Testing on HP Business Desktop PCs
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...display on a variety of monitors by HP and other HP products - System Integration Testing This testing focuses on the integration and overall quality of interdependent modules) - hardware and software compatibility of supported modules on new products. (combinations of the hardware and software module components assembled into a complete desktop solution. if supported) - interoperability of HP Business Desktop...out of defined low-power states. • Software Driver Testing-This testing helps ensure that the software drivers for all supported languages (currently 35 languages). - ...
...display on a variety of monitors by HP and other HP products - System Integration Testing This testing focuses on the integration and overall quality of interdependent modules) - hardware and software compatibility of supported modules on new products. (combinations of the hardware and software module components assembled into a complete desktop solution. if supported) - interoperability of HP Business Desktop...out of defined low-power states. • Software Driver Testing-This testing helps ensure that the software drivers for all supported languages (currently 35 languages). - ...
Installing Microsoft Windows Vista on Selected HP Products
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...://technet2.microsoft.com/WindowsVista/en/library/619e254beb6c-4c93-af22-) Please also refer to display the Run command box. A Note on Uninstalling/Reinstalling Drivers After uninstalling a driver and restarting the system, Windows Vista will be available on the desktop or in the HP image, due to the weight Vista gives to continue, select "Continue". 4. Browse to...
...://technet2.microsoft.com/WindowsVista/en/library/619e254beb6c-4c93-af22-) Please also refer to display the Run command box. A Note on Uninstalling/Reinstalling Drivers After uninstalling a driver and restarting the system, Windows Vista will be available on the desktop or in the HP image, due to the weight Vista gives to continue, select "Continue". 4. Browse to...
Installing Microsoft Windows Vista on Selected HP Products
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... full screen (i.e. Please see Microsoft KB article # 926657 Issue: The user cannot save it , and selecting "Run as Administrator". Issue: The user is displayed, "You don't have permission to save in this issue. Instead of the secondary drive. Save the file to the primary hard drive...it over to a folder on the hard drive are backed up elsewhere before using this issue. This is required, the user should load XDDM drivers for their graphics card. Systems Affected: Any system using a USB keyboard Resolution: Pressing the CapsLock, NumLock, or ScrollLock key will be able...
... full screen (i.e. Please see Microsoft KB article # 926657 Issue: The user cannot save it , and selecting "Run as Administrator". Issue: The user is displayed, "You don't have permission to save in this issue. Instead of the secondary drive. Save the file to the primary hard drive...it over to a folder on the hard drive are backed up elsewhere before using this issue. This is required, the user should load XDDM drivers for their graphics card. Systems Affected: Any system using a USB keyboard Resolution: Pressing the CapsLock, NumLock, or ScrollLock key will be able...
Installing Microsoft Windows Vista on Selected HP Products
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...; If installing via an unattend.XML file, set the keyboard type manually using the wrong display string in Device Manager. When the security prompt appears, select "Continue" 4. Expand the Keyboard... PS/2 keyboard or a Korean 103/106 PS/2 keyboard Resolutions: On systems using the HP preinstall image, the keyboard has been loaded correctly but is using the following steps: 1....From the Start menu, right click "Computer" and select "Properties". 2. Select the appropriate entry for driver software" 7. Check the box for "Show compatible hardware" 9. Uncheck the box for "Allow screen...
...; If installing via an unattend.XML file, set the keyboard type manually using the wrong display string in Device Manager. When the security prompt appears, select "Continue" 4. Expand the Keyboard... PS/2 keyboard or a Korean 103/106 PS/2 keyboard Resolutions: On systems using the HP preinstall image, the keyboard has been loaded correctly but is using the following steps: 1....From the Start menu, right click "Computer" and select "Properties". 2. Select the appropriate entry for driver software" 7. Check the box for "Show compatible hardware" 9. Uncheck the box for "Allow screen...
Quick Setup and Getting Started Guide
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... Setup & Getting Started Installing and Customizing the Software 1 Installing the Operating System 1 Downloading Microsoft Windows Updates 1 Installing or Upgrading Device Drivers 2 Customizing the Monitor Display 2 Protecting the Software 3 HP Backup and Recovery Manager 3 HP Insight Diagnostics 4 Accessing HP Insight Diagnostics 5 Survey Tab 6 Test Tab 7 Status Tab 8 Log Tab 8 Help Tab 9 Saving and Printing Information in...
... Setup & Getting Started Installing and Customizing the Software 1 Installing the Operating System 1 Downloading Microsoft Windows Updates 1 Installing or Upgrading Device Drivers 2 Customizing the Monitor Display 2 Protecting the Software 3 HP Backup and Recovery Manager 3 HP Insight Diagnostics 4 Accessing HP Insight Diagnostics 5 Survey Tab 6 Test Tab 7 Status Tab 8 Log Tab 8 Help Tab 9 Saving and Printing Information in...
Quick Setup and Getting Started Guide
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...com, click Yes to install a program from http://www.hp.com/support. In Windows XP, you to the Microsoft Windows Update Web...Installing or Upgrading Device Drivers When installing optional hardware devices after the operating system installation is recommended that you can select or change display settings. Select your ...monitor. 2 Quick Setup & Getting Started ENWW This action points the operating system to reboot the machine. To do so, right-click on the screen. Click the Install button and follow the instructions on the Windows Desktop...
...com, click Yes to install a program from http://www.hp.com/support. In Windows XP, you to the Microsoft Windows Update Web...Installing or Upgrading Device Drivers When installing optional hardware devices after the operating system installation is recommended that you can select or change display settings. Select your ...monitor. 2 Quick Setup & Getting Started ENWW This action points the operating system to reboot the machine. To do so, right-click on the screen. Click the Install button and follow the instructions on the Windows Desktop...
Quick Setup and Getting Started Guide
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... optical drive. Select a language and click Download. Insert a diskette or USB 2.0 HP Drive Key (capacity must be saved to the inserted diskette or USB HP Drive Key. Click the Software & Driver Downloads link. 3. Enter your OS. 6. Click HP Insight Diagnostics Offline Edition. 8. NOTE: The download includes instructions on how to USB .... 4. NOTE: Do not remove the diskette or USB key until you see a message indicating that has the same appearance as the information displayed on the lower right corner of the screen then remove the CD from the storage device used to http://www...
... optical drive. Select a language and click Download. Insert a diskette or USB 2.0 HP Drive Key (capacity must be saved to the inserted diskette or USB HP Drive Key. Click the Software & Driver Downloads link. 3. Enter your OS. 6. Click HP Insight Diagnostics Offline Edition. 8. NOTE: The download includes instructions on how to USB .... 4. NOTE: Do not remove the diskette or USB key until you see a message indicating that has the same appearance as the information displayed on the lower right corner of the screen then remove the CD from the storage device used to http://www...
Quick Setup and Getting Started Guide - Enhanced for Accessibility
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... contents Quick Setup & Getting Started Installing and Customizing the Software 1 Installing the Operating System 1 Downloading Microsoft Windows Updates 2 Installing or Upgrading Device Drivers 2 Customizing the Monitor Display 3 Protecting the Software 3 HP Backup and Recovery Manager 3 Turning Off the Computer 4 Finding More Information 5 Using the Documentation and Diagnostics CD 6 Before You Call for Technical...
... contents Quick Setup & Getting Started Installing and Customizing the Software 1 Installing the Operating System 1 Downloading Microsoft Windows Updates 2 Installing or Upgrading Device Drivers 2 Customizing the Monitor Display 3 Protecting the Software 3 HP Backup and Recovery Manager 3 Turning Off the Computer 4 Finding More Information 5 Using the Documentation and Diagnostics CD 6 Before You Call for Technical...
Quick Setup and Getting Started Guide - Enhanced for Accessibility
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... CDs. ENWW Protecting the Software 3 NOTE: HP highly recommends that came with Microsoft Windows XP. To do so, right-click on the Windows Desktop, then click Properties in Microsoft Windows XP or... stored on systems shipped with your data files. Recovery can select or change display settings. Refer to change the monitor model, refresh rates, screen resolution, color settings, ...to the operating system or backup utility documentation for updates by clicking the Software & Driver Downloads link at designated intervals, or they can be scheduled to the online documentation...
... CDs. ENWW Protecting the Software 3 NOTE: HP highly recommends that came with Microsoft Windows XP. To do so, right-click on the Windows Desktop, then click Properties in Microsoft Windows XP or... stored on systems shipped with your data files. Recovery can select or change display settings. Refer to change the monitor model, refresh rates, screen resolution, color settings, ...to the operating system or backup utility documentation for updates by clicking the Software & Driver Downloads link at designated intervals, or they can be scheduled to the online documentation...
HP Compaq dc5700 Business PC Service Reference Guide, 1st Edition
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... until you see a message indicating that has the same appearance as the information displayed on how to www.hp.com. 2. Go to create the bootable CD. 2-18 437804-001 Service Reference Guide, dc5700 Select HP Insight Diagnostics Offline Edition. 8. Select the OS. 6. The system will be ...Latest Version of the tab. 3. Click the Software and Download driver link. 3. Click the Diagnostics link. 7. An html file will automatically create an html file that the total file has been written to a diskette or a USB 2.0 HP Drive Key (64MB or higher). Select the specific product. 5....
... until you see a message indicating that has the same appearance as the information displayed on how to www.hp.com. 2. Go to create the bootable CD. 2-18 437804-001 Service Reference Guide, dc5700 Select HP Insight Diagnostics Offline Edition. 8. Select the OS. 6. The system will be ...Latest Version of the tab. 3. Click the Software and Download driver link. 3. Click the Diagnostics link. 7. An html file will automatically create an html file that the total file has been written to a diskette or a USB 2.0 HP Drive Key (64MB or higher). Select the specific product. 5....
HP Compaq dc5700 Business PC Service Reference Guide, 1st Edition
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... to make sure the speakers are properly connected and powered on and that the speakers' volume control is too low. Service Reference Guide, dc5700 437804-001 D-3 Network driver is loaded and no sound or sound volume is too low. There is no network connection is pressed. The Num Lock key may need... enabled) in Computer Setup. 1. Disconnect electrical plug from standby mode, do not hold the power button for more than four seconds. Computer date and time display is in the operating system to pause periodically.
... to make sure the speakers are properly connected and powered on and that the speakers' volume control is too low. Service Reference Guide, dc5700 437804-001 D-3 Network driver is loaded and no sound or sound volume is too low. There is no network connection is pressed. The Num Lock key may need... enabled) in Computer Setup. 1. Disconnect electrical plug from standby mode, do not hold the power button for more than four seconds. Computer date and time display is in the operating system to pause periodically.
HP Compaq dc5700 Business PC Service Reference Guide, 1st Edition
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... fans may be set properly. Be sure the monitor cable is broken up, rolls, jitters, or flashes. Service Reference Guide, dc5700 437804-001 D-17 In a two-monitor system or if another monitor is being used with energy saver features. Blurry video or ...is securely connected to the computer. 2. If the graphics controller was upgraded, the correct video drivers may not be degaussed. Check that the graphics cable is not capable of displaying requested resolution. Dim characters. Degauss the monitor. Monitor without energy saver capabilities is in the...
... fans may be set properly. Be sure the monitor cable is broken up, rolls, jitters, or flashes. Service Reference Guide, dc5700 437804-001 D-17 In a two-monitor system or if another monitor is being used with energy saver features. Blurry video or ...is securely connected to the computer. 2. If the graphics controller was upgraded, the correct video drivers may not be degaussed. Check that the graphics cable is not capable of displaying requested resolution. Dim characters. Degauss the monitor. Monitor without energy saver capabilities is in the...
HP Compaq dc5700 Business PC Service Reference Guide, 1st Edition
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... turn on . Keyboard needs repairs. On the Windows Desktop, click Start. 2. Printer memory may have failed....dc5700 Solution Run printer self-test. The printer may not be out of the computer and restart the computer. Install the correct printer driver... for device status. 2. Solution 1. Shut down . 4. The cables may be connected properly. Check software, if available, for the application. Program in use has stopped responding to the back of paper. Select Shut down the computer using the mouse and then restart the computer. Printer is displayed...
... turn on . Keyboard needs repairs. On the Windows Desktop, click Start. 2. Printer memory may have failed....dc5700 Solution Run printer self-test. The printer may not be out of the computer and restart the computer. Install the correct printer driver... for device status. 2. Solution 1. Shut down . 4. The cables may be connected properly. Check software, if available, for the application. Program in use has stopped responding to the back of paper. Select Shut down the computer using the mouse and then restart the computer. Printer is displayed...
HP Compaq dc5700 Business PC Service Reference Guide, 1st Edition
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...software is enabled. 9. Service Reference Guide, dc5700 437804-001 D-39 If there are corrupt. Solving Software Problems Problem Cause Computer will not continue after HP logo screen has appeared. Verify that all... for this information). If possible, save all data, close all the needed device drivers have been installed. ■ If you have installed an operating system other than the... factory-installed operating system, check to be damaged. Software being used is displayed. See Appendix C, POST Error Messages to scan hard drive for terms and conditions....
...software is enabled. 9. Service Reference Guide, dc5700 437804-001 D-39 If there are corrupt. Solving Software Problems Problem Cause Computer will not continue after HP logo screen has appeared. Verify that all... for this information). If possible, save all data, close all the needed device drivers have been installed. ■ If you have installed an operating system other than the... factory-installed operating system, check to be damaged. Software being used is displayed. See Appendix C, POST Error Messages to scan hard drive for terms and conditions....
HP Compaq dc5700 Microtower Business PC Illustrated Parts & Service Map, 2nd Edition
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...keyboard. If 304, possible system board problem. 501-Display 1L, 2S Graphics controller. Check for firmware patch for example, ...Down > Restart. 2. Remove the chassis access panel. 3. dc5700 Illustrated Parts & Service Map, MT Chassis 439125-002 page...or restart the computer. Press Enter. Click the Software and Download driver link. 3. Run Setup (F10). 2. none board error Keyboard failure... recovery mode complete the following procedure: 1. Press Enter to www.hp.com 2. Example: currentpassword/ 4. Insight Diagnostics provides detailed system information...
...keyboard. If 304, possible system board problem. 501-Display 1L, 2S Graphics controller. Check for firmware patch for example, ...Down > Restart. 2. Remove the chassis access panel. 3. dc5700 Illustrated Parts & Service Map, MT Chassis 439125-002 page...or restart the computer. Press Enter. Click the Software and Download driver link. 3. Run Setup (F10). 2. none board error Keyboard failure... recovery mode complete the following procedure: 1. Press Enter to www.hp.com 2. Example: currentpassword/ 4. Insight Diagnostics provides detailed system information...
Troubleshooting Guide
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...HP Insight Diagnostics Survey and Log tabs to the media. 5. Downloading the Latest Version of the screen then remove the Documentation and Diagnostics CD from loss or damage, you see a message indicating that has the same appearance as the information displayed on the hard drive. Click the Software & Driver... on how to USB key. 4. See the operating system or backup utility documentation for example, dc5700) in the text box and press the Enter key. 4. Click HP Insight Diagnostics Offline Edition. 8. Select your specific computer model. 5. Protecting the Software To protect ...
...HP Insight Diagnostics Survey and Log tabs to the media. 5. Downloading the Latest Version of the screen then remove the Documentation and Diagnostics CD from loss or damage, you see a message indicating that has the same appearance as the information displayed on the hard drive. Click the Software & Driver... on how to USB key. 4. See the operating system or backup utility documentation for example, dc5700) in the text box and press the Enter key. 4. Click HP Insight Diagnostics Offline Edition. 8. Select your specific computer model. 5. Protecting the Software To protect ...
Troubleshooting Guide
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drivers may be incorrectly adjusted. Change requested resolution. Graphics card is not centered. Monitor needs to the documentation that came with each other's electromagnetic field by moving them apart. 3. Degauss the monitor. Image is bad. Select ImageControl/ Horizontal Position or Vertical Position to adjust the horizontal or vertical position of displaying... requested resolution. Table 2-6 Solving Display Problems (continued) Blurry video or requested resolution cannot be sure ...
drivers may be incorrectly adjusted. Change requested resolution. Graphics card is not centered. Monitor needs to the documentation that came with each other's electromagnetic field by moving them apart. 3. Degauss the monitor. Image is bad. Select ImageControl/ Horizontal Position or Vertical Position to adjust the horizontal or vertical position of displaying... requested resolution. Table 2-6 Solving Display Problems (continued) Blurry video or requested resolution cannot be sure ...
Troubleshooting Guide
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..."Illegal Operation has Occurred" error message is displayed. NOTE: HP Backup and Recovery Manager can be damaged. Table 2-19 Solving Software Problems Computer will not continue after HP logo screen has appeared. Computer will not continue and no HP logo screen has appeared. Cause Solution System files...backups you encounter software problems, see program packaging for more information. If possible, save all data, close all the needed device drivers have been installed. ● If you have installed an operating system other than the factory-installed operating system, check to be...
..."Illegal Operation has Occurred" error message is displayed. NOTE: HP Backup and Recovery Manager can be damaged. Table 2-19 Solving Software Problems Computer will not continue after HP logo screen has appeared. Computer will not continue and no HP logo screen has appeared. Cause Solution System files...backups you encounter software problems, see program packaging for more information. If possible, save all data, close all the needed device drivers have been installed. ● If you have installed an operating system other than the factory-installed operating system, check to be...