Quick Setup and Getting Started Guide
Page 23
... contrast controls of the monitor if the monitor is connected into the monitor connector on the keyboard or pressing the power button. If the system beeps, then the keyboard should be plugged into these ports, the monitor will not shut down the computer by pressing any key. If it is supported...
... contrast controls of the monitor if the monitor is connected into the monitor connector on the keyboard or pressing the power button. If the system beeps, then the keyboard should be plugged into these ports, the monitor will not shut down the computer by pressing any key. If it is supported...
Quick Setup and Getting Started Guide
Page 27
... reseller or service provider. Ensure that came with the application for suggestions on how to improve performance by a two second pause, and the computer beeps two times. (Beeps stop after fifth iteration but is not properly attached to free up memory. 2. Table 1 Solving General Problems (continued) Poor performance is running . 1. Close unnecessary...
... reseller or service provider. Ensure that came with the application for suggestions on how to improve performance by a two second pause, and the computer beeps two times. (Beeps stop after fifth iteration but is not properly attached to free up memory. 2. Table 1 Solving General Problems (continued) Poor performance is running . 1. Close unnecessary...
Quick Setup and Getting Started Guide
Page 30
... graphics card. NOTE: DIMM 1 must always be installed. 2. Observe the beeps and LED lights on the system. 2. Beeps and flashing LEDs are using the correct memory modules and to reseat, install..., once every second, followed by a two second pause, and the computer beeps five times. (Beeps stop after fifth iteration but LEDs continue flashing.) Cause Solution Graphics card is ...times, once every second, followed by a two second pause, and the computer beeps six times. (Beeps stop after fifth iteration but LEDs continue flashing.) Cause Solution Memory is installed incorrectly...
... graphics card. NOTE: DIMM 1 must always be installed. 2. Observe the beeps and LED lights on the system. 2. Beeps and flashing LEDs are using the correct memory modules and to reseat, install..., once every second, followed by a two second pause, and the computer beeps five times. (Beeps stop after fifth iteration but LEDs continue flashing.) Cause Solution Graphics card is ...times, once every second, followed by a two second pause, and the computer beeps six times. (Beeps stop after fifth iteration but LEDs continue flashing.) Cause Solution Memory is installed incorrectly...
Quick Setup and Getting Started Guide
Page 31
... board. Power LED flashes Red ten times, once every second, followed by a two second pause, and the computer beeps ten times. (Beeps stop after fifth iteration but LEDs continue flashing.) Cause Solution For systems with integrated graphics, replace the system board. Check...Hardware Installation Problems (continued) Power LED flashes Red six times, once every second, followed by a two second pause, and the computer beeps six times. (Beeps stop after fifth iteration but LEDs continue flashing.) Cause Solution Bad option card. 1. Once bad card is identified, remove and replace bad...
... board. Power LED flashes Red ten times, once every second, followed by a two second pause, and the computer beeps ten times. (Beeps stop after fifth iteration but LEDs continue flashing.) Cause Solution For systems with integrated graphics, replace the system board. Check...Hardware Installation Problems (continued) Power LED flashes Red six times, once every second, followed by a two second pause, and the computer beeps six times. (Beeps stop after fifth iteration but LEDs continue flashing.) Cause Solution Bad option card. 1. Once bad card is identified, remove and replace bad...
Desktop Management Guide
Page 21
... a flash-protected section of the ROM that contains code that checks for BIOS image files. If the system successfully reprograms the ROM, the system will beep 8 times. NOTE: BitLocker prevents Windows Vista from booting when a CD containing the BIOS image file is found , it enters Boot Block Emergency Recovery Mode, complete...
... a flash-protected section of the ROM that contains code that checks for BIOS image files. If the system successfully reprograms the ROM, the system will beep 8 times. NOTE: BitLocker prevents Windows Vista from booting when a CD containing the BIOS image file is found , it enters Boot Block Emergency Recovery Mode, complete...
Quick Setup and Getting Started Guide - Enhanced for Accessibility
Page 17
... controls of the computer to Interpreting POST Diagnostic Front Panel LEDs and Audible Codes on the keyboard or pressing the power button. If the system beeps, then the keyboard should be operating correctly. ● Check all cable connections for loose connections or incorrect connections. ● Wake the computer by pressing and...
... controls of the computer to Interpreting POST Diagnostic Front Panel LEDs and Audible Codes on the keyboard or pressing the power button. If the system beeps, then the keyboard should be operating correctly. ● Check all cable connections for loose connections or incorrect connections. ● Wake the computer by pressing and...
Quick Setup and Getting Started Guide - Enhanced for Accessibility
Page 22
... (continued) Computer powered off automatically and the Power LED flashes Red two times, once every second, followed by a two second pause, and the computer beeps two times. (Beeps stop after fifth iteration but is not spinning, then replace the heatsink/fan assembly. 4. If the hard drive LED turns green, then: 1. Check that...
... (continued) Computer powered off automatically and the Power LED flashes Red two times, once every second, followed by a two second pause, and the computer beeps two times. (Beeps stop after fifth iteration but is not spinning, then replace the heatsink/fan assembly. 4. If the hard drive LED turns green, then: 1. Check that...
Quick Setup and Getting Started Guide - Enhanced for Accessibility
Page 24
... must always be installed. 2. You can also use Computer Setup to reconfigure or disable devices to resolve the resource conflict. Observe the beeps and LED lights on the front of the system. USB ports on the computer are codes for configuration, you still cannot resolve the issue...them. Cause Solution Power switch of new external device is not recognized as part of the computer. then turn on the external device, on. Beeps and flashing LEDs are disabled in Computer Setup. Enter Computer Setup (F10) and enable the USB ports. Table 2 Solving Hardware Installation Problems ...
... must always be installed. 2. You can also use Computer Setup to reconfigure or disable devices to resolve the resource conflict. Observe the beeps and LED lights on the front of the system. USB ports on the computer are codes for configuration, you still cannot resolve the issue...them. Cause Solution Power switch of new external device is not recognized as part of the computer. then turn on the external device, on. Beeps and flashing LEDs are disabled in Computer Setup. Enter Computer Setup (F10) and enable the USB ports. Table 2 Solving Hardware Installation Problems ...
Quick Setup and Getting Started Guide - Enhanced for Accessibility
Page 25
... module. 1. Power LED flashes Red six times, once every second, followed by a two second pause, and the computer beeps five times. (Beeps stop after fifth iteration but LEDs continue flashing.) Cause Solution Graphics card is not seated properly or is bad, or system ... DIMM 1 must unplug the computer power cord before attempting to isolate the faulty module. Reseat the graphics card. Replace third-party memory with HP memory. 4. Power on the system. 2. Table 2 Solving Hardware Installation Problems (continued) Power LED flashes Red five times, once every second...
... module. 1. Power LED flashes Red six times, once every second, followed by a two second pause, and the computer beeps five times. (Beeps stop after fifth iteration but LEDs continue flashing.) Cause Solution Graphics card is not seated properly or is bad, or system ... DIMM 1 must unplug the computer power cord before attempting to isolate the faulty module. Reseat the graphics card. Replace third-party memory with HP memory. 4. Power on the system. 2. Table 2 Solving Hardware Installation Problems (continued) Power LED flashes Red five times, once every second...
Quick Setup and Getting Started Guide - Enhanced for Accessibility
Page 26
WARNING! Check each option card by a two second pause, and the computer beeps ten times. (Beeps stop after fifth iteration but LEDs continue flashing.) Cause Solution Bad option card. 1. If the LED is identified, remove and replace bad option card. 3....cord from the wall outlet and allow the internal system components to the system board. Table 3 Diagnostic Front Panel LEDs and Audible Codes Activity Beeps Possible Cause Recommended Action Green Power LED On. Interpreting POST Diagnostic Front Panel LEDs and Audible Codes This section covers the front panel LED codes...
WARNING! Check each option card by a two second pause, and the computer beeps ten times. (Beeps stop after fifth iteration but LEDs continue flashing.) Cause Solution Bad option card. 1. If the LED is identified, remove and replace bad option card. 3....cord from the wall outlet and allow the internal system components to the system board. Table 3 Diagnostic Front Panel LEDs and Audible Codes Activity Beeps Possible Cause Recommended Action Green Power LED On. Interpreting POST Diagnostic Front Panel LEDs and Audible Codes This section covers the front panel LED codes...
Quick Setup and Getting Started Guide - Enhanced for Accessibility
Page 27
...not turning. 2. If the processor fan is not spinning, make sure the fan's cable is overloaded). Beeps stop after fifth iteration but LEDs continue until problem is solved. Beeps stop after fifth iteration but is not properly attached to the processor. 3. 4. Open the hood and ...devices one device at a time to see if the processor fan spins. Table 3 Diagnostic Front Panel LEDs and Audible Codes (continued) Activity Beeps Possible Cause Recommended Action Green Power LED flashes every two seconds. Replace the system board. Red Power LED flashes 3 three times, once ...
...not turning. 2. If the processor fan is not spinning, make sure the fan's cable is overloaded). Beeps stop after fifth iteration but LEDs continue until problem is solved. Beeps stop after fifth iteration but is not properly attached to the processor. 3. 4. Open the hood and ...devices one device at a time to see if the processor fan spins. Table 3 Diagnostic Front Panel LEDs and Audible Codes (continued) Activity Beeps Possible Cause Recommended Action Green Power LED flashes every two seconds. Replace the system board. Red Power LED flashes 3 three times, once ...
Quick Setup and Getting Started Guide - Enhanced for Accessibility
Page 28
... the system board. For systems with the latest BIOS image. Replace the system board. For systems with HP memory. 4. See the "Boot Block Emergency Recovery Mode" section of the Desktop Management Guide on bad checksum. 1. Beeps stop after fifth iteration but LEDs continue until problem is solved. Replace the graphics card. 3. Red Power...
... the system board. For systems with the latest BIOS image. Replace the system board. For systems with HP memory. 4. See the "Boot Block Emergency Recovery Mode" section of the Desktop Management Guide on bad checksum. 1. Beeps stop after fifth iteration but LEDs continue until problem is solved. Replace the graphics card. 3. Red Power...
Quick Setup and Getting Started Guide - Enhanced for Accessibility
Page 29
... not turn on 1. Replace the system board. 3. Replace the system board. If the ENWW Basic Troubleshooting 21 System powers on green then: 1. Beeps stop after fifth iteration but LEDs continue until problem is set to the appropriate voltage. Try the following: 1. Bad option card. 1. If the... board is identified, remove and replace the bad option card. 3. Table 3 Diagnostic Front Panel LEDs and Audible Codes (continued) Activity Beeps Possible Cause Recommended Action Red Power LED flashes 9 nine times, once every second, followed by a two second pause.
... not turn on 1. Replace the system board. 3. Replace the system board. If the ENWW Basic Troubleshooting 21 System powers on green then: 1. Beeps stop after fifth iteration but LEDs continue until problem is set to the appropriate voltage. Try the following: 1. Bad option card. 1. If the... board is identified, remove and replace the bad option card. 3. Table 3 Diagnostic Front Panel LEDs and Audible Codes (continued) Activity Beeps Possible Cause Recommended Action Red Power LED flashes 9 nine times, once every second, followed by a two second pause.
Quick Setup and Getting Started Guide - Enhanced for Accessibility
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It the problem persists, replace the power supply. 22 Quick Setup & Getting Started ENWW If the 5V_aux light on the system board is not turned on, remove the expansion cards one at a time until the 5V_aux light on the system board turns on. Table 3 Diagnostic Front Panel LEDs and Audible Codes (continued) Activity Beeps Possible Cause Recommended Action problem persists, replace the system board. 5.
It the problem persists, replace the power supply. 22 Quick Setup & Getting Started ENWW If the 5V_aux light on the system board is not turned on, remove the expansion cards one at a time until the 5V_aux light on the system board turns on. Table 3 Diagnostic Front Panel LEDs and Audible Codes (continued) Activity Beeps Possible Cause Recommended Action problem persists, replace the system board. 5.
HP Compaq dc5700 Business PC Service Reference Guide, 1st Edition
Page 38
...turned on the screen. Turn on individual PCs through a Windows operating system. Desktop Management 3.4.2 HPQFlash The HPQFlash utility is used to upgrade the BIOS. 5. Simultaneously...the ROM. Turn the power on HPQFlash, visit http://www.hp.com/support/files and enter the product name/number of ...incomplete. If the system successfully reprograms the ROM, the system will beep 8 times. Insert a diskette, CD, or USB flash device ...to restart the computer. 3-10 437804-001 Service Reference Guide, dc5700 Remove the removable media used to occur during a BIOS upgrade,...
...turned on the screen. Turn on individual PCs through a Windows operating system. Desktop Management 3.4.2 HPQFlash The HPQFlash utility is used to upgrade the BIOS. 5. Simultaneously...the ROM. Turn the power on HPQFlash, visit http://www.hp.com/support/files and enter the product name/number of ...incomplete. If the system successfully reprograms the ROM, the system will beep 8 times. Insert a diskette, CD, or USB flash device ...to restart the computer. 3-10 437804-001 Service Reference Guide, dc5700 Remove the removable media used to occur during a BIOS upgrade,...
HP Compaq dc5700 Business PC Service Reference Guide, 1st Edition
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... PS/2 keyboard, look for the LED between the DIMM sockets. C-8 437804-001 Service Reference Guide, dc5700 POST Diagnostic Front Panel LEDs and Audible Codes Activity Green Power LED On. Beeps stop after fifth iteration but is not spinning, then replace heatsink-fan assembly. OR The heatsink/fan ... the system board header. 3. Press any key or move the mouse to the system board. Green Power LED flashes every two seconds. Beeps None None 2 Possible Cause Recommended Action Computer on all diagnostic lights and audible codes are available on . None required. No all models....
... PS/2 keyboard, look for the LED between the DIMM sockets. C-8 437804-001 Service Reference Guide, dc5700 POST Diagnostic Front Panel LEDs and Audible Codes Activity Green Power LED On. Beeps stop after fifth iteration but is not spinning, then replace heatsink-fan assembly. OR The heatsink/fan ... the system board header. 3. Press any key or move the mouse to the system board. Green Power LED flashes every two seconds. Beeps None None 2 Possible Cause Recommended Action Computer on all diagnostic lights and audible codes are available on . None required. No all models....
HP Compaq dc5700 Business PC Service Reference Guide, 1st Edition
Page 161
...at a time to ensure all devices are functioning properly. 3. Beeps stop after fifth iteration but LEDs continue until problem is present...a device is solved. Power on the system board. 2. Beeps stop after fifth iteration but LEDs continue until problem is causing...remove a DIMM module. 1. Replace third-party memory with HP memory. 4. If the system enters the POST, then..., once every second, followed by a two second pause. Beeps 3 4 5 Possible Cause Processor not installed (not an ...Beeps stop after fifth iteration but LEDs continue until failure occurs. Service Reference...
...at a time to ensure all devices are functioning properly. 3. Beeps stop after fifth iteration but LEDs continue until problem is present...a device is solved. Power on the system board. 2. Beeps stop after fifth iteration but LEDs continue until problem is causing...remove a DIMM module. 1. Replace third-party memory with HP memory. 4. If the system enters the POST, then..., once every second, followed by a two second pause. Beeps 3 4 5 Possible Cause Processor not installed (not an ...Beeps stop after fifth iteration but LEDs continue until failure occurs. Service Reference...
HP Compaq dc5700 Business PC Service Reference Guide, 1st Edition
Page 162
...the latest BIOS image. Beeps stop after fifth iteration but LEDs continue until problem is solved. Reflash the ROM with a graphics card: 1. Beeps stop after fifth iteration but... LEDs continue until problem is solved. C-10 437804-001 Service Reference Guide, dc5700 Replace the system board. 1. ...times, once every second, followed by a two second pause. Beeps stop after fifth iteration but LEDs continue until problem is solved. Beeps 6 7 8 Possible Cause Pre-video graphics error. For systems...
...the latest BIOS image. Beeps stop after fifth iteration but LEDs continue until problem is solved. Reflash the ROM with a graphics card: 1. Beeps stop after fifth iteration but... LEDs continue until problem is solved. C-10 437804-001 Service Reference Guide, dc5700 Replace the system board. 1. ...times, once every second, followed by a two second pause. Beeps stop after fifth iteration but LEDs continue until problem is solved. Beeps 6 7 8 Possible Cause Pre-video graphics error. For systems...
HP Compaq dc5700 Business PC Service Reference Guide, 1st Edition
Page 163
... Replace the system board. Proper voltage setting depends on the system to see if fault goes away. 2. Replace the system board. 1. Beeps 9 10 Possible Cause System powers on the rear of the power supply (some models), is set to boot. POST Error Messages POST ... Power LED flashes ten times, once every second, followed by a two second pause. Recommended Action 1. Beeps stop after fifth iteration but LEDs continue until problem is solved. Beeps stop after fifth iteration but LEDs continue until problem is solved. Check that the voltage selector, located on...
... Replace the system board. Proper voltage setting depends on the system to see if fault goes away. 2. Replace the system board. 1. Beeps 9 10 Possible Cause System powers on the rear of the power supply (some models), is set to boot. POST Error Messages POST ... Power LED flashes ten times, once every second, followed by a two second pause. Recommended Action 1. Beeps stop after fifth iteration but LEDs continue until problem is solved. Beeps stop after fifth iteration but LEDs continue until problem is solved. Check that the voltage selector, located on...
HP Compaq dc5700 Business PC Service Reference Guide, 1st Edition
Page 164
... both power supply cables are not flashing. Recommended Action Press and hold the power button for less than 4 seconds. C-12 437804-001 Service Reference Guide, dc5700 Beeps None Possible Cause System unable to see if the 5 V_aux light on the system board is properly connected to the system board. 4. If the problem...
... both power supply cables are not flashing. Recommended Action Press and hold the power button for less than 4 seconds. C-12 437804-001 Service Reference Guide, dc5700 Beeps None Possible Cause System unable to see if the 5 V_aux light on the system board is properly connected to the system board. 4. If the problem...