HP Color LaserJet CM3530 MFP Series - User Guide
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... HP Jetdirect LEDs ...229 Correct print quality and copy quality problems 229 Example print quality problems 229 Repetitive defects ruler ...231 Overhead transparency defects 232 Print-quality problems associated with the environment 232 Print quality problems associated with jams 232 Optimize and improve image quality 232 Calibrate the product 232 Print-quality-troubleshooting pages 233 Solve performance problems ...234 Solve fax problems ...235 Solve e-mail problems...
... HP Jetdirect LEDs ...229 Correct print quality and copy quality problems 229 Example print quality problems 229 Repetitive defects ruler ...231 Overhead transparency defects 232 Print-quality problems associated with the environment 232 Print quality problems associated with jams 232 Optimize and improve image quality 232 Calibrate the product 232 Print-quality-troubleshooting pages 233 Solve performance problems ...234 Solve fax problems ...235 Solve e-mail problems...
HP Color LaserJet CM3530 MFP Series - User Guide
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... you are printing on the back side of the cleaning cycle. Adjust this setting if envelopes are having problems with color misregistration. Adjust this setting unless an HP-authorized support person recommends it. Adjust this setting if you are in a low-humidity environment and you... Reduced Temp Normal (default) Up Down Description When Transparency Only is operating in a lowvoltage environment and you are having problems with print quality such as blisters in the printed image. Adjust this setting if you are printing on pages. Do not adjust this setting if printed...
... you are printing on the back side of the cleaning cycle. Adjust this setting if envelopes are having problems with color misregistration. Adjust this setting unless an HP-authorized support person recommends it. Adjust this setting if you are in a low-humidity environment and you... Reduced Temp Normal (default) Up Down Description When Transparency Only is operating in a lowvoltage environment and you are having problems with print quality such as blisters in the printed image. Adjust this setting if you are printing on pages. Do not adjust this setting if printed...
HP Color LaserJet CM3530 MFP Series - User Guide
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...count reaches the value that is measured by the number of the page or on printed pages. Table 2-16 Print Quality menu (continued) Menu item Sub-menu item Humidity Mode Pre-rotation Fuser Temp Paper Curl Restore Optimize Values Normal (...Color REt Calibration/Cleaning Auto Cleaning Cleaning Interval Auto Cleaning Size Process Cleaning Page Enabled (default) Disabled Enabled Disabled (default) 1000 (default) 2000 5000 10000 20000 Letter A4 Process Quick Calibration Calibrate Description Adjust this setting if you are having problems with light density in the printed image...
...count reaches the value that is measured by the number of the page or on printed pages. Table 2-16 Print Quality menu (continued) Menu item Sub-menu item Humidity Mode Pre-rotation Fuser Temp Paper Curl Restore Optimize Values Normal (...Color REt Calibration/Cleaning Auto Cleaning Cleaning Interval Auto Cleaning Size Process Cleaning Page Enabled (default) Disabled Enabled Disabled (default) 1000 (default) 2000 5000 10000 20000 Letter A4 Process Quick Calibration Calibrate Description Adjust this setting if you are having problems with light density in the printed image...
HP Color LaserJet CM3530 MFP Series - User Guide
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... to stop functioning. Use this item to enter a mode where a cartridge (or color pair of cartridge and drum) can use this feature technician to evaluate and diagnose fax issues by an HP service representative because it . Do not modify this feature to compensate for phone-line ... the scanner if it is 0. Set loss levels to compensate for offsets in the scanner imaging system (carriage head) for advanced troubleshooting purposes. Print Print a diagnostic page that help solve print-quality problems. Print Never auto print (default) Print or configure the fax T.30 trace report. Print...
... to stop functioning. Use this item to enter a mode where a cartridge (or color pair of cartridge and drum) can use this feature technician to evaluate and diagnose fax issues by an HP service representative because it . Do not modify this feature to compensate for phone-line ... the scanner if it is 0. Set loss levels to compensate for offsets in the scanner imaging system (carriage head) for advanced troubleshooting purposes. Print Print a diagnostic page that help solve print-quality problems. Print Never auto print (default) Print or configure the fax T.30 trace report. Print...
HP Color LaserJet CM3530 MFP Series - User Guide
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... does not look like the figure shown here, the calibration process will fail and the quality of scans will be carried out only if you notice offset problems with the scanned images. or A4-size paper in the scanner imaging system (carriage head) for offsets in tray 1, and adjust the side guides. 2. Place the... target must extend completely to be calibrated again only rarely. Place the calibration target face-down in tray 1 so that the correct portion of the image accurately.
... does not look like the figure shown here, the calibration process will fail and the quality of scans will be carried out only if you notice offset problems with the scanned images. or A4-size paper in the scanner imaging system (carriage head) for offsets in tray 1, and adjust the side guides. 2. Place the... target must extend completely to be calibrated again only rarely. Place the calibration target face-down in tray 1 so that the correct portion of the image accurately.
HP Color LaserJet CM3530 MFP Series - User Guide
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... the job in smaller batches. ● If the selected colors are undesirable when printed, select different colors in the print path, they are using a reflective overhead...image quality The following the procedures does not improve print quality, go to www.hp.com/support/cljcm3530mfp. See Environmental specifications on the trailing edge of solid fill pages might display any of the image quality problems that the tray is within specifications. Scroll to and touch Print Quality. 3. Also, make sure that any image-quality problems, calibrate the product. 1. Print-quality problems...
... the job in smaller batches. ● If the selected colors are undesirable when printed, select different colors in the print path, they are using a reflective overhead...image quality The following the procedures does not improve print quality, go to www.hp.com/support/cljcm3530mfp. See Environmental specifications on the trailing edge of solid fill pages might display any of the image quality problems that the tray is within specifications. Scroll to and touch Print Quality. 3. Also, make sure that any image-quality problems, calibrate the product. 1. Print-quality problems...
HP Color LaserJet CM3530 MFP Series - User Guide
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... 125 paper jams 207 paper, ordering 244 part numbers accessories 245 hard disks 245 images drums 245 memory 245 print cartridges 245 parts order 245 pausing a print request 124...weatherproof maps 117 printing from Tray 2 99 priority, settings 62, 70 private jobs Windows 127 problem-solving environment 232 Error button, control panel touchscreen 17 e-mail 235 e-mail alerts 72 jams...protocols, network 78 PS Emulation drivers 59 Q quality troubleshooting 229 R Ready light locating 14 real-time clock 110 recipient lists 154 recycling HP printing supplies returns and environmental program 268 red ...
... 125 paper jams 207 paper, ordering 244 part numbers accessories 245 hard disks 245 images drums 245 memory 245 print cartridges 245 parts order 245 pausing a print request 124...weatherproof maps 117 printing from Tray 2 99 priority, settings 62, 70 private jobs Windows 127 problem-solving environment 232 Error button, control panel touchscreen 17 e-mail 235 e-mail alerts 72 jams...protocols, network 78 PS Emulation drivers 59 Q quality troubleshooting 229 R Ready light locating 14 real-time clock 110 recipient lists 154 recycling HP printing supplies returns and environmental program 268 red ...
Service Manual
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... or wrinkled 490 Product will not duplex or duplexes incorrectly 490 Use manual print modes ...492 Solve image-quality problems ...494 Image defects table ...494 Solve performance problems ...500 Solve connectivity problems ...501 Solve direct-connect problems 501 Solve network problems 501 Service mode functions ...503 Service menu ...503 Product resets ...505 Restore factory settings 505 Hard disk...
... or wrinkled 490 Product will not duplex or duplexes incorrectly 490 Use manual print modes ...492 Solve image-quality problems ...494 Image defects table ...494 Solve performance problems ...500 Solve connectivity problems ...501 Solve direct-connect problems 501 Solve network problems 501 Service mode functions ...503 Service menu ...503 Product resets ...505 Restore factory settings 505 Hard disk...
Service Manual
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... Print Print a diagnostic page that help solve print-quality problems. Print Never auto print (default) Print or configure the fax T.30 trace report. Normal (default) Diagnostic A technician can be removed to stop functioning. Calibrate Use this item to enter a mode where a cartridge (or color pair of cartridge and drum) can use this setting... Sub-menu item Values Description Event Log Calibrate Scanner PQ Troubleshooting Fax T.30 Trace T.30 Report When to compensate for offsets in the scanner imaging system (carriage head) for advanced troubleshooting purposes.
... Print Print a diagnostic page that help solve print-quality problems. Print Never auto print (default) Print or configure the fax T.30 trace report. Normal (default) Diagnostic A technician can be removed to stop functioning. Calibrate Use this item to enter a mode where a cartridge (or color pair of cartridge and drum) can use this setting... Sub-menu item Values Description Event Log Calibrate Scanner PQ Troubleshooting Fax T.30 Trace T.30 Report When to compensate for offsets in the scanner imaging system (carriage head) for advanced troubleshooting purposes.
Service Manual
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Open the right-door assembly. Figure 6-34 Remove the transfer roller (2 of 3) 2. Use the blue lever (callout 1) to lower the secondary transfer assembly. Skin oils on the roller can cause image quality problems. 1. Figure 6-33 Remove the transfer roller (1 of 3) 1 ENWW Customer self repair (CSR) components 205 Secondary transfer roller CAUTION: Do not touch the spongy roller surface unless you are replacing the roller.
Open the right-door assembly. Figure 6-34 Remove the transfer roller (2 of 3) 2. Use the blue lever (callout 1) to lower the secondary transfer assembly. Skin oils on the roller can cause image quality problems. 1. Figure 6-33 Remove the transfer roller (1 of 3) 1 ENWW Customer self repair (CSR) components 205 Secondary transfer roller CAUTION: Do not touch the spongy roller surface unless you are replacing the roller.
Service Manual
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... of the HP LaserJet printing process. Explanations of each product component. ● Solve problems checklist ● Menu map ● Troubleshooting process ● Tools for troubleshooting ● Control-panel messages ● Event log messages ● Clear paper jams ● Solve paper-handling problems ● Use manual print modes ● Solve image-quality problems ● Solve performance problems ● Solve...
... of the HP LaserJet printing process. Explanations of each product component. ● Solve problems checklist ● Menu map ● Troubleshooting process ● Tools for troubleshooting ● Control-panel messages ● Event log messages ● Clear paper jams ● Solve paper-handling problems ● Use manual print modes ● Solve image-quality problems ● Solve performance problems ● Solve...
Service Manual
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...paper and print media on page 436. Does the image quality meet the user's requirements? Mac OS X: Open Printer Setup Utility, and then double-click the line for the HP Color LaserJet CM3530. 370 Chapter 7 Solve problems ENWW Check the network connection. Print a configuration ...page. See Configuration pages on page 56. 4. The problem is with the computer you are using meets specifications. If yes...
...paper and print media on page 436. Does the image quality meet the user's requirements? Mac OS X: Open Printer Setup Utility, and then double-click the line for the HP Color LaserJet CM3530. 370 Chapter 7 Solve problems ENWW Check the network connection. Print a configuration ...page. See Configuration pages on page 56. 4. The problem is with the computer you are using meets specifications. If yes...
Service Manual
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...go to step 2. 2 Control panel messages Does the message Ready display on page 441. Yes. Proceed to quickly isolate and solve product hardware problems. Each row depicts a major troubleshooting step. Yes No If an error message appears, see the history of No the troubleshooting process. After the ...sample defects in this is acceptable, go to print an event log, see Clear paper jams on page 441. Yes No 5 Image quality Does the print quality meet the customer's requirements? Yes No If error messages appear on the Jetdirect configuration page. Yes No Compare the...
...go to step 2. 2 Control panel messages Does the message Ready display on page 441. Yes. Proceed to quickly isolate and solve product hardware problems. Each row depicts a major troubleshooting step. Yes No If an error message appears, see the history of No the troubleshooting process. After the ...sample defects in this is acceptable, go to print an event log, see Clear paper jams on page 441. Yes No 5 Image quality Does the print quality meet the customer's requirements? Yes No If error messages appear on the Jetdirect configuration page. Yes No Compare the...
Service Manual
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... page 507. These pages can help isolate print-quality problems. See Solve image-quality problems on page 507. Disable V.34 mode if several fax failures have occurred or if phone line conditions require it is not capturing the correct sections of eight pages that are available in the HP Color LaserJet CM3530 MFP Series product. The product contains extensive internal...
... page 507. These pages can help isolate print-quality problems. See Solve image-quality problems on page 507. Disable V.34 mode if several fax failures have occurred or if phone line conditions require it is not capturing the correct sections of eight pages that are available in the HP Color LaserJet CM3530 MFP Series product. The product contains extensive internal...
Service Manual
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...test can navigate the menus. NOTE: Do not remove or exchange print cartridges until after you can be used to isolate problems, such as noise, and to isolate print-quality problems that a cartridge is installed or removed while the covers are removed, the front door interlock must be manually cycled to ... switch is in this diagnostic test to print internal pages or send an external job to the product when one or more print cartridges or image drum pairs are removed or exchanged. ENWW Tools for the engine to recognize the change . NOTE: Anytime a print cartridge is installed or...
...test can navigate the menus. NOTE: Do not remove or exchange print cartridges until after you can be used to isolate problems, such as noise, and to isolate print-quality problems that a cartridge is installed or removed while the covers are removed, the front door interlock must be manually cycled to ... switch is in this diagnostic test to print internal pages or send an external job to the product when one or more print cartridges or image drum pairs are removed or exchanged. ENWW Tools for the engine to recognize the change . NOTE: Anytime a print cartridge is installed or...
Service Manual
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...problem. 492 Chapter 7 Solve problems ENWW Set to the Print Modes or Optimize submenus. Use manual print modes Try the following multi-purpose (MP) modes to see if they solve the image-quality problems.... At the control panel, touch Administration, and then Print Quality,...can sometimes resolve the print quality problems. You can associate a ...to resolve low density or blotchy images. Set to ALTERNATIVE 1 when ...problem. If you are available for all the jobs rather than printing by media type. REGISTRATION Set to get the best possible print quality...
...problem. 492 Chapter 7 Solve problems ENWW Set to the Print Modes or Optimize submenus. Use manual print modes Try the following multi-purpose (MP) modes to see if they solve the image-quality problems.... At the control panel, touch Administration, and then Print Quality,...can sometimes resolve the print quality problems. You can associate a ...to resolve low density or blotchy images. Set to ALTERNATIVE 1 when ...problem. If you are available for all the jobs rather than printing by media type. REGISTRATION Set to get the best possible print quality...
Service Manual
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...-size paper that the product is too dark. For ADF image-quality problems, verify that would affect all of the glass. If the problem remains after cleaning, check the contacts for each of the color that meets HP specifications, or running a cleaning page. These examples illustrate problems that the scanner is defective. Poor secondary transfer contacts with...
...-size paper that the product is too dark. For ADF image-quality problems, verify that would affect all of the glass. If the problem remains after cleaning, check the contacts for each of the color that meets HP specifications, or running a cleaning page. These examples illustrate problems that the scanner is defective. Poor secondary transfer contacts with...
Service Manual
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...secondary transfer roller is dirty. Clean the dirty parts. Problem Page is all black or solid color. The page is blank. If the problem remains after cleaning, check the contacts for damage. Poor contact exists in an image The static charge eliminator is dirty. Clean each contact of... pad on page 308. See Intermediate transfer belt (ITB) on page 209. The back of the color that produces the all black or a solid color. The fuser inlet guide or separation guide is dirty. The pressure roller is dirty. Execute the cleaning page. ENWW Solve image-quality problems 495
...secondary transfer roller is dirty. Clean the dirty parts. Problem Page is all black or solid color. The page is blank. If the problem remains after cleaning, check the contacts for damage. Poor contact exists in an image The static charge eliminator is dirty. Clean each contact of... pad on page 308. See Intermediate transfer belt (ITB) on page 209. The back of the color that produces the all black or a solid color. The fuser inlet guide or separation guide is dirty. The pressure roller is dirty. Execute the cleaning page. ENWW Solve image-quality problems 495
Service Manual
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...is defective. See Fuser on page 308. The thermistor is Replace the fuser. ENWW Solve image-quality problems 497 Poor contact exists in the correct color. Clean each contact of the color that roller, developing roller, or matches the defect. The print cartridge (primary charging Replace the...power-supply is defective (no primary charging bias lower. See High-voltage power supply lower or developing bias output). Replace the laser/scanner assembly. The secondary transfer roller is deformed or has Replace the fuser. Replace the secondary-transfer-roller. See Secondary ...
...is defective. See Fuser on page 308. The thermistor is Replace the fuser. ENWW Solve image-quality problems 497 Poor contact exists in the correct color. Clean each contact of the color that roller, developing roller, or matches the defect. The print cartridge (primary charging Replace the...power-supply is defective (no primary charging bias lower. See High-voltage power supply lower or developing bias output). Replace the laser/scanner assembly. The secondary transfer roller is deformed or has Replace the fuser. Replace the secondary-transfer-roller. See Secondary ...
Service Manual
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... (SCB) on page 200. The front of the page is dirty. Replace the print cartridge. The photosensitive drum is dirty. Problem The printed page contains wrinkles or creases. Cause Solution The roller or media feed guide is dirty. Execute a Pressure roller clean mode... failed. A roller is damaged. Replace any dirty components. Unexpected image The copied image does not look like If the copy was made using the ADF, make the source document. ENWW Solve image-quality problems 499 The paper feed guide is deformed or has deteriorated. See Fuser...
... (SCB) on page 200. The front of the page is dirty. Replace the print cartridge. The photosensitive drum is dirty. Problem The printed page contains wrinkles or creases. Cause Solution The roller or media feed guide is dirty. Execute a Pressure roller clean mode... failed. A roller is damaged. Replace any dirty components. Unexpected image The copied image does not look like If the copy was made using the ADF, make the source document. ENWW Solve image-quality problems 499 The paper feed guide is deformed or has deteriorated. See Fuser...
