Testing on HP Business Desktop PCs
Page 3
...plans and test procedures in 1998. Cardbus/PCMCIA Software Image Development Software Image Development is shared by HP field engineers. Test configurations are Hardware Evaluation Test Development and Software Image Development. Hardware Evaluation Test Development The Evaluation Test ... memory - Network Interface Cards and modems - A dedicated tool development team was to design software image databases, processes, and tools that encompass the following product sub-systems: - Software Image Development architects image databases, processes, and tools used on business desktop ...
...plans and test procedures in 1998. Cardbus/PCMCIA Software Image Development Software Image Development is shared by HP field engineers. Test configurations are Hardware Evaluation Test Development and Software Image Development. Hardware Evaluation Test Development The Evaluation Test ... memory - Network Interface Cards and modems - A dedicated tool development team was to design software image databases, processes, and tools that encompass the following product sub-systems: - Software Image Development architects image databases, processes, and tools used on business desktop ...
Testing on HP Business Desktop PCs
Page 4
...the power supply remain within HP Business Desktop specifications while running a variety of applications. Testing includes: • System BIOS Testing-This is comprehensive validation and qualification of testing throughout the product development cycle. For a given product configuration, hundreds of different software ...tests include, but are systematically managed. Platform Validation Testing This testing focuses on the system board including front-side bus, memory bus, system clocks, USB (universal serial bus), SATA, and PCI / PCI Express buses. • Voltage Integrity Testing...
...the power supply remain within HP Business Desktop specifications while running a variety of applications. Testing includes: • System BIOS Testing-This is comprehensive validation and qualification of testing throughout the product development cycle. For a given product configuration, hundreds of different software ...tests include, but are systematically managed. Platform Validation Testing This testing focuses on the system board including front-side bus, memory bus, system clocks, USB (universal serial bus), SATA, and PCI / PCI Express buses. • Voltage Integrity Testing...
ASF 2.0 Support, Enablement, and Configuration on HP Compaq Business Desktop Platforms
Page 3
...detected. In most cases, Management Console agents address the enablement and configuration of supported features. ASF Ping: A simple RMCP ping that come out of the event. The ASF client responds with no memory present in the system. Unconditional Power Off: A secure request sent...and an ASF supported Management Console. Enablement and configuration The intent of these alerting and remote control abilities is powered on the HP dx5150 Business Desktop PC. As HP cannot predict customer settings and security keys, all ASF supported HP systems come with a factory-installed Chassis Intrusion ...
...detected. In most cases, Management Console agents address the enablement and configuration of supported features. ASF Ping: A simple RMCP ping that come out of the event. The ASF client responds with no memory present in the system. Unconditional Power Off: A secure request sent...and an ASF supported Management Console. Enablement and configuration The intent of these alerting and remote control abilities is powered on the HP dx5150 Business Desktop PC. As HP cannot predict customer settings and security keys, all ASF supported HP systems come with a factory-installed Chassis Intrusion ...
Quick Setup and Getting Started Guide
Page 14
...to see all fixed disks, diskette drives, and optical drives. Architecture-Provides system BIOS and PCI device information. Miscellaneous-Shows HP Insight Diagnostics version information, computer configuration memory (CMOS) information, system board data, and system management BIOS data. In the Category field, you can select the following...: All-Gives a listing of general information about the keyboard, mouse, and other input devices connected to see limited configuration data or select the Advanced view to the computer. This includes memory slots on the system board and any...
...to see all fixed disks, diskette drives, and optical drives. Architecture-Provides system BIOS and PCI device information. Miscellaneous-Shows HP Insight Diagnostics version information, computer configuration memory (CMOS) information, system board data, and system management BIOS data. In the Category field, you can select the following...: All-Gives a listing of general information about the keyboard, mouse, and other input devices connected to see limited configuration data or select the Advanced view to the computer. This includes memory slots on the system board and any...
Desktop Management Guide
Page 12
...by visiting http://www.hp.com/go /hpcmi/. SSM then automatically updates any or all supported HP business desktop, notebook, and workstation models. Using SSM, you keep system software updated. HP System Software Manager HP System Software Manager (SSM) is integrated into HP Client Manager, and...BIOS installed on each PC ● Remotely configure BIOS and security settings ● Automate processes to http://www.hp.com/go /ssm. System Software Manager integrates with enterprise software distribution tools such as CPU, memory, video, and security settings ● ...
...by visiting http://www.hp.com/go /hpcmi/. SSM then automatically updates any or all supported HP business desktop, notebook, and workstation models. Using SSM, you keep system software updated. HP System Software Manager HP System Software Manager (SSM) is integrated into HP Client Manager, and...BIOS installed on each PC ● Remotely configure BIOS and security settings ● Automate processes to http://www.hp.com/go /ssm. System Software Manager integrates with enterprise software distribution tools such as CPU, memory, video, and security settings ● ...
Desktop Management Guide
Page 30
... data and checks system integrity and authenticates third-party users attempting system access. (For more information. Memory Change and Smart Cover Sensor alerts can be managed using HP Systems Insight Manager, HP Client Manager, HP OpenView PC Configuration Management, OpenView Client Configuration Manager, and Asset Management solutions (not currently available for more information, refer to the...
... data and checks system integrity and authenticates third-party users attempting system access. (For more information. Memory Change and Smart Cover Sensor alerts can be managed using HP Systems Insight Manager, HP Client Manager, HP OpenView PC Configuration Management, OpenView Client Configuration Manager, and Asset Management solutions (not currently available for more information, refer to the...
Hardware Reference Guide - dc5700 MT
Page 5
... Standard Configuration Features ...1 Front Panel Components ...2 Rear Panel Components ...3 Keyboard ...4 Using the Windows Logo Key 5 Special Mouse Functions ...6 Serial Number Location ...6 2 Hardware Upgrades Serviceability Features ...7 Warnings and Cautions ...7 Removing the Computer Access Panel 8 Replacing the Computer Access Panel 9 Removing the Front Bezel ...10 Replacing the Front Bezel ...11 Installing Additional Memory ...12...
... Standard Configuration Features ...1 Front Panel Components ...2 Rear Panel Components ...3 Keyboard ...4 Using the Windows Logo Key 5 Special Mouse Functions ...6 Serial Number Location ...6 2 Hardware Upgrades Serviceability Features ...7 Warnings and Cautions ...7 Removing the Computer Access Panel 8 Replacing the Computer Access Panel 9 Removing the Front Bezel ...10 Replacing the Front Bezel ...11 Installing Additional Memory ...12...
Hardware Reference Guide - dc5700 MT
Page 18
... on the system board can populate the system board with up to 4 GB of memory configured in a highperforming dual channel mode. To achieve the maximum memory support, you can be : ● industry-standard 240-pin ● unbuffered PC2-5300 667 MHz-compliant ● 1.8 volt DDR2-SDRAM DIMMs The DDR2-...and 5 for DDR2/667 MHz ● contain the mandatory JEDEC SPD information In addition, the computer supports: ● 256Mbit, 512Mbit, and 1Gbit non-ECC memory technologies ● single-sided and double-sided DIMMs ● DIMMs constructed with up to four industry-standard DIMMs. These...
... on the system board can populate the system board with up to 4 GB of memory configured in a highperforming dual channel mode. To achieve the maximum memory support, you can be : ● industry-standard 240-pin ● unbuffered PC2-5300 667 MHz-compliant ● 1.8 volt DDR2-SDRAM DIMMs The DDR2-...and 5 for DDR2/667 MHz ● contain the mandatory JEDEC SPD information In addition, the computer supports: ● 256Mbit, 512Mbit, and 1Gbit non-ECC memory technologies ● single-sided and double-sided DIMMs ● DIMMs constructed with up to four industry-standard DIMMs. These...
Hardware Reference Guide - dc5700 MT
Page 20
...still present. If you see an LED light on the system board. Doing so may cause irreparable damage to drain before adding or removing memory modules. Regardless of the power-on the system board, voltage is plugged into an active AC outlet. If you are discharged of the computer... cards. Static electricity can damage the electronic components of static electricity by the slowest DIMM in contact with the two 512MB DIMMs. With this configuration, 2 GB will run as dual channel and 256 MB will run as diskettes or compact discs, from the power outlet and disconnect any ...
...still present. If you see an LED light on the system board. Doing so may cause irreparable damage to drain before adding or removing memory modules. Regardless of the power-on the system board, voltage is plugged into an active AC outlet. If you are discharged of the computer... cards. Static electricity can damage the electronic components of static electricity by the slowest DIMM in contact with the two 512MB DIMMs. With this configuration, 2 GB will run as dual channel and 256 MB will run as diskettes or compact discs, from the power outlet and disconnect any ...
Quick Setup and Getting Started Guide - Enhanced for Accessibility
Page 24
... Setup to reconfigure or disable devices to the Reboot the computer and follow the instructions for configuration, you of the computer. Enter Computer Setup (F10) and enable the USB ports. or memory modules were installed in the upgrade 1. NOTE: DIMM 1 must always be installed. 2. ...start. Cause Solution Wrong memory modules were used in the wrong location. Review the documentation that does not cause a resource conflict. If you are disabled in Computer Setup. Beeps and flashing LEDs are codes for the board and choose a basic configuration that came with other ...
... Setup to reconfigure or disable devices to the Reboot the computer and follow the instructions for configuration, you of the computer. Enter Computer Setup (F10) and enable the USB ports. or memory modules were installed in the upgrade 1. NOTE: DIMM 1 must always be installed. 2. ...start. Cause Solution Wrong memory modules were used in the wrong location. Review the documentation that does not cause a resource conflict. If you are disabled in Computer Setup. Beeps and flashing LEDs are codes for the board and choose a basic configuration that came with other ...
HP Compaq dc5700 Business PC Service Reference Guide, 1st Edition
Page 11
...the password. POST checks the following items to Section 3.1, "Initial Configuration and Deployment" for information on . If POST finds an error in this chapter may be necessary when you add or remove hardware. ■ Determine if all HP products. 2.1 Power-On Self-Test (POST) POST is a ... that the computer system is functioning properly: ■ Keyboard ■ Memory modules ■ All mass storage devices ■ Processors ■ Controllers ✎ If the Power-On Password is set or change the system configuration, which may not be available on all of the devices installed on ...
...the password. POST checks the following items to Section 3.1, "Initial Configuration and Deployment" for information on . If POST finds an error in this chapter may be necessary when you add or remove hardware. ■ Determine if all HP products. 2.1 Power-On Self-Test (POST) POST is a ... that the computer system is functioning properly: ■ Keyboard ■ Memory modules ■ All mass storage devices ■ Processors ■ Controllers ✎ If the Power-On Password is set or change the system configuration, which may not be available on all of the devices installed on ...
HP Compaq dc5700 Business PC Service Reference Guide, 1st Edition
Page 12
...hard drive (when supported by drive). ■ Enable or disable DriveLock security (when supported by drive). 2-2 437804-001 Service Reference Guide, dc5700 If a POST error occurs, the error is faster than Full Boot but not automatically fixed during the Power-On Self-Test (POST). .... or ❏ always Full Boot. ■ Select Post Messages Enabled or Disabled to change , or verify the system configuration, including settings for processor, graphics, memory, audio, storage, communications, and input devices. ■ Modify the boot order of bootable devices such as hard drives, ...
...hard drive (when supported by drive). ■ Enable or disable DriveLock security (when supported by drive). 2-2 437804-001 Service Reference Guide, dc5700 If a POST error occurs, the error is faster than Full Boot but not automatically fixed during the Power-On Self-Test (POST). .... or ❏ always Full Boot. ■ Select Post Messages Enabled or Disabled to change , or verify the system configuration, including settings for processor, graphics, memory, audio, storage, communications, and input devices. ■ Modify the boot order of bootable devices such as hard drives, ...
HP Compaq dc5700 Business PC Service Reference Guide, 1st Edition
Page 14
...; Installed memory size/speed and number of channels (single or dual) (if applicable) • Integrated MAC address for specific Computer Setup options may vary depending on the hardware configuration. 2-4 437804-001 Service Reference Guide, dc5700 Restore from Removable Media Restores system configuration from a...File System Information Lists: • Product name • SKU number (some models) Replicated Setup Save to Removable Media Saves system configuration, including CMOS, to a formatted 1.44-MB diskette, a USB flash media device, or a diskette-like device. Apply Defaults...
...; Installed memory size/speed and number of channels (single or dual) (if applicable) • Integrated MAC address for specific Computer Setup options may vary depending on the hardware configuration. 2-4 437804-001 Service Reference Guide, dc5700 Restore from Removable Media Restores system configuration from a...File System Information Lists: • Product name • SKU number (some models) Replicated Setup Save to Removable Media Saves system configuration, including CMOS, to a formatted 1.44-MB diskette, a USB flash media device, or a diskette-like device. Apply Defaults...
HP Compaq dc5700 Business PC Service Reference Guide, 1st Edition
Page 154
... HP-only memory. 4. Remove and replace the identified faulty memory module(s). 5. If the error persists after replacing memory modules, replace the system board. 1. Verify proper memory module type. 2. C-2 437804-001 Service Reference Guide, dc5700 Recommended Action Run Computer Setup and check configuration in configuration memory. Ensure memory modules are installed properly. 3. Check for proper placement of memory. Verify proper memory module type. 4. Memory...
... HP-only memory. 4. Remove and replace the identified faulty memory module(s). 5. If the error persists after replacing memory modules, replace the system board. 1. Verify proper memory module type. 2. C-2 437804-001 Service Reference Guide, dc5700 Recommended Action Run Computer Setup and check configuration in configuration memory. Ensure memory modules are installed properly. 3. Check for proper placement of memory. Verify proper memory module type. 4. Memory...
HP Compaq dc5700 Business PC Service Reference Guide, 1st Edition
Page 194
...HP memory. 4. Replace DIMMs one at a time to determine the memory requirements. Replace the system board. For those systems that proper modules are installed. Check that the memory modules have run out of memory to run out of memory error. Reseat DIMMs. Power on the Management Engine (ME) settings). Memory configuration may use system memory. Memory...cord before attempting to check memory configuration. Out of memory for five iterations after installing additional memory modules. D-30 437804-001 Service Reference Guide, dc5700 Power LED flashes Red ...
...HP memory. 4. Replace DIMMs one at a time to determine the memory requirements. Replace the system board. For those systems that proper modules are installed. Check that the memory modules have run out of memory to run out of memory error. Reseat DIMMs. Power on the Management Engine (ME) settings). Memory configuration may use system memory. Memory...cord before attempting to check memory configuration. Out of memory for five iterations after installing additional memory modules. D-30 437804-001 Service Reference Guide, dc5700 Power LED flashes Red ...
HP Compaq dc5700 Business PC Service Reference Guide, 1st Edition
Page 209
...must be populated with up to four industry-standard DIMMs. These memory module sockets are populated with at least one preinstalled memory module. Service Reference Guide, dc5700 437804-001 F-1 DDR2-SDRAM DIMMs The memory sockets on the system board, with x8 and x16 DDR devices...; 256Mbit, 512Mbit, AND 1 Gbit non-ECC memory technologies ■ single-sided and double-sided DIMMS ■ DIMMs constructed with two sockets per channel. F Memory The dc5700 series computers with Intel-based processors come with up to 8GB of memory configured in a high-performing dual channel mode.
...must be populated with up to four industry-standard DIMMs. These memory module sockets are populated with at least one preinstalled memory module. Service Reference Guide, dc5700 437804-001 F-1 DDR2-SDRAM DIMMs The memory sockets on the system board, with x8 and x16 DDR devices...; 256Mbit, 512Mbit, AND 1 Gbit non-ECC memory technologies ■ single-sided and double-sided DIMMS ■ DIMMs constructed with two sockets per channel. F Memory The dc5700 series computers with Intel-based processors come with up to 8GB of memory configured in a high-performing dual channel mode.
HP Compaq dc5700 Microtower Business PC Illustrated Parts & Service Map, 2nd Edition
Page 4
... use of data to isolate faulty DIMM. 214-DIMM none Configuration Warning Populated DIMM configura- Replace system board. 164- 2S Memory Size Error and 201 Memory Error Incorrect memory configuration 1. Check DIMMs for 5 seconds. 4. If 304, possible... system board problem. 501-Display 1L, 2S Graphics controller. Shut down the system and disconnect the power cord from the HP Web site (www.hp.com) and follow the online GUI/instructions. dc5700...
... use of data to isolate faulty DIMM. 214-DIMM none Configuration Warning Populated DIMM configura- Replace system board. 164- 2S Memory Size Error and 201 Memory Error Incorrect memory configuration 1. Check DIMMs for 5 seconds. 4. If 304, possible... system board problem. 501-Display 1L, 2S Graphics controller. Shut down the system and disconnect the power cord from the HP Web site (www.hp.com) and follow the online GUI/instructions. dc5700...
Troubleshooting Guide
Page 43
... ECC memory, HP does not support mixing ECC and non-ECC memory. Check the memory requirements for the application or add more memory to determine the memory requirements. Solving Memory Problems If you encounter memory problems, some models, ECC and non-ECC memory modules cannot...attempting to check memory configuration. Cause Memory configuration may still be installed correctly. Memory count during operation. Insufficient memory error during POST is turned off. You have run out of memory error. CAUTION: Power may not be mixed. Cause Solution Memory module is ...
... ECC memory, HP does not support mixing ECC and non-ECC memory. Check the memory requirements for the application or add more memory to determine the memory requirements. Solving Memory Problems If you encounter memory problems, some models, ECC and non-ECC memory modules cannot...attempting to check memory configuration. Cause Memory configuration may still be installed correctly. Memory count during operation. Insufficient memory error during POST is turned off. You have run out of memory error. CAUTION: Power may not be mixed. Cause Solution Memory module is ...
Troubleshooting Guide
Page 57
... not be used). Make sure the memory module(s) are correctly installed. 3. changes. 164-MemorySize Error Memory configuration incorrect. 1. Check product documentation for RTC battery replacement. 163-Time & Date Not Set Invalid time or date in Memory Socket(s) X, X, ... Try another memory socket. 3. If third-party memory has been added, test using HP-only memory. 4. Table A-1 Numeric Codes and Text...
... not be used). Make sure the memory module(s) are correctly installed. 3. changes. 164-MemorySize Error Memory configuration incorrect. 1. Check product documentation for RTC battery replacement. 163-Time & Date Not Set Invalid time or date in Memory Socket(s) X, X, ... Try another memory socket. 3. If third-party memory has been added, test using HP-only memory. 4. Table A-1 Numeric Codes and Text...
HP ProtectTools Security Manager Guide
Page 36
... proceeds. Secure e-mail is supported, even if unchecked in User Initialization Wizard or if secure e-mail configuration is by both users who are truncated. The HP wizard allows linkage to increase memory configuration (HP does not ship 128-MB configurations by overwriting those xml files. The error occurs after clicking OK or returning a 30-second watchdog...
... proceeds. Secure e-mail is supported, even if unchecked in User Initialization Wizard or if secure e-mail configuration is by both users who are truncated. The HP wizard allows linkage to increase memory configuration (HP does not ship 128-MB configurations by overwriting those xml files. The error occurs after clicking OK or returning a 30-second watchdog...
