Quick Setup and Getting Started Guide
Page 17
...-provided software; To access HP user guides: ▲ Select Start > All Programs > HP User Manuals. The menu and books are available on using this tool to reconfigure or modify default settings for upgrading this guide. includes information on RTC batteries, memory, and power supply. ●...hardware, as well as instructions for maintenance purposes or when installing new hardware devices. ● Desktop Management Guide-Provides definitions and "how to Accessing HP Insight Diagnostics in print)-Helps you encounter any problems during initial system setup or as specified ...
...-provided software; To access HP user guides: ▲ Select Start > All Programs > HP User Manuals. The menu and books are available on using this tool to reconfigure or modify default settings for upgrading this guide. includes information on RTC batteries, memory, and power supply. ●...hardware, as well as instructions for maintenance purposes or when installing new hardware devices. ● Desktop Management Guide-Provides definitions and "how to Accessing HP Insight Diagnostics in print)-Helps you encounter any problems during initial system setup or as specified ...
Quick Setup and Getting Started Guide
Page 23
...did not release reserved memory back to the processor. 1. Contact an authorized reseller or service provider. Virus resident on the graphics subsystem 2. 3. Some software applications, especially games, are not blocked and the processor cooling fan is experienced. Upgrade the graphics solution.... the application. Too many applications running . 2. Ensure that came with the application for suggestions on how to free up memory. 2. Cause Solution Processor thermal protection activated: A fan may be blocked or not turning. Computer powered off automatically and the...
...did not release reserved memory back to the processor. 1. Contact an authorized reseller or service provider. Virus resident on the graphics subsystem 2. 3. Some software applications, especially games, are not blocked and the processor cooling fan is experienced. Upgrade the graphics solution.... the application. Too many applications running . 2. Ensure that came with the application for suggestions on how to free up memory. 2. Cause Solution Processor thermal protection activated: A fan may be blocked or not turning. Computer powered off automatically and the...
Quick Setup and Getting Started Guide
Page 25
...: DIMM 1 must always be installed. connected and that pins in the connector are disabled in the cable or connector are using the correct memory modules and to verify the proper installation. Power switch of new external device is properly and securely connected and that pins in Computer Setup.... documentation that the device is not turned Turn off the computer, turn on the front of the system. Basic Troubleshooting 17 Cause Solution Wrong memory modules were used in the wrong location. 2. 3. then turn on the external device, on the computer are not bent down . Ensure...
...: DIMM 1 must always be installed. connected and that pins in the connector are disabled in the cable or connector are using the correct memory modules and to verify the proper installation. Power switch of new external device is properly and securely connected and that pins in Computer Setup.... documentation that the device is not turned Turn off the computer, turn on the front of the system. Basic Troubleshooting 17 Cause Solution Wrong memory modules were used in the wrong location. 2. 3. then turn on the external device, on the computer are not bent down . Ensure...
Quick Setup and Getting Started Guide Enhanced for Accessibility
Page 17
...memory, and power supply. ● Computer Setup (F10) Utility Guide-Provides instructions on using this tool to reconfigure or modify default settings for maintenance purposes or when installing new hardware devices. ● Desktop Management Guide-Provides definitions and "how to Accessing HP... Guide-Provides an overview of computers; Finding More Information 9 includes information about diagnostic codes, as well as instructions for upgrading this computer and scenarios for troubleshooting this series of the product hardware, as well as information on running the diagnostics utility...
...memory, and power supply. ● Computer Setup (F10) Utility Guide-Provides instructions on using this tool to reconfigure or modify default settings for maintenance purposes or when installing new hardware devices. ● Desktop Management Guide-Provides definitions and "how to Accessing HP... Guide-Provides an overview of computers; Finding More Information 9 includes information about diagnostic codes, as well as instructions for upgrading this computer and scenarios for troubleshooting this series of the product hardware, as well as information on running the diagnostics utility...
Quick Setup and Getting Started Guide Enhanced for Accessibility
Page 23
Defragment hard drive. Too many applications running . 2. Close unnecessary applications to the system. Upgrade the graphics solution. OR The heatsink is not spinning, then replace the heatsink/fan assembly. 4. If fan is plugged in the application.... pause, and the computer beeps two times. (Beeps stop after fifth iteration but is not properly attached to the processor. 1. Add more memory. Add more memory. Ensure that came with the application for suggestions on the hard drive. Basic Troubleshooting 15 Some software applications, especially games, are not blocked ...
Defragment hard drive. Too many applications running . 2. Close unnecessary applications to the system. Upgrade the graphics solution. OR The heatsink is not spinning, then replace the heatsink/fan assembly. 4. If fan is plugged in the application.... pause, and the computer beeps two times. (Beeps stop after fifth iteration but is not properly attached to the processor. 1. Add more memory. Add more memory. Ensure that came with the application for suggestions on the hard drive. Basic Troubleshooting 15 Some software applications, especially games, are not blocked ...
Quick Setup and Getting Started Guide Enhanced for Accessibility
Page 25
...computer are unplugged. accepting the changes. USB ports on the computer to integrate the device with the computer system. Cause Solution Wrong memory modules were used in the wrong location. 2. 3. Review the documentation that all cables are properly and securely cables are disabled in ... configure when added if the default configuration conflicts with the system to determine if you of the system. or memory modules were installed in the upgrade 1. Use Windows Device Manager to verify the proper installation. Observe the beeps and LED lights on . Cause ...
...computer are unplugged. accepting the changes. USB ports on the computer to integrate the device with the computer system. Cause Solution Wrong memory modules were used in the wrong location. 2. 3. Review the documentation that all cables are properly and securely cables are disabled in ... configure when added if the default configuration conflicts with the system to determine if you of the system. or memory modules were installed in the upgrade 1. Use Windows Device Manager to verify the proper installation. Observe the beeps and LED lights on . Cause ...
Desktop Management Guide
Page 19
... set the setup password on multiple computers results in a programmable flash ROM (read only memory). Should you need or want to protect the BitLocker keys because flashing the BIOS would ...invalidate the trust signature that have Windows Vista BitLocker enabled and are using TPM measurements to upgrade the BIOS, you can protect the ROM from the centralized network management console. NOTE: ...SSM does not currently support remote ROM flash on HPQFlash, visit http://www.hp.com/support/files and enter the model number of ownership. 5 ROM Flash The computer's BIOS...
... set the setup password on multiple computers results in a programmable flash ROM (read only memory). Should you need or want to protect the BitLocker keys because flashing the BIOS would ...invalidate the trust signature that have Windows Vista BitLocker enabled and are using TPM measurements to upgrade the BIOS, you can protect the ROM from the centralized network management console. NOTE: ...SSM does not currently support remote ROM flash on HPQFlash, visit http://www.hp.com/support/files and enter the model number of ownership. 5 ROM Flash The computer's BIOS...
Hardware Reference Guide - dc5800 Microtower Model
Page 5
... ...2 Media Card Reader Components ...3 Rear Panel Components ...4 Keyboard ...5 Using the Windows Logo Key 6 Serial Number Location ...7 2 Hardware Upgrades Serviceability Features ...9 Warnings and Cautions ...9 Removing the Computer Access Panel 10 Replacing the Computer Access Panel 11 Removing the Front Bezel ...12... Replacing the Front Bezel ...13 Installing Additional Memory ...14 DIMMs ...14 DDR2-SDRAM DIMMs ...14 Populating DIMM Sockets 15 Installing DIMMs ...16 Removing or Installing an Expansion...
... ...2 Media Card Reader Components ...3 Rear Panel Components ...4 Keyboard ...5 Using the Windows Logo Key 6 Serial Number Location ...7 2 Hardware Upgrades Serviceability Features ...9 Warnings and Cautions ...9 Removing the Computer Access Panel 10 Replacing the Computer Access Panel 11 Removing the Front Bezel ...12... Replacing the Front Bezel ...13 Installing Additional Memory ...14 DIMMs ...14 DDR2-SDRAM DIMMs ...14 Populating DIMM Sockets 15 Installing DIMMs ...16 Removing or Installing an Expansion...
Hardware Reference Guide - dc5800 Microtower Model
Page 20
To achieve the maximum memory support, you install unsupported DIMMs. 14 Chapter 2 Hardware Upgrades ENWW DDR2-SDRAM DIMMs For proper system operation, the DDR2-SDRAM DIMMs must also: ● support CAS latency 5 DDR2 667 Mhz (5-5-5 timing), CAS ...sided DIMMs ● DIMMs constructed with double data rate 2 synchronous dynamic random access memory (DDR2SDRAM) dual inline memory modules (DIMMs). DIMMs constructed with x4 SDRAM are populated with up to four industry-standard DIMMs. These memory sockets are not supported NOTE: The system will not operate properly if you can ...
To achieve the maximum memory support, you install unsupported DIMMs. 14 Chapter 2 Hardware Upgrades ENWW DDR2-SDRAM DIMMs For proper system operation, the DDR2-SDRAM DIMMs must also: ● support CAS latency 5 DDR2 667 Mhz (5-5-5 timing), CAS ...sided DIMMs ● DIMMs constructed with double data rate 2 synchronous dynamic random access memory (DDR2SDRAM) dual inline memory modules (DIMMs). DIMMs constructed with x4 SDRAM are populated with up to four industry-standard DIMMs. These memory sockets are not supported NOTE: The system will not operate properly if you can ...
Hardware Reference Guide - dc5800 Microtower Model
Page 22
... and/or oxidation resulting from hot surfaces, allow the internal system components to Channel A. When upgrading the memory, it is determined by briefly touching a grounded metal object. The memory module sockets have more information, refer to the memory modules or system board. When handling a memory module, be assigned to cool before touching. 16 Chapter 2 Hardware...
... and/or oxidation resulting from hot surfaces, allow the internal system components to Channel A. When upgrading the memory, it is determined by briefly touching a grounded metal object. The memory module sockets have more information, refer to the memory modules or system board. When handling a memory module, be assigned to cool before touching. 16 Chapter 2 Hardware...
Illustrated Parts & Service Map: HP Compaq dc5800 Microtower Business PC
Page 3
...password requirement for BIOS image files. Smart Cover (some models) -Restarts computer and executes POST memory test. Allows you to enable/disable: • Data Execution Prevention • Virtualization Technology ...Recovery Mode will automatically flash the ROM. If you to restart the computer. dc5800 Illustrated Parts & Service Map, MT Chassis 481403-001 page 3 Applies the selected...UUID, and keyboard locale setting. Off/on or Setup password 1. Allows you to upgrade the BIOS. 5. enable/disable • Multi-Processor - enable/disable Diagnostic LEDs Color...
...password requirement for BIOS image files. Smart Cover (some models) -Restarts computer and executes POST memory test. Allows you to enable/disable: • Data Execution Prevention • Virtualization Technology ...Recovery Mode will automatically flash the ROM. If you to restart the computer. dc5800 Illustrated Parts & Service Map, MT Chassis 481403-001 page 3 Applies the selected...UUID, and keyboard locale setting. Off/on or Setup password 1. Allows you to upgrade the BIOS. 5. enable/disable • Multi-Processor - enable/disable Diagnostic LEDs Color...
Illustrated Parts & Service Map: HP Compaq dc5800 Microtower Business PC
Page 4
.... 3. Remove any external devices, and disconnect the power cord from the HP Web site using HP-only memory. 4. Back up contents and replace hard drive. 1796-SATA Cabling Error One... > Drivelock. Reconnect keyboard with the date and time. Check connector for example, dc5800) in ascending order. dc5800 Illustrated Parts & Service Map, MT Chassis 481403-001 page 4 This tab shows the...1801-Microcode Patch Processor not supported by the system and functioning properly. Upgrade BIOS to www.hp.com 2. Reset date and time in RAID mode. For three devices, use SATA 0...
.... 3. Remove any external devices, and disconnect the power cord from the HP Web site using HP-only memory. 4. Back up contents and replace hard drive. 1796-SATA Cabling Error One... > Drivelock. Reconnect keyboard with the date and time. Check connector for example, dc5800) in ascending order. dc5800 Illustrated Parts & Service Map, MT Chassis 481403-001 page 4 This tab shows the...1801-Microcode Patch Processor not supported by the system and functioning properly. Upgrade BIOS to www.hp.com 2. Reset date and time in RAID mode. For three devices, use SATA 0...
Service Reference Guide: HP Compaq dc5800 Business PC
Page 39
...BitLocker via Group Policy in the Computer Setup (F10) Utility, you may download the latest BIOS images from HP. Should you need or want to upgrade the BIOS, you can protect the ROM from the centralized network management console. CAUTION: For maximum ROM protection,...computers results in a programmable flash ROM (read only memory). Retired Solutions Two software packages, Altiris Local Recovery, and Dantz Retrospect, will supply you only receive the information relevant to perform this task remotely on HP business desktops, notebooks, or workstations. ROM Flash The computer's BIOS...
...BitLocker via Group Policy in the Computer Setup (F10) Utility, you may download the latest BIOS images from HP. Should you need or want to upgrade the BIOS, you can protect the ROM from the centralized network management console. CAUTION: For maximum ROM protection,...computers results in a programmable flash ROM (read only memory). Retired Solutions Two software packages, Altiris Local Recovery, and Dantz Retrospect, will supply you only receive the information relevant to perform this task remotely on HP business desktops, notebooks, or workstations. ROM Flash The computer's BIOS...
Service Reference Guide: HP Compaq dc5800 Business PC
Page 79
...the electronic components of the computer or optional cards. For example, if you are discharged of the DIMMs in Channel B. CAUTION: The memory module sockets have more information. WARNING! Socket Color Black White Black White The system will automatically operate in the system. For example, if... Doing so may damage the module. 1. To reduce risk of personal injury from having incompatible metals in Channel B. When upgrading the memory, it is determined by briefly touching a grounded metal object. Before beginning these procedures, ensure that the largest amount of...
...the electronic components of the computer or optional cards. For example, if you are discharged of the DIMMs in Channel B. CAUTION: The memory module sockets have more information. WARNING! Socket Color Black White Black White The system will automatically operate in the system. For example, if... Doing so may damage the module. 1. To reduce risk of personal injury from having incompatible metals in Channel B. When upgrading the memory, it is determined by briefly touching a grounded metal object. Before beginning these procedures, ensure that the largest amount of...
Service Reference Guide: HP Compaq dc5800 Business PC
Page 131
... 512MB DIMMs, Channel A should be populated with the 1GB DIMM and one 512MB DIMM, and Channel B should be assigned to the memory modules or system board. Doing so may cause irreparable damage to Channel A. Rotate up the external drive bay housing and the power supply... briefly touching a grounded metal object. Installing Additional Memory 123 When upgrading the memory, it is important to use memory modules with each other , the larger amount should be careful not to access the memory module sockets on page 53. When handling a memory module, be populated with the two 512MB DIMMs....
... 512MB DIMMs, Channel A should be populated with the 1GB DIMM and one 512MB DIMM, and Channel B should be assigned to the memory modules or system board. Doing so may cause irreparable damage to Channel A. Rotate up the external drive bay housing and the power supply... briefly touching a grounded metal object. Installing Additional Memory 123 When upgrading the memory, it is important to use memory modules with each other , the larger amount should be careful not to access the memory module sockets on page 53. When handling a memory module, be populated with the two 512MB DIMMs....
Service Reference Guide: HP Compaq dc5800 Business PC
Page 193
... the computer. Apply hard drive firmware patch if applicable. (Available at http://www.hp.com/support.) 3. If the memory configuration was recently changed , unplug the power cord, restore the original memory configuration, and reboot the computer. 4. Ensure SATA connectors are improperly attached. For... Storage > Storage Options > SATA Emulation to proper version. 2. Upgrade BIOS to IDE, and select File > Save Changes and Exit. Change the processor. 2200-PMM Allocation Error during MEBx Download Memory error during POST execution of the 1. Unplug the power cord, ...
... the computer. Apply hard drive firmware patch if applicable. (Available at http://www.hp.com/support.) 3. If the memory configuration was recently changed , unplug the power cord, restore the original memory configuration, and reboot the computer. 4. Ensure SATA connectors are improperly attached. For... Storage > Storage Options > SATA Emulation to proper version. 2. Upgrade BIOS to IDE, and select File > Save Changes and Exit. Change the processor. 2200-PMM Allocation Error during MEBx Download Memory error during POST execution of the 1. Unplug the power cord, ...
Service Reference Guide: HP Compaq dc5800 Business PC
Page 208
... two second pause, and the computer beeps two times. (Beeps stop after fifth iteration but is running . 1. Add more memory. Some applications run in the application. 2. Lower the display resolution for proper system operation. 2. Open hood, press power button...are stressful 1. Some software applications, especially games, are required for the current application or on how to free up memory. Upgrade the graphics solution. Contact an authorized reseller or service provider. 200 Appendix E Troubleshooting Without Diagnostics To prevent these applications...
... two second pause, and the computer beeps two times. (Beeps stop after fifth iteration but is running . 1. Add more memory. Some applications run in the application. 2. Lower the display resolution for proper system operation. 2. Open hood, press power button...are stressful 1. Some software applications, especially games, are required for the current application or on how to free up memory. Upgrade the graphics solution. Contact an authorized reseller or service provider. 200 Appendix E Troubleshooting Without Diagnostics To prevent these applications...
Service Reference Guide: HP Compaq dc5800 Business PC
Page 228
... or power cables are Ensure that pins in Computer Setup. modules were installed in the upgrade or memory 1. Observe the beeps and LED lights on the computer are using the correct memory modules and to verify the proper installation. Look for the board and choose a basic ...may not automatically configure when added if the default configuration conflicts with the system to cool before proceeding. WARNING! Cause Solution Wrong memory modules were used in the wrong location. In Windows, use Computer Setup to reconfigure or disable devices to resolve the resource conflict....
... or power cables are Ensure that pins in Computer Setup. modules were installed in the upgrade or memory 1. Observe the beeps and LED lights on the computer are using the correct memory modules and to verify the proper installation. Look for the board and choose a basic ...may not automatically configure when added if the default configuration conflicts with the system to cool before proceeding. WARNING! Cause Solution Wrong memory modules were used in the wrong location. In Windows, use Computer Setup to reconfigure or disable devices to resolve the resource conflict....
Troubleshooting Guide
Page 18
...prevent these applications from launching at startup, go to Start > Run (Windows XP) or Start > Accessories > Run (Windows Vista) and type msconfig. Upgrade the graphics solution. Restart the computer. Cause Solution Processor thermal protection activated: A fan may be closed by right-clicking on how to the processor. ... (Beeps stop after fifth iteration but is plugged in, but LEDs continue flashing). OR The heatsink is running . 1. Add more memory. 3. Lower the display resolution for the current application or consult the documentation that you do not want to free up...
...prevent these applications from launching at startup, go to Start > Run (Windows XP) or Start > Accessories > Run (Windows Vista) and type msconfig. Upgrade the graphics solution. Restart the computer. Cause Solution Processor thermal protection activated: A fan may be closed by right-clicking on how to the processor. ... (Beeps stop after fifth iteration but is plugged in, but LEDs continue flashing). OR The heatsink is running . 1. Add more memory. 3. Lower the display resolution for the current application or consult the documentation that you do not want to free up...
Troubleshooting Guide
Page 38
... changes. USB ports on the computer to integrate the device with the system to determine if you are not bent down . Cause Solution Wrong memory modules were used in the wrong location. Review the documentation that appear on the system board. In Windows, use Computer Setup to reconfigure or ...and follow the instructions that came with the computer system. Enter Computer Setup (F10) and enable the USB ports. modules were installed in the upgrade or memory 1. Observe the beeps and LED lights on . that all cables are codes for the LED on the screen. You can also use the Add...
... changes. USB ports on the computer to integrate the device with the system to determine if you are not bent down . Cause Solution Wrong memory modules were used in the wrong location. Review the documentation that appear on the system board. In Windows, use Computer Setup to reconfigure or ...and follow the instructions that came with the computer system. Enter Computer Setup (F10) and enable the USB ports. modules were installed in the upgrade or memory 1. Observe the beeps and LED lights on . that all cables are codes for the LED on the screen. You can also use the Add...