Installing Microsoft Windows Vista on Selected HP Products
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... "Device Manager" from the task menu on the left side of device drivers on screen. 7 Select the appropriate entry for driver software" 7. Click "OK" Issue: Japanese 106/109 PS/2 keyboards and Korean 103/106 PS/2 keyboards are not using the HP preinstall image, you have two options: ƒ If installing via an unattend.XML file, set the keyboard type manually using the following steps: 1. This only occurs on the + sign 5. Open Windows Media...
... "Device Manager" from the task menu on the left side of device drivers on screen. 7 Select the appropriate entry for driver software" 7. Click "OK" Issue: Japanese 106/109 PS/2 keyboards and Korean 103/106 PS/2 keyboards are not using the HP preinstall image, you have two options: ƒ If installing via an unattend.XML file, set the keyboard type manually using the following steps: 1. This only occurs on the + sign 5. Open Windows Media...
Quick Setup and Getting Started Guide
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... model number of the computer, and press Enter. If you must also install the drivers for updates and install critical updates and service packs. It is complete, you see one or more information, refer to reboot the machine. After the updates have open before rebooting. Select your monitor. 2 Quick Setup & Getting Started ENWW Customizing the Monitor Display If you wish, you install all critical updates are selected. Installing or Upgrading Device Drivers When installing optional hardware devices after the operating...
... model number of the computer, and press Enter. If you must also install the drivers for updates and install critical updates and service packs. It is complete, you see one or more information, refer to reboot the machine. After the updates have open before rebooting. Select your monitor. 2 Quick Setup & Getting Started ENWW Customizing the Monitor Display If you wish, you install all critical updates are selected. Installing or Upgrading Device Drivers When installing optional hardware devices after the operating...
Quick Setup and Getting Started Guide
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... default settings for maintenance purposes or when installing new hardware devices. ● Desktop Management Guide-Provides definitions and "how to" instructions for resolving possible hardware or software problems; includes information about using this series of automatically turning the power off. In Windows XP Professional, click Start > Shut Down. This allows you can start using the computer immediately without having to the Computer Setup (F10) Utility Guide for four seconds. also includes basic troubleshooting information should you connect...
... default settings for maintenance purposes or when installing new hardware devices. ● Desktop Management Guide-Provides definitions and "how to" instructions for resolving possible hardware or software problems; includes information about using this series of automatically turning the power off. In Windows XP Professional, click Start > Shut Down. This allows you can start using the computer immediately without having to the Computer Setup (F10) Utility Guide for four seconds. also includes basic troubleshooting information should you connect...
Quick Setup and Getting Started Guide
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... Problems (continued) System does not power on and the LEDs on the front of the computer are properly connected to the system board. 4. Replace the system board. If the hard drive LED does not turn on your region. 2. If it is off, then replace the power supply. 6. In Windows, use the Add Hardware Wizard and follow the instructions that the voltage selector, located on the rear of the power supply on some models, is turned...
... Problems (continued) System does not power on and the LEDs on the front of the computer are properly connected to the system board. 4. Replace the system board. If the hard drive LED does not turn on your region. 2. If it is off, then replace the power supply. 6. In Windows, use the Add Hardware Wizard and follow the instructions that the voltage selector, located on the rear of the power supply on some models, is turned...
Desktop Management Guide
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... CPU, memory, video, and security settings ● Monitor system health to fix problems before they occur ● Automatically acquire and install drivers and BIOS updates without having to the correct client system models, administrators can enable BitLocker support without user interaction) determines the revision levels of device drivers and BIOS updates for Windows Vista), Altiris HP Client Manager, and Microsoft Systems Management Server (SMS). Disable BitLocker via Group Policy in order to quickly resolve hardware problems 6 Chapter 4 Software Updating...
... CPU, memory, video, and security settings ● Monitor system health to fix problems before they occur ● Automatically acquire and install drivers and BIOS updates without having to the correct client system models, administrators can enable BitLocker support without user interaction) determines the revision levels of device drivers and BIOS updates for Windows Vista), Altiris HP Client Manager, and Microsoft Systems Management Server (SMS). Disable BitLocker via Group Policy in order to quickly resolve hardware problems 6 Chapter 4 Software Updating...
Quick Setup and Getting Started Guide - Enhanced for Accessibility
Page 10
... Install button and follow the instructions on the screen. This action points the operating system to reboot the machine. Obtain the latest support software , including support software for each of the critical updates and service packs. 5. Select your Internet connection, click Start > Internet Explorer and follow the instructions on the screen. 2. Downloading Microsoft Windows Updates 1. Click on the Microsoft Web site to scan for the i386 directory, replace the path specification with C: \i386, or use...
... Install button and follow the instructions on the screen. This action points the operating system to reboot the machine. Obtain the latest support software , including support software for each of the critical updates and service packs. 5. Select your Internet connection, click Start > Internet Explorer and follow the instructions on the screen. 2. Downloading Microsoft Windows Updates 1. Click on the Microsoft Web site to scan for the i386 directory, replace the path specification with C: \i386, or use...
HP Compaq dc5700 Business PC Service Reference Guide, 1st Edition
Page 21
... power was on the computer using the switch on a power strip, you more time to press F10 to enter Computer (F10) Setup. ✎ Support for more information. • F10 prompt (enable/disable or hidden/displayed). so slowly that spin up very slowly; This bar graph controls the minimum permitted fan speed. ✎ This setting only changes the minimum fan speed. Setup Utilities and Diagnostics Features Heading Option Description Power (continued) Thermal Fan idle mode...
... power was on the computer using the switch on a power strip, you more time to press F10 to enter Computer (F10) Setup. ✎ Support for more information. • F10 prompt (enable/disable or hidden/displayed). so slowly that spin up very slowly; This bar graph controls the minimum permitted fan speed. ✎ This setting only changes the minimum fan speed. Setup Utilities and Diagnostics Features Heading Option Description Power (continued) Thermal Fan idle mode...
HP Compaq dc5700 Business PC Service Reference Guide, 1st Edition
Page 32
... setting and changing the BIOS passwords and computer boot order remotely from the system management console of the client systems without having to resolve issues 3-4 437804-001 Service Reference Guide, dc5700 SSM then automatically updates any or all of any down-revision system software on the networked PCs to keep system software updated. System Software Manager integrates with HP Instant Support tools reduces hardware troubleshooting time. ■ Diagnostics-remotely run & view reports on each networked...
... setting and changing the BIOS passwords and computer boot order remotely from the system management console of the client systems without having to resolve issues 3-4 437804-001 Service Reference Guide, dc5700 SSM then automatically updates any or all of any down-revision system software on the networked PCs to keep system software updated. System Software Manager integrates with HP Instant Support tools reduces hardware troubleshooting time. ■ Diagnostics-remotely run & view reports on each networked...
HP Compaq dc5700 Business PC Service Reference Guide, 1st Edition
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... in the reader, the computer attempts to the USB connector on the corresponding drive icon, and select Eject. D-14 437804-001 Service Reference Guide, dc5700 After installing the media card reader, the front USB ports on the computer. The inserted media card has boot capability. Install the PCI card and connect the media reader to boot from the inserted media card during boot or do not work. If no connector is not supported. Troubleshooting Without Diagnostics Solving Media Card Reader Problems Cannot write to remove a media card correctly.
... in the reader, the computer attempts to the USB connector on the corresponding drive icon, and select Eject. D-14 437804-001 Service Reference Guide, dc5700 After installing the media card reader, the front USB ports on the computer. The inserted media card has boot capability. Install the PCI card and connect the media reader to boot from the inserted media card during boot or do not work. If no connector is not supported. Troubleshooting Without Diagnostics Solving Media Card Reader Problems Cannot write to remove a media card correctly.
HP Compaq dc5700 Business PC Service Reference Guide, 1st Edition
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... connected properly. Cable(s) of the system. Service Reference Guide, dc5700 437804-001 D-25 Power off the computer, turn on the external device, then turn on the computer are unplugged. In Windows XP, use Computer Setup to reconfigure or disable devices to integrate the device with other devices. You can also use the Add Hardware Wizard and follow the instructions for the LED between the DIMM sockets. Troubleshooting Without Diagnostics Solving Hardware Installation Problems You may not automatically configure...
... connected properly. Cable(s) of the system. Service Reference Guide, dc5700 437804-001 D-25 Power off the computer, turn on the external device, then turn on the computer are unplugged. In Windows XP, use Computer Setup to reconfigure or disable devices to integrate the device with other devices. You can also use the Add Hardware Wizard and follow the instructions for the LED between the DIMM sockets. Troubleshooting Without Diagnostics Solving Hardware Installation Problems You may not automatically configure...
HP Compaq dc5700 Business PC Service Reference Guide, 1st Edition
Page 191
... set up properly. Click Configure. 6. Run Computer Setup and enable network controller. 2. Select Start > Control Panel. 2. Click the Power Management tab, then select the check box to Allow this device to bring the computer out of debugging the network cabling. Disable auto-sensing capabilities and force the system into the correct operating mode. Enable the network controller in the operating system via the Device Manager. Check cabling and network equipment for proper connection. Run Computer Setup and enable network controller. 2. Service Reference Guide, dc5700...
... set up properly. Click Configure. 6. Run Computer Setup and enable network controller. 2. Select Start > Control Panel. 2. Click the Power Management tab, then select the check box to Allow this device to bring the computer out of debugging the network cabling. Disable auto-sensing capabilities and force the system into the correct operating mode. Enable the network controller in the operating system via the Device Manager. Check cabling and network equipment for proper connection. Run Computer Setup and enable network controller. 2. Service Reference Guide, dc5700...
HP Compaq dc5700 Business PC Service Reference Guide, 1st Edition
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... disabled in the Computer Setup utility. Network Server Mode is enabled in Computer Setup. The system may not have automatically recognized a newly installed device. Drive responds slowly immediately after power-up. Ensure CDROM is enabled in Storage > Boot Order. Run Computer Setup and change boot sequence in Storage > Storage Options. If it is not listed, the probable cause is enabled in Storage > Boot Order. D-32 437804-001 Service Reference Guide, dc5700 Removable Media Boot is a newly installed drive, run the Computer Setup utility...
... disabled in the Computer Setup utility. Network Server Mode is enabled in Computer Setup. The system may not have automatically recognized a newly installed device. Drive responds slowly immediately after power-up. Ensure CDROM is enabled in Storage > Boot Order. Run Computer Setup and change boot sequence in Storage > Storage Options. If it is not listed, the probable cause is enabled in Storage > Boot Order. D-32 437804-001 Service Reference Guide, dc5700 Removable Media Boot is a newly installed drive, run the Computer Setup utility...
HP Compaq dc5700 Business PC Service Reference Guide, 1st Edition
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...bezel MT removal and replacement 6-5 front bezel removal and replacement SFF 7-4 front I/O device SFF removal and replacement 7-23 front I/O panel MT removal and replacement 6-27 G general power cord set requirements B-1 grounding methods 5-4 H hard drive capacities 4-3 diagnostic tool 3-24 MT removal and replacement 6-20 proper handling 5-8 SATA characteristics 4-1 SFF removal and relacement 7-14 hardware, Proactive Change Notification (PCN) 3-8 headphone pin assignments A-3 Index-2 437804-001 Service Reference Guide, dc5700 See ESD entering power-on password 3-20 setup password 3-20 error...
...bezel MT removal and replacement 6-5 front bezel removal and replacement SFF 7-4 front I/O device SFF removal and replacement 7-23 front I/O panel MT removal and replacement 6-27 G general power cord set requirements B-1 grounding methods 5-4 H hard drive capacities 4-3 diagnostic tool 3-24 MT removal and replacement 6-20 proper handling 5-8 SATA characteristics 4-1 SFF removal and relacement 7-14 hardware, Proactive Change Notification (PCN) 3-8 headphone pin assignments A-3 Index-2 437804-001 Service Reference Guide, dc5700 See ESD entering power-on password 3-20 setup password 3-20 error...
HP Compaq dc5700 Business PC Service Reference Guide, 1st Edition
Page 216
... E-1 SATA connectors 4-1 SFF removal and replacement 7-31 T tamper-proof screw tool 5-7 temperature control 5-5 thermal sensor 3-24 tools, servicing 5-7 Torx T-15 screwdriver 5-7 transfer files 1-2 transfer settings 1-2 troubleshooting D-1 to 2-18 HP OpenView Client Configuration Manager 3-6 HP OpenView Management Solution 3-6 HP ProtectTools Security Manager 3-5 HP System Software Manager 3-4 HPQFlash 3-10 image deployment 3-1 Intel Active Management Technology 3-7 Proactive Change Notification (PCN) 3-8 recovery 3-1 Remote ROM BIOS Flash 3-9 Remote System Installation 3-3 Restore Plus...
... E-1 SATA connectors 4-1 SFF removal and replacement 7-31 T tamper-proof screw tool 5-7 temperature control 5-5 thermal sensor 3-24 tools, servicing 5-7 Torx T-15 screwdriver 5-7 transfer files 1-2 transfer settings 1-2 troubleshooting D-1 to 2-18 HP OpenView Client Configuration Manager 3-6 HP OpenView Management Solution 3-6 HP ProtectTools Security Manager 3-5 HP System Software Manager 3-4 HPQFlash 3-10 image deployment 3-1 Intel Active Management Technology 3-7 Proactive Change Notification (PCN) 3-8 recovery 3-1 Remote ROM BIOS Flash 3-9 Remote System Installation 3-3 Restore Plus...
HP Compaq dc5700 Microtower Business PC Illustrated Parts & Service Map, 2nd Edition
Page 3
... Password - Device Security (some models( DPS Self-Test - Enables/disables all installed BIOS-controlled storage devices. Enables/disables boot from Removable Media Default Setup • Save Current Settings as Default • Restore Factory Settings as Default Apply Defaults and Exit - DriveLock Security - OS Security - Hardware Power Management - Allows you to control minimum permitted fan idle speed. Enable/disable • Remote wakeup boot source - Remote server/local hard drive • After Power Loss - Enable/disable • Hyperthreading - PCI Devices - PCI VGA...
... Password - Device Security (some models( DPS Self-Test - Enables/disables all installed BIOS-controlled storage devices. Enables/disables boot from Removable Media Default Setup • Save Current Settings as Default • Restore Factory Settings as Default Apply Defaults and Exit - DriveLock Security - OS Security - Hardware Power Management - Allows you to control minimum permitted fan idle speed. Enable/disable • Remote wakeup boot source - Remote server/local hard drive • After Power Loss - Enable/disable • Hyperthreading - PCI Devices - PCI VGA...
HP Compaq dc5700 Microtower Business PC Illustrated Parts & Service Map, 2nd Edition
Page 4
... password, go to enter Computer Setup. Go to start. Select the specific product. 5. Select the proper language and click Download. Replace system board 103-System Board Failure none DMA, timers 1. Check keyboard connection or keys. If 304, possible system board problem. 501-Display 1L, 2S Graphics controller. Turn on removable media. If the system detects an invalid system ROM during the flash process and allows the computer to disable or enable all of these devices: Internal or external USB, Internal...
... password, go to enter Computer Setup. Go to start. Select the specific product. 5. Select the proper language and click Download. Replace system board 103-System Board Failure none DMA, timers 1. Check keyboard connection or keys. If 304, possible system board problem. 501-Display 1L, 2S Graphics controller. Turn on removable media. If the system detects an invalid system ROM during the flash process and allows the computer to disable or enable all of these devices: Internal or external USB, Internal...
Troubleshooting Guide
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... Lock key can be disabled (or enabled) in the operating system's Control Panel and set the jack to the correct jack on the hard drive. There is no sound or sound volume is experienced. Poor performance is too low. Low on the hard drive. Add more space on the rear of the computer. Ensure that the device is installed properly. Hard drive fragmented. Make sure the processor heatsink is connected to the...
... Lock key can be disabled (or enabled) in the operating system's Control Panel and set the jack to the correct jack on the hard drive. There is no sound or sound volume is experienced. Poor performance is too low. Low on the hard drive. Add more space on the rear of the computer. Ensure that the device is installed properly. Hard drive fragmented. Make sure the processor heatsink is connected to the...
Troubleshooting Guide
Page 29
... use of normal (or non-reversed) layout ADD2 (Advanced Digital Display 2) adapter cards inserted into the SDVO (Serial Digital Video Output) connector on the rear of the Desktop Management Guide on . Cause Solution Monitor is not turned on and the monitor light is plugged into the wrong connector. You may have a screen blanking utility installed or energy saver features are not correct. Monitor cable is in Boot Block Emergency Recovery Mode (indicated by eight beeps). If another connector...
... use of normal (or non-reversed) layout ADD2 (Advanced Digital Display 2) adapter cards inserted into the SDVO (Serial Digital Video Output) connector on the rear of the Desktop Management Guide on . Cause Solution Monitor is not turned on and the monitor light is plugged into the wrong connector. You may have a screen blanking utility installed or energy saver features are not correct. Monitor cable is in Boot Block Emergency Recovery Mode (indicated by eight beeps). If another connector...
Troubleshooting Guide
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...Windows automatically recognizes the device and configures the computer. Enter Computer Setup (F10) and enable the USB ports. In Windows, use Computer Setup to reconfigure or disable devices to resolve the resource conflict. Look for specific problems. 3. Cable(s) of new external device are loose or power cables are Ensure that pins in Computer Setup. Computer will not start. Solving Hardware Installation Problems You may not automatically configure when added if the default configuration conflicts with other devices. modules were installed in the upgrade or memory...
...Windows automatically recognizes the device and configures the computer. Enter Computer Setup (F10) and enable the USB ports. In Windows, use Computer Setup to reconfigure or disable devices to resolve the resource conflict. Look for specific problems. 3. Cable(s) of new external device are loose or power cables are Ensure that pins in Computer Setup. Computer will not start. Solving Hardware Installation Problems You may not automatically configure when added if the default configuration conflicts with other devices. modules were installed in the upgrade or memory...
Troubleshooting Guide
Page 57
... memory module type. 4. added, remove it to be properly installed. See the Hardware Reference Guide on the Documentation and Diagnostics CD for instructions on this Platform Recently added memory module(s) support 1. Verify proper memory module type. 201-Memory Error RAM failure. 1. Remove and replace the identified faulty memory module(s). 5. If the problem persists, replace the RTC battery. changes. 164-MemorySize Error Memory configuration incorrect. 1. Ensure memory modules are installed properly. 3. Replace DIMM with the chipset. 1. Run Computer Setup or Windows...
... memory module type. 4. added, remove it to be properly installed. See the Hardware Reference Guide on the Documentation and Diagnostics CD for instructions on this Platform Recently added memory module(s) support 1. Verify proper memory module type. 201-Memory Error RAM failure. 1. Remove and replace the identified faulty memory module(s). 5. If the problem persists, replace the RTC battery. changes. 164-MemorySize Error Memory configuration incorrect. 1. Ensure memory modules are installed properly. 3. Replace DIMM with the chipset. 1. Run Computer Setup or Windows...
