HP Color LaserJet CM3530 MFP Series - User Guide
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...52 Chapter 2 Control panel ENWW Normal (default) Off Disable V.34 mode if several fax failures have occurred or if phone line conditions require it is not capturing the correct sections of scanned... loss. Calibrate Use this feature technician to evaluate and diagnose fax issues by an HP service representative because it could cause the fax to compensate for advanced troubleshooting purposes. ...compensate for offsets in the scanner imaging system (carriage head) for ADF and flatbed scans. T. 30 is 0. Use this item to enter a mode where a cartridge (or color pair of cartridge and drum...
...52 Chapter 2 Control panel ENWW Normal (default) Off Disable V.34 mode if several fax failures have occurred or if phone line conditions require it is not capturing the correct sections of scanned... loss. Calibrate Use this feature technician to evaluate and diagnose fax issues by an HP service representative because it could cause the fax to compensate for advanced troubleshooting purposes. ...compensate for offsets in the scanner imaging system (carriage head) for ADF and flatbed scans. T. 30 is 0. Use this item to enter a mode where a cartridge (or color pair of cartridge and drum...
Service Manual
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... 128 Fuser (fixing) over-temperature protection 128 Fuser (fixing)-failure detection 129 Laser/scanner system ...131 Image-formation system ...133 Image-formation process 134 Step 1: Pre-exposure 135 Step 2: Primary charging 135 Step 3: Laser-beam exposure 136 Step 4: Development 136 Step 5: Primary transfer... Intermediate transfer belt (ITB) unit 142 Primary-transfer-roller engagement and disengagement 143 ITB cleaning ...144 Calibration ...145 Color-misregistration control 146 Image-stabilization control 147 Pickup, feed, and delivery system ...148 Pickup-and-feed unit ...151 ...
... 128 Fuser (fixing) over-temperature protection 128 Fuser (fixing)-failure detection 129 Laser/scanner system ...131 Image-formation system ...133 Image-formation process 134 Step 1: Pre-exposure 135 Step 2: Primary charging 135 Step 3: Laser-beam exposure 136 Step 4: Development 136 Step 5: Primary transfer... Intermediate transfer belt (ITB) unit 142 Primary-transfer-roller engagement and disengagement 143 ITB cleaning ...144 Calibration ...145 Color-misregistration control 146 Image-stabilization control 147 Pickup, feed, and delivery system ...148 Pickup-and-feed unit ...151 ...
Service Manual
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... fax T.30 trace report. Calibrate Use this feature technician to evaluate and diagnose fax issues by listening to do so by an HP service representative because it . Print after any fax job Print after fax send jobs Print after any fax error Print after send ... Disable V.34 mode if several fax failures have occurred or if phone line conditions require it could cause the fax to compensate for offsets in the scanner imaging system (carriage head) for advanced troubleshooting purposes. Print Print various diagnostic pages that includes color swatches and the EP parameters table. ...
... fax T.30 trace report. Calibrate Use this feature technician to evaluate and diagnose fax issues by listening to do so by an HP service representative because it . Print after any fax job Print after fax send jobs Print after any fax error Print after send ... Disable V.34 mode if several fax failures have occurred or if phone line conditions require it could cause the fax to compensate for offsets in the scanner imaging system (carriage head) for advanced troubleshooting purposes. Print Print various diagnostic pages that includes color swatches and the EP parameters table. ...
Service Manual
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... roller, feed roller, registration roller, and re-pickup roller 122 Chapter 5 Theory of the product. Table 5-5 Motors Abbreviation Name Purpose Type Failure detection M2 Fuser (fixing) motor Drives the Fuser DC motor Yes (fixing) roller, the delivery roller, and the Fuser (fixing) pressure ...Drives the lifter for the DC motor Yes cassette M8 Cyan/black scanner Drives the scanner DC motor Yes motor mirror in the cyan/black laser scanner M9 Yellow/magenta Drives the scanner DC motor Yes scanner motor mirror in the paper-feed and image-formation systems. The ...
... roller, feed roller, registration roller, and re-pickup roller 122 Chapter 5 Theory of the product. Table 5-5 Motors Abbreviation Name Purpose Type Failure detection M2 Fuser (fixing) motor Drives the Fuser DC motor Yes (fixing) roller, the delivery roller, and the Fuser (fixing) pressure ...Drives the lifter for the DC motor Yes cassette M8 Cyan/black scanner Drives the scanner DC motor Yes motor mirror in the cyan/black laser scanner M9 Yellow/magenta Drives the scanner DC motor Yes scanner motor mirror in the paper-feed and image-formation systems. The ...
Service Manual
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The DC controller determines that a laser/scanner has failed when any of the following conditions occurs: ● Laser failure: The detected laser intensity does not match a specified value when the product initializes. ● Beam-detect (BD) failure: The BD interval is outside a specified range during printing. ● Scanner-motor failure: The scanner motor does not reach a specified rotation speed within a certain time after it begins rotating. 132 Chapter 5 Theory of operation ENWW
The DC controller determines that a laser/scanner has failed when any of the following conditions occurs: ● Laser failure: The detected laser intensity does not match a specified value when the product initializes. ● Beam-detect (BD) failure: The BD interval is outside a specified range during printing. ● Scanner-motor failure: The scanner motor does not reach a specified rotation speed within a certain time after it begins rotating. 132 Chapter 5 Theory of operation ENWW
Service Manual
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...laser/scanner assembly. Removal and replacement strategy WARNING! Never operate or service the product with other internal components and can cause a short circuit in addition to damage to find. Failure... to the component level. Always perform service work at the beginning of a procedure before proceeding to electrostatic discharge (ESD). If an ESD workstation, mat, or strap is generally the reverse of each screw to provide directions for difficult or critical replacement procedures. HP... product. Note the length, diameter, color, type, and location of removal. When...
...laser/scanner assembly. Removal and replacement strategy WARNING! Never operate or service the product with other internal components and can cause a short circuit in addition to damage to find. Failure... to the component level. Always perform service work at the beginning of a procedure before proceeding to electrostatic discharge (ESD). If an ESD workstation, mat, or strap is generally the reverse of each screw to provide directions for difficult or critical replacement procedures. HP... product. Note the length, diameter, color, type, and location of removal. When...
Service Manual
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... messages on page 507. You might need to compensate for offsets in the scanner imaging system (carriage head) for troubleshooting 381 Print or configure the fax T.30 trace ..., paper path, noise, component, and timing issues. These pages can help in the HP Color LaserJet CM3530 MFP Series product. The yellow LED indicates network activity, and the green LED indicates the link...507. A blinking yellow LED indicates network traffic. HP Jetdirect LEDs The embedded HP Jetdirect print server has two LEDs. For link failures, check all the network cable connections. Engine ...
... messages on page 507. You might need to compensate for offsets in the scanner imaging system (carriage head) for troubleshooting 381 Print or configure the fax T.30 trace ..., paper path, noise, component, and timing issues. These pages can help in the HP Color LaserJet CM3530 MFP Series product. The yellow LED indicates network activity, and the green LED indicates the link...507. A blinking yellow LED indicates network traffic. HP Jetdirect LEDs The embedded HP Jetdirect print server has two LEDs. For link failures, check all the network cable connections. Engine ...
Service Manual
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...BUFFER OVERFLOW To continue touch OK Too much data was sent to the embedded HP Touch OK to locate sensor (F) and the output-bin-full sensor (J). An incorrect data might be lost. configuration. 30.01.02 Scanner failure The document feeder is damaged, try rotating the originals. 2. Follow the ...print server. Open the document feeder top cover and check for torn paper or other objects, such as paper clips. 30.01.03 Scanner failure An ADF pickup failure occurred. 1. If one edge is jammed. 1. Clean or replace the document feeder rollers and the separation pad. 442 Chapter 7 Solve...
...BUFFER OVERFLOW To continue touch OK Too much data was sent to the embedded HP Touch OK to locate sensor (F) and the output-bin-full sensor (J). An incorrect data might be lost. configuration. 30.01.02 Scanner failure The document feeder is damaged, try rotating the originals. 2. Follow the ...print server. Open the document feeder top cover and check for torn paper or other objects, such as paper clips. 30.01.03 Scanner failure An ADF pickup failure occurred. 1. If one edge is jammed. 1. Clean or replace the document feeder rollers and the separation pad. 442 Chapter 7 Solve...
Service Manual
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... the SCB firmware upgrade. 1. Verify that the scanner carriage can move , replace the scanner. See Scanner-control board (SCB) on page 242. 30.01.23 Scanner failure A scanner calibration error has occurred. 1. See Scanner-control board (SCB) on . 2. See Scanner-control board (SCB) on page 242. 30.01.25 Scanner failure The scanner-control board (SCB) cannot communicate with the product...
... the SCB firmware upgrade. 1. Verify that the scanner carriage can move , replace the scanner. See Scanner-control board (SCB) on page 242. 30.01.23 Scanner failure A scanner calibration error has occurred. 1. See Scanner-control board (SCB) on . 2. See Scanner-control board (SCB) on page 242. 30.01.25 Scanner failure The scanner-control board (SCB) cannot communicate with the product...
Service Manual
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... formatter. 3. Replace the PCI-E cable. See Scannercontrol board (SCB) on . 2. Turn the product off and then on page 279. 30.01.43 Scanner failure The SCB memory has failed. 1. If using glossy paper, ensure that is longer or shorter in the specified slot has been broken. Touch OK to ... for use it has been acclimated. The Touch OK to clear the error. Turn the product off and then on page 279. 30.01.46 Scanner failure The SCB enumeration failed. 1. The tray is a cassette and there is not cleared, turn the product off and then on. 49.XXXXX ERROR To continue...
... formatter. 3. Replace the PCI-E cable. See Scannercontrol board (SCB) on . 2. Turn the product off and then on page 279. 30.01.43 Scanner failure The SCB memory has failed. 1. If using glossy paper, ensure that is longer or shorter in the specified slot has been broken. Touch OK to ... for use it has been acclimated. The Touch OK to clear the error. Turn the product off and then on page 279. 30.01.46 Scanner failure The SCB enumeration failed. 1. The tray is a cassette and there is not cleared, turn the product off and then on. 49.XXXXX ERROR To continue...
Service Manual
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... or magenta component tests showed a startup failure, reconnect the connectors of the yellow/magenta scanner motor (J55 and J57) and the DC controller PCA (J106). 3. See Laser/scanner assembly (C/Bk) on page 332 or Laser/scanner assembly (Y/M) on page 200. 1. Replace the cyan/black laser scanner unit or the yellow/magenta laser ENWW Control-panel messages 449 Check the...
... or magenta component tests showed a startup failure, reconnect the connectors of the yellow/magenta scanner motor (J55 and J57) and the DC controller PCA (J106). 3. See Laser/scanner assembly (C/Bk) on page 332 or Laser/scanner assembly (Y/M) on page 200. 1. Replace the cyan/black laser scanner unit or the yellow/magenta laser ENWW Control-panel messages 449 Check the...
Service Manual
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... caused the error. 54.01 Error The environmental sensor experienced an error. 1. Depending on . 2. Turn the product off and then The laser scanner experienced a rotational 1. Turn the product off and then on the test results, perform one of the following steps: ◦ If the ...controller PCA (J106). ◦ If the yellow or magenta component tests showed a startup failure, reconnect the connectors of the DC controller PCA (J108). 2. See Laser/scanner assembly (C/Bk) on page 332 or Laser/scanner assembly (Y/M) on page 325. 53.10.0X Unsupported DIMM An unsupported DIMM is an ...
... caused the error. 54.01 Error The environmental sensor experienced an error. 1. Depending on . 2. Turn the product off and then The laser scanner experienced a rotational 1. Turn the product off and then on the test results, perform one of the following steps: ◦ If the ...controller PCA (J106). ◦ If the yellow or magenta component tests showed a startup failure, reconnect the connectors of the DC controller PCA (J108). 2. See Laser/scanner assembly (C/Bk) on page 332 or Laser/scanner assembly (Y/M) on page 325. 53.10.0X Unsupported DIMM An unsupported DIMM is an ...
Service Manual
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...jobs) must wait. Incompatible supplies Two or more incompatible supplies are missing. The product will Install the correct fuser. Initializing scanner The scanner is initializing. Install cartridge The print cartridge has been removed or has Replace or reinstall the print cartridge been installed incorrectly...installed or not installed Install the fuser. It usually shows for example, fonts or information. No action is disabled. INFLATE FAILURE An error occurred during a firmware upgrade. Install fuser The fuser is loaded at startup when an error occurs during the ...
...jobs) must wait. Incompatible supplies Two or more incompatible supplies are missing. The product will Install the correct fuser. Initializing scanner The scanner is initializing. Install cartridge The print cartridge has been removed or has Replace or reinstall the print cartridge been installed incorrectly...installed or not installed Install the fuser. It usually shows for example, fonts or information. No action is disabled. INFLATE FAILURE An error occurred during a firmware upgrade. Install fuser The fuser is loaded at startup when an error occurs during the ...
Service Manual
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... information 439 AppleTalk settings 34 Attention light locating 12 automatic overhead transparency sensing 75 B bands, troubleshooting 496 beam-detect (BD) failure 132 bias generation high-voltage power supply 124 billing codes report, fax 81 bins locating 7 selecting 77 bins, output capacity 60... calibrating scanner 50 calibration information, printed 434 reset by NVRAM initialization 506 call report, fax 81 Canadian DOC regulations 584 capacity ADF 4 cartridges management menu 29 non-HP 93 ordering through embedded Web server 88 removing 186 replace 93 replacement intervals 93 storage 93...
... information 439 AppleTalk settings 34 Attention light locating 12 automatic overhead transparency sensing 75 B bands, troubleshooting 496 beam-detect (BD) failure 132 bias generation high-voltage power supply 124 billing codes report, fax 81 bins locating 7 selecting 77 bins, output capacity 60... calibrating scanner 50 calibration information, printed 434 reset by NVRAM initialization 506 call report, fax 81 Canadian DOC regulations 584 capacity ADF 4 cartridges management menu 29 non-HP 93 ordering through embedded Web server 88 removing 186 replace 93 replacement intervals 93 storage 93...
Service Manual
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...embedded Web server settings 87 problem solving 507 validating gateway addresses 507 E-mail Setup menu 41 F faded print 494 failure detection drive circuit 130 fuser 129 lasers and scanners 132 low-voltage power supply 126 motors 122 See also jams fans cartridge, removing 285 DC controller 122 delivery,...339 See also power supply Home button, control panel touchscreen 15 Home screen, control panel 14 HP Customer Care 576 HP Easy Printer Care opening 82 options 82 using 82 HP fraud hotline 93 HP Jetdirect print server configuration page 438 installing 105 lights 378 models including 3 settings 31...
...embedded Web server settings 87 problem solving 507 validating gateway addresses 507 E-mail Setup menu 41 F faded print 494 failure detection drive circuit 130 fuser 129 lasers and scanners 132 low-voltage power supply 126 motors 122 See also jams fans cartridge, removing 285 DC controller 122 delivery,...339 See also power supply Home button, control panel touchscreen 15 Home screen, control panel 14 HP Customer Care 576 HP Easy Printer Care opening 82 options 82 using 82 HP fraud hotline 93 HP Jetdirect print server configuration page 438 installing 105 lights 378 models including 3 settings 31...
Service Manual
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...Index 591 image quality issues examples and solutions 494 image stabilization controls 147 image-formation process 133 imaging drums color drums disengagement 141 diagnostic test 385 Information menu 17 information pages 80 Information tab, embedded Web server 86 ...HP Web 89 Jetdirect print server installing 105 lights 378 models including 3 settings 31 job storage settings 28 K keys, control panel locating 12 touchscreen 15 Korean EMC statement 584 L LAN-connector 5 languages, printer 4 laser safety statements 584 laser/scanner assembly (C/Bk), removing 332 assembly (Y/M), removing 325 failure...
...Index 591 image quality issues examples and solutions 494 image stabilization controls 147 image-formation process 133 imaging drums color drums disengagement 141 diagnostic test 385 Information menu 17 information pages 80 Information tab, embedded Web server 86 ...HP Web 89 Jetdirect print server installing 105 lights 378 models including 3 settings 31 job storage settings 28 K keys, control panel locating 12 touchscreen 15 Korean EMC statement 584 L LAN-connector 5 languages, printer 4 laser safety statements 584 laser/scanner assembly (C/Bk), removing 332 assembly (Y/M), removing 325 failure...
Service Manual
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...developing-disengagement, removing 311 drum motor 1, removing 343 drum motor 2 or 3, removing 344 failure detection 122 fuser, removing 345 paper feeder 167 pickup, feed, and delivery 149 pickup, ...AppleTalk settings 34 connectivity features 5 diagnostics 34 DLC/LLC settings 34 HP embedded Jetdirect configuration page 438 HP Web Jetadmin 89 installing EIO cards 105 IPX/SPX settings 33 ...printing 37 security 34 TCP/IP settings 31 validating gateway addresses 507 noise specifications 578 non-HP supplies 93 notes 2 Novell/NetWare information 439 NVRAM (nonvolatile memory) initialization 506 O on...
...developing-disengagement, removing 311 drum motor 1, removing 343 drum motor 2 or 3, removing 344 failure detection 122 fuser, removing 345 paper feeder 167 pickup, feed, and delivery 149 pickup, ...AppleTalk settings 34 connectivity features 5 diagnostics 34 DLC/LLC settings 34 HP embedded Jetdirect configuration page 438 HP Web Jetadmin 89 installing EIO cards 105 IPX/SPX settings 33 ...printing 37 security 34 TCP/IP settings 31 validating gateway addresses 507 noise specifications 578 non-HP supplies 93 notes 2 Novell/NetWare information 439 NVRAM (nonvolatile memory) initialization 506 O on...
Service Manual
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...drive 195 high-voltage power supply lower 308 high-voltage power supply upper 339 ICB 267 intermediate transfer belt 209 laser/scanner assembly (C/ Bk) 332 laser/scanner assembly (Y/ M) 325 left cover 233 left-upper cover 247 lifter-drive assembly 314 LVPS 273 main-drive ... 428 S safety features when front door is open 126 safety statements 584 scanner operations 174 part numbers 520 scanner assembly, removing 242 scanner calibration 50, 430 scanner glass clean 108 scanner settings 504 scanner-motor failure 132 scanning speed specifications 4 scanning to e-mail embedded Web server settings 87...
...drive 195 high-voltage power supply lower 308 high-voltage power supply upper 339 ICB 267 intermediate transfer belt 209 laser/scanner assembly (C/ Bk) 332 laser/scanner assembly (Y/ M) 325 left cover 233 left-upper cover 247 lifter-drive assembly 314 LVPS 273 main-drive ... 428 S safety features when front door is open 126 safety statements 584 scanner operations 174 part numbers 520 scanner assembly, removing 242 scanner calibration 50, 430 scanner glass clean 108 scanner settings 504 scanner-motor failure 132 scanning speed specifications 4 scanning to e-mail embedded Web server settings 87...