Testing on HP Business Desktop PCs
Page 9
... Customer Experience (TCE) is a detailed list of observations made by the responsible HP staff and management team using robust database tools and tracking processes, then HP determines the disposition for each observation. Observations during Testing The result of this exhaustive... test engineers. HP attempts to the end user, customer satisfaction is expected, based on -going Qualifications Testing does not stop after a new Business Desktop product completes initial testing and the new Business Desktop computer is fed back to incorporate product updates including BIOS, module HW ...
... Customer Experience (TCE) is a detailed list of observations made by the responsible HP staff and management team using robust database tools and tracking processes, then HP determines the disposition for each observation. Observations during Testing The result of this exhaustive... test engineers. HP attempts to the end user, customer satisfaction is expected, based on -going Qualifications Testing does not stop after a new Business Desktop product completes initial testing and the new Business Desktop computer is fed back to incorporate product updates including BIOS, module HW ...
Installing Microsoft Windows Vista on Selected HP Products
Page 1
... Vista on Selected HP Products Introduction...2 List of Tested Systems ...2 Install Guide...3 Operating System Requirements for Upgrade 3 Minimum Requirements ...3 Recommended ...3 Recommended Install Order ...3 Check and Upgrade BIOS...3 Update Drivers and Utilities ...4 Check for Application Compatibility 4 Additional Information...4 A Note on Aero Glass ...4 A Note on User Access Control (UAC 4 A Note on Remote Desktop Protocol (RDP 4 A Note...
... Vista on Selected HP Products Introduction...2 List of Tested Systems ...2 Install Guide...3 Operating System Requirements for Upgrade 3 Minimum Requirements ...3 Recommended ...3 Recommended Install Order ...3 Check and Upgrade BIOS...3 Update Drivers and Utilities ...4 Check for Application Compatibility 4 Additional Information...4 A Note on Aero Glass ...4 A Note on User Access Control (UAC 4 A Note on Remote Desktop Protocol (RDP 4 A Note...
Installing Microsoft Windows Vista on Selected HP Products
Page 3
...Windows 2000 Home Basic Clean Install Upgrade Clean Install Clean Install Clean Install Clean Install Windows Vista Editions Home Premium Business Clean Install Upgrade Upgrade Upgrade Upgrade Clean Install Clean Install Upgrade Clean Install Clean Install Clean Install Clean Install ... free space on the HP Web site for your system using Computer Setup (F10). 3. Check for Application Compatibility 5. Download the newer version and follow the instructions to install the new System ROM BIOS. 3 Install or Upgrade Check and Upgrade BIOS 1. Update Drivers and Utilities 3. ...
...Windows 2000 Home Basic Clean Install Upgrade Clean Install Clean Install Clean Install Clean Install Windows Vista Editions Home Premium Business Clean Install Upgrade Upgrade Upgrade Upgrade Clean Install Clean Install Upgrade Clean Install Clean Install Clean Install Clean Install ... free space on the HP Web site for your system using Computer Setup (F10). 3. Check for Application Compatibility 5. Download the newer version and follow the instructions to install the new System ROM BIOS. 3 Install or Upgrade Check and Upgrade BIOS 1. Update Drivers and Utilities 3. ...
Quick Setup and Getting Started Guide
Page 25
... down the power button for RTC battery replacement. Cause Solution RTC (real-time clock) battery may need to use the arrow keys. Check the F10 BIOS settings to make sure the internal system speaker is incorrect. Use the system volume control available in Computer Setup. Computer date and time display is... external speakers are properly connected and powered on if you will lose any unsaved data. Table 1 Solving General Problems (continued) Computer will not respond to update the RTC date and time).
... down the power button for RTC battery replacement. Cause Solution RTC (real-time clock) battery may need to use the arrow keys. Check the F10 BIOS settings to make sure the internal system speaker is incorrect. Use the system volume control available in Computer Setup. Computer date and time display is... external speakers are properly connected and powered on if you will lose any unsaved data. Table 1 Solving General Problems (continued) Computer will not respond to update the RTC date and time).
Desktop Management Guide
Page 10
...a hard drive ● Deploying a software image on one or more new PCs ● Remotely updating the system BIOS in flash ROM (Remote ROM Flash on page 14) ● Configuring the system BIOS settings To initiate Remote System Installation, press F12 when the F12 = Network Service Boot message appears in... the lower-right corner of the HP logo screen when the computer is a BIOS configuration setting that can be changed to always ...
...a hard drive ● Deploying a software image on one or more new PCs ● Remotely updating the system BIOS in flash ROM (Remote ROM Flash on page 14) ● Configuring the system BIOS settings To initiate Remote System Installation, press F12 when the F12 = Network Service Boot message appears in... the lower-right corner of the HP logo screen when the computer is a BIOS configuration setting that can be changed to always ...
Desktop Management Guide
Page 11
... HP business computers seamlessly integrate into your business agile. The IT administrator can request in-depth client inventory, receive health status information, and manage system BIOS settings by writing simple scripts and integrating those scripts to the management solution of their choice. ENWW HP Client Management Interface 5 HP CMI is important to achieve integration. 4 Software Updating and...
... HP business computers seamlessly integrate into your business agile. The IT administrator can request in-depth client inventory, receive health status information, and manage system BIOS settings by writing simple scripts and integrating those scripts to the management solution of their choice. ENWW HP Client Management Interface 5 HP CMI is important to achieve integration. 4 Software Updating and...
Desktop Management Guide
Page 12
... to fix problems before they occur ● Automatically acquire and install drivers and BIOS updates without TPM measurements of device drivers and BIOS updates for your networked HP business PCs. SSM then automatically updates any down-revision system software on any or all supported HP business desktop, notebook, and workstation models. You can : ● Request in-depth client inventory information...
... to fix problems before they occur ● Automatically acquire and install drivers and BIOS updates without TPM measurements of device drivers and BIOS updates for your networked HP business PCs. SSM then automatically updates any down-revision system software on any or all supported HP business desktop, notebook, and workstation models. You can : ● Request in-depth client inventory information...
Desktop Management Guide
Page 14
... Configuration Manager is a policy-based solution that is a free product for managing HP desktops, notebooks and workstations, providing hardware and software inventory, remote control, HP alert monitoring, HP BIOS and driver updates, integration with HP Protect Tools and add-on HP Client Premium Suite, visit http://www.hp.com/go /easydeploy. ● Altiris Local Recovery Pro ● Altiris AuditExpress...
... Configuration Manager is a policy-based solution that is a free product for managing HP desktops, notebooks and workstations, providing hardware and software inventory, remote control, HP alert monitoring, HP BIOS and driver updates, integration with HP Protect Tools and add-on HP Client Premium Suite, visit http://www.hp.com/go /easydeploy. ● Altiris Local Recovery Pro ● Altiris AuditExpress...
Desktop Management Guide
Page 17
... See support and troubleshooting information, enter the model number of firmware updates ◦ LAN Controller-enable/disable integrated network controller ENWW Intel vPro...9702; ME Platform State Control-enable/disable management engine ◦ ME Firmware Local Update-local enable/disable management of the computer, and press Enter. Intel vPro features include...are in Microsoft Windows, click Start > Shut Down > Restart. 2. For HP-specific information on /off, cycle power ● Remote diagnosis and repair ◦...hp.com/ support. This hot-key enters the Intel Management Engine...
... See support and troubleshooting information, enter the model number of firmware updates ◦ LAN Controller-enable/disable integrated network controller ENWW Intel vPro...9702; ME Platform State Control-enable/disable management engine ◦ ME Firmware Local Update-local enable/disable management of the computer, and press Enter. Intel vPro features include...are in Microsoft Windows, click Start > Shut Down > Restart. 2. For HP-specific information on /off, cycle power ● Remote diagnosis and repair ◦...hp.com/ support. This hot-key enters the Intel Management Engine...
Desktop Management Guide
Page 20
... remote ROM flash on systems that have Windows Vista BitLocker enabled and are using TPM measurements to safely upgrade the BIOS on remote HP computers directly from the centralized network management console. For more PCs simultaneously. HPQFlash The HPQFlash utility is important to ...ssm. This is used to flash the system BIOS. Enabling the system administrator to perform this task remotely on HPQFlash, visit http://www.hp.com/support/files and enter the model number of individual PCs from being unintentionally updated or overwritten. Disable BitLocker via Group Policy in...
... remote ROM flash on systems that have Windows Vista BitLocker enabled and are using TPM measurements to safely upgrade the BIOS on remote HP computers directly from the centralized network management console. For more PCs simultaneously. HPQFlash The HPQFlash utility is important to ...ssm. This is used to flash the system BIOS. Enabling the system administrator to perform this task remotely on HPQFlash, visit http://www.hp.com/support/files and enter the model number of individual PCs from being unintentionally updated or overwritten. Disable BitLocker via Group Policy in...
Desktop Management Guide
Page 42
... 2 Remote System Installation 4 updating and management tools 5 Subscriber's Choice 12 surge-tolerant power supply 34 System Software Manager 6 T temperature, internal computer 34 thermal sensor 34 U unlocking Smart Cover Lock 32 USB flash media device, bootable 17, 19 W Web sites BIOS download 14 Fingerprint Identification Technology 33 HP Client Foundation Suite 8 HP Client Foundation Suite...
... 2 Remote System Installation 4 updating and management tools 5 Subscriber's Choice 12 surge-tolerant power supply 34 System Software Manager 6 T temperature, internal computer 34 thermal sensor 34 U unlocking Smart Cover Lock 32 USB flash media device, bootable 17, 19 W Web sites BIOS download 14 Fingerprint Identification Technology 33 HP Client Foundation Suite 8 HP Client Foundation Suite...
HP Compaq dc5700 Business PC Service Reference Guide, 1st Edition
Page 31
... order is usually used for managing and updating software on one or more new PCs. ■ Remotely updating the system BIOS in -depth client inventory, receive health status information, and manage system BIOS settings by initiating the Preboot Execution Environment (PXE). Service Reference Guide, dc5700 437804-001 3-3 Using HP CMI, systems management tools and applications can...
... order is usually used for managing and updating software on one or more new PCs. ■ Remotely updating the system BIOS in -depth client inventory, receive health status information, and manage system BIOS settings by initiating the Preboot Execution Environment (PXE). Service Reference Guide, dc5700 437804-001 3-3 Using HP CMI, systems management tools and applications can...
HP Compaq dc5700 Business PC Service Reference Guide, 1st Edition
Page 32
... drivers and BIOS updates without visiting each machine. 3.3.2 HP System Software Manager HP System Software ...BIOS settings - Desktop Management When HP Client Management Interface is a free utility that automates remote deployment of device drivers and BIOS updates for networked HP business...base of HP client systems ■ Active Chat-connect to HP customer support...hp.com/go/ssm. 3.3.3 HP Client Manager HP Client Manager, developed with Altiris, is integrated into HP Client Manager and enables central tracking, monitoring, and management of the hardware aspects of HP client systems. Use HP...
... drivers and BIOS updates without visiting each machine. 3.3.2 HP System Software Manager HP System Software ...BIOS settings - Desktop Management When HP Client Management Interface is a free utility that automates remote deployment of device drivers and BIOS updates for networked HP business...base of HP client systems ■ Active Chat-connect to HP customer support...hp.com/go/ssm. 3.3.3 HP Client Manager HP Client Manager, developed with Altiris, is integrated into HP Client Manager and enables central tracking, monitoring, and management of the hardware aspects of HP client systems. Use HP...
HP Compaq dc5700 Business PC Service Reference Guide, 1st Edition
Page 34
...basic hardware management of HP desktops and notebooks, and software and hardware management for HP Thin Clients. By ...business operations is reliable and secure. For more information about the HP Client Foundation Suite, visit http://www.hp.com/go/easydeploy. 3.3.7 HP OpenView Client Configuration Manager HP...HP alert monitoring ❏ HP hardware driver and BIOS updates ❏ Integration with HP ProtectTools ❏ Free add-on HP OpenView PC Configuration Management Solution, visit http://h20229.www2.hp.com/solutions/ascm/index.html. 3-6 437804-001 Service Reference Guide, dc5700...
...basic hardware management of HP desktops and notebooks, and software and hardware management for HP Thin Clients. By ...business operations is reliable and secure. For more information about the HP Client Foundation Suite, visit http://www.hp.com/go/easydeploy. 3.3.7 HP OpenView Client Configuration Manager HP...HP alert monitoring ❏ HP hardware driver and BIOS updates ❏ Integration with HP ProtectTools ❏ Free add-on HP OpenView PC Configuration Management Solution, visit http://h20229.www2.hp.com/solutions/ascm/index.html. 3-6 437804-001 Service Reference Guide, dc5700...
HP Compaq dc5700 Business PC Service Reference Guide, 1st Edition
Page 36
...Desktop Management This hot-key enters the Intel Management Engine BIOS Execution (ME Bx) setup utility. The default password is admin.) In order to remotely manage AMT systems, the administrator must use a remote console that this feature, open a browser from suppliers such as HP..., visit http://h30046.www3.hp.com/subhub.php. 3-8 437804-001 Service Reference Guide, dc5700 This utility allows the user...enable/disable management engine ❏ ME Firmware Local Update-local enable/disable management of firmware updates ❏ LAN Controller-enable/disable integrated network controller...
...Desktop Management This hot-key enters the Intel Management Engine BIOS Execution (ME Bx) setup utility. The default password is admin.) In order to remotely manage AMT systems, the administrator must use a remote console that this feature, open a browser from suppliers such as HP..., visit http://h30046.www3.hp.com/subhub.php. 3-8 437804-001 Service Reference Guide, dc5700 This utility allows the user...enable/disable management engine ❏ ME Firmware Local Update-local enable/disable management of firmware updates ❏ LAN Controller-enable/disable integrated network controller...
HP Compaq dc5700 Business PC Service Reference Guide, 1st Edition
Page 37
...computers results in a consistent deployment of Remote ROM Flash. CAUTION: For maximum ROM protection, be shipping on HP business desktops, notebooks, or workstations. Enabling the system administrator to ensure the operating integrity of the computer. System Software Manager...updated or overwritten. Based on your profile is important to perform this task remotely on one or more information, visit http://www.hp.com/go/ssm. 3.4.1 Remote ROM Flash Remote ROM Flash allows the system administrator to upgrade the BIOS, you can protect the ROM from HP. Service Reference Guide, dc5700...
...computers results in a consistent deployment of Remote ROM Flash. CAUTION: For maximum ROM protection, be shipping on HP business desktops, notebooks, or workstations. Enabling the system administrator to ensure the operating integrity of the computer. System Software Manager...updated or overwritten. Based on your profile is important to perform this task remotely on one or more information, visit http://www.hp.com/go/ssm. 3.4.1 Remote ROM Flash Remote ROM Flash allows the system administrator to upgrade the BIOS, you can protect the ROM from HP. Service Reference Guide, dc5700...
HP Compaq dc5700 Business PC Service Reference Guide, 1st Edition
Page 38
If an appropriate BIOS image file is found, it enters Boot Block Emergency Recovery Mode, complete the following steps: 1. Desktop Management 3.4.2 HPQFlash The HPQFlash utility is used to restart the computer. 3-10 437804-001 Service Reference Guide, dc5700 The Boot Block is automatically flashed into ... valid system BIOS image when the system is turned on. ■ If the system BIOS image is valid, the system starts normally. ■ If the system BIOS image is not valid, a failsafe Boot Block BIOS provides enough support to locally update or restore the system BIOS on the ...
If an appropriate BIOS image file is found, it enters Boot Block Emergency Recovery Mode, complete the following steps: 1. Desktop Management 3.4.2 HPQFlash The HPQFlash utility is used to restart the computer. 3-10 437804-001 Service Reference Guide, dc5700 The Boot Block is automatically flashed into ... valid system BIOS image when the system is turned on. ■ If the system BIOS image is valid, the system starts normally. ■ If the system BIOS image is not valid, a failsafe Boot Block BIOS provides enough support to locally update or restore the system BIOS on the ...
HP Compaq dc5700 Business PC Service Reference Guide, 1st Edition
Page 96
The latest system BIOS can be tightened in diagonally opposite pairs (as the pins on the socket are very fragile and any damage to them may require replacing the system board. ✎ After installing a new processor onto the system board, always update the system ROM to the top of the heatsink ...and place it in the spares kit to ensure that the latest version of the BIOS is being used on the Web at: http://h18000.www1.hp.com/support/files. 6-30 437804-001 Service Reference Guide, dc5700 This is especially ...
The latest system BIOS can be tightened in diagonally opposite pairs (as the pins on the socket are very fragile and any damage to them may require replacing the system board. ✎ After installing a new processor onto the system board, always update the system ROM to the top of the heatsink ...and place it in the spares kit to ensure that the latest version of the BIOS is being used on the Web at: http://h18000.www1.hp.com/support/files. 6-30 437804-001 Service Reference Guide, dc5700 This is especially ...
HP Compaq dc5700 Business PC Service Reference Guide, 1st Edition
Page 134
... the system board. Ä CAUTION: Heatsink retaining screws should be found on the Web at: http:\\h18000.www1.hp.com/support/files. 7-30 437804-001 Service Reference Guide, dc5700 If reusing the existing heatsink, clean the bottom of the heatsink with the alcohol pad provided in the spares kit.... The latest system BIOS can be tightened in diagonally opposite pairs (as the pins on the socket are very fragile and any damage to them may require replacing the system board. ✎ After installing a new processor onto the system board, always update the system ROM to ensure ...
... the system board. Ä CAUTION: Heatsink retaining screws should be found on the Web at: http:\\h18000.www1.hp.com/support/files. 7-30 437804-001 Service Reference Guide, dc5700 If reusing the existing heatsink, clean the bottom of the heatsink with the alcohol pad provided in the spares kit.... The latest system BIOS can be tightened in diagonally opposite pairs (as the pins on the socket are very fragile and any damage to them may require replacing the system board. ✎ After installing a new processor onto the system board, always update the system ROM to ensure ...
HP Compaq dc5700 Business PC Service Reference Guide, 1st Edition
Page 216
... 3-5 HP Client Manger 3-4 HP Client Premium Suite 3-5 HP Insight Diagnostics 2-14 to D-39 U update software 3-3 USB pin assignments A-3 V ventilation, proper 5-5 W Wake-on-LAN feature D-27 Web sites HP Client Foundation Suite 3-6 HP Client Management Premium Suite 3-5 HP Client Manager 3-5 HP OpenView Client Configuration Manager 3-6 HP OpenView Management Suite 3-6 HP ProtectTools Security Manager 3-5 HPQFlash 3-10 Proactive Change Notification (PCN) 3-8 Remote ROM BIOS...
... 3-5 HP Client Manger 3-4 HP Client Premium Suite 3-5 HP Insight Diagnostics 2-14 to D-39 U update software 3-3 USB pin assignments A-3 V ventilation, proper 5-5 W Wake-on-LAN feature D-27 Web sites HP Client Foundation Suite 3-6 HP Client Management Premium Suite 3-5 HP Client Manager 3-5 HP OpenView Client Configuration Manager 3-6 HP OpenView Management Suite 3-6 HP ProtectTools Security Manager 3-5 HPQFlash 3-10 Proactive Change Notification (PCN) 3-8 Remote ROM BIOS...
