information such as CPU, memory, video,...desktops, workstations, and notebooks, in IT costs, accelerated time-to-market for software and content, and increased user productivity and satisfaction. HP Configuration Management Solution HP Configuration Management Solution is available free for all supported HP business desktop, notebook, and workstation models. For more information on HP Configuration...
Desktop Management Guide
Page 29
..., serial, or USB ports, or by disabling removable media boot capability, you to valuable components and information. Memory Change and Smart Cover Sensor alerts can protect valuable data assets. This software enables the secure, consistent deployment and... computers also have HP BIOS Configuration for ProtectTools, the Smart Cover Sensor and the Smart Cover Lock, available on using HP Systems Insight Manager, HP Client Manager, HP Configuration Management Solution, HP Client Configuration Manager, or other system management applications. NOTE: HP Embedded Security for ProtectTools...
..., serial, or USB ports, or by disabling removable media boot capability, you to valuable components and information. Memory Change and Smart Cover Sensor alerts can protect valuable data assets. This software enables the secure, consistent deployment and... computers also have HP BIOS Configuration for ProtectTools, the Smart Cover Sensor and the Smart Cover Lock, available on using HP Systems Insight Manager, HP Client Manager, HP Configuration Management Solution, HP Client Configuration Manager, or other system management applications. NOTE: HP Embedded Security for ProtectTools...
Hardware Reference Guide - dc5800 Microtower Model
Page 20
DDR2-SDRAM DIMMs For proper system operation, the DDR2-SDRAM DIMMs must be populated with up to four industry-standard DIMMs. These memory sockets are not supported NOTE: The system will not operate properly if you can be : ● industry-standard 240-pin ●...ENWW DIMMs constructed with x4 SDRAM are populated with x8 and x16 DDR devices; Installing Additional Memory The computer comes with up to 8 GB of memory configured in a highperforming dual channel mode. DIMMs The memory sockets on the system board can populate the system board with double data rate 2 synchronous ...
DDR2-SDRAM DIMMs For proper system operation, the DDR2-SDRAM DIMMs must be populated with up to four industry-standard DIMMs. These memory sockets are not supported NOTE: The system will not operate properly if you can be : ● industry-standard 240-pin ●...ENWW DIMMs constructed with x4 SDRAM are populated with x8 and x16 DDR devices; Installing Additional Memory The computer comes with up to 8 GB of memory configured in a highperforming dual channel mode. DIMMs The memory sockets on the system board can populate the system board with double data rate 2 synchronous ...
Illustrated Parts & Service Map: HP Compaq dc5800 Microtower Business PC
Page 4
.... Third-party graphics card may be used). Run Computer Setup and Diagnostic utilities. Ensure heatsink is not supported in Memory Socket(s) X, X, ... dc5800 Illustrated Parts & Service Map, MT Chassis 481403-001 page 4 Other tabs provide additional information, including diagnostic test options..., and disconnect the power cord from the HP Web site using HP-only memory. 4. Reseat CPU of the CMOS jumper if applicable. 164-Memory Size Error Memory amount has changed , unplug the computer, restore the original memory configuration, and reboot the computer. 4. The Survey...
.... Third-party graphics card may be used). Run Computer Setup and Diagnostic utilities. Ensure heatsink is not supported in Memory Socket(s) X, X, ... dc5800 Illustrated Parts & Service Map, MT Chassis 481403-001 page 4 Other tabs provide additional information, including diagnostic test options..., and disconnect the power cord from the HP Web site using HP-only memory. 4. Reseat CPU of the CMOS jumper if applicable. 164-Memory Size Error Memory amount has changed , unplug the computer, restore the original memory configuration, and reboot the computer. 4. The Survey...
Service Reference Guide: HP Compaq dc5800 Business PC
Page 78
...install unsupported DIMMs. There are four DIMM sockets on the system board can populate the system board with up to 8 GB of memory configured in a highperforming dual channel mode. DIMMs constructed with x4 SDRAM are not supported NOTE: The system will not operate properly if ...double-sided DIMMs ● DIMMs constructed with double data rate 2 synchronous dynamic random access memory (DDR2SDRAM) dual inline memory modules (DIMMs). The sockets are populated with two sockets per channel. The memory sockets on the system board, with at least one preinstalled DIMM. Sockets XMM1 and ...
...install unsupported DIMMs. There are four DIMM sockets on the system board can populate the system board with up to 8 GB of memory configured in a highperforming dual channel mode. DIMMs constructed with x4 SDRAM are not supported NOTE: The system will not operate properly if ...double-sided DIMMs ● DIMMs constructed with double data rate 2 synchronous dynamic random access memory (DDR2SDRAM) dual inline memory modules (DIMMs). The sockets are populated with two sockets per channel. The memory sockets on the system board, with at least one preinstalled DIMM. Sockets XMM1 and ...
Service Reference Guide: HP Compaq dc5800 Business PC
Page 129
...; 512Mbit and 1Gbit non-ECC memory technologies ● single-sided and double-sided DIMMs ● DIMMs constructed with x8 and x16 DDR devices; Installing Additional Memory The computer comes with x4 SDRAM are populated with up to 8 GB of memory configured in a highperforming dual channel mode.... To achieve the maximum memory support, you can be : ● industry-standard 240-pin ...
...; 512Mbit and 1Gbit non-ECC memory technologies ● single-sided and double-sided DIMMs ● DIMMs constructed with x8 and x16 DDR devices; Installing Additional Memory The computer comes with x4 SDRAM are populated with up to 8 GB of memory configured in a highperforming dual channel mode.... To achieve the maximum memory support, you can be : ● industry-standard 240-pin ...
Service Reference Guide: HP Compaq dc5800 Business PC
Page 190
...If third-party memory has been added, test using HP-only memory. 4. A memory module in memory socket identified in the error message is missing critical SPD information, or is incompatible with a module conforming to be replaced. Verify proper memory module type. ... failure. 1. changes. 164-MemorySize Error Memory configuration incorrect. 1. Verify proper memory module type. 201-Memory Error RAM failure. 1. If the error persists after replacing memory modules, replace the system board. 213-Incompatible Memory Module in configuration memory. Replace DIMM with the chipset. 1. ...
...If third-party memory has been added, test using HP-only memory. 4. A memory module in memory socket identified in the error message is missing critical SPD information, or is incompatible with a module conforming to be replaced. Verify proper memory module type. ... failure. 1. changes. 164-MemorySize Error Memory configuration incorrect. 1. Verify proper memory module type. 201-Memory Error RAM failure. 1. If the error persists after replacing memory modules, replace the system board. 213-Incompatible Memory Module in configuration memory. Replace DIMM with the chipset. 1. ...
Service Reference Guide: HP Compaq dc5800 Business PC
Page 193
.... (Available at http://www.hp.com/support.) 3. Ensure SATA connectors are improperly attached. Management Engine (ME) BIOS Extensions option ROM 2. If the memory configuration was recently changed , unplug the power cord, restore the original memory configuration, and reboot the computer. ... Change the processor. 2200-PMM Allocation Error during MEBx Download Memory error during POST execution of the 1. If the memory configuration was recently changed , unplug the computer, restore the original memory configuration, and reboot the computer. 4. If the error persists, replace...
.... (Available at http://www.hp.com/support.) 3. Ensure SATA connectors are improperly attached. Management Engine (ME) BIOS Extensions option ROM 2. If the memory configuration was recently changed , unplug the power cord, restore the original memory configuration, and reboot the computer. ... Change the processor. 2200-PMM Allocation Error during MEBx Download Memory error during POST execution of the 1. If the memory configuration was recently changed , unplug the computer, restore the original memory configuration, and reboot the computer. 4. If the error persists, replace...
Service Reference Guide: HP Compaq dc5800 Business PC
Page 194
... for bent or missing pins. 3. Reconnect keyboard with ME. 1. Reboot the computer. Make sure there is properly seated. If the memory configuration was recently changed , unplug the power cord, restore the original memory configuration, and reboot the computer. 4. Table C-1 Numeric Codes and Text Messages (continued) Control panel message Description Recommended action 2202-PMM Deallocation...
... for bent or missing pins. 3. Reconnect keyboard with ME. 1. Reboot the computer. Make sure there is properly seated. If the memory configuration was recently changed , unplug the power cord, restore the original memory configuration, and reboot the computer. 4. Table C-1 Numeric Codes and Text Messages (continued) Control panel message Description Recommended action 2202-PMM Deallocation...
Service Reference Guide: HP Compaq dc5800 Business PC
Page 233
.... No action required. CAUTION: Power may use system memory. This socket must unplug the computer power cord before attempting to check memory configuration. Ensure that support ECC memory, HP does not support mixing ECC and non-ECC memory. To avoid damage to the DIMMs or the system board..., you encounter memory problems, some models, ECC and non-ECC memory modules cannot be set up ...
.... No action required. CAUTION: Power may use system memory. This socket must unplug the computer power cord before attempting to check memory configuration. Ensure that support ECC memory, HP does not support mixing ECC and non-ECC memory. To avoid damage to the DIMMs or the system board..., you encounter memory problems, some models, ECC and non-ECC memory modules cannot be set up ...
Troubleshooting Guide
Page 43
... the following table. the computer. You have been installed correctly and that support ECC memory, HP does not support mixing ECC and non-ECC memory. On some common causes and solutions are used. Out of -Band (OOB), thirdparty data storage, and other management...on the system board. No action required. This socket must unplug the computer power cord before attempting to check memory configuration. CAUTION: Power may not be installed correctly. Memory count during POST is not installed in the black XMM1 (or DIMM1) socket on the Management Engine (ME)...
... the following table. the computer. You have been installed correctly and that support ECC memory, HP does not support mixing ECC and non-ECC memory. On some common causes and solutions are used. Out of -Band (OOB), thirdparty data storage, and other management...on the system board. No action required. This socket must unplug the computer power cord before attempting to check memory configuration. CAUTION: Power may not be installed correctly. Memory count during POST is not installed in the black XMM1 (or DIMM1) socket on the Management Engine (ME)...
Troubleshooting Guide
Page 57
... the problem persists, replace the RTC battery. If third-party memory has been added, test using HP-only memory. 4. Ensure memory modules are installed properly. 3. A memory module in memory socket identified in the error message is missing critical SPD information,... faulty memory module(s). 5. Check product documentation for bent or missing pins. changes. 164-MemorySize Error Memory configuration incorrect. 1. If the error persists after replacing memory modules, replace the system board. 213-Incompatible Memory Module in configuration memory. Verify proper memory module ...
... the problem persists, replace the RTC battery. If third-party memory has been added, test using HP-only memory. 4. Ensure memory modules are installed properly. 3. A memory module in memory socket identified in the error message is missing critical SPD information,... faulty memory module(s). 5. Check product documentation for bent or missing pins. changes. 164-MemorySize Error Memory configuration incorrect. 1. If the error persists after replacing memory modules, replace the system board. 213-Incompatible Memory Module in configuration memory. Verify proper memory module ...
Troubleshooting Guide
Page 60
... Security > Drivelock. Upgrade BIOS to fail. (Some hard drives 1. Reboot the computer. If the memory configuration was recently changed , unplug the computer, restore the original memory configuration, and reboot the computer. 4. For two devices, use SATA 0. For three devices, use SATA ... BIOS Extensions option ROM 2. If the memory configuration was recently changed , unplug the power cord, restore the original memory configuration, and reboot the computer. 4. Apply hard drive firmware patch if applicable. (Available at http://www.hp.com/support.) 3. Drivelock is Disabled. have...
... Security > Drivelock. Upgrade BIOS to fail. (Some hard drives 1. Reboot the computer. If the memory configuration was recently changed , unplug the computer, restore the original memory configuration, and reboot the computer. 4. For two devices, use SATA 0. For three devices, use SATA ... BIOS Extensions option ROM 2. If the memory configuration was recently changed , unplug the power cord, restore the original memory configuration, and reboot the computer. 4. Apply hard drive firmware patch if applicable. (Available at http://www.hp.com/support.) 3. Drivelock is Disabled. have...
Troubleshooting Guide
Page 61
...action 2202-PMM Deallocation Error during MEBx cleanup Memory error during POST execution of the keys are depressed. 4. Reboot the computer. If the memory configuration was recently changed , unplug the power cord, restore the original memory configuration, and reboot the computer. 4. If the...persists, replace the system board. 2203-Setup error during communication with computer enabled. If the memory configuration was recently changed , unplug the power cord, restore the original memory configuration, and reboot the computer. 4. If the error persists, replace the system board. 2204...
...action 2202-PMM Deallocation Error during MEBx cleanup Memory error during POST execution of the keys are depressed. 4. Reboot the computer. If the memory configuration was recently changed , unplug the power cord, restore the original memory configuration, and reboot the computer. 4. If the...persists, replace the system board. 2203-Setup error during communication with computer enabled. If the memory configuration was recently changed , unplug the power cord, restore the original memory configuration, and reboot the computer. 4. If the error persists, replace the system board. 2204...
HP Protect Tools Guide
Page 62
...wizard are fast-user-switching when error is not available and Uninstaller will require the user password to increase memory configuration (HP does not ship 128-MB configurations by the operating system or other applications. Integrated graphics uses UMA architecture taking 8 MB of Japanese is by... the failure: 1. The issue is as designed. EFS User Authentication The EFS User Authentication password This is observed in low memory configurations. The decryption will not continue until the Admin tool is closed . Intermittent encrypt and decrypt error occurs: The process cannot ...
...wizard are fast-user-switching when error is not available and Uninstaller will require the user password to increase memory configuration (HP does not ship 128-MB configurations by the operating system or other applications. Integrated graphics uses UMA architecture taking 8 MB of Japanese is by... the failure: 1. The issue is as designed. EFS User Authentication The EFS User Authentication password This is observed in low memory configurations. The decryption will not continue until the Admin tool is closed . Intermittent encrypt and decrypt error occurs: The process cannot ...
