Testing on HP Business Desktop PCs
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... Hardware Evaluation Test Development designs tests to help ensure that each test procedure criteria is shared by any workgroup. PCI/PCI-X/AGP/PCI Express Graphics subsystems - Network Interface Cards and modems - Rigorous database rules help improve manufacturing volume production. • ...Development. Test Tool Development An essential element of the HP test process is optimized for each component used during product development. Two such areas of concentration are executed on business desktop products. Software Image Development architects image databases, processes,...
... Hardware Evaluation Test Development designs tests to help ensure that each test procedure criteria is shared by any workgroup. PCI/PCI-X/AGP/PCI Express Graphics subsystems - Network Interface Cards and modems - Rigorous database rules help improve manufacturing volume production. • ...Development. Test Tool Development An essential element of the HP test process is optimized for each component used during product development. Two such areas of concentration are executed on business desktop products. Software Image Development architects image databases, processes,...
Testing on HP Business Desktop PCs
Page 4
...This helps ensure that the system will operate normally while running stress level testing. Types of Testing HP executes a vast array of testing on Business Desktop PCs to incorporation into the database. Multiple engineering teams conduct various types of different software downloads,...memory bus, system clocks, USB (universal serial bus), SATA, and PCI / PCI Express buses. • Voltage Integrity Testing-This helps ensure that voltage regulators on the system board and in the power supply remain within HP Business Desktop specifications while running a variety of applications.
...This helps ensure that the system will operate normally while running stress level testing. Types of Testing HP executes a vast array of testing on Business Desktop PCs to incorporation into the database. Multiple engineering teams conduct various types of different software downloads,...memory bus, system clocks, USB (universal serial bus), SATA, and PCI / PCI Express buses. • Voltage Integrity Testing-This helps ensure that voltage regulators on the system board and in the power supply remain within HP Business Desktop specifications while running a variety of applications.
Hardware Reference Guide - dc5700 MT
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... cards inserted into the SDVO (Serial Digital Video Output) connector on the system board has the physical appearance of conventional PCI Express cards or reversed-layout ADD2 cards. Remove all removable media, such as diskettes or compact discs, from the power outlet...Hardware Upgrades ENWW Figure 2-7 Expansion Slot Locations Item 1 2 3 4 Description PCI expansion slot PCI expansion slot PCI Express x1 expansion slot ADD2/SDVO expansion slot NOTE The dc5700 platform only supports the use of a PCI Express x16 connector; ADD2 cards are used to give multi-monitor capabilities to 17....
... cards inserted into the SDVO (Serial Digital Video Output) connector on the system board has the physical appearance of conventional PCI Express cards or reversed-layout ADD2 cards. Remove all removable media, such as diskettes or compact discs, from the power outlet...Hardware Upgrades ENWW Figure 2-7 Expansion Slot Locations Item 1 2 3 4 Description PCI expansion slot PCI expansion slot PCI Express x1 expansion slot ADD2/SDVO expansion slot NOTE The dc5700 platform only supports the use of a PCI Express x16 connector; ADD2 cards are used to give multi-monitor capabilities to 17....
Hardware Reference Guide - dc5700 MT
Page 51
... microphone connector 2 monitor connector 3 mouse connector 3 special functions 6 N network connector 3 O optical drive defined 2 cleaning 44 installing 26 precautions 44 removing 24 P parallel connector 3 PCI card 16, 19 PCI Express card 16 power supply 33 product ID location 6 R rear panel components 3 removing ADD2/SDVO card 19 battery 35 computer access panel 8 diskette drive 24...
... microphone connector 2 monitor connector 3 mouse connector 3 special functions 6 N network connector 3 O optical drive defined 2 cleaning 44 installing 26 precautions 44 removing 24 P parallel connector 3 PCI card 16, 19 PCI Express card 16 power supply 33 product ID location 6 R rear panel components 3 removing ADD2/SDVO card 19 battery 35 computer access panel 8 diskette drive 24...
HP Compaq dc5700 Business PC Service Reference Guide, 1st Edition
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... from waking from being used by the operating system and reduces the power used by 2-sec. Service Reference Guide, dc5700 437804-001 2-13 Inserting a PCI or PCI Express video card automatically disables Integrated Video. Device Options Allows you to set the S5 Wake on the computer during the ...same time (available on some models only). ✎ After Integrated Video is on . • If a network connection is installed. When PCI Express video is enabled and changes saved, a new menu item appears under Advanced to allow you to select the primary VGA controller video device. ...
... from waking from being used by the operating system and reduces the power used by 2-sec. Service Reference Guide, dc5700 437804-001 2-13 Inserting a PCI or PCI Express video card automatically disables Integrated Video. Device Options Allows you to set the S5 Wake on the computer during the ...same time (available on some models only). ✎ After Integrated Video is on . • If a network connection is installed. When PCI Express video is enabled and changes saved, a new menu item appears under Advanced to allow you to select the primary VGA controller video device. ...
HP Compaq dc5700 Business PC Service Reference Guide, 1st Edition
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... card or expansion slot cover for proper cooling of the chassis to scrape the card against the other components. 5. Service Reference Guide, dc5700 437804-001 6-13 If removing a PCI Express x16 card, pull the retention arm on the back of the expansion socket away from the card and carefully rock the card back...
... card or expansion slot cover for proper cooling of the chassis to scrape the card against the other components. 5. Service Reference Guide, dc5700 437804-001 6-13 If removing a PCI Express x16 card, pull the retention arm on the back of the expansion socket away from the card and carefully rock the card back...
HP Compaq dc5700 Business PC Service Reference Guide, 1st Edition
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... the optical drive retainer to the top of the chassis, then lift the board from the syringe supplied in the spares kit. Remove all PCI and PCI Express expansion boards (Section 7.9). 4. Remove the power supply (Section 7.10). 10. Remove the system board retaining screws 1 , slide the board...they do not interfere with the rotation of the drive cage or power supply. Remove all memory modules (Section 7.8). 8. Service Reference Guide, dc5700 437804-001 7-31 After the alcohol has evaporated, apply thermal grease to its upright position. 7. Small Form Factor (SFF) Chassis 7.18 ...
... the optical drive retainer to the top of the chassis, then lift the board from the syringe supplied in the spares kit. Remove all PCI and PCI Express expansion boards (Section 7.9). 4. Remove the power supply (Section 7.10). 10. Remove the system board retaining screws 1 , slide the board...they do not interfere with the rotation of the drive cage or power supply. Remove all memory modules (Section 7.8). 8. Service Reference Guide, dc5700 437804-001 7-31 After the alcohol has evaporated, apply thermal grease to its upright position. 7. Small Form Factor (SFF) Chassis 7.18 ...
HP Compaq dc5700 Business PC Service Reference Guide, 1st Edition
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Connector Pin Assignments PCI Express x1, x4, x8, and x16 PCI Express Connector Pin A Pin Signal 1 PRSNT1# 2 +12V 3 +12V 4 GND 5 JTAG2 26 PERn(2) 27 GND 28 GND 29 PERp3 30 PERn3 Pin Signal 6 JTAG3 7 JTAG4 8...79 GND 80 PERp15 81 PERn15 82 GND Pin B information is on the next page Notes: x1 PCI Express uses pins 1-18 x4 PCI Express uses pins 1-32 x8 PCI Express uses pins 1-49 x16 PCI Express uses pins 1-8 Pin Signal 16 PERp0 17 PERn0 18 GND 19 RSVD 20 GND 41 GND 42 GND... 47 PERp7 48 PERn7 49 GND 50 RSVD 71 GND 72 PERp13 73 PERn13 74 GND 75 GND Service Reference Guide, dc5700 437804-001 A-7
Connector Pin Assignments PCI Express x1, x4, x8, and x16 PCI Express Connector Pin A Pin Signal 1 PRSNT1# 2 +12V 3 +12V 4 GND 5 JTAG2 26 PERn(2) 27 GND 28 GND 29 PERp3 30 PERn3 Pin Signal 6 JTAG3 7 JTAG4 8...79 GND 80 PERp15 81 PERn15 82 GND Pin B information is on the next page Notes: x1 PCI Express uses pins 1-18 x4 PCI Express uses pins 1-32 x8 PCI Express uses pins 1-49 x16 PCI Express uses pins 1-8 Pin Signal 16 PERp0 17 PERn0 18 GND 19 RSVD 20 GND 41 GND 42 GND... 47 PERp7 48 PERn7 49 GND 50 RSVD 71 GND 72 PERp13 73 PERn13 74 GND 75 GND Service Reference Guide, dc5700 437804-001 A-7
HP Compaq dc5700 Business PC Service Reference Guide, 1st Edition
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Connector Pin Assignments PCI Express x1, x4, x8, and x16 PCI Express Connector Pin B Pin Signal Pin Signal 1 +12V 2 +12V 3 RSVD 4 GND 5 SMCLK 6 SMDAT 7 GND 8 +3.3v 9 JTAG1 10 3.3vAux 26 GND 27 PETp3 28 ...60 GND 76 GND 77 GND 78 PETp15 79 PETn15 80 GND 81 PRSNT2# 82 RSVD Notes: x1 PCI Express uses pins 1-18 x4 PCI Express uses pins 1-32 x8 PCI Express uses pins 1-49 x16 PCI Express uses pins 1-82 Pin Signal 11 WAKE# 12 RSVD 13 GND 14 PETp0 15 PETn0 36 GND 37...47 GND 48 PRSNT2# 49 GND 50 PETp8 71 PETn13 72 GND 73 GND 74 PETp14 75 PETn14 A-8 437804-001 Service Reference Guide, dc5700
Connector Pin Assignments PCI Express x1, x4, x8, and x16 PCI Express Connector Pin B Pin Signal Pin Signal 1 +12V 2 +12V 3 RSVD 4 GND 5 SMCLK 6 SMDAT 7 GND 8 +3.3v 9 JTAG1 10 3.3vAux 26 GND 27 PETp3 28 ...60 GND 76 GND 77 GND 78 PETp15 79 PETn15 80 GND 81 PRSNT2# 82 RSVD Notes: x1 PCI Express uses pins 1-18 x4 PCI Express uses pins 1-32 x8 PCI Express uses pins 1-49 x16 PCI Express uses pins 1-82 Pin Signal 11 WAKE# 12 RSVD 13 GND 14 PETp0 15 PETn0 36 GND 37...47 GND 48 PRSNT2# 49 GND 50 PETp8 71 PETn13 72 GND 73 GND 74 PETp14 75 PETn14 A-8 437804-001 Service Reference Guide, dc5700
HP Compaq dc5700 Business PC Service Reference Guide, 1st Edition
Page 157
... (Serial Digital Video Output) connector on the system board has the physical appearance of conventional PCI Express cards or reversed-layout ADD2 cards. The platform only supports the use of a PCI Express x16 connector; Clear CMOS. 3. Enter Computer Setup and reset the IRQ in Advanced > ...Action Reconnect or replace front USB harness. Reconfigure card resources and/or run Computer Setup or Windows utilities. Service Reference Guide, dc5700 437804-001 C-5 Both external and internal serial ports are assigned to COM1. 1152-Serial Port B Address Conflict Detected Both external...
... (Serial Digital Video Output) connector on the system board has the physical appearance of conventional PCI Express cards or reversed-layout ADD2 cards. The platform only supports the use of a PCI Express x16 connector; Clear CMOS. 3. Enter Computer Setup and reset the IRQ in Advanced > ...Action Reconnect or replace front USB harness. Reconfigure card resources and/or run Computer Setup or Windows utilities. Service Reference Guide, dc5700 437804-001 C-5 Both external and internal serial ports are assigned to COM1. 1152-Serial Port B Address Conflict Detected Both external...
HP Compaq dc5700 Business PC Service Reference Guide, 1st Edition
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... models only) and a single monitor, the monitor must be the default VGA source in again. If the system remains in Computer Setup. Service Reference Guide, dc5700 437804-001 D-1 If it in Computer Setup. The flashing lights are disabled and if the monitor is connected into the monitor connector on the source... the factory-installed operating system, check to be sure that it is supported on the system. ■ If the system has multiple video sources (embedded, PCI, or PCI-Express adapters) installed (embedded video on the keyboard or pressing the power button.
... models only) and a single monitor, the monitor must be the default VGA source in again. If the system remains in Computer Setup. Service Reference Guide, dc5700 437804-001 D-1 If it in Computer Setup. The flashing lights are disabled and if the monitor is connected into the monitor connector on the source... the factory-installed operating system, check to be sure that it is supported on the system. ■ If the system has multiple video sources (embedded, PCI, or PCI-Express adapters) installed (embedded video on the keyboard or pressing the power button.
HP Compaq dc5700 Business PC Service Reference Guide, 1st Edition
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... isolate the faulty module. 3. Replace the system board. Replace the graphics card. 3. D-16 437804-001 Service Reference Guide, dc5700 Replace DIMMs one at a time to reset the resolution. Beeps continue for five iterations after which the LED flashes will continue until...: 1. For systems with HP memory. 4. Reseat the graphics card. Pre-video graphics error. ADD2 cards are not compatible with integrated graphics, replace the system board. Power on the system. 2. Beeps continue for five iterations after installing a PCI Express graphics card. Blank screen ...
... isolate the faulty module. 3. Replace the system board. Replace the graphics card. 3. D-16 437804-001 Service Reference Guide, dc5700 Replace DIMMs one at a time to reset the resolution. Beeps continue for five iterations after which the LED flashes will continue until...: 1. For systems with HP memory. 4. Reseat the graphics card. Pre-video graphics error. ADD2 cards are not compatible with integrated graphics, replace the system board. Power on the system. 2. Beeps continue for five iterations after installing a PCI Express graphics card. Blank screen ...
HP Compaq dc5700 Business PC Service Reference Guide, 1st Edition
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... Component BAT Battery socket/Battery CR1 LED - 5V_Aux (on most but not all HP system and riser boards. J35 J37 J38 J39 J40 PCI Express slots Primary SCSI connector Secondary SCSI connector Stacked parallel/SCSI connector AGP slot J41 x16 PCI Express slot for graphics J50 First parallel port J51 Second parallel port J52 Double... J55 Parallel port over dual VGA ports J65 DVI connector J66 Keyboard connector, PS/2 (Closest to power supply) J67 Mouse connector, PS/2 Service Reference Guide, dc5700 437804-001 E-1
... Component BAT Battery socket/Battery CR1 LED - 5V_Aux (on most but not all HP system and riser boards. J35 J37 J38 J39 J40 PCI Express slots Primary SCSI connector Secondary SCSI connector Stacked parallel/SCSI connector AGP slot J41 x16 PCI Express slot for graphics J50 First parallel port J51 Second parallel port J52 Double... J55 Parallel port over dual VGA ports J65 DVI connector J66 Keyboard connector, PS/2 (Closest to power supply) J67 Mouse connector, PS/2 Service Reference Guide, dc5700 437804-001 E-1
HP Compaq dc5700 Business PC Service Reference Guide, 1st Edition
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... double-stack USB, Top = Port 4, Bottom = Port 3 Triple-stacked audio jack (line in, line out/headphone, microphone) Security board connector - for security card PCI slots on riser card PCI express slots on riser card Clear password header/jumper USB front port choke (1st) USB rear port choke (1st) USB rear port choke (2nd... expansion header SPDIF internal input header SPDIF internal output header Primary IDE connector Secondary IDE/MultiBay connector Header for NEWCARD E-2 437804-001 Service Reference Guide, dc5700
... double-stack USB, Top = Port 4, Bottom = Port 3 Triple-stacked audio jack (line in, line out/headphone, microphone) Security board connector - for security card PCI slots on riser card PCI express slots on riser card Clear password header/jumper USB front port choke (1st) USB rear port choke (1st) USB rear port choke (2nd... expansion header SPDIF internal input header SPDIF internal output header Primary IDE connector Secondary IDE/MultiBay connector Header for NEWCARD E-2 437804-001 Service Reference Guide, dc5700
HP Compaq dc5700 Business PC Service Reference Guide, 1st Edition
Page 212
...POST C-1 to C-12 ESD (electrostatic discharge) materials and equipment 5-4 preventing damage 5-3 Ethernet AUI pin assignments A-2 BNC pin assignments A-1 RJ-45 pin assignments A-2 expansion card MT PCI Express socket removal and replacement 6-13 MT standard socket removal and replacement 6-12 SFF removal and replacement 7-19 expansion card retainer MT removal and replacement 6-11... 6-20 proper handling 5-8 SATA characteristics 4-1 SFF removal and relacement 7-14 hardware, Proactive Change Notification (PCN) 3-8 headphone pin assignments A-3 Index-2 437804-001 Service Reference Guide, dc5700
...POST C-1 to C-12 ESD (electrostatic discharge) materials and equipment 5-4 preventing damage 5-3 Ethernet AUI pin assignments A-2 BNC pin assignments A-1 RJ-45 pin assignments A-2 expansion card MT PCI Express socket removal and replacement 6-13 MT standard socket removal and replacement 6-12 SFF removal and replacement 7-19 expansion card retainer MT removal and replacement 6-11... 6-20 proper handling 5-8 SATA characteristics 4-1 SFF removal and relacement 7-14 hardware, Proactive Change Notification (PCN) 3-8 headphone pin assignments A-3 Index-2 437804-001 Service Reference Guide, dc5700
HP Compaq dc5700 Business PC Service Reference Guide, 1st Edition
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...7-28 HP Backup and Recovery Manager 1-2, 3-2 HP Client Foundation Suite 3-5 HP Client Manager 3-4 HP Client Premium Suite 3-5 HP Insight Diagnostics 2-14 to 2-18 HP OpenView Client Configuration Manager 3-6 HP OpenView PC Management Solution 3-6 HP ProtectTools Security Manager 3-5 HP System ...removal and replacement 6-10 optical drive cable disconnecting 6-16 padlock 6-3 PCI expansion card removal and replacement 6-12 PCI Express expansion card removal and replacement 6-13 power supply removal and replacement 6-...11 overheating, prevention 5-5 Service Reference Guide, dc5700 437804-001 Index-3
...7-28 HP Backup and Recovery Manager 1-2, 3-2 HP Client Foundation Suite 3-5 HP Client Manager 3-4 HP Client Premium Suite 3-5 HP Insight Diagnostics 2-14 to 2-18 HP OpenView Client Configuration Manager 3-6 HP OpenView PC Management Solution 3-6 HP ProtectTools Security Manager 3-5 HP System ...removal and replacement 6-10 optical drive cable disconnecting 6-16 padlock 6-3 PCI expansion card removal and replacement 6-12 PCI Express expansion card removal and replacement 6-13 power supply removal and replacement 6-...11 overheating, prevention 5-5 Service Reference Guide, dc5700 437804-001 Index-3
HP Compaq dc5700 Business PC Service Reference Guide, 1st Edition
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... processor D-31 software D-39 Wake-on 2-8, 3-20 security 3-19 setup 2-8, 3-19, 3-20 PCI expansion card MT removal and replacement 6-12 PCI Express expansion card MT removal and replacement 6-13 PCI Express pin assignments A-7 PCN (Proactive Change Notification) 3-8 POST error messages C-1 to 6-37 MT cable ...hard drive 6-20 MT heatsink 6-28 MT memory 6-10 MT padlock 6-3 MT PCI expansion card 6-12 MT PCI Express expansion card 6-13 MT power supply 6-32 Index-4 437804-001 Service Reference Guide, dc5700 to E-4 reference designators E-1 Remote ROM BIOS Flash 3-9 remote setup 3-3 Remote System...
... processor D-31 software D-39 Wake-on 2-8, 3-20 security 3-19 setup 2-8, 3-19, 3-20 PCI expansion card MT removal and replacement 6-12 PCI Express expansion card MT removal and replacement 6-13 PCI Express pin assignments A-7 PCN (Proactive Change Notification) 3-8 POST error messages C-1 to 6-37 MT cable ...hard drive 6-20 MT heatsink 6-28 MT memory 6-10 MT padlock 6-3 MT PCI expansion card 6-12 MT PCI Express expansion card 6-13 MT power supply 6-32 Index-4 437804-001 Service Reference Guide, dc5700 to E-4 reference designators E-1 Remote ROM BIOS Flash 3-9 remote setup 3-3 Remote System...
Troubleshooting Guide
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... not restart, press the power button to start on power loss is supported on the system. ● If the system has multiple video sources (embedded, PCI, or PCI-Express adapters) installed (embedded video on some models only) and a single monitor, the monitor must disconnect the power cord from the system before opening the...
... not restart, press the power button to start on power loss is supported on the system. ● If the system has multiple video sources (embedded, PCI, or PCI-Express adapters) installed (embedded video on some models only) and a single monitor, the monitor must disconnect the power cord from the system before opening the...
Troubleshooting Guide
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... monitor. See the "Boot Block Emergency Recovery Mode" section of a PCI Express x16 connector; In Windows Vista Control Panel, under Appearance and Personalization, select Adjust screen resolution. 2. Cause Solution The SDVO connector on the system board has the physical appearance of the Desktop Management Guide on the platform's system board. You are using...
... monitor. See the "Boot Block Emergency Recovery Mode" section of a PCI Express x16 connector; In Windows Vista Control Panel, under Appearance and Personalization, select Adjust screen resolution. 2. Cause Solution The SDVO connector on the system board has the physical appearance of the Desktop Management Guide on the platform's system board. You are using...
Troubleshooting Guide
Page 59
...removed since last system startup. Reseat fan cable. 3. Replace diskette drive. 5. The platform only supports the use of conventional PCI Express cards or reversedlayout ADD2 cards. ENWW POST Numeric Codes and Text Messages 53 Reseat chassis, rear chassis, or front Fan not...Clear CMOS. (See Appendix B, Password Security and Resetting CMOS on page 59.) 4. however, the platform does NOT support the use of a PCI Express x16 connector; Run Computer Setup and check the configuration in drive type. 1. Replace chassis, rear chassis, or front chassis fan. 514-CPU ...
...removed since last system startup. Reseat fan cable. 3. Replace diskette drive. 5. The platform only supports the use of conventional PCI Express cards or reversedlayout ADD2 cards. ENWW POST Numeric Codes and Text Messages 53 Reseat chassis, rear chassis, or front Fan not...Clear CMOS. (See Appendix B, Password Security and Resetting CMOS on page 59.) 4. however, the platform does NOT support the use of a PCI Express x16 connector; Run Computer Setup and check the configuration in drive type. 1. Replace chassis, rear chassis, or front chassis fan. 514-CPU ...