Lexmark Impact S301 Support Question
Lexmark Impact S301 Support Question
Find answers below for this question about Lexmark Impact S301.Need a Lexmark Impact S301 manual? We have 3 online manuals for this item!
Question posted by ricklane12 on August 25th, 2012
Printhead
The printer is scrolling, "There is a problem with the printhead. Please consult User's Guide." I couldn't find my user guide so I would like to know how to fix this problem. Thank you.
Current Answers
Answer #1: Posted by LexmarkListens on August 27th, 2012 7:05 AM
LexmarkListens
Member since:
July 1st, 2011 Points: 1,410,540
Member since:
July 1st, 2011 Points: 1,410,540
The printhead would need to be replaced. If your printer is still under warranty, please contact us via email/phone/chat. We'd be glad to send you a replacement printhead.
If your printer is already out of warranty, you can purchase a printhead online at http://bit.ly/IZYhWo.
Lexmark Listens
Phone:
USA: 1-800-539-6275
Canada: (877) 856-5540
UK: 0800 121 4726
South Africa: 0800 981 435
Related Lexmark Impact S301 Manual Pages
User's Guide - Page 2
Contents
Safety information 5
About your printer 6
Thank you for choosing this printer!...6 Minimizing your printer's environmental impact 6 Finding information about the printer...7 Understanding the parts of the printer...9
Ordering and replacing supplies 11
Ordering ink cartridges...11 Using genuine Lexmark ink cartridges...11 Replacing ink cartridges...12 Ordering paper and other supplies...
User's Guide - Page 6
...'re committed to delivering performance and value with our printers, and we could do better, please let us do encounter any problems along the way, one of your new printer right away, use the setup materials that came with the printer, and then skim the User's Guide to learn how to make sure you for choosing...
User's Guide - Page 7
... ink
cartridge, go to improve the quality of throwing it here
Setup documentation The setup documentation came with fewer cartridges. • Clean the printhead.
Before replacing and recycling your printer
7
To read the Lexmark Environmental Sustainability Report, see www.lexmark.com/environment.
About your ink cartridges, try using less ink than normal...
User's Guide - Page 10
Warning-Potential Damage: Do not touch the USB port except when plugging in the printer.
6 Ink cartridge access Install, replace, or remove ink cartridges.
7 Scanner unit
• Access the ink cartridges and printhead. • Remove paper jams.
About your printer
10 1
7
2 6
5
3
4
Use the
To
1 Scanner glass
Scan and copy photos and documents.
2 Power supply...
User's Guide - Page 12
If your printer. 2 Open the printer.
You must install new cartridges immediately after removing the old ones, or the ink remaining in the printhead nozzles may dry out.
1 Turn on your ink ...ink cartridges
Make sure you have a new ink cartridge or cartridges before you begin. Note: The printhead moves to the cartridge installation position.
3 Press the release tab, and then remove the used ink...
User's Guide - Page 17
... Size • Layout
• Quality
To change the temporary settings into new default settings
1 From the printer control panel, press . 2 Press the arrow buttons to scroll to Defaults, and then press . 3 Press the arrow buttons to scroll to Set Defaults, and then press . To save the most energy, select the lowest Power Saver...
User's Guide - Page 18
... feature significantly cuts paper usage, reduces paper waste, optimizes energy efficiency, and saves money. Using the printer control panel menus
1 From the printer control panel, press . 2 Press the arrow buttons to scroll to Defaults, and then press . 3 Press the arrow buttons to scroll to Set Defaults, and then press . 4 Press the arrow buttons to...
User's Guide - Page 22
... Links
2 Double-click the Web Link that you purchased.
Note: Your printer may not come with cartridge installation. • Print a test page. • Print an alignment page. • Clean the printhead nozzles. • Order ink or supplies. • Register the printer. • Contact technical support.
Use Customer Support Lexmark Software Updates Lexmark Online...
User's Guide - Page 29
...The rough side of the transparencies is faceup. • The paper guides rest against the edges of the
transparencies.
b Press the arrow buttons to scroll to select Photo Print Size. b Press to Paper Size, and...If you want to set the default paper size, paper type, and photo print size for the printer, and then press . • If you print.
c Press the arrow buttons to select the ...
User's Guide - Page 74
....
Networking
74 The new port is listed with Mac OS X users. or To let Windows computers on the network use any printer connected
to configure the network name (SSID) and WEP key or...side, back, or top of your system support person. Look for any printer connected to a Macintosh computer.
Note: Windows users should see the documentation that use Mac OS X version 10.3 or later ...
User's Guide - Page 88
... to:
> Maintenance >
2 Press the arrow buttons to scroll to :
Printer Home > Maintenance > Clean cartridges A cleaning page prints. Using the printer software
For Windows users 1 Click or Start. 2 Click All Programs or Programs, and then select the printer program folder from the list. 3 Navigate to Clean Printhead or Deep Clean Printhead, and then press . 3 Press .
Cleaning the exterior...
User's Guide - Page 91
...Turn the printer off the printer.
2 Press and hold for three seconds to turn off . Printhead errors
If the "Before you troubleshoot" checklist does not solve the problem, then ...problem, then try the following :
CHANGE THE LANGUAGE USING THE PRINTER MENUS
1 From the printer control panel, press . 2 Press the arrow buttons to scroll to Defaults, and then press . 3 Press the arrow buttons to scroll...
User's Guide - Page 94
... THE PRINTHEAD
1 Reinstall the ink cartridges, see the Wireless troubleshooting section. REMOVE AND REINSTALL THE PRINTER SOFTWARE
Printer is ...printer control panel, press . 4 Press the arrow buttons to scroll to turn off the printer. MAKE SURE THE PRINT JOB IS NOT PAUSED
MAKE SURE YOUR PRINTER IS SET AS THE DEFAULT PRINTER
RECONNECT THE PRINTER POWER SUPPLY
1 Turn off the printer...
User's Guide - Page 95
... USB
If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the printer. Press printer.
A cleaning page prints.
6 Press the arrow buttons to scroll to print, then the computer and printer may not be communicating.
If this problem persists, then check our Web site for updates for any obvious...
Quick Reference - Page 3
Contents
Important safety information 2
About your printer 4
Finding information about the printer 4 Minimizing your printer's environmental impact 4 Printer models...5 Printer features...5 Understanding the parts of the printer 5 Using the printer control panel 6 Using memory cards and flash drives 7
Ordering and replacing ink cartridges 8
Ordering ink cartridges...8 Replacing ink ...
Quick Reference - Page 4
... 1 From the Finder desktop, double-click the printer folder. 2 Double-click User's Guide. To return an ink cartridge, go to accomplish common printer tasks like printing, copying, and scanning. It also includes information on troubleshooting common printer setup problems.
For additional information about the printer
The Quick Reference Guide contains basic instructions on how to www.lexmark...
Quick Reference - Page 10
... instructions on the computer screen.
Using the printer control panel 1 From the printer control panel, navigate to:
> Maintenance > 2 Press the arrow buttons to scroll to :
> Maintenance > > Align Printer > > An alignment page prints. A cleaning page prints.
10
Aligning the printhead
If the characters or lines on your printer > Maintenance tab > Align cartridges 5 Follow the instructions...
Quick Reference - Page 18
...:
REMOVE AND REINSERT THE PRINTHEAD
1 Open the printer and lift the latch.
2
18
If Troubleshooting does not solve your problem
Visit our Web site at http://support.lexmark.com to find the following :
CHANGE THE LANGUAGE USING THE PRINTER MENUS
1 From the printer control panel, press .
2 Press the arrow buttons to scroll to Defaults, and then...
Quick Reference - Page 20
... ALIGN THE PRINTHEAD
1 Reinstall the ink cartridges, see the Wireless troubleshooting section. An alignment page prints. Press to Align Printer, and the press . Note: Make sure the printer is wirelessly connected, see "Replacing ink cartridges" on the printer.
A cleaning page prints. 6 Press the arrow buttons to scroll to wake up the printer.
If this problem persists, then...
Network Guide - Page 3
... or Programs, and then select the printer program folder from the list. 3 Select View User's Guide. Use the space provided below to your wireless network and troubleshoot basic networking problems. For additional networking information or other information about the printer
The Network Getting Started Guide helps you add the printer to write down the security key and...
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