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HP Color LaserJet CM6030/CM6040 Support Question

HP Color LaserJet CM6030/CM6040 Support Question

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Question posted by sajib281 on September 6th, 2013

Hp 6030 30.01.40 Scanner Failure

I Have one HP Color Laser Jet CM6030 MFP Series printer The Error Message is 30.01.40 scanner failure Please Tell me how can i Fix the Error message Thanks...

Current Answers

Answer #1: Posted by DreadPirateRoberts on September 10th, 2013 9:44 AM
This answer was accepted by the poster of the original question.
DreadPirateRoberts

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According to HP the copy-process board (CPB) failed. These are the recommended steps

Reboot the printer.

Check the CPB LED.

Reseat the CPB connectors.

Reseat the cable form the scanner to the formatter.

Replace the CPB.

Related HP Color LaserJet CM6030/CM6040 Manual Pages

HP Color LaserJet CM6040/CM6030 MFP Series - Job Aid - Use Output Finisher - Page 3

...Multifunction finisher. 3. When Stacker Mode is used and the booklet maker finisher is installed, the two upper bins act as a single bigger bin. Usually this designation is reserved for the stapler/stacker or the booklet maker at the control panel. HP Color LaserJet CM6030 and CM6040 MFP Series... users. At the control panel, touch Administration, and then touch Device behavior. 2.
HP Color LaserJet CM6040/CM6030 MFP Series - Job Aid - Use Output Finisher - Page 8

...Staple and collate Print a color booklet Steps to perform ...hp.com HP Color LaserJet CM6030 and CM6040 MFP Series Use output finishers How do I Steps to perform Create a booklet from a copy Documents can be copied from the automatic document feeder (ADF) or by placing the document on (1). From the control panel, touch Copy. Scroll to and touch Booklet Format. Touch Booklet on the scanner...
HP Color LaserJet CM6040/CM6030 MFP Series - Job Aid - Clear Jams - Page 21

Clear jams in optional Trays 3, 4, and 5 (continued) Steps to perform 6 Open the tray that is indicated in the control-panel message, and make sure that the paper is stacked correctly. 7 Close the tray. 8 Close the lower right door. ©2008 Copyright Hewlett-Packard Development Company, L.P. 21 www.hp.com HP Color LaserJet CM6030 and CM6040 MFP Series Manage and Maintain How do I?
HP Color LaserJet CM6040/CM6030 MFP Series - Job Aid - Fax - Page 2

...scanner glass or face-up in the ADF. Select Fax Numbers from the dropdown menu, enter the fax number using the keypad. Touch one of the fax report options: - From the home screen, touch Fax. Touch Speed Dials (3). Fax Activity Log - HP Color LaserJet CM6030 and CM6040 MFP Series... Touch Print. 2 1 3 ©2008 Copyright Hewlett-Packard Development Company, L.P. 2 www.hp.com
HP Color LaserJet CM6040/CM6030 MFP Series - Job Aid - Maintenance - Page 9

...Close the front door (6). 5 2 4 6 ©2008 Copyright Hewlett-Packard Development Company, L.P. 9 www.hp.com HP Color LaserJet CM6030 and CM6040 MFP Series Maintenance How do I Replace print cartridges. Remove the new print cartridge from its slot and insert the print ...down to perform Replace a print cartridge when the control panel displays the 1 Replace Cartridge message.
HP Color LaserJet CM6040/CM6030 MFP Series - Job Aid - Maintenance - Page 10

...the bottom of the image drum automatically slides off as it clicks into place. HP Color LaserJet CM6030 and CM6040 MFP Series Maintenance How do I Steps to open (1). 2 With one hand, slowly .... Information about recycling, visit www.hp.com/recycle. 3 Close the front door (5). 4 5 ©2008 Copyright Hewlett-Packard Development Company, L.P. 10 www.hp.com Store the used image drums ...
HP Color LaserJet CM6030/CM6040 MFP Series - Software Technical Reference (external) - Page 6

... Version 21 Documentation availability and localization 27 Admin CD ...27 Main browser screen 28 HP Color LaserJet CM6030 and CM6040 MFP Series Printingsystem Install Notes 28 Administrator Documentation screen 29 HP Embedded Web Server User Guide 30 HP Jetdirect Print Servers Administrator's Guide 30 HP Driver Preconfiguration Support Guide 31 User CD ...31 Main browser screen 32 Control...
HP Color LaserJet CM6030/CM6040 MFP Series - Software Technical Reference (external) - Page 23

... Table 1-1 Product models Model HP Color LaserJet CM6030 MFP HP Color LaserJet CM6030 f MFP HP Color LaserJet CM6040 MFP HP Color LaserJet CM6040f MFP Features ● 100-sheet multipurpose input tray (Tray 1) ● 30 pages per minute (ppm) ● Two 500-sheet input trays ● Automatic document feeder (ADF) that holds up to 50 pages ● HP Jetdirect embedded print server for...
HP Color LaserJet CM6030/CM6040 MFP Series - Software Technical Reference (external) - Page 25

...HP Color LaserJet CM6040 MFP prints up to 40 pages per minute (ppm) on letter-size paper and 41 ppm on A4-size paper. ● Up to 12 seconds to print the first page ● Recommended maximum monthly print volume of pages for the HP Color LaserJet CM6030 MFP printer... Languages and fonts Paper handling ● HP Color LaserJet CM6030 MFP prints up to 30 pages per inch (dpi) with Image ...
HP Color LaserJet CM6040/CM6030 MFP Series - Service Manual - Page 48

...1-1 Product models Model HP Color LaserJet CM6040 MFP HP Color LaserJet CM6040f MFP HP Color LaserJet CM6030 MFP HP Color LaserJet CM6030f MFP 2 Chapter 1 Product basics Features ● 100-sheet multipurpose input tray (Tray 1) ● 40 pages per minute (ppm) ● Two 500-sheet input trays ● Automatic document feeder (ADF) that holds up to 50 pages ● HP Jetdirect embedded print...
HP Color LaserJet CM6040/CM6030 MFP Series - Service Manual - Page 468

... types lists the types of control-panel messages. ● Control-panel messages explains each control-panel display message and suggests recommendations for clearing the cause of each mechanical assembly, printer systems, and the basic theory of the color laser-printing process. When the printer message indicates a failure for which the root cause is presented with e-mail. ● Diagrams...
HP Color LaserJet CM6040/CM6030 MFP Series - Service Manual - Page 472

... message display? Does the event log print? For more information about optional output devices, see Control-panel messages ...errors with this troubleshooting flowchart. After successfully printing and evaluating the event log, go to the correct port, or reinstall the software, selecting the new connection type that are installed are using the HP Color LaserJet CM6040 MFP Series printer...
HP Color LaserJet CM6040/CM6030 MFP Series - Service Manual - Page 505

... for any paper in the Troubleshooting menu to print the page. Replace the fan if the error persists and the fan is not operational. 30.01.08 Scanner failure The scanner is jammed or the sensor failed. ENWW Control-panel messages 459 Open the right door. 2. Remove the paper in the IPTU. Remove any jammed paper. USB...
HP Color LaserJet CM6040/CM6030 MFP Series - Service Manual - Page 506

...on page 388. 1. Turn the product off and then on and then off: a. c. Table 7-4 Control-panel messages (continued) Control panel message Description 30.01.14 Scanner failure The SCB firmware failed. 30.01.15 Scanner failure 30.01.18 Scanner failure The scanner initialization failed. Perform a remote firmware upgrade. Replace the lamp if it is broken. Replace the optical...
HP Color LaserJet CM6040/CM6030 MFP Series - Service Manual - Page 507

... page 388. 5. Replace the SCB. Replace the scanner. Verify that the scanner power cable is not plugged in backwards. 5. ENWW Control-panel messages 461 Replace the CPB. Replace the SCB. Turn the product off and then on . 2. See SCB, CPB, and SCUID on page 358. 30.01.40 Scanner failure The scanner AFE 2 failed. 1. Connect the CPB memory. 2. Turn...
HP Color LaserJet CM6040/CM6030 MFP Series - Service Manual - Page 508

...clear the error. Turn the product off and then on page 388. 40 Embedded I/O Bad Transmission To continue touch OK A temporary printing error occurred. ...messages (continued) Control panel message Description Recommended action 30.01.44 Scanner failure There is full. 1. Check the SCB LEDs. 30.01.45 Scanner failure The CPB memory is an SCB communication error. 1. This message...
HP Color LaserJet CM6040/CM6030 MFP Series - Service Manual - Page 626

... troubleshooting print-quality, paper path, noise, component, and timing issues. LED diagnostics LED, engine, and individual diagnostics can try to and touch Administration. 2. For link failures, check all of the engine diagnostics that help in the HP Color LaserJet CM6040 MFP Series product. Touch Initial Setup. 3. Select the appropriate link speed. 7.
HP Color LaserJet CM6040/CM6030 MFP Series - Service Manual - Page 680

...PRINT Max. 16100 2 ITB motor 3 Pickup roller 4 Registration roller 1100 5 Scanner motor 6 Fixing motor ITB engagement operation start to 7 complete 8 Developing roller engagement operation start ...Fixing delivery sensor 400 500 Engagement 700 1300 1700 Engagement 1300 Engagement 6700 Disengagement Disengagement Y:1200 M:1700 C:2200 Bk:2700 4000 Y:700 M:1200 C:1700 Bk:2200 All colors...
HP Color LaserJet CM6040/CM6030 MFP Series - User Guide - Page 18

...1-1 Product models Model HP Color LaserJet CM6040 MFP HP Color LaserJet CM6040f MFP HP Color LaserJet CM6030 MFP HP Color LaserJet CM6030f MFP 2 Chapter 1 Product basics Features ● 100-sheet multipurpose input tray (Tray 1) ● 40 pages per minute (ppm) ● Two 500-sheet input trays ● Automatic document feeder (ADF) that holds up to 50 pages ● HP Jetdirect embedded print...
HP Color LaserJet CM6040/CM6030 MFP - Fax Guide - Page 50

...30 Report When fax is selected, then all incoming faxes will be only printed per the fax printing schedule. If Store all received faxes is selected, then faxes will be created. menus for printing of the HP LaserJet CM6040/CM6030 MFP Series...or disable the schedule for fax reports panel show incoming 30 report handled? & T.30 report? The key differences are how call report(s) Hidden...

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