User's Guide
Page 90
... Service Center. To open the Service Center, use the Service Center link. If Troubleshooting does not solve your problem Visit our Web site at http://support.lexmark.com to find the following: • Knowledgebase articles with the latest information and troubleshooting for your printer •...any errors. • Check for telephone technical support Setup troubleshooting • "Incorrect language appears on the display" on page 91 • "Printhead errors" on page 91 • "Software did not install" on an error message dialog, click the For additional assistance, use one of ...
... Service Center. To open the Service Center, use the Service Center link. If Troubleshooting does not solve your problem Visit our Web site at http://support.lexmark.com to find the following: • Knowledgebase articles with the latest information and troubleshooting for your printer •...any errors. • Check for telephone technical support Setup troubleshooting • "Incorrect language appears on the display" on page 91 • "Printhead errors" on page 91 • "Software did not install" on an error message dialog, click the For additional assistance, use one of ...
User's Guide
Page 91
... set the Power Saver timeout in the Setup menu, then press and hold for three seconds to turn off . Printhead errors If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following : Troubleshooting 91 • "Print job does not print or is... 95 • "Cannot print through USB" on page 95 Incorrect language appears on the display If the "Before you troubleshoot" checklist does not solve the problem, then try the following : CHANGE THE LANGUAGE USING THE PRINTER MENUS 1 From the printer control panel, press . 2 Press the arrow buttons to scroll...
... set the Power Saver timeout in the Setup menu, then press and hold for three seconds to turn off . Printhead errors If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following : Troubleshooting 91 • "Print job does not print or is... 95 • "Cannot print through USB" on page 95 Incorrect language appears on the display If the "Before you troubleshoot" checklist does not solve the problem, then try the following : CHANGE THE LANGUAGE USING THE PRINTER MENUS 1 From the printer control panel, press . 2 Press the arrow buttons to scroll...
User's Guide
Page 93
... of the USB cable into the back of the printer. 3 Firmly plug the rectangular end of the USB cable into the USB port of the printhead. 3 Close the printer. RECONNECT THE PRINTER POWER SUPPLY 1 Turn off the printer, and then unplug the power cord from the wall outlet. 2 Gently remove... DISABLE SECURITY PROGRAMS IN WINDOWS BEFORE INSTALLING THE SOFTWARE CHECK THE USB CONNECTION 1 Check the USB cable for any obvious damage. Before you encountered problems while installing, or if your printer does not appear on the Printer list, then choose Add Printer. Print job does not print or is ...
... of the USB cable into the back of the printer. 3 Firmly plug the rectangular end of the USB cable into the USB port of the printhead. 3 Close the printer. RECONNECT THE PRINTER POWER SUPPLY 1 Turn off the printer, and then unplug the power cord from the wall outlet. 2 Gently remove... DISABLE SECURITY PROGRAMS IN WINDOWS BEFORE INSTALLING THE SOFTWARE CHECK THE USB CONNECTION 1 Check the USB cable for any obvious damage. Before you encountered problems while installing, or if your printer does not appear on the Printer list, then choose Add Printer. Print job does not print or is ...
User's Guide
Page 94
...Press and hold for any obvious damage. Troubleshooting 94 Note: If you continue to have connected to fit, make sure the printhead is printing blank pages Blank pages may have problems, then try installing the cartridges again. 2 Load plain paper. 3 From the printer control panel, press . 4 Press the... Saver mode. Note: Make sure the printer is marked with a USB symbol. REINSTALL THE INK CARTRIDGES AND DEEP CLEAN AND ALIGN THE PRINTHEAD 1 Reinstall the ink cartridges, see the Wireless troubleshooting section. If your printer does not appear on the list, then try either of the...
...Press and hold for any obvious damage. Troubleshooting 94 Note: If you continue to have connected to fit, make sure the printhead is printing blank pages Blank pages may have problems, then try installing the cartridges again. 2 Load plain paper. 3 From the printer control panel, press . 4 Press the... Saver mode. Note: Make sure the printer is marked with a USB symbol. REINSTALL THE INK CARTRIDGES AND DEEP CLEAN AND ALIGN THE PRINTHEAD 1 Reinstall the ink cartridges, see the Wireless troubleshooting section. If your printer does not appear on the list, then try either of the...
User's Guide
Page 95
...Saver mode, then reset the power: to print, then the computer and printer may not be communicating. If the cable is finished. If this problem persists, then check our Web site for updates for any obvious damage. RESTART THE COMPUTER AND TRY AGAIN Cannot print through USB If the "...alignment page prints. If the printer will not come out of the printer. A cleaning page prints. 6 Press the arrow buttons to scroll to Deep Clean Printhead, and then press . Press printer. Note: Do not remove the alignment page until printing is damaged, then use a new one or more of the...
...Saver mode, then reset the power: to print, then the computer and printer may not be communicating. If the cable is finished. If this problem persists, then check our Web site for updates for any obvious damage. RESTART THE COMPUTER AND TRY AGAIN Cannot print through USB If the "...alignment page prints. If the printer will not come out of the printer. A cleaning page prints. 6 Press the arrow buttons to scroll to Deep Clean Printhead, and then press . Press printer. Note: Do not remove the alignment page until printing is damaged, then use a new one or more of the...
User's Guide
Page 100
Print speed is slow If the "Before you troubleshoot" checklist does not solve the problem, then try one of the following : MAXIMIZE COMPUTER PROCESSING SPEED • Close all applications not in the document. • Remove as many unused fonts as ... ink cartridges. Try one or more RAM. SELECT A HIGHER PRINT QUALITY FROM THE PRINTER SOFTWARE MAKE SURE THE INK CARTRIDGES ARE PROPERLY INSTALLED ALIGN THE PRINTHEAD CLEAN OR DEEP CLEAN THE PRINTHEAD NOZZLES Note: If these solutions do not remove the streaks or lines on the printed image, then contact technical support.
Print speed is slow If the "Before you troubleshoot" checklist does not solve the problem, then try one of the following : MAXIMIZE COMPUTER PROCESSING SPEED • Close all applications not in the document. • Remove as many unused fonts as ... ink cartridges. Try one or more RAM. SELECT A HIGHER PRINT QUALITY FROM THE PRINTER SOFTWARE MAKE SURE THE INK CARTRIDGES ARE PROPERLY INSTALLED ALIGN THE PRINTHEAD CLEAN OR DEEP CLEAN THE PRINTHEAD NOZZLES Note: If these solutions do not remove the streaks or lines on the printed image, then contact technical support.
User's Guide
Page 141
... not print wirelessly 111 printer does not respond 95 printer printing blank pages 94 printer problems, basic solutions 90 printer software installing 25 uninstalling 24 printer, setting as default 47 printhead aligning 87 printhead access 10 printhead error 91 printhead nozzles cleaning 88 printing collate 32 custom-size paper 38 documents 31 documents from memory...
... not print wirelessly 111 printer does not respond 95 printer printing blank pages 94 printer problems, basic solutions 90 printer software installing 25 uninstalling 24 printer, setting as default 47 printhead aligning 87 printhead access 10 printhead error 91 printhead nozzles cleaning 88 printing collate 32 custom-size paper 38 documents 31 documents from memory...
User's Guide
Page 142
...printing mode changing 47 proof sheet using 43 protocol 84 publications finding 7 R recycling 6 Lexmark products 14 WEEE statement 126 reducing an image 52 repeating an image 53 replacing ink cartridges...page does not print 93 printer does not respond 95 printer printing blank pages 94 printhead error 91 software did not install 93 shared printing 74 sharing printer in Windows ... checking an unresponsive printer 90 contacting technical support 90 Service Center 90 solving basic printer problems 90 wireless network 105 troubleshooting, copy scanner unit does not close 101 troubleshooting, copy ...
...printing mode changing 47 proof sheet using 43 protocol 84 publications finding 7 R recycling 6 Lexmark products 14 WEEE statement 126 reducing an image 52 repeating an image 53 replacing ink cartridges...page does not print 93 printer does not respond 95 printer printing blank pages 94 printhead error 91 software did not install 93 shared printing 74 sharing printer in Windows ... checking an unresponsive printer 90 contacting technical support 90 Service Center 90 solving basic printer problems 90 wireless network 105 troubleshooting, copy scanner unit does not close 101 troubleshooting, copy ...
User's Guide
Page 143
... 95 incorrect language appears on display 91 page does not print 93 printer does not respond 95 printer printing blank pages 94 printhead error 91 software did not install 93 troubleshooting, wireless cannot print over wireless network 106 changing wireless settings after installation (Mac)... for setting up wireless printing 64 installing printer on (Macintosh) 65 installing printer on (Windows) 65 interference 80 resolving communication problems 120 security 63 security information 76 signal strength 79 SSID 75 troubleshooting 105 types of wireless networks 78 wireless network compatibility 63 ...
... 95 incorrect language appears on display 91 page does not print 93 printer does not respond 95 printer printing blank pages 94 printhead error 91 software did not install 93 troubleshooting, wireless cannot print over wireless network 106 changing wireless settings after installation (Mac)... for setting up wireless printing 64 installing printer on (Macintosh) 65 installing printer on (Windows) 65 interference 80 resolving communication problems 120 security 63 security information 76 signal strength 79 SSID 75 troubleshooting 105 types of wireless networks 78 wireless network compatibility 63 ...
Quick Reference
Page 4
...also includes information on troubleshooting common printer setup problems. For additional information about the printer The Quick Reference Guide contains basic instructions on the Lexmark Web site at http://support.lexmark.com. These features clean the printhead nozzles to improve the quality of time ...About your printer Finding information about the printer, see the following: What are continually improving our printers to reduce their environmental impact. By selecting certain printer settings or tasks, you can access the User's Guide from the printer program folder: For ...
...also includes information on troubleshooting common printer setup problems. For additional information about the printer The Quick Reference Guide contains basic instructions on the Lexmark Web site at http://support.lexmark.com. These features clean the printhead nozzles to improve the quality of time ...About your printer Finding information about the printer, see the following: What are continually improving our printers to reduce their environmental impact. By selecting certain printer settings or tasks, you can access the User's Guide from the printer program folder: For ...
Quick Reference
Page 18
To open the Service Center, use the Service Center link. If Troubleshooting does not solve your problem Visit our Web site at http://support.lexmark.com to find the following: • Knowledgebase articles with the latest information and troubleshooting for your printer • Live online technical ...until Language Selection appears on an error message dialog, click the For additional assistance, use one or more of the following : REMOVE AND REINSERT THE PRINTHEAD 1 Open the printer and lift the latch. 2 18 Method 2 1 Click or Start. 2 Click All Programs or Programs, and then select ...
To open the Service Center, use the Service Center link. If Troubleshooting does not solve your problem Visit our Web site at http://support.lexmark.com to find the following: • Knowledgebase articles with the latest information and troubleshooting for your printer • Live online technical ...until Language Selection appears on an error message dialog, click the For additional assistance, use one or more of the following : REMOVE AND REINSERT THE PRINTHEAD 1 Open the printer and lift the latch. 2 18 Method 2 1 Click or Start. 2 Click All Programs or Programs, and then select ...
Quick Reference
Page 19
...did not install If you troubleshoot" checklist does not solve the problem, then try one . 2 Firmly plug the square end of the USB cable into the back of the printer. 3 Firmly plug the rectangular end of the printhead. 3 Close the printer. SELECT YOUR PRINTER FROM THE PRINT ...then reinsert it clicks. 5 Close the printer. Note: If removing and reinserting the printhead does not resolve the error, then contact technical support. If the cable is marked with a USB symbol. You may have problems, then try removing and reinstalling the software. Note: If you reinstall the software,...
...did not install If you troubleshoot" checklist does not solve the problem, then try one . 2 Firmly plug the square end of the USB cable into the back of the printer. 3 Firmly plug the rectangular end of the printhead. 3 Close the printer. SELECT YOUR PRINTER FROM THE PRINT ...then reinsert it clicks. 5 Close the printer. Note: If removing and reinserting the printhead does not resolve the error, then contact technical support. If the cable is marked with a USB symbol. You may have problems, then try removing and reinstalling the software. Note: If you reinstall the software,...
Quick Reference
Page 20
... is not in Power Saver mode. Printer is busy or does not respond If the "Before you continue to turn off the printer. If this problem persists, then check our Web site for updates for any obvious damage. If the cable is in the Default tab, select your printer does not.... Note: Do not remove the alignment page until printing is marked with a USB symbol. If the cartridges do not seem to fit, make sure the printhead is wirelessly connected, see "Replacing ink cartridges" on the computer. From the list of the computer. If your printer software or firmware. MAKE SURE THE...
... is not in Power Saver mode. Printer is busy or does not respond If the "Before you continue to turn off the printer. If this problem persists, then check our Web site for updates for any obvious damage. If the cable is in the Default tab, select your printer does not.... Note: Do not remove the alignment page until printing is marked with a USB symbol. If the cartridges do not seem to fit, make sure the printhead is wirelessly connected, see "Replacing ink cartridges" on the computer. From the list of the computer. If your printer software or firmware. MAKE SURE THE...