Lexmark Impact S301 Support Question
Lexmark Impact S301 Support Question
Find answers below for this question about Lexmark Impact S301.Need a Lexmark Impact S301 manual? We have 3 online manuals for this item!
Question posted by zekealanzo on March 12th, 2014
Shows Theres A Problem With The Printhead
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Current Answers
Answer #1: Posted by TommyKervz on March 12th, 2014 3:41 PM
TommyKervz
Member since:
January 10th, 2013 Points: 17,776,843
Member since:
January 10th, 2013 Points: 17,776,843
Hi. The possible causes of this and recommended solutions are here.
Related Lexmark Impact S301 Manual Pages
User's Guide - Page 1
Impact S300 Series User's Guide
November 2010
Machine type(s): 4443 Model(s): 101, 10E, 11n, 1En
www.lexmark.com
User's Guide - Page 2
Contents
Safety information 5
About your printer 6
Thank you for choosing this printer!...6 Minimizing your printer's environmental impact 6 Finding information about the printer...7 Understanding the parts of the printer...9
Ordering and replacing supplies 11
Ordering ink cartridges...11 Using genuine Lexmark ink cartridges...11 Replacing ink cartridges...12 Ordering paper and other supplies...
User's Guide - Page 4
......88 Cleaning the scanner glass...89
Troubleshooting 90
Before you troubleshoot...90 Using the Service Center to solve printer problems 90 If Troubleshooting does not solve your problem 90 Setup troubleshooting...90 Jams and misfeeds troubleshooting...96 Print troubleshooting...98 Copy and scan troubleshooting...101 Memory card troubleshooting...103 Wireless troubleshooting...105
Notices...
User's Guide - Page 5
...-SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug the power cord from the wall outlet and disconnect all cables from the electrical ...product near the product and easily accessible. Do not place or use of such problems. Remove the power cord from the printer before inspecting it. If any electrical or cabling connections, such as the fax...
User's Guide - Page 6
...printer display (depending on your printer model).
• Preview print jobs before printing. Duplexing lets you are continually improving our printers to make sure you find something we could do encounter any problems... support representatives will meet your needs. Minimizing your printer's environmental impact
We are committed to protecting the environment and are the reason we do...
User's Guide - Page 7
... to improve the quality of throwing it here
Setup documentation The setup documentation came with fewer cartridges. • Clean the printhead. Before replacing and recycling your prints. Finding information about the printer
Publications
What are mostly text.
• Use High Yield cartridges. Follow the instructions to www.lexmark.com/recycle. To return...
User's Guide - Page 90
...Printhead errors" on page 91 • "Software did not install" on page 93
Troubleshooting
90 Method 2
1 Click or Start. 2 Click All Programs or Programs, and then select the printer
program folder from the list.
3 Select Printer... solve most printer problems:
• Make sure the power cord is plugged into the printer and into a working electrical outlet. • Make sure the printer is not ...
User's Guide - Page 91
... until Language Selection appears on the display, indicating that the printer has been reset.
3 Complete the initial printer setup.
Printhead errors
If the "Before you troubleshoot" checklist does not solve the problem, then try the following :
CHANGE THE LANGUAGE USING THE PRINTER MENUS
1 From the printer control panel, press . 2 Press the arrow buttons to scroll to...
User's Guide - Page 93
... reinstalling the software.
SELECT YOUR PRINTER FROM THE PRINT DIALOG BEFORE SENDING THE PRINT JOB
Note: This solution applies to a defective port. If the cable is damaged, then use a new one or more of the printhead.
3 Close the printer. You may have problems, then try another USB port on the Printer list, then choose Add...
User's Guide - Page 94
...outlet.
4 Turn on the printer.
Press and hold for any obvious damage. REINSTALL THE INK CARTRIDGES AND DEEP CLEAN AND ALIGN THE PRINTHEAD
1 Reinstall the ink cartridges, ... printer, remove and then reconnect the USB cable. • For a printer that is printing blank pages
Blank pages may have problems, then try installing the cartridges again.
2 Load plain paper. 3 From the printer ...
User's Guide - Page 95
...scroll to Deep Clean Printhead, and then press .
Cannot delete documents from the print queue
If you have jobs stuck in Power Saver mode.
Printer is in the ...printer. If the printer will not come out of the printer. RECONNECT THE PRINTER POWER SUPPLY
1 Turn off slowly, then the printer is busy or does not respond
If the "Before you troubleshoot" checklist does not solve the problem...
User's Guide - Page 100
...PRINTER SOFTWARE MAKE SURE THE INK CARTRIDGES ARE PROPERLY INSTALLED ALIGN THE PRINTHEAD CLEAN OR DEEP CLEAN THE PRINTHEAD NOZZLES
Note: If these solutions do not remove the streaks or lines on the printed image, then contact technical support.
Print speed is slow
If the "Before you troubleshoot" checklist does not solve the problem...THE PRINTER SOFTWARE MANUALLY SELECT A PAPER TYPE THAT MATCHES THE...
User's Guide - Page 141
... in Windows 73 printer control panel 9 using 15 printer does not print wireless 111 printer does not print wirelessly 111 printer does not respond 95 printer printing blank pages 94 printer problems, basic solutions 90 printer software installing 25 uninstalling 24 printer, setting as default 47 printhead aligning 87 printhead access 10 printhead error 91 printhead nozzles cleaning 88 printing...
User's Guide - Page 142
...does not print 93 printer does not respond 95 printer printing blank pages 94 printhead error 91 software did not install 93 shared printing 74 sharing printer in Windows 73 ...31 scanning 56 transparencies 29 troubleshooting checking an unresponsive
printer 90 contacting technical support 90 Service Center 90 solving basic printer problems 90 wireless network 105 troubleshooting, copy scanner unit ...
User's Guide - Page 143
... respond 95 printer printing blank pages 94 printhead error 91 software did not install 93
troubleshooting, wireless cannot print over wireless network 106 changing wireless settings after installation (Mac) 67 changing wireless settings after installation (Windows) 67 photos do not print from memory card across wireless network 104 resolving communication problems 120 Wi...
Quick Reference - Page 3
Contents
Important safety information 2
About your printer 4
Finding information about the printer 4 Minimizing your printer's environmental impact 4 Printer models...5 Printer features...5 Understanding the parts of the printer 5 Using the printer control panel 6 Using memory cards and flash drives 7
Ordering and replacing ink cartridges 8
Ordering ink cartridges...8 Replacing ink ...
Quick Reference - Page 4
... impact even further. Minimizing your ink cartridges, try using less ink than one page image on one side of paper.
• Print on troubleshooting common printer setup problems.
For additional information about the printer
The Quick Reference Guide contains basic instructions on your printer model).
• Preview print jobs before printing. This feature sets the...
Quick Reference - Page 18
... 20 • "Cannot delete documents from the list. 3 Select Printer Home. 4 From the Support tab, select Service Center.
Printhead errors
If the "Before you troubleshoot" checklist does not solve the problem, then try one of the following :
REMOVE AND REINSERT THE PRINTHEAD
1 Open the printer and lift the latch.
2
18 To open the Service Center...
Quick Reference - Page 19
... of the computer.
Print job does not print or is missing pages
If the "Before you encountered problems while installing, or if your printer, and then click Print.
19 Note: If removing and reinserting the printhead does not resolve the error, then contact technical support.
The cartridges should click firmly into the wall...
Quick Reference - Page 20
...printing is printing blank pages
Blank pages may have problems, then try installing the cartridges again.
2 Load plain paper. 3 From the printer control panel, press . 4 Press the arrow buttons...the wall outlet, and then turn on the Printer list, then choose Add Printer.
REINSTALL THE INK CARTRIDGES AND DEEP CLEAN AND ALIGN THE PRINTHEAD
1 Reinstall the ink cartridges, see the Wireless ...
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