Quick Setup and Getting Started Guide
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... . 2. Cause Solution Hard drive fragmented. Add more memory. Restart the computer. Cause Solution Processor thermal protection activated: A fan may be blocked or not turning. Program previously accessed did not release reserved memory back to the processor. 1. Lower the ...the hard drive. Upgrade the graphics solution. If fan is running . 1. Cause unknown. OR The heatsink is not spinning, then replace the heatsink/fan assembly. 4. If the processor fan is not spinning, make sure the fan's cable is experienced. Close unnecessary applications to ...
... . 2. Cause Solution Hard drive fragmented. Add more memory. Restart the computer. Cause Solution Processor thermal protection activated: A fan may be blocked or not turning. Program previously accessed did not release reserved memory back to the processor. 1. Lower the ...the hard drive. Upgrade the graphics solution. If fan is running . 1. Cause unknown. OR The heatsink is not spinning, then replace the heatsink/fan assembly. 4. If the processor fan is not spinning, make sure the fan's cable is experienced. Close unnecessary applications to ...
Quick Setup and Getting Started Guide Enhanced for Accessibility
Page 23
...for the current application or consult the documentation that the computer air vents are 1. Cause Solution Processor thermal protection activated: A fan may be blocked or not turning. Restart the computer. Ensure that came with the application for suggestions on how to the system... applications, especially games, are not blocked and the processor cooling fan is not properly attached to free up memory. 2. Add more memory. If the processor fan is not spinning, make sure the fan's cable is experienced. If fan is not spinning, then replace the heatsink/fan assembly. 4.
...for the current application or consult the documentation that the computer air vents are 1. Cause Solution Processor thermal protection activated: A fan may be blocked or not turning. Restart the computer. Ensure that came with the application for suggestions on how to the system... applications, especially games, are not blocked and the processor cooling fan is not properly attached to free up memory. 2. Add more memory. If the processor fan is not spinning, make sure the fan's cable is experienced. If fan is not spinning, then replace the heatsink/fan assembly. 4.
Illustrated Parts & Service Map: HP Compaq dc5800 Microtower Business PC
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...changes have printed reports available before SATA 4 and SATA 5. Click the Diagnostics link. 7. Select HP Insight Diagnostics Offline Edition. 8. You will receive POST error messages after clearing CMOS and rebooting advising...fan. 2. Reconfigure card resources and/or run Computer Setup or Windows utilities. 1720-SMART Hard Drive Detects Imminent Failure Hard drive is properly seated but recommended after replacing memory modules, replace the system board. 213-Incompatible Memory Module in RAID mode. For three devices, use SATA 0 and SATA 1. Replace keyboard. dc5800...
...changes have printed reports available before SATA 4 and SATA 5. Click the Diagnostics link. 7. Select HP Insight Diagnostics Offline Edition. 8. You will receive POST error messages after clearing CMOS and rebooting advising...fan. 2. Reconfigure card resources and/or run Computer Setup or Windows utilities. 1720-SMART Hard Drive Detects Imminent Failure Hard drive is properly seated but recommended after replacing memory modules, replace the system board. 213-Incompatible Memory Module in RAID mode. For three devices, use SATA 0 and SATA 1. Replace keyboard. dc5800...
Service Reference Guide: HP Compaq dc5800 Business PC
Page 5
... ...57 Power Supply Fan ...57 Tools and Software Requirements 57 Screws ...58 Cables and Connectors ...58 Hard Drives ...58 Lithium Coin Cell Battery 59 7 Removal and Replacement Procedures Microtower (MT) Chassis Serial Number Location ...60 Preparation for Disassembly ...61 External Security Devices ...62 Cable Lock ...62 Padlock ...62 HP Business PC Security Lock 63...
... ...57 Power Supply Fan ...57 Tools and Software Requirements 57 Screws ...58 Cables and Connectors ...58 Hard Drives ...58 Lithium Coin Cell Battery 59 7 Removal and Replacement Procedures Microtower (MT) Chassis Serial Number Location ...60 Preparation for Disassembly ...61 External Security Devices ...62 Cable Lock ...62 Padlock ...62 HP Business PC Security Lock 63...
Service Reference Guide: HP Compaq dc5800 Business PC
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...Installing an Internal 3.5-inch Hard Drive 87 Removing and Replacing a Removable 3.5-inch SATA Hard Drive 89 ReadyBoost Card ...94 Processor Baffle ...95 Fan/Air Baffle ...96 Front USB Panel ...97 Power ...Fan ...102 Optional Serial Port ...103 Power Supply ...104 System Board ...106 Battery ...107 Type 1 Battery Holder ...108 Type 2 Battery Holder ...108 Type 3 Battery Holder ...109 8 Removal and Replacement Procedures Small Form Factor (SFF) Chassis Preparation for Disassembly ...110 External Security Devices ...111 Installing a Security Lock 111 Cable Lock ...111 Padlock ...112 HP Business...
...Installing an Internal 3.5-inch Hard Drive 87 Removing and Replacing a Removable 3.5-inch SATA Hard Drive 89 ReadyBoost Card ...94 Processor Baffle ...95 Fan/Air Baffle ...96 Front USB Panel ...97 Power ...Fan ...102 Optional Serial Port ...103 Power Supply ...104 System Board ...106 Battery ...107 Type 1 Battery Holder ...108 Type 2 Battery Holder ...108 Type 3 Battery Holder ...109 8 Removal and Replacement Procedures Small Form Factor (SFF) Chassis Preparation for Disassembly ...110 External Security Devices ...111 Installing a Security Lock 111 Cable Lock ...111 Padlock ...112 HP Business...
Service Reference Guide: HP Compaq dc5800 Business PC
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Installing a Drive into the 3.5-inch External Drive Bay 142 Removing and Replacing the Primary 3.5-inch Internal SATA Hard Drive ..... 144 Removing and Replacing a Removable 3.5-inch SATA Hard Drive 148 Cable Routing ...152 ReadyBoost Card ...153 Inner Baffle ...154 Fan/Outer Baffle ...155 Power Switch Assembly ...156 Front I/O Device ...157 Heatsink ...158 Processor ...159 Speaker...
Installing a Drive into the 3.5-inch External Drive Bay 142 Removing and Replacing the Primary 3.5-inch Internal SATA Hard Drive ..... 144 Removing and Replacing a Removable 3.5-inch SATA Hard Drive 148 Cable Routing ...152 ReadyBoost Card ...153 Inner Baffle ...154 Fan/Outer Baffle ...155 Power Switch Assembly ...156 Front I/O Device ...157 Heatsink ...158 Processor ...159 Speaker...
Service Reference Guide: HP Compaq dc5800 Business PC
Page 104
... speaker cable back through the hole on page 61). 2. Slide the baffle about 1 inch (2.5 cm) toward each other (2). 8. To reinstall the fan/air baffle, reverse the removal procedure. Unplug the fan cable from the system board (CHFAN, P9). 4. Prepare the computer for disassembly (Preparation for Disassembly on the side of the baffle...
... speaker cable back through the hole on page 61). 2. Slide the baffle about 1 inch (2.5 cm) toward each other (2). 8. To reinstall the fan/air baffle, reverse the removal procedure. Unplug the fan cable from the system board (CHFAN, P9). 4. Prepare the computer for disassembly (Preparation for Disassembly on the side of the baffle...
Service Reference Guide: HP Compaq dc5800 Business PC
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... on the left side of the chassis. 8. Power Switch/LED Assembly 1. Prepare the computer for disassembly (Preparation for Disassembly on page 95). 5. Remove the fan/baffle (Fan/Air Baffle on page 67). 4. To reinstall the assembly, insert the tabs on page 66). 3. Remove the assembly from the chassis while threading the cable... on the right side of the assembly into the slots in front of the assembly down until it snaps into place. 98 Chapter 7 Removal and Replacement Procedures Microtower (MT) Chassis
... on the left side of the chassis. 8. Power Switch/LED Assembly 1. Prepare the computer for disassembly (Preparation for Disassembly on page 95). 5. Remove the fan/baffle (Fan/Air Baffle on page 67). 4. To reinstall the assembly, insert the tabs on page 66). 3. Remove the assembly from the chassis while threading the cable... on the right side of the assembly into the slots in front of the assembly down until it snaps into place. 98 Chapter 7 Removal and Replacement Procedures Microtower (MT) Chassis
Service Reference Guide: HP Compaq dc5800 Business PC
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...T15 captive screws that its bottom has been cleaned with an alcohol wipe and fresh thermal grease has been applied to them may require replacing the system board. 5. This is especially important as in diagonally opposite pairs (as the pins on the processor. Remove the computer ...very fragile and any damage to the top of the processor. Unplug the fan cable from the processor. Heatsink 99 When reinstalling the heatsink, make sure that secure the heatsink to them may require replacing the system board. This is especially important as in diagonally opposite pairs (...
...T15 captive screws that its bottom has been cleaned with an alcohol wipe and fresh thermal grease has been applied to them may require replacing the system board. 5. This is especially important as in diagonally opposite pairs (as the pins on the processor. Remove the computer ...very fragile and any damage to the top of the processor. Unplug the fan cable from the processor. Heatsink 99 When reinstalling the heatsink, make sure that secure the heatsink to them may require replacing the system board. This is especially important as in diagonally opposite pairs (...
Service Reference Guide: HP Compaq dc5800 Business PC
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... baffle (Processor Baffle on page 66). 3. Remove the fan baffle (Fan/Air Baffle on page 61). 2. Prepare the computer for disassembly (Preparation for Disassembly on page 96). 5. To replace the speaker, reverse the removal procedures. NOTE: After installing... a new processor onto the system board, always update the system ROM to evenly seat the heatsink on the Web at: http://h18000.www1.hp...
... baffle (Processor Baffle on page 66). 3. Remove the fan baffle (Fan/Air Baffle on page 61). 2. Prepare the computer for disassembly (Preparation for Disassembly on page 96). 5. To replace the speaker, reverse the removal procedures. NOTE: After installing... a new processor onto the system board, always update the system ROM to evenly seat the heatsink on the Web at: http://h18000.www1.hp...
Service Reference Guide: HP Compaq dc5800 Business PC
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Disconnect the fan control cable from the system board (P11, POWER FAN). 4. Remove the four silver Phillips screws that secure the fan to orient the air flow out of the chassis. Remove the computer access panel (Computer Access Panel on page 61). 2. To install the fan assembly, reverse the removal procedure. Prepare the computer for disassembly (Preparation for Disassembly on page 66). 3. Lift the fan out of the unit. 102 Chapter 7 Removal and Replacement Procedures Microtower (MT) Chassis Be sure to the chassis. 5. Rear Chassis Fan 1.
Disconnect the fan control cable from the system board (P11, POWER FAN). 4. Remove the four silver Phillips screws that secure the fan to orient the air flow out of the chassis. Remove the computer access panel (Computer Access Panel on page 61). 2. To install the fan assembly, reverse the removal procedure. Prepare the computer for disassembly (Preparation for Disassembly on page 66). 3. Lift the fan out of the unit. 102 Chapter 7 Removal and Replacement Procedures Microtower (MT) Chassis Be sure to the chassis. 5. Rear Chassis Fan 1.
Service Reference Guide: HP Compaq dc5800 Business PC
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...for Disassembly See Identifying the Chassis, Routine Care, and Disassembly Preparation on page 51 for proper service. In some systems the cooling fan is on page 111). 2. Disconnect all peripheral device cables from the computer. 7. using the wrong screw in the "Standby," or...Turn off the computer before servicing a unit. 6. Regardless of different thread sizes and lengths; After completing all necessary removal and replacement procedures, run the Diagnostics utility to verify that are connected to the procedures and precautions described in the computer are available on the...
...for Disassembly See Identifying the Chassis, Routine Care, and Disassembly Preparation on page 51 for proper service. In some systems the cooling fan is on page 111). 2. Disconnect all peripheral device cables from the computer. 7. using the wrong screw in the "Standby," or...Turn off the computer before servicing a unit. 6. Regardless of different thread sizes and lengths; After completing all necessary removal and replacement procedures, run the Diagnostics utility to verify that are connected to the procedures and precautions described in the computer are available on the...
Service Reference Guide: HP Compaq dc5800 Business PC
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...and push the switch assembly into the chassis (3). 9. To install the power switch assembly, reverse the removal procedure. When installing the power switch, replace the LEDs first. Remove the assembly from the system board (P5, PB/LED). 7. Remove the access panel (Computer Access Panel on page 155...). 5. Remove the fan/outer baffle (Fan/Outer Baffle on page 116). 3. Unplug the power switch cable from the chassis. Squeeze the switch holder retaining clips together at the...
...and push the switch assembly into the chassis (3). 9. To install the power switch assembly, reverse the removal procedure. When installing the power switch, replace the LEDs first. Remove the assembly from the system board (P5, PB/LED). 7. Remove the access panel (Computer Access Panel on page 155...). 5. Remove the fan/outer baffle (Fan/Outer Baffle on page 116). 3. Unplug the power switch cable from the chassis. Squeeze the switch holder retaining clips together at the...
Service Reference Guide: HP Compaq dc5800 Business PC
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... on the processor. When reinstalling the heatsink, make sure that secure the heatsink to them may require replacing the system board. Disconnect the heatsink fan control cable from contaminating the work area with an alcohol wipe and fresh thermal grease has been applied...the processor. Prepare the computer for disassembly (Preparation for Disassembly on page 116). 3. Failure to install the fan shroud may cause the computer to them may require replacing the system board. 5. Heatsink 1. CAUTION: Heatsink retaining screws should be tightened in diagonally opposite pairs (as...
... on the processor. When reinstalling the heatsink, make sure that secure the heatsink to them may require replacing the system board. Disconnect the heatsink fan control cable from contaminating the work area with an alcohol wipe and fresh thermal grease has been applied...the processor. Prepare the computer for disassembly (Preparation for Disassembly on page 116). 3. Failure to install the fan shroud may cause the computer to them may require replacing the system board. 5. Heatsink 1. CAUTION: Heatsink retaining screws should be tightened in diagonally opposite pairs (as...
Service Reference Guide: HP Compaq dc5800 Business PC
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Remove the fan shroud from the chassis (Inner Baffle on page 110). 2. Disconnect ..., and out of the heatsink with an alcohol pad supplied in the spares kit. 162 Chapter 8 Removal and Replacement Procedures Small Form Factor (SFF) Chassis After the alcohol has evaporated, apply thermal grease to its full upright position...system board, reverse the removal procedure. Disconnect the balance of the processor from the system board. 9. NOTE: When replacing the system board, you must change the chassis serial number in the chassis. CAUTION: Before reinstalling the heatsink you...
Remove the fan shroud from the chassis (Inner Baffle on page 110). 2. Disconnect ..., and out of the heatsink with an alcohol pad supplied in the spares kit. 162 Chapter 8 Removal and Replacement Procedures Small Form Factor (SFF) Chassis After the alcohol has evaporated, apply thermal grease to its full upright position...system board, reverse the removal procedure. Disconnect the balance of the processor from the system board. 9. NOTE: When replacing the system board, you must change the chassis serial number in the chassis. CAUTION: Before reinstalling the heatsink you...
Service Reference Guide: HP Compaq dc5800 Business PC
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.... 3. Reflash the system ROM with the latest BIOS image. 511-CPU, CPUA, or CPUB Fan not Detected CPU fan is 1. POST Numeric Codes and Text Messages 183 Replace keyboard. 303-Keyboard Controller Error I/O board keyboard controller. 1. Replace the system board. Reseat fan cable. 3. Ensure that none of the keys are depressed. 3. Reconnect the keyboard with...
.... 3. Reflash the system ROM with the latest BIOS image. 511-CPU, CPUA, or CPUB Fan not Detected CPU fan is 1. POST Numeric Codes and Text Messages 183 Replace keyboard. 303-Keyboard Controller Error I/O board keyboard controller. 1. Replace the system board. Reseat fan cable. 3. Ensure that none of the keys are depressed. 3. Reconnect the keyboard with...
Service Reference Guide: HP Compaq dc5800 Business PC
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.... 2. POST Numeric Codes and Text Messages 187 System will not boot without fan CPU fan not installed or disconnected in and the heatsink is plugged in VSFF chassis. 1. If the fan is properly seated but the fan does not spin, then replace the heatsink-fan assembly. Remove the computer cover, press the power button, and see...
.... 2. POST Numeric Codes and Text Messages 187 System will not boot without fan CPU fan not installed or disconnected in and the heatsink is plugged in VSFF chassis. 1. If the fan is properly seated but the fan does not spin, then replace the heatsink-fan assembly. Remove the computer cover, press the power button, and see...
Service Reference Guide: HP Compaq dc5800 Business PC
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...Possible Cause Recommended Action Green Power LED On. Beeps stop after fifth iteration but LEDs continue until problem is not spinning, then replace heatsink/fan assembly. Processor not installed (not an indicator of personal injury from the wall outlet and allow the internal system components to ...power button, and see that do not necessarily have an error code or text message associated with them. If the processor fan is not spinning, make sure the fan's cable is running. Red Power LED flashes three 3 times, once every second, followed by a two second pause. Contact...
...Possible Cause Recommended Action Green Power LED On. Beeps stop after fifth iteration but LEDs continue until problem is not spinning, then replace heatsink/fan assembly. Processor not installed (not an indicator of personal injury from the wall outlet and allow the internal system components to ...power button, and see that do not necessarily have an error code or text message associated with them. If the processor fan is not spinning, make sure the fan's cable is running. Red Power LED flashes three 3 times, once every second, followed by a two second pause. Contact...
Service Reference Guide: HP Compaq dc5800 Business PC
Page 208
...Appendix E Troubleshooting Without Diagnostics Some software applications, especially games, are not blocked and the processor cooling fan is not spinning, then replace the heatsink/fan assembly. 4. Add more memory. To prevent these applications from launching at startup, go to improve performance... button, and see if the processor fan spins. If fan is not properly attached to free up memory. If the processor fan is not spinning, make sure the fan's cable is experienced. Cause Solution Processor thermal protection activated: A fan may be closed by adjusting parameters in...
...Appendix E Troubleshooting Without Diagnostics Some software applications, especially games, are not blocked and the processor cooling fan is not spinning, then replace the heatsink/fan assembly. 4. Add more memory. To prevent these applications from launching at startup, go to improve performance... button, and see if the processor fan spins. If fan is not properly attached to free up memory. If the processor fan is not spinning, make sure the fan's cable is experienced. Cause Solution Processor thermal protection activated: A fan may be closed by adjusting parameters in...
Service Reference Guide: HP Compaq dc5800 Business PC
Page 210
...some Select the proper AC voltage using the selector switch. Ensure that is not spinning, then replace the heatsink/fan assembly. 4. If the processor fan is not spinning, make sure the fan's cable is not properly attached to ensure all devices are listed in , but LEDs continue ... beeps two times. (Beeps stop after fifth iteration but is causing the failure. Replace the power supply. 4. Replace the device that the computer air vents are not blocked and the processor cooling fan is plugged in the following table. Table E-2 Solving Power Problems Power supply shuts...
...some Select the proper AC voltage using the selector switch. Ensure that is not spinning, then replace the heatsink/fan assembly. 4. If the processor fan is not spinning, make sure the fan's cable is not properly attached to ensure all devices are listed in , but LEDs continue ... beeps two times. (Beeps stop after fifth iteration but is causing the failure. Replace the power supply. 4. Replace the device that the computer air vents are not blocked and the processor cooling fan is plugged in the following table. Table E-2 Solving Power Problems Power supply shuts...