Installing Microsoft Windows Vista on Selected HP Products
Page 6
...and use an application to change the session status "Idle" to prevent timeout. This is required, the user should load XDDM drivers for their graphics card. Resolution: Use one of the following methods to acknowledge the box the session will cause the LEDs to a folder on any key to "...; Open the application by using ALT-ENTER). Be sure all LED status lights on the hard drive are backed up elsewhere before using WDDM graphics drivers Resolution: Use the buttons in the upper right corner of current status. Please see Microsoft KB article # 929709. You will not display...
...and use an application to change the session status "Idle" to prevent timeout. This is required, the user should load XDDM drivers for their graphics card. Resolution: Use one of the following methods to acknowledge the box the session will cause the LEDs to a folder on any key to "...; Open the application by using ALT-ENTER). Be sure all LED status lights on the hard drive are backed up elsewhere before using WDDM graphics drivers Resolution: Use the buttons in the upper right corner of current status. Please see Microsoft KB article # 929709. You will not display...
Quick Setup and Getting Started Guide
Page 30
... memory modules and to reseat, install, or remove a DIMM module. 1. Reseat DIMMs. Power on the front of the computer. Replace the graphics card. 3. Cause Solution Wrong memory modules were used in the wrong location. Observe the beeps and LED lights on the system. 2. Power on ... properly or is bad, or system board is bad. Replace the system board. For systems with HP memory. 4. If you must always be installed. 3. Replace third-party memory with a graphics card: 1. Power LED flashes Red five times, once every second, followed by a two second pause,...
... memory modules and to reseat, install, or remove a DIMM module. 1. Reseat DIMMs. Power on the front of the computer. Replace the graphics card. 3. Cause Solution Wrong memory modules were used in the wrong location. Observe the beeps and LED lights on the system. 2. Power on ... properly or is bad, or system board is bad. Replace the system board. For systems with HP memory. 4. If you must always be installed. 3. Replace third-party memory with a graphics card: 1. Power LED flashes Red five times, once every second, followed by a two second pause,...
Hardware Reference Guide - dc5700 MT
Page 9
... Setup to use both connectors. The Line-In and Line-Out audio connectors can be "retasked" to the Computer Setup (F10) Utility Guide on the card and the system board may be changed in the operating system's Control Panel and selecting the Retasking Enable option. For information about Boot Order, refer...-In Audio Connector (blue) NOTE Arrangement and number of connectors may need to be used at the same time. ENWW Rear Panel Components 3 If a PCI graphics card is installed, the connectors on the Documentation and Diagnostics CD.
... Setup to use both connectors. The Line-In and Line-Out audio connectors can be "retasked" to the Computer Setup (F10) Utility Guide on the card and the system board may be changed in the operating system's Control Panel and selecting the Retasking Enable option. For information about Boot Order, refer...-In Audio Connector (blue) NOTE Arrangement and number of connectors may need to be used at the same time. ENWW Rear Panel Components 3 If a PCI graphics card is installed, the connectors on the Documentation and Diagnostics CD.
Quick Setup and Getting Started Guide - Enhanced for Accessibility
Page 25
NOTE: DIMM 1 must unplug the computer power cord before attempting to reseat, install, or remove a DIMM module. 1. Reseat the graphics card. For systems with HP memory. 4. CAUTION: To avoid damage to isolate the faulty module. Replace the system board. Replace DIMMs one at a time to the DIMMs or the system ...
NOTE: DIMM 1 must unplug the computer power cord before attempting to reseat, install, or remove a DIMM module. 1. Reseat the graphics card. For systems with HP memory. 4. CAUTION: To avoid damage to isolate the faulty module. Replace the system board. Replace DIMMs one at a time to the DIMMs or the system ...
Quick Setup and Getting Started Guide - Enhanced for Accessibility
Page 28
...the faulty module. 3. Replace the system board. Red Power LED flashes 8 eight times, once every second, followed by a two second pause. For systems with HP memory. 4. For systems with the latest BIOS image. Red Power LED flashes 6 six times, once every second, followed by a two second pause. System ... LED flashes 7 seven times, once every second, followed by a two second pause. See the "Boot Block Emergency Recovery Mode" section of the Desktop Management Guide on bad checksum. 1. Replace the system board. Reseat the graphics card. 2. Reflash the system ROM with integrated...
...the faulty module. 3. Replace the system board. Red Power LED flashes 8 eight times, once every second, followed by a two second pause. For systems with HP memory. 4. For systems with the latest BIOS image. Red Power LED flashes 6 six times, once every second, followed by a two second pause. System ... LED flashes 7 seven times, once every second, followed by a two second pause. See the "Boot Block Emergency Recovery Mode" section of the Desktop Management Guide on bad checksum. 1. Replace the system board. Reseat the graphics card. 2. Reflash the system ROM with integrated...
HP Compaq dc5700 Business PC Service Reference Guide, 1st Edition
Page 155
... 1. Reflash the system ROM with another device. IRQ address conflicts with the latest BIOS image Service Reference Guide, dc5700 437804-001 C-3 Reconnect keyboard with computer turned off . 2. Replace keyboard. 4. Clear CMOS. 3. Check product documentation for bent or missing pins.... turned off. 2. Replace system board. 1. Enter Computer Setup and reset the IRQ in Advanced > Onboard Devices. Replace the graphics card (if applicable). Ensure that the monitor is attached and turned on this platform Probable Cause Recently added memory module(s) support ECC memory...
... 1. Reflash the system ROM with another device. IRQ address conflicts with the latest BIOS image Service Reference Guide, dc5700 437804-001 C-3 Reconnect keyboard with computer turned off . 2. Replace keyboard. 4. Clear CMOS. 3. Check product documentation for bent or missing pins.... turned off. 2. Replace system board. 1. Enter Computer Setup and reset the IRQ in Advanced > Onboard Devices. Replace the graphics card (if applicable). Ensure that the monitor is attached and turned on this platform Probable Cause Recently added memory module(s) support ECC memory...
HP Compaq dc5700 Business PC Service Reference Guide, 1st Edition
Page 158
...> Storage Options > SATA Emulation to RAID and select File > Save Changes and Exit. 1. Third-party graphics cards may be entered, download the executable file from http://www.hp.com. 2. Run Computer Setup. If Setup already has data in the field or will fix an erroneous...Upgrade BIOS to see if the problem goes away. Remove third-party graphics card to proper version. 2. has become corrupted. For two devices, use SATA 0, SATA1, and SATA 2. C-6 437804-001 Service Reference Guide, dc5700 Ensure SATA connectors are improperly attached. Reenter Computer Setup and select ...
...> Storage Options > SATA Emulation to RAID and select File > Save Changes and Exit. 1. Third-party graphics cards may be entered, download the executable file from http://www.hp.com. 2. Run Computer Setup. If Setup already has data in the field or will fix an erroneous...Upgrade BIOS to see if the problem goes away. Remove third-party graphics card to proper version. 2. has become corrupted. For two devices, use SATA 0, SATA1, and SATA 2. C-6 437804-001 Service Reference Guide, dc5700 Ensure SATA connectors are improperly attached. Reenter Computer Setup and select ...
HP Compaq dc5700 Business PC Service Reference Guide, 1st Edition
Page 162
... of the Desktop Management Guide on bad checksum. Replace the system board. Red Power LED flashes seven times, once every second, followed by a two second pause. Reseat the graphics card. 2. For systems with a graphics card: 1. C-10 437804-001 Service Reference Guide, dc5700 Recommended Action For systems with integrated graphics, replace the system board. Replace the graphics card. 3. POST Error...
... of the Desktop Management Guide on bad checksum. Replace the system board. Red Power LED flashes seven times, once every second, followed by a two second pause. Reseat the graphics card. 2. For systems with a graphics card: 1. C-10 437804-001 Service Reference Guide, dc5700 Recommended Action For systems with integrated graphics, replace the system board. Replace the graphics card. 3. POST Error...
HP Compaq dc5700 Business PC Service Reference Guide, 1st Edition
Page 179
Press any unsaved data. If the computer system has both an integrated graphics connector and an add-in graphics card connector, plug the monitor cable into the wrong connector. Bad monitor. Computer is in Boot Block Emergency Recovery Mode (indicated by eight ...eight simultaneous beeps). Otherwise, the computer will shut down the power button for more than four seconds. Service Reference Guide, dc5700 437804-001 D-15 Monitor cable plugged into the graphics card connector on the back of the computer. Ensure that the monitor light is not on . Press the power button to...
Press any unsaved data. If the computer system has both an integrated graphics connector and an add-in graphics card connector, plug the monitor cable into the wrong connector. Bad monitor. Computer is in Boot Block Emergency Recovery Mode (indicated by eight ...eight simultaneous beeps). Otherwise, the computer will shut down the power button for more than four seconds. Service Reference Guide, dc5700 437804-001 D-15 Monitor cable plugged into the graphics card connector on the back of the computer. Ensure that the monitor light is not on . Press the power button to...
HP Compaq dc5700 Business PC Service Reference Guide, 1st Edition
Page 180
...cards or reversed-layout ADD2 cards. Replace third-party memory with a graphics card: 1. For systems with HP memory. 4. Power on the platform's system board. Replace the system board. Pre-video graphics error. Reseat the graphics card...graphics, replace the system board. Replace DIMMs one at a time to reset the resolution. Troubleshooting Without Diagnostics Solving Display Problems (Continued) Problem Cause Blank screen (no video). (continued) Monitor settings in the bottom right corner of the screen. 2. Pre-video memory error. D-16 437804-001 Service Reference Guide, dc5700...
...cards or reversed-layout ADD2 cards. Replace third-party memory with a graphics card: 1. For systems with HP memory. 4. Power on the platform's system board. Replace the system board. Pre-video graphics error. Reseat the graphics card...graphics, replace the system board. Replace DIMMs one at a time to reset the resolution. Troubleshooting Without Diagnostics Solving Display Problems (Continued) Problem Cause Blank screen (no video). (continued) Monitor settings in the bottom right corner of the screen. 2. Pre-video memory error. D-16 437804-001 Service Reference Guide, dc5700...
HP Compaq dc5700 Business PC Service Reference Guide, 1st Edition
Page 181
..., be loaded. Monitor is being used with energy saver features enabled. Install the video drivers included in close to the graphics card and the monitor. The brightness and contrast controls are not properly connected. Disable monitor energy saver feature. Degauss the monitor....not capable of displaying requested resolution. If the graphics controller was upgraded, the correct video drivers may be set properly. Check that the graphics cable is bad. Graphics card is securely connected to the monitor. Service Reference Guide, dc5700 437804-001 D-17 In a two-monitor ...
..., be loaded. Monitor is being used with energy saver features enabled. Install the video drivers included in close to the graphics card and the monitor. The brightness and contrast controls are not properly connected. Disable monitor energy saver feature. Degauss the monitor....not capable of displaying requested resolution. If the graphics controller was upgraded, the correct video drivers may be set properly. Check that the graphics cable is bad. Graphics card is securely connected to the monitor. Service Reference Guide, dc5700 437804-001 D-17 In a two-monitor ...
HP Compaq dc5700 Business PC Service Reference Guide, 1st Edition
Page 182
..., go to adjust the horizontal or vertical position of the graphics card. D-18 437804-001 Service Reference Guide, dc5700 It is powered on screen. Lower brightness and/or contrast settings. 1. None. Reseat the graphics card. 2. Clicking noise coming from inside a flat panel monitor....Horizontal Position or VerticalPosition to the following Web site, select the appropriate monitor, and download either SP32347 or SP32202: http://www.hp.com/support 1. Connect the video cable between the monitor and computer. Ä Ensure the computer power is bad. streaking,...
..., go to adjust the horizontal or vertical position of the graphics card. D-18 437804-001 Service Reference Guide, dc5700 It is powered on screen. Lower brightness and/or contrast settings. 1. None. Reseat the graphics card. 2. Clicking noise coming from inside a flat panel monitor....Horizontal Position or VerticalPosition to the following Web site, select the appropriate monitor, and download either SP32347 or SP32202: http://www.hp.com/support 1. Connect the video cable between the monitor and computer. Ä Ensure the computer power is bad. streaking,...
HP Compaq dc5700 Business PC Service Reference Guide, 1st Edition
Page 190
... by a two second pause, and the computer beeps ten times. For systems with HP memory. 4. Replace the graphics card. 3. D-26 437804-001 Service Reference Guide, dc5700 Observe the beeps and LED lights on the system. 2. Replace the system board. Check each option card by a two second pause, and the computer beeps five times. Replace the...
... by a two second pause, and the computer beeps ten times. For systems with HP memory. 4. Replace the graphics card. 3. D-26 437804-001 Service Reference Guide, dc5700 Observe the beeps and LED lights on the system. 2. Replace the system board. Check each option card by a two second pause, and the computer beeps five times. Replace the...
HP Compaq dc5700 Microtower Business PC Illustrated Parts & Service Map, 2nd Edition
Page 4
...DIMM none Configuration Warning Populated DIMM configura- If 304, possible system board problem. 501-Display 1L, 2S Graphics controller. Replace graphics card. 1720-SMART none Hard Drive Detects Imminent Failure Hard drive is protected during the boot sequence, the Failsafe... password, as soon as the computer is Setup Utilities entered. Press Enter. Select HP Insight Diagnostics Offline Edition. 8. out approval. Expansion card. 3. CMOS corruption. 4. Replace keyboard. Adapter Failure 1. dc5700 Illustrated Parts & Service Map, MT Chassis 439125-002 page 4 Press Enter to ...
...DIMM none Configuration Warning Populated DIMM configura- If 304, possible system board problem. 501-Display 1L, 2S Graphics controller. Replace graphics card. 1720-SMART none Hard Drive Detects Imminent Failure Hard drive is protected during the boot sequence, the Failsafe... password, as soon as the computer is Setup Utilities entered. Press Enter. Select HP Insight Diagnostics Offline Edition. 8. out approval. Expansion card. 3. CMOS corruption. 4. Replace keyboard. Adapter Failure 1. dc5700 Illustrated Parts & Service Map, MT Chassis 439125-002 page 4 Press Enter to ...
Troubleshooting Guide
Page 29
...chosen. Computer is plugged into an active connector on the rear of the Desktop Management Guide on . Monitor cable is in Boot Block Emergency Recovery Mode (indicated by eight beeps). ADD2 cards are not correct. ENWW Solving Display Problems 23 Bad monitor. Reflash the system... on the monitor and check that connector and reboot the system. icon and select the Settings tab. Cannot enable integrated graphics after installing a PCI Express graphics card. Turn on . Try a different monitor. The cable connections are used to give multi-monitor capabilities to that the...
...chosen. Computer is plugged into an active connector on the rear of the Desktop Management Guide on . Monitor cable is in Boot Block Emergency Recovery Mode (indicated by eight beeps). ADD2 cards are not correct. ENWW Solving Display Problems 23 Bad monitor. Reflash the system... on the monitor and check that connector and reboot the system. icon and select the Settings tab. Cannot enable integrated graphics after installing a PCI Express graphics card. Turn on . Try a different monitor. The cable connections are used to give multi-monitor capabilities to that the...
Troubleshooting Guide
Page 30
...HP memory. 4. Replace the system board. Blank screen and the power LED flashes Red seven times, once every second, followed by a two second pause, and the computer beeps seven times. (Beeps stop after fifth iteration but LEDs continue flashing.) Cause Solution Pre-video graphics...are not set properly. Replace third-party memory with a graphics card: 1. Replace the system board. Cause The brightness and contrast controls are not properly connected. Replace the system board. Replace the graphics card. 3. Solution Adjust the monitor brightness and contrast controls....
...HP memory. 4. Replace the system board. Blank screen and the power LED flashes Red seven times, once every second, followed by a two second pause, and the computer beeps seven times. (Beeps stop after fifth iteration but LEDs continue flashing.) Cause Solution Pre-video graphics...are not set properly. Replace third-party memory with a graphics card: 1. Replace the system board. Cause The brightness and contrast controls are not properly connected. Replace the system board. Replace the graphics card. 3. Solution Adjust the monitor brightness and contrast controls....
Troubleshooting Guide
Page 31
... Position to the documentation that came with each other's electromagnetic field by moving them apart. 3. CAUTION: Ensure that the new settings take effect. Replace the graphics card. Cause The monitor connections may be incomplete or the monitor may be set higher than what the Restart the computer and enter Safe Mode. Cause... may need adjustment. Monitor is bad. Monitor needs to a supported setting then restart the computer so that the computer power is disconnected. Degauss the monitor. Graphics card is not capable of displaying requested resolution.
... Position to the documentation that came with each other's electromagnetic field by moving them apart. 3. CAUTION: Ensure that the new settings take effect. Replace the graphics card. Cause The monitor connections may be incomplete or the monitor may be set higher than what the Restart the computer and enter Safe Mode. Cause... may need adjustment. Monitor is bad. Monitor needs to a supported setting then restart the computer so that the computer power is disconnected. Degauss the monitor. Graphics card is not capable of displaying requested resolution.
Troubleshooting Guide
Page 32
... a flat panel monitor. Solution None. horizontal scrolling lines; Select the monitor's Auto-Adjustment option in and out of the graphics card. 2. Reseat the graphics card. 2. Replace the graphics card. Click Start > All Programs > Accessories > System Tools > Character Map. High pitched noise coming from inside the monitor...degaussing coil to the following Web site, select the appropriate monitor, and download either SP32347 or SP32202: http://www.hp.com/support Graphics card is not seated properly or is powered on . or unable to make a clicking noise when turned on and ...
... a flat panel monitor. Solution None. horizontal scrolling lines; Select the monitor's Auto-Adjustment option in and out of the graphics card. 2. Reseat the graphics card. 2. Replace the graphics card. Click Start > All Programs > Accessories > System Tools > Character Map. High pitched noise coming from inside the monitor...degaussing coil to the following Web site, select the appropriate monitor, and download either SP32347 or SP32202: http://www.hp.com/support Graphics card is not seated properly or is powered on . or unable to make a clicking noise when turned on and ...
Troubleshooting Guide
Page 39
... the system to reseat, install, or remove a DIMM module. 1. Reseat DIMMs. Power on the system. 2. Reseat the graphics card. Once bad card is bad. 1. CAUTION: To avoid damage to the DIMMs or the system board, you must unplug the computer power cord ... fifth iteration but LEDs continue flashing.) Cause Solution Graphics card is not seated properly or is bad, or system board For systems with a graphics card: is identified, remove and replace bad option card. 3. ENWW Solving Hardware Installation Problems 33 For systems with HP memory. 4. Power LED flashes Red ten times,...
... the system to reseat, install, or remove a DIMM module. 1. Reseat DIMMs. Power on the system. 2. Reseat the graphics card. Once bad card is bad. 1. CAUTION: To avoid damage to the DIMMs or the system board, you must unplug the computer power cord ... fifth iteration but LEDs continue flashing.) Cause Solution Graphics card is not seated properly or is bad, or system board For systems with a graphics card: is identified, remove and replace bad option card. 3. ENWW Solving Hardware Installation Problems 33 For systems with HP memory. 4. Power LED flashes Red ten times,...
Troubleshooting Guide
Page 58
...computer turned off. 2. Reseat CPU fan. 2. Reseat fan cable. 3. Check connector for bent or missing pins. 3. Reseat the graphics card (if applicable). 2. Replace the system board. 304-Keyboard or System Unit Error Keyboard failure. 1. Replace the system board. 404-... Enter Computer Setup and reset the IRQ in Advanced > Onboard Devices. 411-Network Interface Card Interrupt Conflict IRQ address conflicts with computer turned off . 2. Replace the graphics card (if possible). 510-Flash Screen Image Corrupted Flash Screen image has errors. Replace CPU ...
...computer turned off. 2. Reseat CPU fan. 2. Reseat fan cable. 3. Check connector for bent or missing pins. 3. Reseat the graphics card (if applicable). 2. Replace the system board. 304-Keyboard or System Unit Error Keyboard failure. 1. Replace the system board. 404-... Enter Computer Setup and reset the IRQ in Advanced > Onboard Devices. 411-Network Interface Card Interrupt Conflict IRQ address conflicts with computer turned off . 2. Replace the graphics card (if possible). 510-Flash Screen Image Corrupted Flash Screen image has errors. Replace CPU ...